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Hard Rock Hotel Riviera Maya - All Inclusive
5 Star Luxury Property 
Check availability
Very Good
4.5/5
Based on 13719 guest reviews
- We have an outdoor pool ready for use
- Free breakfast
- Fitness / Gym is on-site
- 1264 rooms in property
- Hotel has 3 floors
- Hotel has 27 suites
- Check-in: 3:00 PM
- Group score of 8.4/10
- 36 conference rooms in property
Standard prices by room type for the next 60 days
Room Types
Check RatesAAA Rate Deluxe Diamond King Bed Ideal Location with Pool or Partial Ocean View
Non-Smoking
Check RatesAAA Rate Deluxe Family 2 Connecting Rooms Max Occupancy 6 Guests Garden or Pool View
Non-Smoking
Check RatesDeluxe Platinum Grand Sky Terrace 2 Bedroom Best View Available 1 King and 2 Double Beds
Non-Smoking
Check RatesHeaven Deluxe Gold Pure King Hypo Allergenic 482 Sq Ft Garden View Adults Only
Non-Smoking
Check RatesHeaven Rock Suite Platinum Rooftop Lounge 2 Bedroom Ocean Front View 5166 Sq Ft
Non-Smoking
Check RatesMilitary Rate Deluxe Diamond King Bed Ideal Location with Pool or Partial Ocean View
Non-Smoking
Check RatesRr Deluxe Platinum 2 Double Beds 482 Sqft Partial Ocean View Rock Royalty Level
Non-Smoking
Check RatesRrl Deluxe Platinum King Bed 2 Guests 482 Sq Ft Partial Ocean View Rock Royalty Level
Non-Smoking
Local Attractions
Tour to the Ancient Mayan Archeological Sites, Snorkel tour, Fishing, Scuba diving, Eco & Adventure Parks(Xcaret, Xel-ha, Explore, and Sian Ka'an Biosphere Reserve)
Landmarks and Location of Hard Rock Hotel Riviera Maya - All Inclusive
Property Description
This is the 1,264-room Hard Rock Hotel Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views , a private white sand beach , and exclusive saltwater snorkeling areas . It's all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn.
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 12:00 PM |
| Year of Last Renovation: | 2014 |
| Floors: | 3 |
| Rooms: | 1264 |
| Corridors: | Both Interior and Exterior Hallways |
| Non Smoking Rooms: | 1264 |
| Handicap Rooms: | 4 |
| Suites: | 27 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 36 View Spaces |
| Meeting Space: | 139310 sq. feet |
| Banquet Space: | Holds 3100 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 7:00 PM - 1:00 AM |
| Pool Info: Riviera Maya Pools:The Riviera Maya section of the hotel has an expansive family pool and a zero entry kids pool. Enjoy endless water activities for all or just relax with a cool drink from the swim-up bar and poolside service.Heaven Pools:The Heaven section (adults only) of the hotel has 4 pools where you can grab some sun, lounge, or cool off with never-ending cocktails. | |
Policies / Expenses
| Cancellation: 0 – 3 days prior to arrival – 1 night Penalty Up until 4 days prior to arrival – No Penalty : 0 – 3 days prior to arrival – 1 night Penalty | |
| Typical Group Deposit: | 10% |
| Total Taxes: | 0.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Breakfast in room
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Currency exchange
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Garage
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Jacuzzi
- Laundry facilities
- Licensed bar
- Mini bar
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Private garden grounds
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- 24 hours room service
- Safe in rooms
- Sauna
- Shop
- Shows or evening entertainment
- Spa
- Swimming pool - outdoor
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- TV - Free Cable
- Terrace
- Voicemail
- Tennis court
- Hair dresser
- Golf course on hotel grounds
Airport & Shuttle Information
60 minutes from Cancun International Airport
Local Shuttle Info: Available
Pet Friendly?
Sorry, pets are not allowed.
Previously known as:
Aventura Spa Palace All Inclusive, Hard Rock Hotel Riviera Maya All Inclusive
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Meeting Rooms and Banquet Rooms at Hard Rock Hotel Riviera Maya - All Inclusive
Below are the meeting, banquet, conference and event spaces at Hard Rock Hotel Riviera Maya - All Inclusive.
Feel free to use the Hard Rock Hotel Riviera Maya - All Inclusive meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Puerto Aventuras event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Decca Ballroom | 197 x 131 x 23 | 25800 | 1800/1800 | -- | 1800 | -- | -- | -- | --/-- | 2400 | 2400 | -- |
Close This Decca BallroomFunction space is included for groups over 25 rooms or more. Room Type: Ballroom Total Size: 25800 Sq. Mi Dimensions: 197 x 131 x 23 Ft. Floor Level: Amenities Available
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| Decca 1/2/11/12 | 65 x 45 x 23 | 3500 | 220/220 | -- | 210 | -- | 68 | -- | --/-- | 330 | 330 | -- |
Close This Decca 1/2/11/12Function space is included for groups over 25 rooms or more. Room Type: Ballroom Section Total Size: 3500 Sq. Mi Dimensions: 65 x 45 x 23 Ft. Floor Level: Amenities Available
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| Decca 1& 2/11 & 12 | 131 x 53 x 23 | 7000 | 440/440 | -- | 420 | -- | 148 | -- | --/-- | 660 | 660 | -- |
Close This Decca 1& 2/11 & 12Function space is included for groups over 25 rooms or more. Room Type: Ballroom Section Total Size: 7000 Sq. Mi Dimensions: 131 x 53 x 23 Ft. Floor Level: Amenities Available
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| Decca 3/4/5/6/7/8/9/10 | 31 x 33 x 23 | 1054 | 60/60 | -- | 60 | -- | 27 | -- | --/-- | 80 | 100 | -- |
Close This Decca 3/4/5/6/7/8/9/10Function space is included for groups over 25 rooms or more. Room Type: Ballroom Section Total Size: 1054 Sq. Mi Dimensions: 31 x 33 x 23 Ft. Floor Level: Amenities Available
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| Verve Ballroom | 95 x 95 x 13 | 9400 | 610/610 | -- | 610 | -- | -- | -- | --/-- | 870 | 870 | -- |
Close This Verve BallroomFunction space is included for groups over 25 rooms or more. Room Type: Ballroom Total Size: 9400 Sq. Mi Dimensions: 95 x 95 x 13 Ft. Floor Level: Amenities Available
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| Verve 1/13 | 16 x 16 x 13 | 256 | 20/20 | -- | 20 | -- | 12 | -- | --/-- | 20 | 20 | -- |
Close This Verve 1/13Function space is included for groups over 25 rooms or more. Room Type: Ballroom Section Total Size: 256 Sq. Mi Dimensions: 16 x 16 x 13 Ft. Floor Level: Amenities Available
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| Verve 2/10 | 23 x 16 x 13 | 368 | 20/20 | -- | 20 | -- | 12 | -- | --/-- | 30 | 30 | -- |
Close This Verve 2/10Function space is included for groups over 25 rooms or more. Room Type: Ballroom Section Total Size: 368 Sq. Mi Dimensions: 23 x 16 x 13 Ft. Floor Level: Amenities Available
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| Verve 3/4/5/6/7/8/9/10/11/12 | 39 x 16 x 13 | 624 | 36/36 | -- | 36 | -- | 28 | -- | --/-- | 50 | 50 | -- |
Close This Verve 3/4/5/6/7/8/9/10/11/12Function space is included for groups over 25 rooms or more. Room Type: Ballroom Section Total Size: 624 Sq. Mi Dimensions: 39 x 16 x 13 Ft. Floor Level: Amenities Available
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| Fania Ballroom | 62 x 95 x 13 | 5963 | 400/400 | -- | 360 | -- | -- | -- | --/-- | 570 | 570 | -- |
Close This Fania BallroomFunction space is included for groups over 25 rooms or more. Room Type: Ballroom Total Size: 5963 Sq. Mi Dimensions: 62 x 95 x 13 Ft. Floor Level: Amenities Available
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| Fania 1/9 | 16 x 16 x 13 | 256 | 10/10 | -- | 10 | -- | 12 | -- | --/-- | 20 | 20 | -- |
Close This Fania 1/9Function space is included for groups over 25 rooms or more. Room Type: Ballroom Section Total Size: 256 Sq. Mi Dimensions: 16 x 16 x 13 Ft. Floor Level: Amenities Available
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| Fania 2/10 | 23 x 16 x 13 | 368 | 20/20 | -- | 20 | -- | 12 | -- | --/-- | 30 | 30 | -- |
Close This Fania 2/10Function space is included for groups over 25 rooms or more. Room Type: Ballroom Section Total Size: 368 Sq. Mi Dimensions: 23 x 16 x 13 Ft. Floor Level: Amenities Available
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| Fania 3/4/5/6/7/8 | 39 x 16 x 13 | 624 | 36/36 | -- | 36 | -- | 28 | -- | --/-- | 50 | 50 | -- |
Close This Fania 3/4/5/6/7/8Function space is included for groups over 25 rooms or more. Room Type: Ballroom Section Total Size: 624 Sq. Mi Dimensions: 39 x 16 x 13 Ft. Floor Level: Amenities Available
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| Foller Convention Center | 118 x 131 x 13 | 15460 | 900/900 | -- | -- | -- | -- | -- | --/-- | -- | 1200 | -- |
Close This Foller Convention CenterFunction space is included for groups over 25 rooms or more. Room Type: General Meeting Room Total Size: 15460 Sq. Mi Dimensions: 118 x 131 x 13 Ft. Floor Level: Amenities Available
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| Epic Ballroom | 164 x 196 x 21 | 32292 | 2710/2710 | -- | 2242 | -- | -- | -- | --/-- | 3610 | 3418 | -- |
Close This Epic BallroomFunction space is included for groups over 25 rooms or more. Room Type: Ballroom Total Size: 32292 Sq. Mi Dimensions: 164 x 196 x 21 Ft. Floor Level: Amenities Available
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| Epic 1/2 | 82 x 196 x 21 | 16146 | 1355/1355 | -- | 1120 | -- | 100 | -- | --/-- | 1805 | 1710 | -- |
Close This Epic 1/2Function space is included for groups over 25 rooms or more. Room Type: Ballroom Section Total Size: 16146 Sq. Mi Dimensions: 82 x 196 x 21 Ft. Floor Level: Amenities Available
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| Woodstock Terrace | 379 x 106 x 0 | 37717.98 | 3100/3100 | -- | -- | -- | -- | -- | --/-- | -- | 4000 | -- |
Close This Woodstock TerraceFunction space is included for groups over 25 rooms or more. Room Type: Outdoor Miscellaneous Total Size: 37717.98 Sq. Mi Dimensions: 379 x 106 x 0 Ft. Floor Level: Amenities Available
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| Woodstock Deck | 160 x 40 x 0 | 6400 | 350/350 | -- | -- | -- | -- | -- | --/-- | -- | 550 | -- |
Close This Woodstock DeckFunction space is included for groups over 25 rooms or more. Room Type: Outdoor Miscellaneous Total Size: 6400 Sq. Mi Dimensions: 160 x 40 x 0 Ft. Floor Level: Amenities Available
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| See The Show | 86 x 73 x 0 | 6278 | 150/150 | -- | -- | -- | -- | -- | --/-- | -- | 600 | -- |
Close This See The ShowFunction space is included for groups over 25 rooms or more. Room Type: Outdoor Miscellaneous Total Size: 6278 Sq. Mi Dimensions: 86 x 73 x 0 Ft. Floor Level: Amenities Available
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FAQs about Hard Rock Hotel Riviera Maya - All Inclusive
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Hard Rock Hotel Riviera Maya - All Inclusive have?
There are 1264 rooms in the property.
Is there any meeting space at Hard Rock Hotel Riviera Maya - All Inclusive?
Yes, they have 36 meeting rooms that can support various table layouts.
Can I get a AAA rate at Hard Rock Hotel Riviera Maya - All Inclusive?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate Deluxe Diamond King Bed Best View Available 482 Sq Ft
Can I get a Senior or AARP rate at Hard Rock Hotel Riviera Maya - All Inclusive?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Hard Rock Hotel Riviera Maya - All Inclusive?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Hard Rock Hotel Riviera Maya - All Inclusive?
Yes, there is a pool on-site at the property. Riviera Maya Pools:The Riviera Maya section of the hotel has an expansive family pool and a zero entry kids pool. Enjoy endless water activities for all or just relax with a cool drink from the swim-up bar and poolside service.Heaven Pools:The Heaven section (adults only) of the hotel has 4 pools where you can grab some sun, lounge, or cool off with never-ending cocktails..
Testimonials:
"This has to be the easiest reservation I have ever encountered, as far as a group reservation anyway. When I made group reservations for my other daughter's wedding in Houston a few years ago, it was a nightmare! Wish I would have known about you then." Carolyn H. - Boston, MA
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