Clarion Hotel & Aqua Lagoon Waterpark

1080 Riverdale St., West Springfield, MA 01089 United States (USA)
View Map Reservations: 1-800-760-7718
3.0 Star Property
42.000000-73.000000
+1-800-760-7718
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Accessible
Non-Smoking
Check Rates1 King Bed Accessible Newer Room 1st Floor Free WiFi 40 Inch
Non-Smoking
Check Rates1 King Bed Business Room
Non-Smoking
Check Rates1 King Bed Mobility Accessible
Non-Smoking
Check Rates1 King Bed Newer Room - Free WiFi 32 Inch LCD Plasma TV
Non-Smoking
Check Rates1 King Bed Tower Room - Free WiFi 40 Inch LCD Plasma TV 32
Non-Smoking
Check Rates1 King Bed Water Park Pool Accessible Additional
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check Rates2 Double Beds - Free WiFi Tower Room 32 Inch LCD Plasma TV
Non-Smoking
Check Rates2 Double Beds Business Room
Non-Smoking
Check Rates2 Double Beds Newer Room - Free WiFi 32 Inch LCD Plasma TV
Non-Smoking
Check Rates2 Double Beds Park View Balcony Newer Room - Free WiFi 40
Non-Smoking
Check Rates2 Double Beds Park View Newer Room 1st Floor Free WiFi 40 Inch
Non-Smoking
Check RatesDouble Room with 2 Double Beds
Non-Smoking
Check RatesKing Room Accessible
Non-Smoking
Check RatesStandard Double Room 2 Double Beds Water Park Pool Accessible Additional
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking
Check RatesWater Additional Standard Room 2 Double Beds Pool Accessible
Non-Smoking
Check RatesWater Additional Standard Room King Bed Pool Accessible
Non-Smoking

Local Attractions

Six Flags New England, Basketball Hall of Fame, Yankkee Candle, Springfield Library & Museums

Verified Reviews of Clarion Hotel & Aqua Lagoon Waterpark

Below are the verified reviews from guests that we have booked recently:
"Don’t Go…"
Overall Score1.0/ 5
Old run down, smells like cigarettes in non smoking room, things are falling off the walls in room, needs updating, not clean, coffee pot was not Cleaned, bath tub had stains, door looked like it was broken into, not sealed..
(Individual traveler, booked 1 room), from US flag
02-Oct-2021 Verified Review, stayed from Fri Oct 01 to Sun Oct 03 2021 at a $190.99 average nightly rate.
"Dangerous"
Overall Score1.0/ 5
We were not able to even check in safely and left. In the 15 minutes I waited in line there were two all out brawls in the lobby between the desk clerks (2 of them) and guests. There were kids watching and the guests were completely out of control.
(Individual traveler, booked 1 room), from US flag
18-Sep-2021 Verified Review, stayed from Sat Sep 18 to Sun Sep 19 2021 at a $202.99 average nightly rate.
"Stay and water park."
Overall Score3.0/ 5
Rooms were okay pool and sprinklers could have been hotter and more heat in area especially because it's winter. Food not the greatest but okay, TV channels are horrible no local news.
(Individual traveler, booked 1 room), from US flag
07-Mar-2020 Verified Review, stayed from Fri Mar 06 to Sun Mar 08 2020 at a $117.26 average nightly rate.
"Excellent"
Overall Score5.0/ 5
The personas work in the hotel very nice.
(Individual traveler, booked 1 room), from US flag
02-Mar-2020 Verified Review, stayed from Fri Feb 28 to Sat Feb 29 2020 at a $115.79 average nightly rate.
"Rooms"
Overall Score2.0/ 5
The carpet is disgusting, the bathroom tub had rust spots. Plus they charge you another $20.00 on top of what you pay for your room, which they say they will refund back to your card for incidentals. It has been eight days and still no refund. For the amount of money they're charging for their rooms, it is not worth it. You would be better off at the Hampton Inn.
(Individual traveler, booked 1 room), from US flag
23-Feb-2014 Verified Review, stayed from Fri Feb 14 to Sat Feb 15 2014 at a $81.00 average nightly rate.
4.0 out of 5. Based on 298 guest reviews

Property Description

Hotel just completed a major renovation. Guest must be 21 years or older to check-in. Valid identification will be required for all check-ins. Hotel does not provide complimentary breakfast. Aqua Lagoon Waterpark - separate entrance charge applies. The following fees and deposits are charged by the property at time of service, check-in. Deposit: USD 100 per stay. Poolside Rooms include Microwaves Refrigerators, all other rooms upon request only.

Green Sustainability

N/A

Details / Other Expenses

Check In: 3:00pm
Check Out: 11:00am
Year of Last Renovation: 2014
Floors: 4
Rooms: 259
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 177
Handicap Rooms: 6
Suites: 10
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 7
Meeting Space: 9500 sq. feet
Banquet Space: Holds 700 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 3.0 Mi
Dist. to Nearest Gym: 0.5 Mi
Lounge/Bar Hours: 5pm-12pm
Policies / Expenses
Cancellation:
4:00pm day of arrival
Nightly Parking: $.00
Typical Group Deposit: 25%
Total Taxes: 12.45%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV Channel: Showtime
  • TV room
  • Voicemail

Airport & Shuttle Information

Hartford-BDL International, 30 miles from hotel. Approximate cost, one way is $65.00.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

About Clarion Hotels

  • Full-service property with meeting/event space and available catering services
  • Feature a restaurant or social bar and lounge based on location
  • High-quality bedding
  • Free high-speed internet
  • 24-hour business center services
  • Spacious rooms with large desks

The Clarion Hotels highlights above are subject to change without notice.

Previously known as:
Clarion Hotel

FAQs about Clarion Hotel & Aqua Lagoon Waterpark

What time is check in?

Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Clarion Hotel & Aqua Lagoon Waterpark have?

There are 259 rooms in the property.

Is there any meeting space at Clarion Hotel & Aqua Lagoon Waterpark?

Yes, they have 7 meeting rooms that can support various table layouts.

Can I get a AAA rate at Clarion Hotel & Aqua Lagoon Waterpark?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King Bed Accessible Newer Room 1st Floor Free WiFi 40 Inch

Can I get a Senior or AARP rate at Clarion Hotel & Aqua Lagoon Waterpark?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior AARP Rate ID Required 1 King Bed Accessible Newer Room 1st Floor Free WiFi 40 Inch

Testimonials:

Testimonials icon
"Just wanted to Thank you and to let you know that our recent stay at the GuestHouse suites was wonderful. The best park was the savings in cost that you provided for us. I wish you could have seen our faces when we realized how much you had saved us. :)" K.D. - Atlanta, GA

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