5885 Oakbrook Pkwy., Norcross, GA 30093 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Suburban Hotel in Gwinnett County
33.91446 -84.20016
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2.0/ 5

Based on 11 guest reviews

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  • Our hotel comes with an outdoor pool
  • Free breakfast available
  • Avg. Group Discount of 5.4%!
  • Fitness center on property
  • Hotel has 172 rooms
  • Check out time: 12:00
  • Groups & Meetings rating of 10.0/10
  • Hotel has 3 meeting rooms

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Include Discounts:

Room Types

Check Rates Deluxe King King Bedded Room with Jacuzzi Tub
Check Rates Deluxe Suite 2 Double Beds
Check Rates Double Suite 2 Bedded Room with Separate Living Room
Check Rates King Suite with King Size Bed with Separate Living Room
Check Rates Queen Single Room with Queen Size Bed
Check Rates Sgl Room Full Bed with Fridge Free Wireless Internet
Check Rates Standard Room 1 Double Bed
Check Rates Standard Room 1 King Bed
Check Rates Standard Room 1 Queen Bed
Check Rates Suite 1 King Bed

Local Attractions

Located right off Exit 99; Minutes away from Gwinnett Civic Center, Gwinnett Sports Arena, Stone Mountain Park and Mall of Georgia

Verified Reviews of Congress Hotel & Suites

Below are the verified reviews from guests that we have booked recently:
Overall Score3.0/ 5
First off, some of the front desk attendants were very rude. Secondly, our group of young men were threatened by kids that were not guests at the hotel, but were allowed to roam around the hotel and swim at will without the attendant saying a word to them. Myself and our coach had to literally get these kids out. They entered the building threatening our team with two by 4's and pipes. One even threatened to come back with a gun and front desk attendant did nothing. We had police called to the property to make a report. Also, the rooms smelled of mold and foul odor, several phones were not working, and not enough towels. We had requested for a few rooms to have microwaves and out of 8 to 9 rooms that we had, no microwave were in any of the rooms. There was one microwave that was located in breakfast area that we were instructed to use. Also, one of our players was cut real bad on his foot in the pool area from glass that was brought in by the kids that were not guests. Unfortunately, we could not move players to another hotel because most were booked solid or extremely to high due to the Nike tournament and the Memorial Day holiday. Was informed by attendant that a manager will not be in until tomorrow, but I will differently be speaking with management and requesting compensation.
(Group coordinator, booked 10 rooms), from US flag
24-May-2015 Verified Review, stayed from Sat May 23 to Mon May 25 2015 at a $55.00 group rate.
"Nice Hotel, Although Not the Best Staff."
Overall Score3.0/ 5
The hotel was not prepared to host our Family Reunion as promised. Rooms were not cleaned, banquet facilities were not cleaned or arranged and no housekeeping or maintenance was available during the evening. The front desk staff on the 2nd shift was also very rude and disrespectful.
(Meeting planner, booked 30 rooms), from US flag
04-Aug-2014 Verified Review, stayed from Fri Aug 01 to Sun Aug 03 2014 at a $62.00 group rate.
"Lots of Room, Friendly Staff, Good Price."
Overall Score4.0/ 5
We came down for a basketball tournament and they had sufficient room for a team or family. Breakfast was good. Rather pleasant stay.
(Group coordinator, booked 10 rooms), from US flag
15-Jul-2014 Verified Review

Customer Reviews of Congress Hotel & Suites

1.5 out of 5. Based on 11 guest reviews , Terrible

Property Description

The new Congress Hotel and Suites is conveniently located just minutes from Downtown Atlanta in Norcross, Georgia. Situated in the North Suburbs of Atlanta near the intersection of I-85 and Indian Trail Rd, Congress Hotel and Suites is the ideal destination for business and leisure travelers alike. Each of the 174 rooms are non-smoking and feature refrigerators, coffee makers, iron and ironing boards, hair dryers, flat screen TVs, personal safes and free wireless high-speed internet access. Our double two room suites featured with separate living room and dining area are great for a family or business traveler who enjoys the extra space and the comforts of home. Guests of the Congress Hotel and Suites will enjoy amenities such as free spacious outdoor parking, a business center with free internet access, pool and fitness center, a laundry room and free breakfast. Perfect for family vacations, children 16 and under stay free. Thank you for considering the Congress Hotel and Suites. We will be honored to have you stay and share your special occasion with us.

Details / Other Expenses

Check In: 3:00P
Check Out: 12:00
Year of Last Renovation: 2011
Floors: 3
Rooms: 172
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 172
Handicap Rooms: 10
Suites: 100
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 3
Meeting Space: 4500 sq. feet
Banquet Space: Holds 100 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 0.3 Mi
Pool Info:
Outdoor Seasonal pool is open from 10am-10pm
Policies / Expenses
6PM Day of Arrival
Nightly Parking: 0.00
Typical Group Deposit: 250.00
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
Occupancy Tax: 7.00%

Amenities / Features

Pet Friendly? Yes! Pets are allowed.
Pets Allowed up to 20 lbs. One time fee of $25.00

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - outdoor
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Voicemail

Airport & Shuttle Information

Hartsfield Jackson-Interl' 35 Miles

Local Shuttle Info: N/A

Airport Shuttle? Sorry, no airport shuttle available.

Seasonality and Projections at Congress Hotel & Suites

Rate fluctuations of Congress Hotel & Suites

The chart above shows fluctuations of prices for both group quotes and the best individual traveler prices we could find at the time the group/meeting bid was entered. The lowest group or meeting displayed is 38.9% in the month of October 2013 and the highest average individual rate is $67 in the month of June 2013. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Congress Hotel & Suites in a month when rates are lower.

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