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COMFORT INN AT PATRICK HENRY MALL
View Map Reservations: 1-800-881-1523
2.5 Star Airport Hotel in Newport News City County )
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Very Good
4.0/5
Based on 201 guest reviews
- Our hotel comes with an outdoor pool
- Free breakfast available
- Airport shuttle available
- Avg. Group Discount of 24.1%!
- Fitness center on property
- 123 sleeping rooms in hotel
- Groups/Meetings rating of 10.0/10
Room Types
Check Rates1 King AAA Rate Accessible Mobility and Hearing Accessible Visual Doorbell Alert
Non-Smoking
Check Rates1 King Govt Military Rate Accessible Mobility and Hearing Accessible Roll in Shower
Non-Smoking
Check Rates1 King Senior AARP Rate ID Required Accessible Mobility and Hearing Accessible
Non-Smoking
Check Rates1 King Sofa Bed 2 Person Free Wired High Speed Internet Microwave Refrigerator
Non-Smoking
Check Rates2 Double Beds Desk 2 Phones Free Wired High Speed Internet Microwave Refrigerator
Non-Smoking
Check Rates2 Double Beds Desk Free Wired High Speed Internet 2 Phones Microwave Refrigerator
Smoking
Check Rates2 Double Beds Senior AARP Rate ID Required Desk 2 Phones Free Wired High Speed Internet
Non-Smoking
Local Attractions
Patrick Henry Mall, Living Museum, Mariner's Museum, Busch Gardens, Colonial Williamsburg
Map Location of Comfort Inn at Patrick Henry Mall
Verified Reviews of Comfort Inn at Patrick Henry Mall
Below are the verified reviews from guests that we have booked recently:"I Will Be Back!"
Overall Score5.0/ 5
Excellent Service!
Pamela M. (Individual traveler, booked 1 room), from 
13-Jan-2016 Verified Review 
"Change of Management Yields Headaches"
Overall Score1.0/ 5
Great deal at first and we paid up front. Then three days before the wedding, all hell broke lose. Our guests were being charged an exuberant amount for a prepaid room. Our guests called us instead of the front desk doing so. We informed them of our contract and they stated it doesn't exist. I informed the hotel that they better get it together before I come in and fix it. They stated that they will look up the contract and not charge my guests at this time. The next day I call management to find out the status. They inform me that they found the contract and have conducted the training for their front desk personnel. Note that I had to be the one making all the calls on the evening of my wedding. That was highly stressful. Their reason for this chaos was a change of management with no turnover. I highly recommend you choose somewhere else for business.
Heriberto T. (Group coordinator, booked 12 rooms), from
11-Aug-2015 Verified Review, stayed from Fri Aug 07 to Sun Aug 09 2015 at a $80.00 group rate. "Clean, Friendly and Very Professional."
Overall Score4.0/ 5
Our group stayed there while attending a preaching conference. The hotel was packed and still the hotel was exceptional. Even a person in our group who is difficult to please gushed over the cleanliness and service. We had a slight problem with one reservation starting a day after we arrived (not the hotels fault). Even though the hotel was officially sold out, the young man on the desk worked hard to find a room (and this was at 2:00 AM). The only downside was the breakfast, a typically bland Choice Hotels selection.
Darryl P. (Group coordinator, booked 10 rooms), from
16-Jun-2015 Verified Review, stayed from Tue Jun 09 to Fri Jun 12 2015 at a $80.00 group rate (19% discount). "Awesome"
Overall Score5.0/ 5
Great hospitality. A great thanks to employees Tish and Judith Rodriguez. Very wonderful.
Bidemi B. (Group coordinator, booked 10 rooms), from
25-May-2015 Verified Review, stayed from Sat May 23 to Mon May 25 2015 at a $60.00 group rate (32% discount). "Okay Stay"
Overall Score3.0/ 5
I reserved a block of rooms at the hotel. Two of our families decided to stay across the street at the Hampton Inn because the hotel did not meet their standards. The location is great next to the mall. The rooms were average, but the entire third floor had a musty, moldy, smoky smell. The staff was kind and respectful. They were responsive and nice.
Zanthia R. (Group coordinator, booked 10 rooms), from
28-Jul-2014 Verified Review, stayed from Wed Jul 16 to Tue Jul 22 2014 at a $75.00 group rate. Response from Management on 18-Dec-2014:
Thank You for your feedback! It would be my pleasure to help serve you on your next visit!
"Very Good Experience"
Overall Score4.0/ 5
I was very pleased with my stay. I will say that we had some trouble with the keys and the computers, but the staff accommodated us so all was well. Very convenient to everything.
Angela B. (Group coordinator, booked 10 rooms), from
06-Jun-2014 Verified Review, stayed from Fri May 30 to Sun Jun 01 2014 at a $75.00 group rate (21% discount). Response from Management on 18-Dec-2014:
Thank You for your feedback! It would be my pleasure to help serve you on your next visit!
Customer Reviews of Comfort Inn at Patrick Henry Mall
Property Description
Completely Renovated and Modernized in Summer 2014, The Comfort Inn® hotel is minutes from many popular destinations in southeast Virginia. Colonial Williamsburg living history exhibition, Busch Gardens Williamsburg amusement park, the Virginia Air and Space Center interactive aviation gallery and the city of Virginia Beach are all just a short drive from this Newport News hotel.Enjoy shopping and dining at the adjacent Patrick Henry Mall, like Macy's, Dillards, Express, Dicks Sporting Goods and Borders. This Newport News hotel offers free shuttle service to and from the Newport News/Williamsburg International Airport. Guests of this Newport News hotel are invited to enjoy many amenities including a free deluxe continental breakfast featuring hot items, free local calls and free in-room coffee. Light refreshments are served in the lobby Monday through Thursday from 6 p.m. to 7 p.m. The hotel has a seasonal outdoor pool and offers guests free passes to Bally's Total Fitness gym located less than a quarter of a mile from the hotel.The hotel's business traveler amenities include computer hook-ups, free high-speed Internet access in all areas of the hotel and guest rooms, a business center and two meeting rooms that accommodate up to 20 people.
Details / Other Expenses
| Check In: | 4:00 PM |
| Check Out: | 11:00 |
| Year of Last Renovation: | 2014 |
| Floors: | 3 |
| Rooms: | 123 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 123 |
| Handicap Rooms: | 6 |
| Suites: | 0 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 View Spaces |
| Meeting Space: | 550 sq. feet |
| Banquet Space: | Holds 50 people |
| Dist. to Food/Bars: | 0.5 Mi |
| Dist. to 24hr Restaurant: | 0.5 Mi |
| Dist. to Nearest Gym: | 0.5 Mi |
| FEMA Approved: | Yes |
| Pool Info: Great Outdoor Pool open seasonally. | |
Policies / Expenses
| Cancellation: Depending on the type of group one week cancellation policy | |
| Nightly Parking: | free |
| Typical Group Deposit: | 50% |
| Total Taxes: | 14.00% |
| Total Misc Fees: | $1.00 USD (mandatory resort fees/taxes) |
| State Tax: | 6.00% |
| Occupancy Tax: | 1.00% |
| City Tax: | 8.00% |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
Amenities / Features
Pet Friendly? Yes! Pets are allowed.
As of December 1,2016 we will no longer be accepting pets. Only service dogs will be accepted.
- Air conditioning
- Airport Shuttle
- Alarm clock
- ATM
- Bus parking
- Central location
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Concierge service
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Laundry valet service
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Travellers cheques accepted
- TV room
- Voicemail
Airport & Shuttle Information
1 mile from Newport News/Williamsburg Airport. Next door to the Patrick Henry Mall, Great shopping, and dining within walking distance. Great stores like Macy's, Dick's Sporting Goods, Dillard's, Red Robin, Ruby Tuesday's and Outback. Guests enjoy complimentary use of Crunch Fitness across the street. Each guest room has a micro/fridge, iron/board, coffee maker, and free high speed internet. Start your day with our hot deluxe continental breakfast. We have an outdoor pool. We offer free shuttle 24 hours a day to and from this airport and within a 5 mile radius of the hotel.
Local Shuttle Info: We offer free shuttle 24 hours a day to and from the airport and within a 5 mile radius.
Airport Shuttle? Yes! There is an airport shuttle.Breakfast Information
Free Hot Deluxe Continental breakfast served daily. Make your own Waffle station with 2 flavors of waffles. Variety of hot items to include eggs, bacon, sausage, sausage gravy, biscuits, hash browns etc. Also classic items such as muffins, doughnuts, bagels, breads, fruits, yogurts, cereals, milks, juices etc.
Internet / WiFI
We have free Wi-Fi with access all over the hotel
About Comfort Inns
- Hot breakfast items with two waffle flavors, meat, and eggs
- Free high-speed internet access and daily newspaper
- Flat-panel TV's in each room
- Pool and/or exercise facilities available based on location
- Spacious seating areas in the lobby
The Comfort Inns highlights above are subject to change without notice.
Previously known as:
Comfort Inn Newport News
Group vs. Individual Rates at Comfort Inn at Patrick Henry Mall
The chart above shows trends of prices for both group quotes and the best individual traveler prices our system could find at the time the group offer was entered. The lowest group or meeting displayed is 32.6% in the month of February 2015 and the highest average individual rate is $138 in the month of April 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Comfort Inn at Patrick Henry Mall in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Comfort Inn at Patrick Henry Mall
Below are the meeting, banquet, conference and event spaces at Comfort Inn at Patrick Henry Mall.
Feel free to use the Comfort Inn at Patrick Henry Mall meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Newport News event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Crown Room | 25 x 22 x 3 | 550 | 24/-- | -- | 30 | -- | 20 | 20 | --/-- | 30 | -- | -- |
Close This Crown RoomRoom Type: General Meeting Room Total Size: 550 Sq. Mi Dimensions: 25 x 22 x 3 Ft. Floor Level: 3 Power Outlets: 5 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
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