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Very Good
4.0/5
Based on 537 guest reviews
- Includes an indoor swimming pool
- Gym / Fitness Center Available
- Hotel has 400 rooms
- 25 floors in hotel
- 16 suites in hotel
- Check in time: 4
- Group friendly rating of 7.5/10
- Hotel has 15 meeting rooms
Standard prices by room type for the next 60 days
Room Types
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AAA CAA Hot Deals Membership Card Required City View Guest Room 2 Double Beds
Non-Smoking
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AAA CAA Hot Deals Membership Card Required Corner View Guest Room 1 King Lake Stadium View City View
Non-Smoking
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AAA CAA Hot Deals Membership Card Required Lake Stadium View Guest Room 1 King
Non-Smoking
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AAA CAA Hot Deals Membership Card Required Lake Stadium View Guest Room 2 Double Beds
Non-Smoking
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AAA CAA Hot Deals Membership Card Required M Club Lounge Accessible Guest Room 1 King Lake Stadium V
Non-Smoking
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AAA CAA Hot Deals Membership Card Required M Club Lounge Accessible Guest Room 2 Double Beds Lake St
Non-Smoking
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AAA CAA Rate Membership Card Required Corner View Guest Room 1 King Lake Stadium View City View
Non-Smoking
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AAA CAA Rate Membership Card Required Lake Stadium View Guest Room 2 Double Beds
Non-Smoking
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AAA CAA Rate Membership Card Required M Club Lounge Accessible Guest Room 1 King Lake Stadium View
Non-Smoking
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AAA CAA Rate Membership Card Required M Club Lounge Accessible Guest Room 2 Double Beds Lake Stadium
Non-Smoking
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Changes Up To 1 Day Prior To Stay M Club Lounge Accessible Guest Room 1 King City View
Non-Smoking
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Changes Up To 1 Day Prior To Stay M Club Lounge Accessible Guest Room 2 Double Beds City View
Non-Smoking
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Changes Up To 7 Days Prior To Stay Corner View Guest Room 1 King Lake Stadium View City View
Non-Smoking
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Changes Up To 7 Days Prior To Stay Lake Stadium View Guest Room 2 Double Beds
Non-Smoking
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Changes Up To 7 Days Prior To Stay M Club Lounge Accessible Guest Room 1 King Lake Stadium View
Non-Smoking
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Changes Up To 7 Days Prior To Stay M Club Lounge Accessible Guest Room 2 Double Beds Lake Stadium Vi
Non-Smoking
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Government State State Government ID Required City View Guest Room 2 Double Beds
Non-Smoking
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Govt Military Federal Government ID Required City View Guest Room 2 Double Beds
Non-Smoking
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Long Term Stay Rate Corner View Guest Room 1 King Lake Stadium View City View
Non-Smoking
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Long Term Stay Rate M Club Lounge Accessible Guest Room 1 King Lake Stadium View
Non-Smoking
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Long Term Stay Rate M Club Lounge Accessible Guest Room 2 Double Beds Lake Stadium View
Non-Smoking
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Senior Discount M Club Lounge Accessible Guest Room 1 King Lake Stadium View
Non-Smoking
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Senior Discount M Club Lounge Accessible Guest Room 2 Double Beds Lake Stadium View
Non-Smoking
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Stay For Breakfast Includes Corner View Guest Room 1 King Lake Stadium View City View
Non-Smoking
Local Attractions
Rock and Roll Hall of Fame, Cleveland Browns Stadium, Progressive Fiels, Public Square and Warehouse District
Map & Attractions for Cleveland Marriott Downtown at Key Tower
Verified Reviews of Cleveland Marriott Downtown at Key Tower
Below are the verified reviews from guests that we have booked recently:
"Courteous Staff"
Overall Score5.0/ 5
The person that checked us in was so very friendly helpful and courteous.
Nancie C. (Individual traveler, booked 1 room), from 
10-Apr-2022
Verified Review, stayed from Sat Apr 09 to Sun Apr 10 2022 at a $161.00 average nightly rate.
"Amazing Hotel!"
Overall Score5.0/ 5
Our room was clean and spacious. The staff was very friendly and helpful.
Susan K. (Individual traveler, booked 1 room), from
06-Mar-2022
Verified Review, stayed from Fri Mar 04 to Sat Mar 05 2022 at a $193.99 average nightly rate.
"Great location. Clean hotel."
Overall Score3.0/ 5
Everything was clean. Lobby really nice. Great location for convention center. Parking not too bad and reasonable.
Sarah D. (Individual traveler, booked 1 room), from
15-Jan-2022
Verified Review, stayed from Fri Jan 14 to Sun Jan 16 2022 at a $263.00 average nightly rate.
"Average"
Overall Score3.0/ 5
I was not told about the parking option with your blue ticket I was asked about the blue ticket however then lost my keys and had to pay double for parking since the time expired after I paid rhe first time. I asked for a refund from accounting and they said no. I won't go back.
Ann R. (Individual traveler, booked 1 room), from
07-Jun-2021
Verified Review, stayed from Sat Jun 05 to Sun Jun 06 2021 at a $209.00 average nightly rate.
"Very clean, great location."
Overall Score5.0/ 5
I felt safe from Covid.
Monica H. (Individual traveler, booked 1 room), from
18-Aug-2020
Verified Review, stayed from Sat Aug 15 to Sun Aug 16 2020 at a $119.00 average nightly rate.
"Hotel was nice"
Overall Score5.0/ 5
Booked a king room. But room was two doubles.
Thomas B. (Individual traveler, booked 1 room), from
17-Nov-2019
Verified Review, stayed from Sat Nov 16 to Sun Nov 17 2019 at a $143.79 average nightly rate.
"Clean, very friendly and personable staff, very efficient."
Overall Score5.0/ 5
A great weekend from the minute we got out of the car to when we checked out. A special shoutout to Megan K that greeted us and accommodated our room change. She was sooo friendly and pleasant and made us forget our stressful drive.
Christine C. (Individual traveler, booked 1 room), from
11-Oct-2019
Verified Review, stayed from Fri Oct 04 to Sun Oct 06 2019 at a $115.42 average nightly rate.
"Problem with our room."
Overall Score1.0/ 5
We were in room 1501, at 4:00 am we were abruptly woken up by water pouring thru the light in the shower. Which we have on video. In the morning I called the front desk to tell them of the incident, was concerned where the water was coming from. Apprehensive about taking a shower, needless to say, I took a chance and while I was in the shower, again water poured upon my head. Freaked out, not knowing if this is coming from the toilet. Spoke to several front desk employees about the situation and expressed that we were not going to pay for this room and expected full credit. This became an ordeal and we were given the runaround. I became very angry, very upset at the way the situation was being handled. At first we were told because we booked the room thru priceline there was no way they could credit my account. This was not acceptable. Finally after dealing with two employees, I demanded to speak to the manager. She too, said we cannot refund you, but could offer you a free night stay. NO I had no intention of coming back, especially the way this situation was being handled. After becoming very upset, she finally called priceline and priceline agreed to refund us. I am still waiting for the refund. By this point and because the way we were being treated, not only did I request a refund for I still had no idea what poured on my head, I told her, we are going to have lunch on the hotel. She offered a $50 voucher, tried to assure me that it was not toilet water. I let it be known, that we were having lunch and whatever it cost, was on them for our inconvenience. Being woke up in the middle of the night and then having who knows what poured on my head. We are not paying for ANYTHING. The server at the restaurant was WONDERFUL. Had it not been for Olivia, the whole entire stay would have remained a nightmare. She made a bad situation, better. We will not be returning to this hotel. Thanks.
Duane B. (Individual traveler, booked 1 room), from
19-Sep-2019
Verified Review, stayed from Fri Sep 13 to Sat Sep 14 2019 at a $116.48 average nightly rate.
"Great Place to Stay."
Overall Score5.0/ 5
Every aspect of our stay was wonderful friendly staff, room was immaculate noon checkout was great too hope to stay again soon! thank you marriott downtown @ key center.
Melanie L. (Individual traveler, booked 1 room), from
28-May-2019
Verified Review, stayed from Sat May 25 to Sun May 26 2019 at a $132.27 average nightly rate.
"Great Stay"
Overall Score5.0/ 5
This hotel was very nice and clean. Came with a mini fridge which was great.
Sara M. (Individual traveler, booked 1 room), from
17-Apr-2019
Verified Review, stayed from Sat Apr 13 to Sun Apr 14 2019 at a $117.48 average nightly rate.
"Not the best."
Overall Score2.0/ 5
We ate in the dining room and the service was absolutely terrible. Also the room was very small as we're the beds. For as much as I spent it was a very big disappointment.
Brian A. (Individual traveler, booked 1 room), from
16-Mar-2019
Verified Review, stayed from Fri Mar 15 to Sat Mar 16 2019 at a $126.02 average nightly rate.
"Billy"
Overall Score4.0/ 5
Very clean site and everyone was polite and helpful.
William G. (Individual traveler, booked 1 room), from
15-Mar-2019
Verified Review, stayed from Sun Mar 10 to Wed Mar 13 2019 at a $232.33 average nightly rate.
"Did not go."
Overall Score1.0/ 5
Did not go.
Piya G. (Individual traveler, booked 1 room), from
03-Mar-2019
Verified Review, stayed from Wed Feb 27 to Fri Mar 01 2019 at a $130.68 average nightly rate.
"Very nice hotel."
Overall Score4.0/ 5
Very clean, friendly and helpful service. Would definitely come back!
Debbie K. (Individual traveler, booked 1 room), from
05-Jul-2014
Verified Review, stayed from Fri Jul 04 to Sat Jul 05 2014 at a $159.00 average nightly rate.
Property Description
Hotel is located downtown Cleveland near all sporting attractions and restaurants. The Rock and Roll Hall of Fame is only blocks away as is the Great Lakes Science Center. Hotel underwent a $10 million guest room renovation in 2006 and a complete meeting space renovation in 2008.
Details / Other Expenses
| Check In: | 4 |
| Check Out: | 11 |
| Year of Last Renovation: | 2008 |
| Floors: | 25 |
| Rooms: | 400 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 400 |
| Handicap Rooms: | |
| Suites: | 16 |
| Room Windows: | Windows Do Open |
| Meeting Rooms: | 15 View Spaces |
| Meeting Space: | 30397 sq. feet |
| Banquet Space: | Holds 0 people |
Policies / Expenses
| Nightly Parking: | 16 |
| Total Taxes: | 15.25% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| Parking Fee: | 16.00 Per Day |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Breakfast in room
- Central location
- Concierge service
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Dinner available
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Garage
- Hairdryer available
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Ironing facilities
- Laundry facilities
- Licensed bar
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Office in room available
- Pets allowed
- Private bathroom in room
- Private car parking
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Safe in rooms
- Shower
- Swimming pool - indoor
- Telephone
- Telephone in all rooms
- Television
- TV room
- Voicemail
Airport & Shuttle Information
Cleveland Hopkins 12 miles ,$30 cab ride
Airport Shuttle? Sorry, no airport shuttle available.Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.$75 USD per pet, per stay
Parking Info
Self Parking ($16 USD daily)
Internet / WiFI
Complimentary Wi-Fi, free only in public areas Paid Wi-Fi
About Marriott Hotels and Resorts
- 3,900 hotels spanning 72 countries
- The Marriott Rewards is a free program where members can earn points before, during, and after their stay and redeem points for hotel stays, shopping, and travel
- Free Wi-Fi for reward members
- Mobile check-in services
The Marriott Hotels and Resorts highlights above are subject to change without notice.
Similar hotels close by
Meeting Rooms and Banquet Rooms at Cleveland Marriott Downtown at Key Tower
Below are the meeting, banquet, conference and event spaces at Cleveland Marriott Downtown at Key Tower.
Feel free to use the Cleveland Marriott Downtown at Key Tower meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Cleveland event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) |
Size (sqft.) |
Banquet 5'/6'  |
Crescent |
Classroom |
Hollow Square  |
U-Shape |
Boardroom |
Convention 8'/10'  |
Theater |
Reception |
Regist. Desk  |
| Grand Ballroom | 78 x 127 x 14 | 9746 | --/-- | -- | 600 | -- | -- | -- | --/-- | 1200 | 1500 | -- |
|
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Grand Ballroom
Room Type:
General Meeting Room
Total Size:
9746 Sq. Mi
Dimensions:
78 x 127 x 14 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
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| Salon F | 32 x 26 x 14 | 798 | --/-- | -- | 25 | -- | 20 | -- | --/-- | 60 | 25 | -- |
|
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Salon F
Room Type:
General Meeting Room
Total Size:
798 Sq. Mi
Dimensions:
32 x 26 x 14 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
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| Salon B | 26 x 32 x 14 | 773 | --/-- | -- | 25 | -- | 20 | -- | --/-- | 60 | 60 | -- |
|
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Salon B
Room Type:
General Meeting Room
Total Size:
773 Sq. Mi
Dimensions:
26 x 32 x 14 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
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| Salon G | 26 x 32 x 14 | 773 | --/-- | -- | 25 | -- | 20 | -- | --/-- | 60 | 25 | -- |
|
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Salon G
Room Type:
General Meeting Room
Total Size:
773 Sq. Mi
Dimensions:
26 x 32 x 14 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
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| Ballroom (half) | 78 x 63 x 14 | 4863 | --/-- | -- | 250 | -- | -- | -- | --/-- | 600 | 650 | -- |
|
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Ballroom (half)
Room Type:
General Meeting Room
Total Size:
4863 Sq. Mi
Dimensions:
78 x 63 x 14 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
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| Fourth Floor Conference Suite - Room 420 | 28 x 47 x 10 | 1316 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | 8 | -- |
|
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Fourth Floor Conference Suite - Room 420
Room Type:
General Meeting Room
Total Size:
1316 Sq. Mi
Dimensions:
28 x 47 x 10 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
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| Huron | 23 x 28 x 10 | 617 | --/-- | -- | 30 | -- | 20 | -- | --/-- | 60 | 25 | -- |
|
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Huron
Room Type:
General Meeting Room
Total Size:
617 Sq. Mi
Dimensions:
23 x 28 x 10 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
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| Salon A | 32 x 26 x 14 | 798 | --/-- | -- | 25 | -- | 20 | -- | --/-- | 60 | 60 | -- |
|
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Salon A
Room Type:
General Meeting Room
Total Size:
798 Sq. Mi
Dimensions:
32 x 26 x 14 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
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| Erie & Superior (combined) | 23 x 54 x 10 | 1206 | --/-- | -- | 50 | -- | -- | -- | --/-- | 100 | 100 | -- |
|
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Erie & Superior (combined)
Room Type:
General Meeting Room
Total Size:
1206 Sq. Mi
Dimensions:
23 x 54 x 10 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Salon C | 32 x 26 x 14 | 798 | --/-- | -- | 25 | -- | 20 | -- | --/-- | 60 | 25 | -- |
|
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Salon C
Room Type:
General Meeting Room
Total Size:
798 Sq. Mi
Dimensions:
32 x 26 x 14 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
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| Hospitality Suite (5) | 24 x 28 x 10 | 672 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | 8 | -- |
|
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Hospitality Suite (5)
Room Type:
General Meeting Room
Total Size:
672 Sq. Mi
Dimensions:
24 x 28 x 10 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Superior | 23 x 26 x 10 | 581 | --/-- | -- | 30 | -- | 20 | -- | --/-- | 60 | 25 | -- |
|
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Superior
Room Type:
General Meeting Room
Total Size:
581 Sq. Mi
Dimensions:
23 x 26 x 10 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
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| Ontario Boardroom | 26 x 26 x 10 | 649 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | 16 | -- |
|
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Ontario Boardroom
Room Type:
General Meeting Room
Total Size:
649 Sq. Mi
Dimensions:
26 x 26 x 10 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
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| Fourth Floor Conference Suite - Room 401 | 14 x 27 x 10 | 400 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | 18 | -- |
|
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Fourth Floor Conference Suite - Room 401
Room Type:
General Meeting Room
Total Size:
400 Sq. Mi
Dimensions:
14 x 27 x 10 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Salon D | 78 x 32 x 14 | 2496 | --/-- | -- | 120 | -- | -- | -- | --/-- | 180 | 325 | -- |
|
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Salon D
Room Type:
General Meeting Room
Total Size:
2496 Sq. Mi
Dimensions:
78 x 32 x 14 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Salon E | 78 x 32 x 14 | 2496 | --/-- | -- | 120 | -- | -- | -- | --/-- | 180 | 325 | -- |
|
Close This
Salon E
Room Type:
General Meeting Room
Total Size:
2496 Sq. Mi
Dimensions:
78 x 32 x 14 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Salon H | 32 x 26 x 14 | 798 | --/-- | -- | 25 | -- | 20 | -- | --/-- | 60 | 25 | -- |
|
Close This
Salon H
Room Type:
General Meeting Room
Total Size:
798 Sq. Mi
Dimensions:
32 x 26 x 14 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Erie | 23 x 28 x 10 | 617 | --/-- | -- | 30 | -- | 20 | -- | --/-- | 60 | 25 | -- |
|
Close This
Erie
Room Type:
General Meeting Room
Total Size:
617 Sq. Mi
Dimensions:
23 x 28 x 10 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
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Planning an Event? Cleveland Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Cleveland Marriott Downtown at Key Tower
What time is check in?
Check in time is 4 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Cleveland Marriott Downtown at Key Tower have?
There are 400 sleeping rooms in the hotel.
Is there any meeting space at Cleveland Marriott Downtown at Key Tower?
Yes, they have 15 meeting rooms that can support various table layouts.
What parking is available at Cleveland Marriott Downtown at Key Tower?
Self Parking ($16 USD daily) Great parking, according to 70%.
How much does internet cost?
Complimentary Wi-Fi, free only in public areas Paid Wi-Fi
Can I get a AAA rate at Cleveland Marriott Downtown at Key Tower?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Hot Deals Membership Card Required City View Guest Room 1 King
Can I get a Senior or AARP rate at Cleveland Marriott Downtown at Key Tower?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount City View Guest Room 1 King
Is there a gym at Cleveland Marriott Downtown at Key Tower?
Yes, there is a gym/fitness area available on-site at the property.
Is there room service at Cleveland Marriott Downtown at Key Tower?
Yes. Great room service.
Is there shopping nearby?
Yes. Good shopping location.
Is there a WiFi internet?
Yes. Complaints about WiFi. No Free WIFI. Had to pay for wifi. Wifi quality could be improved. Most guests said the wifi quality was bad.
Is there a pool at Cleveland Marriott Downtown at Key Tower?
Yes, there is a pool on-site at the property..
Testimonials:
"We had one of our best reunions, ever. Your website is the best I have ever worked with for hotel finding and pricing. I will highly recommend it to everyone I can. Thanks again, so much." J.M. - Dallas, TX
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