Hard Rock Hotel Riviera Maya - All Inclusive

Km. 72 Carretera Cancun, Puerto Aventuras 77701 Mexico (MEX)
4.5 Star property
20.507002 -87.215360
+1-800-219-2797
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Check current prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room types

Check rates Deluxe Double Beds Hacienda
Non-smoking
Check rates Deluxe Double Max Occupancy 3 Adults Dd2v
Non-smoking
Check rates Deluxe Family Room
Non-smoking
Check rates Deluxe Room 1 King Bed Diamond
Non-smoking
Check rates Deluxe Room 1 King Bed Heaven Gold
Non-smoking
Check rates Deluxe Room 1 King Bed Heaven Swim Up
Non-smoking
Check rates Deluxe Room 2 Double Beds Gold
Non-smoking
Check rates Deluxe Room 2 Double Beds Heaven Gold
Non-smoking
Check rates Deluxe Room Grand Sky Terrace
Non-smoking
Check rates Deluxe Room Heaven Sky Terrace
Non-smoking
Check rates Deluxe Room Sky Terrace
Non-smoking
Check rates Gold Deluxe King Room
Non-smoking
Check rates Royal Room 1 King Bed Heaven Rock Royalty
Non-smoking
Check rates Royal Room 1 King Bed Partial Ocean View Rock Royalty
Non-smoking

Local attractions

Tour to the Ancient Mayan Archeological Sites, Snorkel tour, Fishing, Scuba diving, Eco & Adventure Parks(Xcaret, Xel-ha, Explore, and Sian Ka'an Biosphere Reserve)
4.5 out of 5. Based on 13719 guest reviews

Property description

This is the 1,264-room Hard Rock Hotel Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views , a private white sand beach , and exclusive saltwater snorkeling areas . It's all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn.

Details / Other expenses

Check-in: 3:00 PM
Check-out: 12:00 PM
Year of last renovation: 2014
Floors: 3
Rooms: 1264
Corridors: Both interior and exterior hallways
Non-smoking rooms: 1264
Rooms with disabled access: 4
Suites: 27
Room windows: Windows do open
Cleaning frequency: Daily
Meeting rooms: 36 View spaces
Meeting space: 139310 sq. feet
Event space: Holds 3100 people
Dist. to food/bars: On-site
Dist. to a 24hr restaurant: On-site
Dist. to the nearest gym: On-site
Lounge/Bar hours: 7:00 PM - 1:00 AM
Pool Info:
Riviera Maya Pools: The Riviera Maya section of the hotel has an expansive family pool and a zero entry kids pool. Enjoy endless water activities for all or just relax with a cool drink from the swim-up bar and poolside service. Heaven Pools: The Heaven section (adults only) of the hotel has 4 pools where you can grab some sun, lounge, or cool off with never-ending cocktails.
Policies / Expenses
Cancellation:
0 – 3 days prior to arrival – 1 night Penalty Up until 4 days prior to arrival – No Penalty : 0 – 3 days prior to arrival – 1 night Penalty
Typical group deposit: 10%
Total taxes: 0.00%
Total misc. fees: £0.00 GBP
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Breakfast in room
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Jacuzzi
  • Laundry facilities
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Sauna
  • Shop
  • Shows or evening entertainment
  • Spa
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • TV - Free Cable
  • Terrace
  • Voicemail
  • Tennis court
  • Hair dresser
  • Golf course on hotel grounds

Airport & shuttle information

60 minutes from Cancun International Airport

Local shuttle info: Available

Pet friendly?

Sorry but pets are not allowed.

Suggested AI generated itinerary

    Day 1

  • Breakfast: Café Ole – A cozy café located 5 km from the hotel, offering freshly baked pastries and robust coffee.
  • Lunch: La Buena Vida – A beachfront restaurant in Akumal, 30 km from the hotel, known for its seafood and relaxed atmosphere.
  • Dinner: El Dorado Royale – A gourmet inclusive experience, 25 km from the hotel, featuring a variety of international cuisines.
  • Activity: Xcaret Park – An eco-archaeological park offering a day of adventure with underground rivers, natural pools, and cultural shows, located 15 km from the hotel.
  • Day 2

  • Breakfast: Taco Paco – A local favourite, 10 km from the hotel, serving authentic Mexican tacos and breakfast burritos.
  • Lunch: La Cueva del Chango – A natural and unique restaurant in Playa del Carmen, 25 km from the hotel, offering Mexican cuisine with a modern twist.
  • Dinner: Frida Kahlo Restaurant – An upscale dining experience in Playa del Carmen, 25 km from the hotel, celebrating the legacy of Frida Kahlo with Mexican gourmet dishes.
  • Activity: Cenote Azul – A beautiful open-air cenote perfect for swimming and snorkelling, located 20 km from the hotel.
  • Day 3

  • Breakfast: Choux Choux Café – A charming spot in Playa del Carmen, 25 km from the hotel, known for its French pastries and artisan coffee.
  • Lunch: Mateo's Mexican Grill – A laid-back eatery in Tulum, 45 km from the hotel, famous for its fish tacos and sunset views.
  • Dinner: Hartwood – A trendy, eco-friendly restaurant in Tulum, 45 km from the hotel, offering a menu that changes daily based on locally sourced ingredients.
  • Activity: Tulum Ruins – Explore the ancient Mayan ruins located on a cliff overlooking the Caribbean Sea, 45 km from the hotel.

Previously known as:
Aventura Spa Palace All Inclusive, Hard Rock Hotel Riviera Maya All Inclusive

Meeting rooms and event rooms at Hard Rock Hotel Riviera Maya - All Inclusive

Below are the meeting, conference and event spaces at Hard Rock Hotel Riviera Maya - All Inclusive.

Feel free to use the Hard Rock Hotel Riviera Maya - All Inclusive meeting space capacities chart below to help with your event planning. HotelPlanner specialises in Puerto Aventuras event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.

Meeting room name L x W x H
(Feet)
Size
(sq ft)
Event
5'/6
Event space layout
Crescent
Crescent tables layout
Classroom
Classroom meeting layout
Hollow
Square
Hollow square table layout
U-shape
U-shape meeting layout
Boardroom
Boardroom meeting space
Convention
8'/10'
Convention booth layout
Theatre
Theatre layout
Reception
Reception desk for meetings
Regist.
desk
Registration desk for meetings
Decca Ballroom 197 x 131 x 23 25800 1800/1800 -- 1800 -- -- -- --/-- 2400 2400 --
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Decca Ballroom

Function space is included for groups over 25 rooms or more.
Room type:
Ballroom
Total size:
25800 Sq. Miles
Dimensions:
197 x 131 x 23 Ft
Floor level:
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Decca 1/2/11/12
65 x 45 x 23 3500 220/220 -- 210 -- 68 -- --/-- 330 330 --
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Decca 1/2/11/12

Function space is included for groups over 25 rooms or more.
Room type:
Ballroom Section
Total size:
3500 Sq. Miles
Dimensions:
65 x 45 x 23 Ft
Floor level:
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Decca 1& 2/11 & 12
131 x 53 x 23 7000 440/440 -- 420 -- 148 -- --/-- 660 660 --
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Decca 1& 2/11 & 12

Function space is included for groups over 25 rooms or more.
Room type:
Ballroom Section
Total size:
7000 Sq. Miles
Dimensions:
131 x 53 x 23 Ft
Floor level:
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Decca 3/4/5/6/7/8/9/10
31 x 33 x 23 1054 60/60 -- 60 -- 27 -- --/-- 80 100 --
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Decca 3/4/5/6/7/8/9/10

Function space is included for groups over 25 rooms or more.
Room type:
Ballroom Section
Total size:
1054 Sq. Miles
Dimensions:
31 x 33 x 23 Ft
Floor level:
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Verve Ballroom 95 x 95 x 13 9400 610/610 -- 610 -- -- -- --/-- 870 870 --
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Verve Ballroom

Function space is included for groups over 25 rooms or more.
Room type:
Ballroom
Total size:
9400 Sq. Miles
Dimensions:
95 x 95 x 13 Ft
Floor level:
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Verve 1/13
16 x 16 x 13 256 20/20 -- 20 -- 12 -- --/-- 20 20 --
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Verve 1/13

Function space is included for groups over 25 rooms or more.
Room type:
Ballroom Section
Total size:
256 Sq. Miles
Dimensions:
16 x 16 x 13 Ft
Floor level:
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Verve 2/10
23 x 16 x 13 368 20/20 -- 20 -- 12 -- --/-- 30 30 --
Close this

Verve 2/10

Function space is included for groups over 25 rooms or more.
Room type:
Ballroom Section
Total size:
368 Sq. Miles
Dimensions:
23 x 16 x 13 Ft
Floor level:
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Verve 3/4/5/6/7/8/9/10/11/12
39 x 16 x 13 624 36/36 -- 36 -- 28 -- --/-- 50 50 --
Close this

Verve 3/4/5/6/7/8/9/10/11/12

Function space is included for groups over 25 rooms or more.
Room type:
Ballroom Section
Total size:
624 Sq. Miles
Dimensions:
39 x 16 x 13 Ft
Floor level:
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Fania Ballroom 62 x 95 x 13 5963 400/400 -- 360 -- -- -- --/-- 570 570 --
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Fania Ballroom

Function space is included for groups over 25 rooms or more.
Room type:
Ballroom
Total size:
5963 Sq. Miles
Dimensions:
62 x 95 x 13 Ft
Floor level:
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Fania 1/9
16 x 16 x 13 256 10/10 -- 10 -- 12 -- --/-- 20 20 --
Close this

Fania 1/9

Function space is included for groups over 25 rooms or more.
Room type:
Ballroom Section
Total size:
256 Sq. Miles
Dimensions:
16 x 16 x 13 Ft
Floor level:
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Fania 2/10
23 x 16 x 13 368 20/20 -- 20 -- 12 -- --/-- 30 30 --
Close this

Fania 2/10

Function space is included for groups over 25 rooms or more.
Room type:
Ballroom Section
Total size:
368 Sq. Miles
Dimensions:
23 x 16 x 13 Ft
Floor level:
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Fania 3/4/5/6/7/8
39 x 16 x 13 624 36/36 -- 36 -- 28 -- --/-- 50 50 --
Close this

Fania 3/4/5/6/7/8

Function space is included for groups over 25 rooms or more.
Room type:
Ballroom Section
Total size:
624 Sq. Miles
Dimensions:
39 x 16 x 13 Ft
Floor level:
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Foller Convention Center 118 x 131 x 13 15460 900/900 -- -- -- -- -- --/-- -- 1200 --
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Foller Convention Center

Function space is included for groups over 25 rooms or more.
Room type:
General Meeting Room
Total size:
15460 Sq. Miles
Dimensions:
118 x 131 x 13 Ft
Floor level:
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Epic Ballroom 164 x 196 x 21 32292 2710/2710 -- 2242 -- -- -- --/-- 3610 3418 --
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Epic Ballroom

Function space is included for groups over 25 rooms or more.
Room type:
Ballroom
Total size:
32292 Sq. Miles
Dimensions:
164 x 196 x 21 Ft
Floor level:
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Epic 1/2
82 x 196 x 21 16146 1355/1355 -- 1120 -- 100 -- --/-- 1805 1710 --
Close this

Epic 1/2

Function space is included for groups over 25 rooms or more.
Room type:
Ballroom Section
Total size:
16146 Sq. Miles
Dimensions:
82 x 196 x 21 Ft
Floor level:
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Woodstock Terrace 379 x 106 x 0 37717.98 3100/3100 -- -- -- -- -- --/-- -- 4000 --
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Woodstock Terrace

Function space is included for groups over 25 rooms or more.
Room type:
Outdoor Miscellaneous
Total size:
37717.98 Sq. Miles
Dimensions:
379 x 106 x 0 Ft
Floor level:
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Sound System
Woodstock Deck 160 x 40 x 0 6400 350/350 -- -- -- -- -- --/-- -- 550 --
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Woodstock Deck

Function space is included for groups over 25 rooms or more.
Room type:
Outdoor Miscellaneous
Total size:
6400 Sq. Miles
Dimensions:
160 x 40 x 0 Ft
Floor level:
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Sound System
See The Show 86 x 73 x 0 6278 150/150 -- -- -- -- -- --/-- -- 600 --
Close this

See The Show

Function space is included for groups over 25 rooms or more.
Room type:
Outdoor Miscellaneous
Total size:
6278 Sq. Miles
Dimensions:
86 x 73 x 0 Ft
Floor level:
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Sound System

FAQs about Hard Rock Hotel Riviera Maya All Inclusive

What time is check in?

Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Hard Rock Hotel Riviera Maya All Inclusive have?

There are 1264 rooms in the property.

Is there any meeting space at Hard Rock Hotel Riviera Maya All Inclusive?

Yes, they have 36 meeting rooms that can support various table layouts.

Can I get a AAA rate at Hard Rock Hotel Riviera Maya All Inclusive?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Hard Rock Hotel Riviera Maya All Inclusive?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a gym at Hard Rock Hotel Riviera Maya All Inclusive?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Hard Rock Hotel Riviera Maya All Inclusive?

Yes, there is a pool on-site at the property. Riviera Maya Pools: The Riviera Maya section of the hotel has an expansive family pool and a zero entry kids pool. Enjoy endless water activities for all or just relax with a cool drink from the swim-up bar and poolside service. Heaven Pools: The Heaven section (adults only) of the hotel has 4 pools where you can grab some sun, lounge, or cool off with never-ending cocktails..

Testimonials:

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"I would definately use your service again. It saved me sooooo much time. It was greaat to fill in what where and when and getting the information back so quickly. Thank you for your great service." S.B. - Atlanta, GA

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