Hard Rock Hotel Riviera Maya All Inclusive

Km. 72 Carretera Cancun, Puerto Aventuras 77701 Mexico (MEX)
5 Star Luxury Property
20.51018 -87.21502
Check availability
Very Good
4.5/5

Based on 13719 guest reviews

Show Guest Reviews
  • We have an outdoor pool ready for use
  • Free breakfast
  • Fitness / Gym is on-site
  • 1264 rooms in property
  • Hotel has 3 floors
  • Hotel has 27 suites
  • Check-in: 3:00 PM
  • Group score of 8.4/10
  • 36 conference rooms in property

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Tour to the Ancient Mayan Archeological Sites, Snorkel tour, Fishing, Scuba diving, Eco & Adventure Parks(Xcaret, Xel-ha, Explore, and Sian Ka'an Biosphere Reserve)
4.5 out of 5. Based on 13719 guest reviews

Property Description

This is the 1,264-room Hard Rock Hotel Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views , a private white sand beach , and exclusive saltwater snorkeling areas . It's all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2014
Floors: 3
Rooms: 1264
Corridors: Both Interior and Exterior Hallways
Non Smoking Rooms: 1264
Handicap Rooms: 4
Suites: 27
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 36 View Spaces
Meeting Space: 139310 sq. feet
Banquet Space: Holds 3100 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 7:00 PM - 1:00 AM
Pool Info:
Riviera Maya Pools:The Riviera Maya section of the hotel has an expansive family pool and a zero entry kids pool. Enjoy endless water activities for all or just relax with a cool drink from the swim-up bar and poolside service.Heaven Pools:The Heaven section (adults only) of the hotel has 4 pools where you can grab some sun, lounge, or cool off with never-ending cocktails.
Policies / Expenses
Cancellation:
0 – 3 days prior to arrival – 1 night Penalty Up until 4 days prior to arrival – No Penalty : 0 – 3 days prior to arrival – 1 night Penalty
Typical Group Deposit: 10%
Total Taxes: 0.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Breakfast in room
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Jacuzzi
  • Laundry facilities
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Sauna
  • Shop
  • Shows or evening entertainment
  • Spa
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • TV - Free Cable
  • Terrace
  • Voicemail
  • Tennis court
  • Hair dresser
  • Golf course on hotel grounds

Airport & Shuttle Information

60 minutes from Cancun International Airport

Local Shuttle Info: Available

Pet Friendly?

Sorry, pets are not allowed.

Previously known as:
Aventura Spa Palace All Inclusive

Meeting Rooms and Banquet Rooms at Hard Rock Hotel Riviera Maya All Inclusive

Below are the meeting, banquet, conference and event spaces at Hard Rock Hotel Riviera Maya All Inclusive.

Feel free to use the Hard Rock Hotel Riviera Maya All Inclusive meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Puerto Aventuras event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Decca Ballroom 197 x 131 x 23 258001800/1800--1800--------/--24002400--
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Decca Ballroom

Function space is included for groups over 25 rooms or more.
Room Type:
Ballroom
Total Size:
25800 Sq. Mi
Dimensions:
197 x 131 x 23 Ft.
Floor Level:
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Decca 1/2/11/12
65 x 45 x 23 3500220/220--210--68----/--330330--
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Decca 1/2/11/12

Function space is included for groups over 25 rooms or more.
Room Type:
Ballroom Section
Total Size:
3500 Sq. Mi
Dimensions:
65 x 45 x 23 Ft.
Floor Level:
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Decca 1& 2/11 & 12
131 x 53 x 23 7000440/440--420--148----/--660660--
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Decca 1& 2/11 & 12

Function space is included for groups over 25 rooms or more.
Room Type:
Ballroom Section
Total Size:
7000 Sq. Mi
Dimensions:
131 x 53 x 23 Ft.
Floor Level:
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Decca 3/4/5/6/7/8/9/10
31 x 33 x 23 105460/60--60--27----/--80100--
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Decca 3/4/5/6/7/8/9/10

Function space is included for groups over 25 rooms or more.
Room Type:
Ballroom Section
Total Size:
1054 Sq. Mi
Dimensions:
31 x 33 x 23 Ft.
Floor Level:
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Verve Ballroom 95 x 95 x 13 9400610/610--610--------/--870870--
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Verve Ballroom

Function space is included for groups over 25 rooms or more.
Room Type:
Ballroom
Total Size:
9400 Sq. Mi
Dimensions:
95 x 95 x 13 Ft.
Floor Level:
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Verve 1/13
16 x 16 x 13 25620/20--20--12----/--2020--
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Verve 1/13

Function space is included for groups over 25 rooms or more.
Room Type:
Ballroom Section
Total Size:
256 Sq. Mi
Dimensions:
16 x 16 x 13 Ft.
Floor Level:
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Verve 2/10
23 x 16 x 13 36820/20--20--12----/--3030--
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Verve 2/10

Function space is included for groups over 25 rooms or more.
Room Type:
Ballroom Section
Total Size:
368 Sq. Mi
Dimensions:
23 x 16 x 13 Ft.
Floor Level:
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Verve 3/4/5/6/7/8/9/10/11/12
39 x 16 x 13 62436/36--36--28----/--5050--
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Verve 3/4/5/6/7/8/9/10/11/12

Function space is included for groups over 25 rooms or more.
Room Type:
Ballroom Section
Total Size:
624 Sq. Mi
Dimensions:
39 x 16 x 13 Ft.
Floor Level:
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Fania Ballroom 62 x 95 x 13 5963400/400--360--------/--570570--
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Fania Ballroom

Function space is included for groups over 25 rooms or more.
Room Type:
Ballroom
Total Size:
5963 Sq. Mi
Dimensions:
62 x 95 x 13 Ft.
Floor Level:
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Fania 1/9
16 x 16 x 13 25610/10--10--12----/--2020--
Close This

Fania 1/9

Function space is included for groups over 25 rooms or more.
Room Type:
Ballroom Section
Total Size:
256 Sq. Mi
Dimensions:
16 x 16 x 13 Ft.
Floor Level:
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Fania 2/10
23 x 16 x 13 36820/20--20--12----/--3030--
Close This

Fania 2/10

Function space is included for groups over 25 rooms or more.
Room Type:
Ballroom Section
Total Size:
368 Sq. Mi
Dimensions:
23 x 16 x 13 Ft.
Floor Level:
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Fania 3/4/5/6/7/8
39 x 16 x 13 62436/36--36--28----/--5050--
Close This

Fania 3/4/5/6/7/8

Function space is included for groups over 25 rooms or more.
Room Type:
Ballroom Section
Total Size:
624 Sq. Mi
Dimensions:
39 x 16 x 13 Ft.
Floor Level:
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Foller Convention Center 118 x 131 x 13 15460900/900------------/----1200--
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Foller Convention Center

Function space is included for groups over 25 rooms or more.
Room Type:
General Meeting Room
Total Size:
15460 Sq. Mi
Dimensions:
118 x 131 x 13 Ft.
Floor Level:
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Epic Ballroom 164 x 196 x 21 322922710/2710--2242--------/--36103418--
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Epic Ballroom

Function space is included for groups over 25 rooms or more.
Room Type:
Ballroom
Total Size:
32292 Sq. Mi
Dimensions:
164 x 196 x 21 Ft.
Floor Level:
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Epic 1/2
82 x 196 x 21 161461355/1355--1120--100----/--18051710--
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Epic 1/2

Function space is included for groups over 25 rooms or more.
Room Type:
Ballroom Section
Total Size:
16146 Sq. Mi
Dimensions:
82 x 196 x 21 Ft.
Floor Level:
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Woodstock Terrace 379 x 106 x 0 37717.983100/3100------------/----4000--
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Woodstock Terrace

Function space is included for groups over 25 rooms or more.
Room Type:
Outdoor Miscellaneous
Total Size:
37717.98 Sq. Mi
Dimensions:
379 x 106 x 0 Ft.
Floor Level:
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Sound System
Woodstock Deck 160 x 40 x 0 6400350/350------------/----550--
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Woodstock Deck

Function space is included for groups over 25 rooms or more.
Room Type:
Outdoor Miscellaneous
Total Size:
6400 Sq. Mi
Dimensions:
160 x 40 x 0 Ft.
Floor Level:
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Sound System
See The Show 86 x 73 x 0 6278150/150------------/----600--
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See The Show

Function space is included for groups over 25 rooms or more.
Room Type:
Outdoor Miscellaneous
Total Size:
6278 Sq. Mi
Dimensions:
86 x 73 x 0 Ft.
Floor Level:
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Sound System

FAQs about Hard Rock Hotel Riviera Maya All Inclusive

What time is check in?

Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Hard Rock Hotel Riviera Maya All Inclusive have?

There are 1264 rooms in the property.

Is there any meeting space at Hard Rock Hotel Riviera Maya All Inclusive?

Yes, they have 36 meeting rooms that can support various table layouts.

Is there a gym at Hard Rock Hotel Riviera Maya All Inclusive?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Hard Rock Hotel Riviera Maya All Inclusive?

Yes, there is a pool on-site at the property. Riviera Maya Pools:The Riviera Maya section of the hotel has an expansive family pool and a zero entry kids pool. Enjoy endless water activities for all or just relax with a cool drink from the swim-up bar and poolside service.Heaven Pools:The Heaven section (adults only) of the hotel has 4 pools where you can grab some sun, lounge, or cool off with never-ending cocktails..

Testimonials:

Testimonials icon
"Thank you for making this process easier. With all the other things needed to be done for our own wedding, it made your service a blessing. " S.P. - Austin, TX

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