COMFORT HOTEL FRANKFURT CITY CENTRE

Moselstrasse 23, Frankfurt 60329 Germany (DEU)
3.0 Star Downtown Hotel
50.107338.66755
Check availability
Average
3.0/ 5

Based on 120 guest reviews

Show Guest Reviews
  • Hotel has 45 rooms
  • 5 floors in property
  • Check in time: 02:00 PM
  • Check out time: 12:00 PM
  • Group friendly rating of 6.6/10

Check Current Prices






Include Discounts:

Room Types

Check Rates1 Double Business Room Free High Speed Wireless Flat Panel TV Kettle Electric
Non-Smoking
Check Rates1 Double Pre Pay and Save Business Room Free High Speed Wireless Flat Panel TV
Non-Smoking
Check Rates1 Double Pre Pay and Save Standard Room Free High Speed Wireless Kettle Electric
Non-Smoking
Check Rates1 Double Promotional Room Standard Room Free High Speed Wireless Flat Panel TV
Non-Smoking
Check Rates1 Double Promotional Room Standard Room Free High Speed Wireless Kettle Electric
Non-Smoking
Check Rates1 Double Standard Room Free High Speed Wireless Kettle Electric Mini Bar
Non-Smoking
Check Rates1 Queen Pre Pay and Save Standard Room Free High Speed Wireless Kettle Electric
Non-Smoking
Check Rates1 Queen Standard Room Free High Speed Wireless Kettle Electric Mini Bar
Non-Smoking
Check Rates1t Pre Pay and Save Standard Room Free High Speed Wireless Kettle Electric
Non-Smoking
Check Rates1t Promotional Room Standard Room Free High Speed Wireless Flat Panel TV
Non-Smoking
Check Rates1t Standard Room Free High Speed Wireless Kettle Electric Flat Panel TV
Non-Smoking
Check RatesBusiness Room
Non-Smoking
Check RatesDouble Room (without Breakfast) Room Only
Non-Smoking
Check RatesDouble Room Bed and Buffet Breakfast
Non-Smoking
Check RatesStandard Double Room
Non-Smoking
Check RatesStandard Room 1 Queen Bed
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesStandard Twin
Non-Smoking
Check RatesStandard Twin Breakfast Included
Non-Smoking
Check RatesTwin Room (without Breakfast) Room Only
Non-Smoking
Check RatesTwin Room Bed and Buffet Breakfast
Non-Smoking

Summary of Verified Reviews

Summary of 603 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
69
Fair

Fair city hotel. Well-located with warm service. Professional service.

“Close to the train station and city center” “Front desk staff great”

Good City Hotel Top 34% in city
Good Economy Hotel Top 41% in city
Best Reception In City

Good to know

  • Train station is close

    “Convenient to the Bahnhof” “Near to the Hauptbanhof”

  • Good restaurants & bars in the area

    “Red light district very close” “Right in the middle of the red district”

  • Dirty room

    “Stained carpet”

  • Dirty bathroom

Review highlights

Location

90/100
153 reviews

Great location, close to the train station. Near the city centre and great nearby nightlife. Bad accessibility by car.

“In the heart of city center” “Convenient to the Bahnhof” “Red Light District around the corner”

Service

82/100
103 reviews

Friendly and professional service, with great reception but subpar housekeeping.

“Staff was very accommodating” “Front desk staff great” “English very well”

Breakfast

47/100
33 reviews

Bad breakfast.

Cleanliness

46/100
56 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Sticky floor” “Stained carpet” “Dirty hotel”

Room

41/100
160 reviews

Rooms cramped, untidy, and badly-maintained. Poorly air conditioned rooms with bad A/C, crummy beds and dirty bathrooms. New rooms.

“A/C not working” “Hot water didn't work” “Heater was not working”

Amenities

41/100
23 reviews

Poor hotel buildings.

“No smoking room” “Sticky floor”

WiFi

38/100
32 reviews

WiFi's cheap, but poor quality.

“Negativ: internet connectivity” “Wifi/WLAN was also not working properly” “Wifi didn't work”

Comfort

35/100
84 reviews

Uncomfortable, cramped rooms, with poor beds. Terrible A/C and noisy rooms.

“Lots of traffic” “A/C not working” “No option for air conditioning”

Ranked top 70% by solo travelers, with a score of 72

Good to know

  • Small rooms

    “Room too small” “Tiny room”

  • Poor hotel buildings

    “No smoking room” “Sticky floor”

  • Poor beds

  • Bad amenities

    “No smoking room” “Sticky floor”

Review highlights

Location

90/100
36 reviews

Great location, near nice bars and restaurants. Train station is close.

“In the heart of city center” “Convenient to the Bahnhof” “Red Light District around the corner”

Service

83/100
29 reviews

Friendly service and great reception.

“Staff was very accommodating” “Front desk staff great” “English very well”

Cleanliness

49/100
11 reviews

Room cleanliness is OK, but overall cleanliness is lacking.

“Sticky floor” “Stained carpet” “Dirty hotel”

Room

49/100
47 reviews

Unacceptable bathrooms and beds in small and badly maintained rooms. Room cleanliness is acceptable.

“A/C not working” “Hot water didn't work” “Heater was not working”

Breakfast

44/100
12 reviews

Bad breakfast.

WiFi

44/100
11 reviews

Bad internet service.

“Negativ: internet connectivity” “Wifi/WLAN was also not working properly” “Wifi didn't work”

Comfort

39/100
26 reviews

Small, uncomfortable rooms with bad beds and too much noise.

“Lots of traffic” “A/C not working” “No option for air conditioning”

Amenities

39/100
8 reviews

Poor hotel buildings.

“No smoking room” “Sticky floor”

Ranked top 70% by couples, with a score of 72

Good to know

  • Bad internet service

    “Negativ: internet connectivity” “Wifi/WLAN was also not working properly”

  • Friendly service

    “Staff was very accommodating” “Friendly staff”

  • Bad breakfast

  • Fantastic service

    “Staff was very accommodating” “Front desk staff great”

Review highlights

Location

93/100
37 reviews

Great location, close to the train station.

“In the heart of city center” “Convenient to the Bahnhof” “Red Light District around the corner”

Service

83/100
23 reviews

Friendly service.

“Staff was very accommodating” “Front desk staff great” “English very well”

Value

66/100
9 reviews

Fairly good value for money.

“Cheap shuttle service to the airport” “Free Wi-fi” “Free Internet”

Breakfast

53/100
6 reviews

Breakfast is average.

“Good breakfast”

Cleanliness

45/100
10 reviews

Dirty room.

“Sticky floor” “Stained carpet” “Dirty hotel”

Room

36/100
26 reviews

Filthy rooms with unacceptable bathrooms.

“A/C not working” “Hot water didn't work” “Heater was not working”

WiFi

34/100
6 reviews

Bad internet service.

“Negativ: internet connectivity” “Wifi/WLAN was also not working properly” “Wifi didn't work”

Comfort

32/100
12 reviews

Uncomfortable.

“Lots of traffic” “A/C not working” “No option for air conditioning”

Ranked top 77% by business travelers, with a score of 61

Good to know

  • Poorly-maintained rooms

    “A/C not working” “Hot water didn't work”

  • Noisy

    “Lots of traffic”

  • Dirty

    “Sticky floor” “Stained carpet”

  • Dirty room

    “Stained carpet”

Review highlights

Location

91/100
16 reviews

Great location, close to the train station.

“In the heart of city center” “Convenient to the Bahnhof” “Red Light District around the corner”

Service

79/100
13 reviews

Friendly service.

“Staff was very accommodating” “Front desk staff great” “English very well”

Value

63/100
10 reviews

Fairly good value for money.

“Cheap shuttle service to the airport” “Free Internet” “Inflated prices”

Cleanliness

49/100
14 reviews

Room cleanliness is OK, but overall cleanliness is lacking.

“Sticky floor” “Stained carpet” “Dirty hotel”

Room

43/100
23 reviews

Rooms acceptably clean, but needing maintenance, with bad bathrooms.

“A/C not working” “Hot water didn't work” “Heater was not working”

Comfort

38/100
7 reviews

Noisy room lacking in comfort.

“Lots of traffic” “A/C not working” “No option for air conditioning”

Review highlights

Room

44/100
7 reviews

Room is not nice.

“A/C not working” “Hot water didn't work” “Heater was not working”

Review highlights

Service

77/100
5 reviews

Fantastic service.

“Staff was very accommodating” “Front desk staff great” “English very well”

Good to know

  • Good restaurants & bars in the area

    “Red light district very close” “Right in the middle of the red district”

  • Train station is close

    “Convenient to the Bahnhof” “Near to the Hauptbanhof”

  • Bad air conditioning

    “A/C not working” “Air conditioner was not working”

  • Near city centre

    “In the heart of city center” “Within walking distance to the city center”

Review highlights

Location

93/100
62 reviews

Great location, close to the train station. Near the city centre and great nearby nightlife.

“In the heart of city center” “Convenient to the Bahnhof” “Red Light District around the corner”

Service

83/100
43 reviews

Efficient, friendly service with a nice reception.

“Staff was very accommodating” “Front desk staff great” “English very well”

Breakfast

48/100
6 reviews

Bad breakfast.

Cleanliness

45/100
18 reviews

Dirty room. Unclean hotel facilities.

“Sticky floor” “Stained carpet” “Dirty hotel”

Amenities

40/100
8 reviews

Poor hotel buildings.

“No smoking room” “Sticky floor”

WiFi

40/100
22 reviews

WiFi's cheap, but poor quality.

“Negativ: internet connectivity” “Wifi/WLAN was also not working properly” “Wifi didn't work”

Room

39/100
56 reviews

Small, dirty rooms and horrible bathrooms. Run-down rooms, uncomfortable beds, and terrible A/C.

“A/C not working” “Hot water didn't work” “Heater was not working”

Comfort

31/100
40 reviews

Uncomfortable, cramped rooms, with poor beds. Terrible A/C and noisy rooms.

“Lots of traffic” “A/C not working” “No option for air conditioning”

Ranked top 79% by solo travelers, with a score of 69

Good to know

  • Poor hotel buildings

    “No smoking room” “Sticky floor”

  • Bad internet service

    “Negativ: internet connectivity” “Wifi/WLAN was also not working properly”

  • Small rooms

    “Room too small” “Tiny room”

  • Good restaurants & bars in the area

    “Red light district very close” “Right in the middle of the red district”

Review highlights

Location

91/100
20 reviews

Great location, near nice bars and restaurants. Train station is close.

“In the heart of city center” “Convenient to the Bahnhof” “Red Light District around the corner”

Service

81/100
15 reviews

Fantastic service.

“Staff was very accommodating” “Front desk staff great” “English very well”

Value

72/100
9 reviews

Best value for money.

“Cheap shuttle service to the airport” “Free Internet” “Best price”

Cleanliness

50/100
5 reviews

Dirty.

“Sticky floor” “Stained carpet” “Dirty hotel”

Room

44/100
22 reviews

Tiny rooms with unacceptable bathrooms.

“A/C not working” “Hot water didn't work” “Heater was not working”

WiFi

44/100
10 reviews

Bad internet service.

“Negativ: internet connectivity” “Wifi/WLAN was also not working properly” “Wifi didn't work”

Amenities

40/100
6 reviews

Poor hotel buildings.

“No smoking room” “Sticky floor”

Comfort

35/100
15 reviews

Small and uncomfortable rooms.

“Lots of traffic” “A/C not working” “No option for air conditioning”

Ranked top 65% by couples, with a score of 74

Good to know

  • Friendly service

    “Staff was very accommodating” “Friendly staff”

  • Fantastic service

    “Staff was very accommodating” “Front desk staff great”

  • Great location

    “In the heart of city center” “Convenient to the Bahnhof”

  • Uncomfortable

    “Lots of traffic” “A/C not working”

Review highlights

Location

91/100
14 reviews

Great location.

“In the heart of city center” “Convenient to the Bahnhof” “Red Light District around the corner”

Service

85/100
9 reviews

Friendly service.

“Staff was very accommodating” “Front desk staff great” “English very well”

Room

36/100
6 reviews

Room is not nice.

“A/C not working” “Hot water didn't work” “Heater was not working”

Comfort

32/100
7 reviews

Uncomfortable.

“Lots of traffic” “A/C not working” “No option for air conditioning”

Good to know

  • Train station is close

    “Convenient to the Bahnhof” “Near to the Hauptbanhof”

Review highlights

Location

89/100
9 reviews

Great location, close to the train station.

“In the heart of city center” “Convenient to the Bahnhof” “Red Light District around the corner”

Service

79/100
6 reviews

Fantastic service.

“Staff was very accommodating” “Front desk staff great” “English very well”

Amenities

47/100
4 reviews

Bad amenities.

“No smoking room” “Sticky floor”

Room

39/100
8 reviews

Room is not nice.

“A/C not working” “Hot water didn't work” “Heater was not working”

Good to know

  • Train station is close

    “Convenient to the Bahnhof” “Near to the Hauptbanhof”

  • Dirty bathroom

  • Poor bathroom

    “Hot water didn't work” “Hair dryer was not working”

  • Great reception

    “Front desk staff great”

Review highlights

Location

90/100
49 reviews

Great location, close to the train station. Bad accessibility by car.

“In the heart of city center” “Convenient to the Bahnhof” “Red Light District around the corner”

Service

86/100
34 reviews

Efficient, friendly service with a nice reception.

“Staff was very accommodating” “Front desk staff great” “English very well”

Cleanliness

50/100
24 reviews

Room and bathroom cleanliness is lacking. Unclean hotel facilities.

“Sticky floor” “Stained carpet” “Dirty hotel”

Breakfast

49/100
14 reviews

Bad breakfast.

Room

43/100
62 reviews

Small, neglected rooms with filthy bathrooms. New, clean enough rooms.

“A/C not working” “Hot water didn't work” “Heater was not working”

Comfort

37/100
23 reviews

Rooms are uncomfortable, loud and cramped.

“Lots of traffic” “A/C not working” “No option for air conditioning”

Amenities

35/100
7 reviews

Poor hotel buildings.

“No smoking room” “Sticky floor”

WiFi

35/100
5 reviews

Bad internet service.

“Negativ: internet connectivity” “Wifi/WLAN was also not working properly” “Wifi didn't work”

Ranked top 67% by business travelers, with a score of 65

Good to know

  • Friendly service

    “Staff was very accommodating” “Friendly staff”

  • Poorly-maintained rooms

    “A/C not working” “Hot water didn't work”

  • Uncomfortable

    “Lots of traffic” “A/C not working”

  • Quite clean

    “Sticky floor” “Stained carpet”

Review highlights

Location

91/100
9 reviews

Great location.

“In the heart of city center” “Convenient to the Bahnhof” “Red Light District around the corner”

Service

85/100
7 reviews

Friendly service.

“Staff was very accommodating” “Front desk staff great” “English very well”

Value

63/100
6 reviews

Fairly good value for money.

“Cheap shuttle service to the airport” “Free Wi-fi” “Free Internet”

Cleanliness

48/100
10 reviews

Dirty room.

“Sticky floor” “Stained carpet” “Dirty hotel”

Room

43/100
16 reviews

Filthy, run-down rooms and bathrooms.

“A/C not working” “Hot water didn't work” “Heater was not working”

Comfort

38/100
5 reviews

Uncomfortable.

“Lots of traffic” “A/C not working” “No option for air conditioning”

Ranked top 67% by couples, with a score of 74

Good to know

  • Train station is close

    “Convenient to the Bahnhof” “Near to the Hauptbanhof”

  • Fantastic service

    “Staff was very accommodating” “Front desk staff great”

  • Great location

    “In the heart of city center” “Convenient to the Bahnhof”

  • Room is not nice

    “A/C not working” “Hot water didn't work”

Review highlights

Location

92/100
13 reviews

Great location, close to the train station.

“In the heart of city center” “Convenient to the Bahnhof” “Red Light District around the corner”

Service

82/100
8 reviews

Fantastic service.

“Staff was very accommodating” “Front desk staff great” “English very well”

Cleanliness

51/100
5 reviews

Quite clean.

“Spotless sheets” “Sticky floor” “Stained carpet”

Room

41/100
13 reviews

Room is not nice.

“A/C not working” “Hot water didn't work” “Heater was not working”

Ranked top 90% by solo travelers, with a score of 69

Good to know

  • Uncomfortable

    “Lots of traffic” “A/C not working”

  • Quite clean

    “Sticky floor” “Stained carpet”

  • Room is not nice

    “A/C not working” “Hot water didn't work”

  • Fantastic service

    “Staff was very accommodating” “Front desk staff great”

Review highlights

Location

89/100
6 reviews

Great location.

“In the heart of city center” “Convenient to the Bahnhof” “Red Light District around the corner”

Service

84/100
6 reviews

Fantastic service.

“Staff was very accommodating” “Front desk staff great” “English very well”

Cleanliness

46/100
4 reviews

Dirty room.

“Sticky floor” “Stained carpet” “Dirty hotel”

Room

44/100
11 reviews

Dirty room.

“A/C not working” “Hot water didn't work” “Heater was not working”

Comfort

39/100
6 reviews

Uncomfortable.

“Lots of traffic” “A/C not working” “No option for air conditioning”

Review highlights

Service

77/100
7 reviews

Fantastic service.

“Staff was very accommodating” “Front desk staff great” “English very well”

Good to know

  • Train station is close

    “Convenient to the Bahnhof” “Near to the Hauptbanhof”

Review highlights

Location

89/100
10 reviews

Great location, close to the train station.

“In the heart of city center” “Convenient to the Bahnhof” “Red Light District around the corner”

Room

44/100
7 reviews

Room is not nice.

“A/C not working” “Hot water didn't work” “Heater was not working”

Comfort

38/100
5 reviews

Uncomfortable.

“Lots of traffic” “A/C not working” “No option for air conditioning”

Review highlights

Room

37/100
5 reviews

Room is not nice.

“A/C not working” “Hot water didn't work” “Heater was not working”

Review Semantics by TrustYou

Customer Reviews of Comfort Hotel Frankfurt City Centre

3.0 out of 5.Based on 120 guest reviews, Average

Details / Other Expenses

Check In:02:00 PM
Check Out:12:00 PM
Year of Last Renovation:2002
Floors:5
Rooms:45
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:36
Handicap Rooms:0
Suites:0
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:0
Dist. to Food/Bars:On-site
Dist. to Nearest Gym:On-site
Policies / Expenses
Cancellation:
Depending on the booking period.
Total Taxes:10.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)

Similar hotels near by

View More
Photo of Hotel Elbe
Hotel Elbe ~0.11 Miles away
View More
Image of Hotel Astoria
Hotel Astoria ~0.53 Miles away

Testimonials: Why use Hotel Planner?

Testimonials icon
"Our family reunion held at the Orchards Hotel in Williamstown, MA. was GREAT! The accomodations were just out of this world and the staff were very helpful and pleasant. I will highly recommend your service and website and will use you again in the future." T.M. - Arlington, VA

Find out more Check Rates