SureStay InnSuites Phoenix Hotel & Suites by Best Western

1615 East Northern Ave., Phoenix, AZ 85020 United States (USA) near Exit 206 on I-17 (~3.7mi)
View Map Reservations: 1-800-219-2797
2.5 Star Property
33.553780-112.048100
+1-800-219-2797
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Very Good
4.0/5

Based on 402 guest reviews

Show Guest Reviews
  • Has outdoor swimming pool
  • Free comp. breakfast
  • The Avg. Group Saves 8.2%!
  • Access to gym on-site
  • 120 sleeping rooms in hotel
  • Check out: 11:00 AM
  • Group booking rating of 10.0/10

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Accessible
Non-Smoking
Check Rates1 King Bed Microwave and Refrigerator WiFi Continental Breakfast
Non-Smoking
Check Rates1 Queen Bed
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check Rates2 Double Beds Microwave and Refrigerator WiFi Continental Breakfast
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds Microwave and Refrigerator WiFi Continental Breakfast
Non-Smoking
Check Rates2 Rooms Suite Double Bed Living Area
Non-Smoking
Check Rates2 Rooms Suite King Bed Living Area Sofa Large
Non-Smoking
Check Rates2 Rooms Suite Queen Bed Living Area Sofa
Non-Smoking
Check RatesAccessible 1 King Accessible Roll in Shower Microwave and Refrigerator WiFi No
Non-Smoking
Check RatesAccessible 1 King Mobility Roll in Shower Microwave, Refrigerator WiFi Continental Breakfas
Non-Smoking
Check RatesDouble Double
Non-Smoking
Check RatesStandard Double Double
Non-Smoking
Check RatesStandard King Bed Accessible
Non-Smoking
Check RatesStandard Queen Queen
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking
Check RatesStandard | King Bed
Non-Smoking
Check RatesSuite 1 Double Bed Living Room
Non-Smoking
Check RatesSuite 1 King Bed Living Room;larger Room; Sofa Bed
Non-Smoking
Check RatesSuite 1 Queen 2 Room Living Room Work Desk Microwave, Refrigerator WiFi Continental Breakfas
Non-Smoking
Check RatesSuite 1 Queen Bed 2 Rooms Sofa Bed Living Room, Microwave, Refrigerator WiFi Continental Break
Non-Smoking
Check RatesSuite 1 Queen Bed Living Room
Non-Smoking
Check RatesSuite 1 Queen Bed Living Room;with Sofa Bed
Non-Smoking
Check RatesSuite Double Bed Living Area
Non-Smoking
Check RatesSuite King Bed Living Area Sofa Large
Non-Smoking
Check RatesSuite Queen Bed
Non-Smoking
Check RatesSuite Queen Bed Living Area Sofa
Non-Smoking
Check RatesSuite1 Double 2 Room Living Room Work Desk Microwave, Refrigerator WiFi Continental Breakfas
Non-Smoking
Check RatesSuite1 King Larger Room 2 Room Sofa Bed Living Room, Microwave, Refrigerator Continental Breakf
Non-Smoking

Local Attractions

Mointain Preserve Views, Resort Area with Hiking & Golf, Phoenix International Raceway, Financial District/Downtown, Turf Paradise Horse Racing, Corporate Camelback Corridor, Metrocenter Shopping, Biltmore Fashion Park, Westworld/Scottsdale, Piestewa Peak Park Hiking

Verified Reviews of SureStay Innsuites Phoenix Hotel & Suites by Best Western

Below are the verified reviews from guests that we have booked recently:
"Excellent service"
Overall Score5.0/ 5
I enjoyed my clean, quiet and peaceful stay, I will stay there again next time I'm in Phoenix.
(Individual traveler, booked 1 room), from US flag
25-Oct-2025 Verified Review, stayed from Tue Oct 21 to Wed Oct 22 2025 at a $116.10 average nightly rate.
"Good service. Good brkfst."
Overall Score4.0/ 5
Good service. Good breakfat.
(Individual traveler, booked 1 room), from US flag
22-May-2025 Verified Review, stayed from Mon May 19 to Tue May 20 2025 at a $89.00 average nightly rate.
"Aggravating"
Overall Score1.0/ 5
The absolute worst property for a “Best Western” brand 🤬.
(Individual traveler, booked 1 room), from US flag
28-Mar-2025 Verified Review, stayed from Fri Mar 21 to Tue Mar 25 2025 at a $212.24 average nightly rate.
"Terrible !"
Overall Score1.0/ 5
Was charged 300 per night to include a third party source when the front office did not answer any calls from me several times to include the reservation desk There was never any room service for the four nights we were there We had to go to the front desk to get fresh towels and wash clothes The breakfast was very limited to a few items and the only thing to drink was water and coffee Absolutely horrible I will never stay there again and I will recommend to others to do the same I had to pay an additional 279.00 just to make a reservation due to the fact that no one answered the phone Absolutely ridiculous amount for a reservation I'm rating this at a zero It takes months to find a customer and seconds to lose one and I'm one right now !!
(Individual traveler, booked 1 room), from US flag
26-Mar-2025 Verified Review, stayed from Fri Mar 21 to Tue Mar 25 2025 at a $212.24 average nightly rate.
"Adequate. Front desk personnel failed to answer phones during several calls."
Overall Score4.0/ 5
Okay
(Individual traveler, booked 1 room), from US flag
09-Mar-2025 Verified Review, stayed from Sat Mar 08 to Sun Mar 09 2025 at a $230.99 average nightly rate.
"The hotel room very clean and updated."
Overall Score4.0/ 5
The pool was heated, clean and large. The spa was nice and hot but the jets did not work. I will stay here again.
(Individual traveler, booked 1 room), from US flag
07-Mar-2025 Verified Review, stayed from Fri Feb 28 to Mon Mar 03 2025 at a $173.38 average nightly rate.
"Quiet and clean."
Overall Score4.0/ 5
Excellent breakfast and clean rooms. Friendly staff.
(Individual traveler, booked 1 room), from US flag
13-Aug-2024 Verified Review, stayed from Sat Aug 10 to Sun Aug 11 2024 at a $99.00 average nightly rate.
4.0 out of 5. Based on 402 guest reviews

Property Description

The Newly Renovated Best Western InnSuites Hotel & Suites Phoenix has a resort location but city convenience. Best Western InnSuites is just minutes from Sky Harbor International Airport off Highway 51, with easy access to I-10 and I-17...we are just minutes away from the best that Phoenix offers!Great golf, shopping, fine dining, casinos and clubs, horseback-riding, hiking, museums, galleries and so much more..all surrounding the Best Western InnSuites Phoenix. Standard amenities include:*Refrigerator with Bottled Mineral Water*Microwave Convenience*Two-line Speaker Phones with Voice Mail*Free High Speed Internet in your Suite*Coffee Maker with Coffee & Tea*Hairdryer/Clock Radio/Iron & Board*Business Center/Fitness CenterUpgraded suites , flat-screened televisions, and many other special touches designed to heighten the luxury of your stay.

Details / Other Expenses

Check In: 4:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2018
Floors: 2
Rooms: 120
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 120
Handicap Rooms: 2
Suites: 120
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Banquet Space: Holds 8 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 3.0 Mi
Dist. to Nearest Gym: 3.0 Mi
FEMA Approved: Yes
Pool Info: Outdoor Pool
Ownership: AM Biltmore LLC
Policies / Expenses
Cancellation:
Group cancellations are a minimum 48 hours prior to day of arrival.
Nightly Parking: free
Total Taxes: 12.57%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 8.30%
Occupancy Tax: 3.97%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Camping or barbeque facilities
  • Central location
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Facilities for the disabled
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

We are 10 miles away from Sky Harbor International Airport.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary Full Hot Breakfast Buffet

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Pet fee is $30.00 per pet

Internet / WiFI

Complimentary Wi-Fi

Cleaning Policies

As you know, we have always been focused on industry-leading cleaning and care at all of our hotels. Our goal continues to be around the care and confidence of our guests and our associates. With the onslaught of the global pandemic, we immediately revised our cleaning protocol and are pleased to announce our enhanced industry-leading cleaning program: We Care Clean. This optimized cleaning program ensures an elevated level of cleaning standards and operational best practices at all of our properties across North America.The We Care Clean program expands upon the current cleaning standards and includes the implementation of enhanced measures to improve safety, such as the installation of social distancing floor decals and front desk partitions, as well as the enforcement of heightened and comprehensive cleanliness standards on an ongoing basis across five key areas:Front Desk and Lobby:New protocols will minimize guest contact with personnel through a streamlined check-in and check-out process

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

Suggested AI Generated Itinerary

    Day 1

  • Breakfast: Snooze an A.M. Eatery - A popular breakfast spot known for their creative pancakes and eggs benedict. Located 3 miles from the hotel.
  • Lunch: Pizzeria Bianco - A renowned pizza place serving delicious wood-fired pizzas. Located 4 miles from the hotel.
  • Dinner: Postino Central - A trendy wine bar with a great selection of bruschetta and a lively atmosphere. Located 2.5 miles from the hotel.
  • Activity: Phoenix Art Museum - Explore a diverse collection of art from around the world. Located 1.5 miles from the hotel.
  • Day 2

  • Breakfast: Matt's Big Breakfast - A local favorite for hearty breakfast options like pancakes and omelettes. Located 2.8 miles from the hotel.
  • Lunch: The Stand - Enjoy gourmet hot dogs and burgers in a casual outdoor setting. Located 3.5 miles from the hotel.
  • Dinner: The Arrogant Butcher - A modern American restaurant offering a variety of dishes and a lively atmosphere. Located 1.2 miles from the hotel.
  • Activity: Desert Botanical Garden - Explore the beauty of the desert with a variety of plant exhibits. Located 7 miles from the hotel.
  • Day 3

  • Breakfast: Butterfield's Pancake House - A family-friendly restaurant serving a wide range of breakfast options. Located 2.2 miles from the hotel.
  • Lunch: The Gladly - A modern American restaurant offering a variety of dishes and craft cocktails. Located 3.8 miles from the hotel.
  • Dinner: Durant's - A classic steakhouse known for its retro ambiance and delicious steaks. Located 5 miles from the hotel.
  • Activity: Camelback Mountain - Hike to the top of this iconic mountain for breathtaking views of the city. Located 8 miles from the hotel.

Previously known as:
Best Western Inn Suites Hotel & Suites, Best Western Innsuites Hotel & Suites, Best Western Innsuites Phoenix Hotel & Suites, Best Western Inn Suites

Group vs. Individual Rates at SureStay InnSuites Phoenix Hotel & Suites by Best Western

Rate fluctuations of SureStay InnSuites Phoenix Hotel & Suites by Best Western

The chart above shows trends of prices for both group/meeting rates and the best individual traveler prices we could find at the time the group/meeting bid was placed. The most competitive group/meeting rate displayed is 21.2% in the month of April 2023 and the highest average individual rate is $264 in the month of February 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at SureStay InnSuites Phoenix Hotel & Suites by Best Western in a month when rates are lower.

FAQs about SureStay Innsuites Phoenix Hotel & Suites by Best Western

What time is check in?

Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does SureStay Innsuites Phoenix Hotel & Suites by Best Western have?

There are 120 sleeping rooms in the hotel.

What kind of breakfast is at SureStay Innsuites Phoenix Hotel & Suites by Best Western?

Complimentary Full Hot Breakfast Buffet

How much does internet cost?

Complimentary Wi-Fi

Can I get a AAA rate at SureStay Innsuites Phoenix Hotel & Suites by Best Western?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at SureStay Innsuites Phoenix Hotel & Suites by Best Western?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a gym at SureStay Innsuites Phoenix Hotel & Suites by Best Western?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at SureStay Innsuites Phoenix Hotel & Suites by Best Western?

Yes, there is a pool on-site at the property. Outdoor Pool.

Testimonials:

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