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Extended Stay America Suites Fayetteville Cross Creek Mall
View map Reservations: 1-800-760-7718
3.0 Star property 
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Average
3.0/5
Based on 266 guest reviews
- With an outdoor pool!
- Free breakfast
- Fitness / Gym is on-site
- 101 rooms in property
- Hotel has 3 floors
- Hotel has 101 suites
- Check-in: 3pm
- Group booking rating of 7.5/10
Standard prices by room type for the next 60 days
Room types
Check ratesDeluxe Studio 1 King Bed Accessible - Free WiFi and Grab and Go Breakfast 32in LCD TV
Non-smoking
Check ratesGovernment Rate ID Required Deluxe Studio 1 King Bed - Free WiFi and Grab and Go Breakfast 32in LCD
Non-smoking
Check ratesGovernment Rate ID Required Standard Studio 1 Queen Accessible - Free WiFi and Grab and Go Breakfast
Non-smoking
Check ratesMilitary Rate ID Required Deluxe Studio 1 King Bed - Free WiFi and Grab and Go Breakfast 32in LCD TV
Non-smoking
Check ratesMilitary Rate ID Required Deluxe Studio 1 King Bed Accessible - Free WiFi and Grab and Go Breakfast
Non-smoking
Check ratesMilitary Rate ID Required Standard Studio 1 Queen Accessible - Free WiFi and Grab and Go Breakfast 3
Non-smoking
Check ratesSenior Rate ID Required Deluxe Studio 1 King Bed - Free WiFi and Grab and Go Breakfast 32in LCD TV
Non-smoking
Check ratesSenior Rate ID Required Deluxe Studio 1 King Bed Accessible - Free WiFi and Grab and Go Breakfast 32
Non-smoking
Check ratesSenior Rate ID Required Standard Studio 1 Queen Accessible - Free WiFi and Grab and Go Breakfast 32i
Non-smoking
Check ratesStandard Studio 1 Queen Accessible - Free WiFi and Grab and Go Breakfast 32in LCD TV
Non-smoking
Check ratesState Gov Rate Deluxe Studio 1 King Bed - Free WiFi and Grab and Go Breakfast 32in LCD TV
Non-smoking
Check ratesState Gov Rate Deluxe Studio 1 King Bed Accessible - Free WiFi and Grab and Go Breakfast 32in LCD TV
Non-smoking
Check ratesState Gov Rate Standard Studio 1 Queen Accessible - Free WiFi and Grab and Go Breakfast 32in LCD TV
Non-smoking
Check ratesStayyourway Package Deluxe Studio 1 King Bed - Free WiFi and Grab and Go Breakfast 32in LCD TV
Non-smoking
Check ratesStayyourway Package Deluxe Studio 1 King Bed Accessible - Free WiFi and Grab and Go Breakfast 32in L
Non-smoking
Check ratesStayyourway Package Standard Studio 1 Queen Accessible - Free WiFi and Grab and Go Breakfast 32in LC
Non-smoking
Local attractions
Restaurants: Applebee's Carrabba's China Inn Lone Star Luigi's Italian Miyabi Japanese Steakhouse Outback Steakhouse Pizza Hut Ruby Tuesday Ryans Family Steakhouse Grocery Stores: Food Lion Harris Teeter IGA Walmart Super Center Dry Cleaners: Smitty's Cleaners Westwood Cleaners Airlines: Delta Fayetteville Municipal Airport US Airways Taxi Services: Checker Old Army Yellow Cab Car Rentals: Alamo Avis Enterprise National Stores: Cross Creek Mall K-Mart Sam's Club Target Wal-Mart Hospitals: Cape Fear Valley Medical Center High Smith Rainey Pharmacies: CVS Rite Aid Other: Always Flowers Carmike 12 Movie Theatre Fun Fun Fun Mail Boxes Etc. Mountasia Mini Golf Office Depot Omni Fitness Center Staples The Pet Nanny U.S. Post Office
Map Location of Extended Stay America Suites Fayetteville Cross Creek Mall
Verified reviews of Extended Stay America Suites Fayetteville Cross Creek Mall
Below are the verified reviews from guests that we have booked in recently: "Terrible! DON?T STAY HERE!"
Overall score1.0/ 5
This hotel is disgusting. I booked and prepaid for a trip both to and from our destination. I was told by the booking agent that if I prepay it will guarantee I get a room with two double beds because I was traveling during the holidays and it's not a guarantee unless I pay an increased price and prepay. I did it because I was traveling during the holidays with my three kids and a dog. I wanted to make sure we would be all set when we arrived at the hotel. I went to check in to the hotel and there wasn't anyone at the desk to help me. After driving 12 hours and being exhausted, I waited a few minutes and then called the hotel, no answer. I finally discovered a doorbell that was camouflaged on the side of the desk. I pressed it and finally someone came to help me. She tried charging me for the room when it was already paid for. I was told when I booked there would be no pet fee. The person who checked me in tried to also charge me a pet fee. We go up to the room and immediately it's disgusting. Dark, dirty, smelly? there was dried urine on the toilet seat, there was pet urine stains ALL OVER the carpet including in the closet, the bathroom and shower were filthy so bad that not one of us would even take a shower in it. The floor was so disgusting I stepped on the carpet and it was wet I'm guessing with pet urine. My dog wouldn't even lay on the floor! There weren't two double beds that I paid for. There was one double bed, one broken recliner and a pull out couch bed with a mattress so thin we felt the metal form under the old, stained, thin mattress. Free breakfast breakfast was served so late that we couldn't take advantage of it since we needed to get back on the road and to continue driving to our destination. We left the hotel at 8:00am. Most hotels start breakfast at 6:00am. No breakfast out at 8:00am. So don't plan on eating if you're an early riser. We couldn't wait to get out of that hotel. My kids had such anxiety about going back to that disgusting hotel! I called the hotel on our drive home to ensure that we get a clean room and a room with the two beds I paid extra for. I called 10X and not once did anyone at the front desk answer the phone! I called customer service and they refused to help me saying I needed to talk to the front desk. I explained I tried numerous times with no luck. I paid close to $150 per night only to see it advertised elsewhere for approximately $65. I wanted to cancel my reservation for our second stay there on our way home but I already paid for it. After calling 10x and not being able to get in touch with the front desk and customer service not helping me, I asked to switch hotels. The agent said she'd put us in a hotel that was three hours away from this one! Unacceptable! She said I can cancel my reservation but no refund because the room was non refundable! I called 4x after to talk to other customer service reps to only be hung up on. One said she would submit a claim to see if I can be issued a refund. Needless to say, we didn't go back, we found a very nice, clean hotel that offered 6:00am breakfast. I don't recommend this hotel at all! You will be disgusted! I want a full refund!
Laura P. (Individual traveller, booked 1 room), from 
03-Jan-2022 Verified review, stayed from Sun Jan 02 to Mon Jan 03 2022 at a $129.99 average nightly rate. 
Property description
Come experience deluxe accommodations at Extended Stay Deluxe. Extended Stay Deluxe hotels feature all the amenities you need to live your life when you're on the road. No matter how long you will be staying with us, you are sure to enjoy our hotel suites, which feature plenty of room to relax, a fully-equipped kitchen with a full-size refrigerator, WiFi internet access, and ample workspace. In addition, DVD players and MP3-ready alarm clocks are standard in all rooms, and your morning will start off right with our Deluxe Mornings? premium gourmet coffee bar. Groups traveling for extended stays will appreciate personalized voicemail and an on-site laundry facility. Extended Stay Deluxe Fayetteville - Cross Creek Mall is the ideal choice for groups traveling for business or pleasure. Many of our guests enjoy a visit to: Airborne/Special Ops Museum, The Market House, Atlantic Coast Line Railroad, Fort Bragg/JFK Hall of Heroes, Great Golfing , or any of the other attractions in the Fayetteville (NC) area.
Details / Other expenses
| Check-in: | 3pm |
| Check-out: | 11am |
| Year of last renovation: | 2006 |
| Floors: | 3 |
| Rooms: | 101 |
| Corridors: | All rooms have interior hallways |
| Non-smoking rooms: | 85 |
| Rooms with disabled access: | |
| Suites: | 101 |
| Meeting rooms: | 1 View spaces |
| Meeting space: | 420 sq. feet |
Policies / Expenses
| Cancellation: 4pm day of arrival | |
| Nightly parking: | none |
| Total taxes: | 13.00% |
| Total misc. fees: | �0.00 GBP (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Alarm clock
- Central location
- Complimentary breakfast
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: JCB
- Electronic key card
- Elevator
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Central heating
- Internet - wireless
- Ironing facilities
- Kitchenette in room
- Laundry facilities
- Non-smoking rooms
- 24 hours opened
- Pets allowed
- Quiet location
- Refrigerator
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- Voicemail
Airport & shuttle information
15 miles
Is there an airport shuttle? Sorry but no airport shuttle is available.Pet friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.About Extended StayAmerica
- 8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
- Free Wi-Fi service in rooms and lobby area
- Eco-friendly hotel brand reducing water and lighting waste
- Children 17 and under stay free per adult family room
The Extended StayAmerica highlights above are subject to change without notice.
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Meeting rooms and event rooms at Extended Stay America Suites Fayetteville Cross Creek Mall
Below are the meeting, conference and event spaces at Extended Stay America Suites Fayetteville Cross Creek Mall.
Feel free to use the Extended Stay America Suites Fayetteville Cross Creek Mall meeting space capacities chart below to help with your event planning. HotelPlanner specialises in Fayetteville event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.
| Meeting room name | L x W x H (Feet) | Size (sq ft) | Event 5'/6  | Crescent | Classroom | Hollow Square  | U-shape | Boardroom | Convention 8'/10'  | Theatre | Reception | Regist. desk  |
| Conference Room | 20 x 21 x 0 | 420 | --/-- | -- | -- | -- | -- | 420 | --/-- | -- | -- | -- |
Close this Conference RoomRoom type: General Meeting Room Total size: 420 Sq. Miles Dimensions: 20 x 21 x 0 Ft Floor level: Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available | ||||||||||||
Planning an event? Fayetteville Hotel RFP request for proposal | Find meeting space | Meeting space calculator
FAQs about Extended Stay America Suites Fayetteville Cross Creek Mall
What time is check in?
Check in time is 3pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Extended Stay America Suites Fayetteville Cross Creek Mall have?
There are 101 rooms in the property.
Is there any meeting space at Extended Stay America Suites Fayetteville Cross Creek Mall?
Yes, they have 1 meeting room that can support various table layouts.
Can I get a AAA rate at Extended Stay America Suites Fayetteville Cross Creek Mall?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Extended Stay America Suites Fayetteville Cross Creek Mall?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate ID Required Deluxe Studio 1 King Bed - Free WiFi and Grab and Go Breakfast 32in LCD TV
Is there a gym at Extended Stay America Suites Fayetteville Cross Creek Mall?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Extended Stay America Suites Fayetteville Cross Creek Mall?
Yes, there is a pool on-site at the property..
Testimonials:
"Everything went well last week and we did use all of the rooms we booked. We will continue using your site because it?s great for group travel!" D.M. - Los Angeles, CA
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