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Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.0/5
Based on 402 guest reviews
- Has outdoor swimming pool
- Free comp. breakfast
- The Avg. Group Saves 10.1%!
- Access to gym on-site
- 120 sleeping rooms in hotel
- Check out: 12:00 PM
- Group booking rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Bed Studio WiFi, Microwave and Refrigerator, Coffee Maker Tea Full Breakfas
Non-Smoking
Check Rates1 King Bed Studio WiFi, Microwave and Refrigerator, Coffee Maker Tea Full Breakfas Free Breakfast
Non-Smoking
Check Rates1 King Bed Studio WiFi, Microwave and Refrigerator, Coffee Maker Tea Full Breakfast
Non-Smoking
Check Rates2 Double Beds Full Breakfast Free WiFi, Microwave, Refrigerator, Coffee Maker
Non-Smoking
Check Rates2 Double Beds Studio WiFi, Microwave and Refrigerator, Coffee Maker Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Studio WiFi, Microwave and Refrigerator, Coffee Maker Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Studio WiFi, Microwave and Refrigerator, Coffee Maker Full Breakfast Free Breakfast
Non-Smoking
Check RatesAAA CAA Rate 1 King Bed Full Breakfast Free WiFi, Microwave, Refrigerator, Coffee Maker
Non-Smoking
Check RatesAAA CAA Rate 2 Double Beds Full Breakfast Free WiFi, Microwave, Refrigerator, Coffee Maker
Non-Smoking
Check RatesAAA CAA Rate 2 Queen Beds Full Breakfast Free WiFi, Microwave, Refrigerator, Coffee Maker
Non-Smoking
Check RatesAAA CAA Rate Suite 1 King Bed Full Breakfast Free WiFi 2 Rooms Sofa Bed Microwave, Refrigerator
Non-Smoking
Check RatesAAA CAA Rate Suite 1 Queen Bed Full Breakfast 2 Rooms Living Room, Microwave, Refrigerator
Non-Smoking
Check RatesSuite 1 King Bed Full Breakfast Free WiFi 2 Rooms Sofa Bed Microwave, Refrigerator
Non-Smoking
Check RatesSuite 1 King Bed Oversized Room 2 Rooms Sofa Bed Microwave and Refrigerator High
Non-Smoking
Check RatesSuite 1 King Bed Oversized Room 2 Rooms Sofa Bed Microwave and Refrigerator High Free Breakfast
Non-Smoking
Check RatesSuite 1 King Bed Oversized Room 2 Rooms Sofa Bed Microwave and Refrigerator High Speed Internet Acce
Non-Smoking
Check RatesSuite 1 Queen Bed 2 Rooms Wet Bar Living Room, Microwave and Refrigerator Work De
Non-Smoking
Check RatesSuite 1 Queen Bed 2 Rooms Wet Bar Living Room, Microwave and Refrigerator Work Desk Full Breakfast
Non-Smoking
Check RatesSuite 1 Queen Bed Full Breakfast 2 Rooms Living Room, Microwave, Refrigerator
Non-Smoking
Local Attractions
Mointain Preserve Views, Resort Area with Hiking & Golf, Phoenix International Raceway, Financial District/Downtown, Turf Paradise Horse Racing, Corporate Camelback Corridor, Metrocenter Shopping, Biltmore Fashion Park, Westworld/Scottsdale, Piestewa Peak Park Hiking
Map & Landmarks: Best Western InnSuites Phoenix Hotel & Suites
Verified Reviews of Best Western Innsuites Phoenix Hotel & Suites
Below are the verified reviews from guests that we have booked recently: "Clean, comfortable and the staff is very nice. Wonderful Staff"
Overall Score5.0/ 5
Clean, comfortable and the staff is very nice. We enjoyed the breakfast buffet. The server was most helpful in showing me how to use the pancake machine.
Martin M. (Individual traveler, booked 1 room), from 
28-Nov-2022 Verified Review, stayed from Tue Nov 22 to Fri Nov 25 2022 at a $129.00 average nightly rate. 
"The price for this hotel was not worth it."
Overall Score3.0/ 5
host was not friendly.
Thomas S. (Individual traveler, booked 1 room), from
21-Nov-2022 Verified Review, stayed from Fri Nov 18 to Sat Nov 19 2022 at a $155.99 average nightly rate. "Great Hotel!"
Overall Score5.0/ 5
Everything was great!
John M. (Individual traveler, booked 1 room), from
06-Nov-2022 Verified Review, stayed from Fri Nov 04 to Mon Nov 07 2022 at a $165.00 average nightly rate. "Additional $60.00 deposit required."
Overall Score3.0/ 5
We Prepaided in advance, upon arrival was required to pay an additional $60.00 deposit before we could get a room. Will check with our credit card company to see if we got credit back upon checkout or file a complaint.
Cynthia H. (Individual traveler, booked 1 room), from
17-Mar-2022 Verified Review, stayed from Wed Mar 16 to Thu Mar 17 2022 at a $235.99 average nightly rate. "Fair"
Overall Score3.0/ 5
The hotel room lacked some essentials like soap to wash your hands with it lacked plastic cups to drink out of. Also I had a little difficulty finding a hotel it would've been really good if there was a huge sign on the corner advertising BW. Driving in a city that I am not familiar with I've passed this place twice.
Mark M. (Individual traveler, booked 1 room), from
29-Oct-2021 Verified Review, stayed from Thu Oct 28 to Fri Oct 29 2021 at a $134.99 average nightly rate. "Smoking Non smoking room."
Overall Score1.0/ 5
When we got to the ?NON SMOKING? room I booked for my inlaws, it smelled bad. It smelled like a Las Vegas casino. My mother in law has respiratory issues so it wasn't good for her. Reached out to front desk. I was told that's the last room they had available. I wanted to believe that but there were two rooms in a row next to ours that were available. The windows were drawn so we could see no one was there. The front desk didn't even offer anything but an empty apology. Very disappointing. After a 6hour drive, my inlaws deserved a good rest. I should have known better than to book with this hotel. Please try to go elsewhere. You might have to pay more but I promise you it will be worth it. The hotel is nothing like the photo. The ?breakfast? is underwhelming. Packed breakfast. Go eat elsewhere.
Regina P. (Individual traveler, booked 1 room), from
13-Sep-2021 Verified Review, stayed from Sat Sep 11 to Sun Sep 12 2021 at a $116.99 average nightly rate. "Comfy"
Overall Score5.0/ 5
Comfy bed and pillows! ??.
Laura R. (Group coordinator, booked 2 rooms), from
30-Mar-2021 Verified Review, stayed from Fri Mar 26 to Sun Mar 28 2021 at a $103.99 average nightly rate. "Very Disappointed"
Overall Score2.0/ 5
Check in and check out staff great (minus the fact we were not told about altered maid regulations). As a traveler who always tries finding a Best Western facility to book due to the fact that clean welcoming comfortable rooms always the standard. This facility failed on all three. Carpet worn and not too clean. A/C unit on last leg. Not all lights worked. TV not HD. Bathtub so old there were ancient cigarette burns on it. Shower head partially disconnected from wall. Toilet extremely low. Washstand fixture loose. Mattresses lumpy and old. This facility needs some serious TLC. Have stayed here in past years so needless to say I and my husband extremely disappointed. Reason we stayed was location to surgicenter and dr that husband needed. Otherwise we would have left to find another facility.
Karen G. (Individual traveler, booked 1 room), from
26-Aug-2020 Verified Review, stayed from Sun Aug 23 to Tue Aug 25 2020 at a $129.49 average nightly rate. "Friendly, awesome happy hour/breakfast and really clean."
Overall Score4.0/ 5
I had a excellent stay! The place was clean and friendly. It was updated nicely. They also provided a very nice happy hour with appetizers, wine a beer. The breakfast provided was really nice as well. Would reccomend.
Lillian B. (Individual traveler, booked 1 room), from
21-Feb-2020 Verified Review, stayed from Tue Feb 18 to Wed Feb 19 2020 at a $113.69 average nightly rate. "Over the top customer service."
Overall Score4.0/ 5
Some of the most friendly and helpful staff I've experienced.
Lisa S. (Individual traveler, booked 1 room), from
16-Dec-2019 Verified Review, stayed from Thu Dec 12 to Sat Dec 14 2019 at a $93.53 average nightly rate. "Two day stay."
Overall Score4.0/ 5
It would have been nice to have the sink area in the bathroom, so that the light wouldn't disturb the other members of your party. More seating in the breakfast area. Easier entry from the street into the parking lot. A cart available to take luggage to your room, instead of multiple trips.
Andrew H. (Individual traveler, booked 1 room), from
25-Mar-2019 Verified Review, stayed from Fri Mar 15 to Sun Mar 17 2019 at a $124.00 average nightly rate. "I didn't stay there."
Overall Score4.0/ 5
I didnt stay there.
Robert H. (Individual traveler, booked 1 room), from
18-Mar-2019 Verified Review, stayed from Thu Mar 14 to Sat Mar 16 2019 at a $241.40 average nightly rate. "Great place very clean."
Overall Score5.0/ 5
Great place to stay clean rooms very good breakfast just all around very comfortable.
Albert M. (Individual traveler, booked 1 room), from
22-Feb-2019 Verified Review, stayed from Wed Feb 20 to Sat Feb 23 2019 at a $124.00 average nightly rate. "Poor quality hotel. "
Overall Score2.0/ 5
Hole in bathroom.
Jamesa M. (Individual traveler, booked 1 room), from
27-May-2014 Verified Review, stayed from Thu May 08 to Mon May 12 2014 at a $59.75 average nightly rate. "This Is A Do-Over"
Overall Score5.0/ 5
Very pleased with this hotel. Room was wonderful and very comfortable. Breakfast was delicious, and many items to eat. And a pleasant surprise to find they have a reception offering wine and beer each night. A great hotel and will definitely stay here again.
Raymon V. (Individual traveler, booked 1 room), from
13-Dec-2013 Verified Review, stayed from Thu Dec 12 to Fri Dec 13 2013 at a $71.10 average nightly rate. Property Description
The Newly Renovated Best Western InnSuites Hotel & Suites Phoenix has a resort location but city convenience. Best Western InnSuites is just minutes from Sky Harbor International Airport off Highway 51, with easy access to I-10 and I-17...we are just minutes away from the best that Phoenix offers!Great golf, shopping, fine dining, casinos and clubs, horseback-riding, hiking, museums, galleries and so much more..all surrounding the Best Western InnSuites Phoenix. Standard amenities include:*Refrigerator with Bottled Mineral Water*Microwave Convenience*Two-line Speaker Phones with Voice Mail*Lighted Work Space with Computer Modem Hookups*Free High Speed Internet in your Suite*Coffee Maker with Coffee & Tea*Hairdryer/Clock Radio/Iron & Board*Business Center/Fitness CenterUpgraded suites , flat-screened televisions, and many other special touches designed to heighten the luxury of your stay. Best Western InnSuites has several amenities packages (including golf and romance packages) that will make your vacation, business or pleasure, the "suitest" yet!
Details / Other Expenses
| Check In: | 4:00 PM |
| Check Out: | 12:00 PM |
| Year of Last Renovation: | 2018 |
| Floors: | 2 |
| Rooms: | 120 |
| Corridors: | All Rooms Have Exterior Hallways |
| Non Smoking Rooms: | 120 |
| Handicap Rooms: | 2 |
| Suites: | 120 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 |
| Banquet Space: | Holds 8 people |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 3.0 Mi |
| Dist. to Nearest Gym: | 3.0 Mi |
| FEMA Approved: | Yes |
| Pool Info: | Outdoor Pool |
| Ownership: | AM Biltmore LLC |
Policies / Expenses
| Cancellation: Group cancellations are a minimum 48 hours prior to day of arrival. | |
| Nightly Parking: | free |
| Total Taxes: | 12.57% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 8.30% |
| Occupancy Tax: | 3.97% |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Camping or barbeque facilities
- Central location
- Complimentary breakfast
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Electronic key card
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Private garden grounds
- Quiet location
- Radio in room
- Refrigerator
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Travellers cheques accepted
- Voicemail
Airport & Shuttle Information
We are 10 miles away from Sky Harbor International Airport.Shuttle service is available from the airport for approx $17.00 per person each way.Taxi service is available for approx $23.00 each way.
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Complimentary Full Hot Breakfast Buffet
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.$20 per pet
Internet / WiFI
Complimentary Wi-Fi
Cleaning Policies
As you know, we have always been focused on industry-leading cleaning and care at all of our hotels. Our goal continues to be around the care and confidence of our guests and our associates. With the onslaught of the global pandemic, we immediately revised our cleaning protocol and are pleased to announce our enhanced industry-leading cleaning program: We Care Clean. This optimized cleaning program ensures an elevated level of cleaning standards and operational best practices at all of our properties across North America.The We Care Clean program expands upon the current cleaning standards and includes the implementation of enhanced measures to improve safety, such as the installation of social distancing floor decals and front desk partitions, as well as the enforcement of heightened and comprehensive cleanliness standards on an ongoing basis across five key areas:Front Desk and Lobby:New protocols will minimize guest contact with personnel through a streamlined check-in and check-out process
About Best Western International
- 4000+ independently owned hotels located in over 100 countries
- Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
- 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
- Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
- Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms
The Best Western International highlights above are subject to change without notice.
Previously known as:
Best Western Inn Suites Hotel & Suites, Best Western Innsuites Hotel & Suites, Best Western Inn Suites
Group vs. Individual Rates at Best Western InnSuites Phoenix Hotel & Suites
The chart above shows trends of prices for both group/meeting rates and the best individual traveler prices we could find at the time the group/meeting bid was placed. The most competitive group/meeting rate displayed is 24.3% in the month of February 2021 and the highest average individual rate is $270 in the month of February 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western InnSuites Phoenix Hotel & Suites in a month when rates are lower.
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FAQs about Best Western Innsuites Phoenix Hotel & Suites
What time is check in?
Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Best Western Innsuites Phoenix Hotel & Suites have?
There are 120 sleeping rooms in the hotel.
Is there any meeting space at Best Western Innsuites Phoenix Hotel & Suites?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Best Western Innsuites Phoenix Hotel & Suites?
Complimentary Full Hot Breakfast Buffet
How much does internet cost?
Complimentary Wi-Fi
Can I get a AAA rate at Best Western Innsuites Phoenix Hotel & Suites?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Full Breakfast Accessible Roll in Shower
Can I get a Senior or AARP rate at Best Western Innsuites Phoenix Hotel & Suites?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Best Western Innsuites Phoenix Hotel & Suites?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Best Western Innsuites Phoenix Hotel & Suites?
Yes, there is a pool on-site at the property. Outdoor Pool.
Can I get a group rate at Best Western Innsuites Phoenix Hotel & Suites?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 10.1%.
Testimonials:
"The quick return of bids was a plus. Allowing conference planners to contact the hotel directly is another plus. This website really is a great tool!" V.E. - Atlanta, GA
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Learn More Check Rates