Holiday Inn Downtown Memphis, an IHG Hotel

160 Union Ave., Memphis, TN 38103 United States (USA)
View Map Reservations: 1-800-760-7718
3 Star Property
35.14267-90.05139
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Average
3.5/5

Based on 1285 guest reviews

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  • Includes an outdoor pool
  • The Avg. Group Saves 3.2%!
  • Fitness + Health Center
  • 192 rooms in property
  • 14 floors in property
  • 20 suites in property
  • Check-in: 4:00 PM
  • Group friendly rating of 10.0/10
  • 5 conference rooms in property

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Beale Street, Mud Island, Cook Convention Center, the Pyramid, Orpheum Theater, Autozone Ball Park, Rock-n-Soul Museum, Memphis Zoo, National Civil Rights Museum, Grizzlies NBA

Verified Reviews of Holiday Inn Downtown Memphis

Below are the verified reviews from guests that we have booked recently:
"Terrible parking, noises all night long, very small rooms."
Overall Score3.0/ 5
Would not be my first choice, zero amenities and the noise was awful!
(Individual traveler, booked 1 room), from US flag
06-Sep-2020 Verified Review, stayed from Fri Sep 04 to Sun Sep 06 2020 at a $112.99 average nightly rate.
"Unhappy"
Overall Score3.0/ 5
Staff refused to honor prepaid reservation and charged my card. Security came to my room hard pounding the door and demanding to enter room with no I.D. after front desk evidently failed to scan my card correctly for 26.00 valet. I was then charged card 126.00. Staff were inconsiderate and no apology that night. Upon check out issues not resolved as promised. The day front desk staff did apologize and tried to fix the issue. I was advised to write a letter and mgmt would contact me,they did not. I called in Tuesday and left a message.
(Individual traveler, booked 1 room), from US flag
11-Feb-2020 Verified Review, stayed from Fri Feb 07 to Sat Feb 08 2020 at a $97.63 average nightly rate.
"Good location but aging rooms."
Overall Score3.0/ 5
The location of this hotel is great downtown. However we had three issues with the hotel. 1. The room A/C unit was very loud. 2. There was a squeaky fan for something that was annoying, we could hear it outside the building too. 3. The bathroom is poorly finished and needs redone. The size of the executive suite was quite small for the price. I wonder how it compared to regular rooms.
(Individual traveler, booked 1 room), from US flag
03-Jan-2020 Verified Review, stayed from Mon Dec 30 to Wed Jan 01 2020 at a $258.40 average nightly rate.
"Small cramped room."
Overall Score1.0/ 5
Handicap accessible rooms are not accessible. Not enough room to roll a wheelchair between the beds. Great if you want to stay in a closet.
(Individual traveler, booked 1 room), from US flag
01-Nov-2019 Verified Review, stayed from Sun Oct 27 to Wed Oct 30 2019 at a $138.25 average nightly rate.
"Very bad experince."
Overall Score1.0/ 5
this was our 6th annversiary trip tp memphis hotel had fire the week before we went they did not call and tell us they took on their own to schi us at another hotel far away from beale st which was not in walking distance or trolly train. people at the hotel said that they called them the week before going. holiday inn never contacted us and they were so ruled at the desk when we tired to check in. the head of maintace pulled up to the gate would not move for us to turn around had to back out on a very busy four lane read.i fell that holiday inn should give use a two nite stay aleast. we were there thursday 25th through sunday 28th thanks kathryn ollis / rickey ollis 3329 poussum trot ed.
(Individual traveler, booked 1 room), from US flag
30-Jul-2019 Verified Review, stayed from Thu Jul 25 to Sun Jul 28 2019 at a $160.53 average nightly rate.
"Very Disappointed"
Overall Score1.0/ 5
Hotel closed and did not have my reservation.
(Individual traveler, booked 1 room), from US flag
07-Jul-2019 Verified Review, stayed from Fri Jul 05 to Sun Jul 07 2019 at a $117.27 average nightly rate.
"Hotel did not inform me that I would be relocated, because of damage to the hotel."
Overall Score1.0/ 5
Not Good
(Individual traveler, booked 1 room), from US flag
29-Jun-2019 Verified Review, stayed from Fri Jun 28 to Sun Jun 30 2019 at a $166.22 average nightly rate.
"Loud air conditioner, Fire alarm disturbance."
Overall Score2.0/ 5
I requested a quiet room away from noise and did not realize the A/C rattled until bed time. Then after a very poor night's sleep the fire alarm sounded around 6:00 a.m. It was a horrible stay.
(Individual traveler, booked 1 room), from US flag
11-Jun-2019 Verified Review, stayed from Thu Jun 06 to Fri Jun 07 2019 at a $129.60 average nightly rate.
"Only stayed one night but was great."
Overall Score4.0/ 5
only one thing I can think of girls cleaning rooms need to be told to seprate the carts in the hallway so guests can get thru, had to move them twice to get thru this could be a fire hazard.
(Individual traveler, booked 1 room), from US flag
28-Feb-2019 Verified Review, stayed from Mon Feb 25 to Tue Feb 26 2019 at a $115.20 average nightly rate.
"Staff was excellent and very friendly."
Overall Score4.0/ 5
We had a very pleasant stay. The staff was great. We used the bar the two nights we were there and the bartender was by herself with a semi full bar. She worked hard and took care of everyone with a smile. I felt sorry for her at times but she handled it. When we return to Memphis we will stay with you again. Thanks for a very positive experience.
(Individual traveler, booked 1 room), from US flag
02-Jan-2019 Verified Review, stayed from Sun Dec 30 to Tue Jan 01 2019 at a $196.71 average nightly rate.
"Staff was excellent and very friendly."
Overall Score4.0/ 5
We had a very pleasant stay. The staff was great. We used the bar the two nights we were there and the bartender was by herself with a semi full bar. She worked hard and took care of everyone with a smile. I felt sorry for her at times but she handled it. When we return to Memphis we will stay with you again. Thanks for a very positive experience.
(Individual traveler, booked 1 room), from US flag
02-Jan-2019 Verified Review, stayed from Sun Dec 30 to Tue Jan 01 2019 at a $196.71 average nightly rate.
3.5 out of 5. Based on 1285 guest reviews

Property Description

All guest rooms feature classic mahogany crested furniture, a full size ironing board with iron, hair dryer, coffee maker, two telephones with voice mail and wireless high speed internet.

Details / Other Expenses

Check In: 4:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2008
Floors: 14
Rooms: 192
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 192
Handicap Rooms: 9
Suites: 20
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 5 View Spaces
Meeting Space: sq. feet
Banquet Space: Holds people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 0.3 Mi
Policies / Expenses
Cancellation:
Individual - 24 hours before arrival, Group - 30 days before arrival
Nightly Parking: 20
Typical Group Deposit: First nights room and tax
Total Taxes: 15.95%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 9.25%
Occupancy Tax: 6.70%
Parking Fee: 20.00 Per Night (valet only)
Food and Beverage Service Charge: 20.00%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • TV Channel: HBO
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Memphis International Airport - 10 miles from hotel. Cab is about $25.00-$30.00 one way.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

About Holiday Inn

  • Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
  • Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
  • Free high-speed internet access
  • Restaurants and bars on-site with good food and drinks for all ages
  • Indoor or Outdoor swimming pools based on location
  • Great exercise facilities
  • Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

The Holiday Inn highlights above are subject to change without notice.

Previously known as:
Holiday Inn Downtown Memphis, Holiday Inn Select Downtown

Meeting Rooms and Banquet Rooms at Holiday Inn Downtown Memphis, an IHG Hotel

Below are the meeting, banquet, conference and event spaces at Holiday Inn Downtown Memphis, an IHG Hotel.

Feel free to use the Holiday Inn Downtown Memphis, an IHG Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Memphis event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Grand Ballroom 64 x 54 x 12 3456--/300--1805060----/--400500--
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Grand Ballroom

Room Type:
Ballroom
Total Size:
3456 Sq. Mi
Dimensions:
64 x 54 x 12 Ft.
Floor Level:
15
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Memphis Ballroom 50 x 34 x 10 1700--/130--753030----/--180150--
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Memphis Ballroom

Room Type:
Ballroom
Total Size:
1700 Sq. Mi
Dimensions:
50 x 34 x 10 Ft.
Floor Level:
15
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Magnolia Room 38 x 23 x 8 874--/48--402025----/--7580--
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Magnolia Room

Room Type:
General Meeting Room
Total Size:
874 Sq. Mi
Dimensions:
38 x 23 x 8 Ft.
Floor Level:
14
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
Delta Room 25 x 17 x 8 425--/32--361512----/--5040--
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Delta Room

Room Type:
General Meeting Room
Total Size:
425 Sq. Mi
Dimensions:
25 x 17 x 8 Ft.
Floor Level:
14
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
Memphis Boardroom 25 x 17 x 8 425--/----------10--/--------
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Memphis Boardroom

Room Type:
Boardroom
Total Size:
425 Sq. Mi
Dimensions:
25 x 17 x 8 Ft.
Floor Level:
14
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • White Board
  • Flip Chart
  • Air Conditioning
Delta 25 x 17 x 8 425--/----20151215--/--5040--
Close This

Delta

Room Type:
General Meeting Room
Total Size:
425 Sq. Mi
Dimensions:
25 x 17 x 8 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
    Magnolia 38 x 23 x 8 874--/----30252020--/--7580--
    Close This

    Magnolia

    Room Type:
    General Meeting Room
    Total Size:
    874 Sq. Mi
    Dimensions:
    38 x 23 x 8 Ft.
    Floor Level:
    Natural Light?:
    No
    Obstructions?
    No
    Built In Screens?
    No
    Built In Stage?
    No
    Built In A/V?
    No
    Amenities Available

      FAQs about Holiday Inn Downtown Memphis

      What time is check in?

      Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

      What time is check out?

      Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

      How many rooms does Holiday Inn Downtown Memphis have?

      There are 192 rooms in the property.

      Is there any meeting space at Holiday Inn Downtown Memphis?

      Yes, they have 5 meeting rooms that can support various table layouts.

      Is there a gym at Holiday Inn Downtown Memphis?

      Yes, there is a gym/fitness area available on-site at the property.

      Is there a pool at Holiday Inn Downtown Memphis?

      Yes, there is a pool on-site at the property..

      Testimonials:

      Testimonials icon
      "I have to tell you, I don't know how I planned trips before! I really saved alot of time that I otherwise would have spent phoning the hotels individually checking rates and availability! I have already recommended it to another Tour Director. " A.H. - Richmond, VA

      Find out more Check Rates