COPTHORNE HOTEL BIRMINGHAM

Paradise Circus, Birmingham B33HJ United Kingdom (GBR)
4.0 Star Downtown Hotel
52.48045-1.90669
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Average
3.0/ 5

Based on 1202 guest reviews

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  • Avg. Group Discount of 2.5%!
  • Fitness center on property
  • Hotel has 211 rooms
  • Hotel has 5 floors
  • Hotel has 3 suites
  • Check out time: 12:00
  • Group booking rating of 5.6/10
  • Hotel has 13 meeting rooms

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Room Types

Check Rates40pct Sale Ro Ex Tax Room Only Club 1 Double Min 18 Sqm High Speed Internet Tea and Coffee Facilitie
Non-Smoking
Check Rates40pct Sale Ro Ex Tax Room Only Club 2 Single Min 18sqm Free High Speed Internet Tea and Coffee
Non-Smoking
Check Rates40pct Sale Ro Ex Tax Room Only Standard 1 Double Min 18 Sqm Internet Accessible Chargeable T and C
Non-Smoking
Check Rates40pct Sale Ro Ex Tax Room Only Standard 1 Single
Non-Smoking
Check Rates40pct Sale Ro Ex Tax Room Only Standard 2 Single Min 18 Sqm Internet Accessible Chargeable T and C
Non-Smoking
Check Rates40pct Sale Ro Ex Tax Room Only Studio Suite 1 Double
Non-Smoking
Check RatesBest Flexible Rate Ro Ex Tax Club 1 Double Min 18 Sqm High Speed Internet Tea and Coffee Facilities
Non-Smoking
Check RatesBest Flexible Rate Ro Ex Tax Club 2 Single Min 18sqm Free High Speed Internet Tea and Coffee
Non-Smoking
Check RatesBest Flexible Rate Ro Ex Tax Standard 1 Double Min 18 Sqm Internet Accessible Chargeable T
Non-Smoking
Check RatesBest Flexible Rate Ro Ex Tax Standard 1 Single
Non-Smoking
Check RatesBest Flexible Rate Ro Ex Tax Standard 2 Single Min 18 Sqm Internet Accessible Chargeable T
Non-Smoking
Check RatesBest Flexible Rate Ro Ex Tax Studio Suite 1 Double
Non-Smoking
Check RatesClub 1 Double Min 18 Sqm High Speed Internet Tea and Coffee Facilities Iron
Non-Smoking
Check RatesClub 2 Single Min 18sqm Free High Speed Internet Tea and Coffee Ironing Facilities
Non-Smoking
Check RatesClub Double Room
Non-Smoking
Check RatesClub Twin Room
Non-Smoking
Check RatesRo Ex Tax Save 20pct Room Only Club 1 Double Min 18 Sqm High Speed Internet Tea
Non-Smoking
Check RatesRo Ex Tax Save 20pct Room Only Club 2 Single Min 18sqm Free High Speed
Non-Smoking
Check RatesRo Ex Tax Save 20pct Room Only Standard 1 Double Min 18 Sqm Internet
Non-Smoking
Check RatesRo Ex Tax Save 20pct Room Only Standard 1 Single
Non-Smoking
Check RatesRo Ex Tax Save 20pct Room Only Standard 2 Single Min 18 Sqm Internet
Non-Smoking
Check RatesRo Ex Tax Save 20pct Room Only Studio Suite 1 Double
Non-Smoking
Check RatesStandard 1 Double Min 18 Sqm Internet Accessible Chargeable T and C Facilities
Non-Smoking
Check RatesStandard 2 Single Min 18 Sqm Internet Accessible Chargeable T and C Facilities
Non-Smoking
Check RatesStandard Double Room
Non-Smoking
Check RatesStandard Twin Room
Non-Smoking
Check RatesStudio Suite 1 Double
Non-Smoking

Local Attractions

National Indoor Arena, National Exhibition Centre, International Convention Centre, Sea Life Centre, Cadbury World, Millennium Point, The Symphony Hall, The Birmingham Museum & Art Gallery, Birmingham Botanical Gardens.

Summary of Verified Reviews

Summary of 2,800 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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73
Fair

Fair city hotel. Near to the city centre with good shopping options nearby. Train station is close.

“Perfect location for my city break” “Very convenient for exploring”

Great City Hotel Top 16% in city
Good Business Hotel Top 35% in city
Best Sightseeing In City
Best Shopping In City

Good to know

  • Hotel is outdated

    “Very old carpet” “Rooms are very dated”

  • Old rooms

    “Very old carpet” “Old fashioned bathroom”

  • Poorly-maintained rooms

    “Fan broke” “Damaged wall socket”

  • Poor access to parking

    “Tiny car park” “Insufficient car parking”

Review highlights

Location

84/100
785 reviews

Great location, close to the train station. Not great access by car, with bad parking. Central location with great sightseeing, dining out and shopping. Expensive parking.

“Very convenient for exploring” “Superb location” “Perfect location for my city break”

Service

73/100
776 reviews

Service is generally friendly, although bar service is poor. Service, housekeeping and reception are all fine. Poorly managed with subpar restaurant service. Room service is poor. Disorganized booking process.

“Fantastic staff” “Staff were brilliant, very welcoming” “Outstanding reception staff”

Cleanliness

66/100
279 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Hotel room was clean and spacious enough” “Floor was clean and modern” “Hotel foyer was clean and well presented”

Food

59/100
181 reviews

Adequate menu with an alright dining experience. Restaurant is too expensive and snacks aren't good. Desserts, fruits and sides are awful. Pork dishes are not good.

“Cheap ingredients” “Not enough biscuits” “Dry bread”

Value

56/100
333 reviews

Fairly good value for money. Overpriced restaurant, particularly breakfasts, and WiFi. Standard beverage prices.

“Paid for bed and breakfast” “Wifi charges ridiculous” “Price for the room was excellent”

Breakfast

55/100
240 reviews

Breakfast is decent but expensive.

“Watery scrambled egg” “Freshly cooked breakfast” “Breakfast food greasy”

Comfort

47/100
501 reviews

Shoddy, uncomfortable beds in noisy rooms with deficient A/C. Large rooms with typical bathrooms.

“Fan broke” “Terrible nights sleep” “Road noise terrible”

Bar

46/100
126 reviews

Poor bar with bad drinks. Standard beverage prices. Poor bar service. Tasteless wines.

“No draught beer” “Tea tepid” “Bar staff inexperienced”

Room

38/100
997 reviews

Rooms could use some maintenance and updating with bad furniture and subpar beds. Large, moderately clean rooms, and decent views. Mediocre sized, dirty bathrooms. Terrible kitchenettes, minibars, TV's, and A/C.

“Very old carpet” “Terrible nights sleep” “Broken bed”

Amenities

37/100
278 reviews

Old facilities and unpleasant entrance area. Bad architecture.

“Dated interior” “Outdated decor” “Shabby decoration”

Vibe

23/100
360 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unstylish Hotel. Unpleasant entrance area. Hotel is relatively luxurious. Good choice for a city trip. Good for business people.

“Outdated décor” “Very old carpet” “Shoddy lounge furniture”

WiFi

20/100
107 reviews

Poor, over-priced WiFi.

“Poor wifi reception” “Paying for WiFi” “Paid for wifi”

Ranked top 67% by couples, with a score of 74

Good to know

  • Wonderful sightseeing

    “Excellent canal” “Very convenient for exploring”

  • Bad accessibility by car

    “The noise from the road” “Noisy road”

  • Expensive breakfast

    “Expensive breakfasts” “Didn't include breakfast”

  • Expensive restaurant

    “Cheap sausages” “Food was too expensive”

Review highlights

Location

79/100
314 reviews

Great location. Not great access by car, with bad parking. Central location with great sightseeing, dining out and shopping. Expensive parking.

“Very convenient for exploring” “Superb location” “Perfect location for my city break”

Service

71/100
307 reviews

Service is generally friendly, although bar service is poor. Average reception and service professionalism is typical. Poorly managed with subpar restaurant service. Room service is poor.

“Fantastic staff” “Staff were brilliant, very welcoming” “Outstanding reception staff”

Cleanliness

61/100
94 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Hotel room was clean and spacious enough” “Floor was clean and modern” “Hotel foyer was clean and well presented”

Food

57/100
73 reviews

Food and menu is typical, but quite expensive.

“Cheap ingredients” “Not enough biscuits” “Dry bread”

Breakfast

53/100
89 reviews

Breakfast is decent but expensive.

“Watery scrambled egg” “Freshly cooked breakfast” “Breakfast food greasy”

Value

49/100
117 reviews

Poor value for money. Overpriced restaurant, particularly breakfasts, and WiFi. Standard beverage prices.

“Paid for bed and breakfast” “Overpriced car park” “Wifi charges ridiculous”

Comfort

44/100
205 reviews

Shoddy, uncomfortable beds in noisy rooms with deficient A/C. Spacious rooms.

“Fan broke” “Terrible nights sleep” “Road noise terrible”

Bar

43/100
53 reviews

Bar is not good. Standard beverage prices. Poor bar service.

“No draught beer” “Tea tepid” “Bar staff inexperienced”

Amenities

36/100
116 reviews

Old facilities and unpleasant entrance area. Bad architecture.

“Dated interior” “Outdated decor” “Shabby decoration”

Room

35/100
391 reviews

Old, run down rooms with bad beds and dirty bathrooms. Large, moderately clean rooms, and decent views. Substandard furniture, A/C, minibar and TV's.

“Very old carpet” “Terrible nights sleep” “Broken bed”

WiFi

25/100
35 reviews

Poor, over-priced WiFi.

“Poor wifi reception” “Paying for WiFi” “Paid for wifi”

Vibe

20/100
138 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unstylish Hotel. Unpleasant entrance area.

“Outdated décor” “Very old carpet” “Shoddy lounge furniture”

Ranked top 64% by solo travelers, with a score of 71

Good to know

  • Internet is expensive

    “Chargeable Internet” “Had to pay for wi-fi”

  • Bad furniture

    “Very old carpet” “Poor carpeting in the room”

  • Old facilities

    “Dated interior” “Corridors dated”

  • Unstylish Hotel

    “Shabby decoration” “Disappointing decor”

Review highlights

Location

83/100
103 reviews

Near city centre in a great location. Expensive, terrible parking.

“Very convenient for exploring” “Superb location” “Perfect location for my city break”

Service

70/100
107 reviews

Friendly, more-or-less professional service, and so-so reception.

“Fantastic staff” “Staff were brilliant, very welcoming” “Outstanding reception staff”

Food

61/100
32 reviews

Decent food and menu.

“Not enough biscuits” “Dry bread” “No vegetarian option”

Cleanliness

59/100
30 reviews

Room cleanliness is acceptable.

“Hotel room was clean and spacious enough” “Floor was clean and modern” “Hotel foyer was clean and well presented”

Breakfast

53/100
31 reviews

Breakfast is average.

“Watery scrambled egg” “Freshly cooked breakfast” “Breakfast food greasy”

Value

52/100
53 reviews

Fairly good value for money. Internet is expensive. Standard beverage prices.

“Car parking seems expensive” “Paid for bed and breakfast” “Wifi charges ridiculous”

Comfort

52/100
77 reviews

Large rooms with average comfort and standard beds. Terrible A/C and noisy rooms.

“Hotel room was clean and spacious enough” “Fan broke” “Road noise terrible”

Bar

45/100
16 reviews

Bar is not good. Standard beverage prices.

“No draught beer” “Tea tepid” “Bar staff inexperienced”

Amenities

32/100
52 reviews

Old facilities and unpleasant entrance area. Bad architecture.

“Dated interior” “Outdated decor” “Shabby decoration”

Room

30/100
151 reviews

Rooms in need of maintenance, with bad bathrooms and furniture. Large, reasonably clean rooms and comfortable beds. Rooms need updating with bad TV's and A/C.

“Very old carpet” “Terrible nights sleep” “Broken bed”

WiFi

18/100
28 reviews

Poor, over-priced WiFi.

“Poor wifi reception” “Paying for WiFi” “Paid for wifi”

Vibe

15/100
57 reviews

Poor vibe. Hotel is outdated. Unstylish Hotel. Unfriendly atmosphere. Unpleasant entrance area.

“Outdated décor” “Very old carpet” “Shoddy lounge furniture”

Ranked top 70% by families, with a score of 71

Good to know

  • Great shopping

    “Right next to the Craft Market” “Close to Bullring shopping centre”

  • TV is not good

    “Old fashioned TV” “TV didn't seem to work”

  • Bar is not good

    “No draught beer” “Tea tepid”

  • Poor beds

    “Terrible nights sleep” “Hair in the bed”

Review highlights

Location

84/100
49 reviews

Good location with shopping nearby but poor access to parking.

“Very convenient for exploring” “Superb location” “Perfect location for my city break”

Service

76/100
47 reviews

Friendly, acceptably professional service.

“Fantastic staff” “Staff were brilliant, very welcoming” “Outstanding reception staff”

Cleanliness

66/100
14 reviews

Room cleanliness is acceptable.

“Hotel room was clean and spacious enough” “Floor was clean and modern” “Hotel foyer was clean and well presented”

Food

59/100
7 reviews

Food is all right.

“The best vegan burger” “Cheap ingredients” “Not enough biscuits”

Value

54/100
13 reviews

Fairly good value for money.

“Car parking seems expensive” “Had to pay for wi-fi” “Paid for bed and breakfast”

Breakfast

51/100
13 reviews

Breakfast is average.

“Watery scrambled egg” “Freshly cooked breakfast” “Breakfast food greasy”

Bar

50/100
7 reviews

Bar is not good.

“No draught beer” “Tea tepid” “Bar staff inexperienced”

Comfort

46/100
23 reviews

Uncomfortable and noisy, but spacious, rooms, and poor beds.

“Fan broke” “Terrible nights sleep” “Road noise terrible”

Room

40/100
52 reviews

Rooms needing maintenance, with bad bathrooms and TV's. Big but outdated rooms, decently clean but with shoddy beds.

“Very old carpet” “Terrible nights sleep” “Broken bed”

Amenities

37/100
12 reviews

Poor hotel buildings.

“Dated interior” “Outdated decor” “Shabby decoration”

Vibe

24/100
23 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated.

“Outdated décor” “Very old carpet” “Shoddy lounge furniture”

WiFi

18/100
6 reviews

Bad internet service.

“Poor wifi reception” “Paying for WiFi” “Paid for wifi”

Ranked top 84% by business travelers, with a score of 59

Good to know

  • Fantastic service

    “Fantastic staff” “Staff were brilliant, very welcoming”

  • Friendly service

    “Staff were brilliant, very welcoming” “Hotel staff very friendly & helpful”

  • Great location

    “Very convenient for exploring” “Superb location”

Review highlights

Location

81/100
22 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Very convenient for exploring” “Superb location” “Perfect location for my city break”

Service

70/100
24 reviews

Friendly, more-or-less professional service, and so-so reception.

“Fantastic staff” “Staff were brilliant, very welcoming” “Outstanding reception staff”

Cleanliness

66/100
10 reviews

Room cleanliness is acceptable.

“Hotel room was clean and spacious enough” “Floor was clean and modern” “Hotel foyer was clean and well presented”

Food

58/100
6 reviews

Food is all right.

“The best vegan burger” “Not enough biscuits” “Dry bread”

Value

56/100
13 reviews

Fairly good value for money.

“Paid for bed and breakfast” “Overpriced car park” “Great rate”

Breakfast

51/100
14 reviews

Breakfast is average.

“Freshly cooked breakfast” “Dreadful scrambled egg” “Breakfast food greasy”

Comfort

51/100
18 reviews

Comfortable. Rooms are noisy with bad air-conditioning and unsatisfactory beds.

“Hotel room was clean and spacious enough” “Fan broke” “Road noise terrible”

Bar

45/100
4 reviews

Bar is not good.

“No draught beer” “Tea tepid” “Bar staff inexperienced”

Room

34/100
34 reviews

Run-down rooms, uncomfortable beds, and terrible A/C. Old but mostly clean rooms, but poor bathrooms.

“Very old carpet” “Terrible nights sleep” “Broken bed”

Amenities

33/100
9 reviews

Poor hotel buildings.

“Dated interior” “Outdated decor” “Shabby decoration”

WiFi

19/100
7 reviews

Bad internet service.

“Poor wifi reception” “Paying for WiFi” “Paid for wifi”

Vibe

18/100
16 reviews

Poor vibe. Hotel is outdated.

“Outdated décor” “Very old carpet” “Shoddy lounge furniture”

Review highlights

Room

33/100
3 reviews

Room is not nice.

“Very old carpet” “Terrible nights sleep” “Broken bed”

Good to know

  • Hotel is outdated

    “Very old carpet” “Rooms are very dated”

  • Old rooms

    “Very old carpet” “Old fashioned bathroom”

  • Poorly-maintained rooms

    “Fan broke” “Damaged wall socket”

  • Poor access to parking

    “Tiny car park” “Insufficient car parking”

Review highlights

Location

84/100
766 reviews

Great location, close to the train station. Not great access by car, with bad parking. Central location with great sightseeing, dining out and shopping. Expensive parking.

“Very convenient for exploring” “Superb location” “Perfect location for my city break”

Service

74/100
762 reviews

Service is generally friendly, although bar service is poor. Service, housekeeping and reception are all fine. Poorly managed with subpar restaurant service. Room service is poor. Disorganized booking process.

“Fantastic staff” “Staff were brilliant, very welcoming” “Outstanding reception staff”

Cleanliness

66/100
274 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Hotel room was clean and spacious enough” “Floor was clean and modern” “Hotel foyer was clean and well presented”

Food

57/100
179 reviews

Adequate menu with an alright dining experience. Restaurant is too expensive and snacks aren't good. Desserts, fruits and sides are awful. Pork dishes are not good.

“The best vegan burger” “Cheap ingredients” “Not enough biscuits”

Value

56/100
325 reviews

Fairly good value for money. Overpriced restaurant, particularly breakfasts, and WiFi. Standard beverage prices.

“Paid for bed and breakfast” “Recommend it for the price” “Paid for room”

Breakfast

56/100
230 reviews

Breakfast is decent but expensive.

“Watery scrambled egg” “Freshly cooked breakfast” “Breakfast food greasy”

Comfort

46/100
492 reviews

Uncomfortable, small rooms with noise issues. Spacious rooms with subpar beds and A/C.

“Fan broke” “Terrible nights sleep” “Road noise terrible”

Bar

46/100
126 reviews

Poor bar with bad drinks. Standard beverage prices. Poor bar service. Tasteless wines.

“No draught beer” “Tea tepid” “Bar staff inexperienced”

Room

38/100
978 reviews

Rooms could use some maintenance and updating with bad furniture and subpar beds. Large, moderately clean rooms, and decent views. Small rooms and dirty bathrooms. Terrible kitchenettes, minibars, TV's, and A/C.

“Very old carpet” “Terrible nights sleep” “Broken bed”

Amenities

36/100
276 reviews

Old facilities and unpleasant entrance area. Bad architecture.

“Dated interior” “Outdated decor” “Shabby decoration”

Vibe

23/100
351 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unstylish Hotel. Unpleasant entrance area. Hotel is relatively luxurious.

“Outdated décor” “Very old carpet” “Shoddy lounge furniture”

WiFi

20/100
100 reviews

Poor, over-priced WiFi.

“Poor wifi reception” “Paying for WiFi” “Paid for wifi”

Ranked top 65% by couples, with a score of 72

Good to know

  • Wonderful sightseeing

    “Excellent canal” “Very convenient for exploring”

  • Bad accessibility by car

    “The noise from the road” “Noisy road”

  • Expensive breakfast

    “Expensive breakfasts” “Didn't include breakfast”

  • Expensive restaurant

    “Cheap sausages” “Food was too expensive”

Review highlights

Location

79/100
306 reviews

Great location. Not great access by car, with bad parking. Central location with great sightseeing, dining out and shopping. Expensive parking.

“Very convenient for exploring” “Superb location” “Perfect location for my city break”

Service

71/100
306 reviews

Service is generally friendly, although bar service is poor. Average reception and service professionalism is typical. Poorly managed with subpar restaurant service. Room service is poor.

“Fantastic staff” “Staff were brilliant, very welcoming” “Outstanding reception staff”

Cleanliness

61/100
94 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Hotel room was clean and spacious enough” “Floor was clean and modern” “Hotel foyer was clean and well presented”

Food

57/100
73 reviews

Food and menu is typical, but quite expensive.

“Not enough biscuits” “No vegetarian option” “Burnt bacon”

Breakfast

52/100
88 reviews

Breakfast is decent but expensive.

“Freshly cooked breakfast” “Dreadful scrambled egg” “Excellent breakfast”

Value

49/100
116 reviews

Poor value for money. Overpriced restaurant, particularly breakfasts, and WiFi. Standard beverage prices.

“Paid for bed and breakfast” “Overpriced car park” “Wifi charges ridiculous”

Comfort

44/100
204 reviews

Shoddy, uncomfortable beds in noisy rooms with deficient A/C. Spacious rooms.

“Fan broke” “Terrible nights sleep” “Road noise terrible”

Bar

43/100
53 reviews

Bar is not good. Standard beverage prices. Poor bar service.

“No draught beer” “Tea tepid” “Bar staff inexperienced”

Room

36/100
388 reviews

Old, run down rooms with bad beds and dirty bathrooms. Large, moderately clean rooms, and decent views. Substandard furniture, A/C, minibar and TV's.

“Very old carpet” “Terrible nights sleep” “Broken bed”

Amenities

36/100
116 reviews

Old facilities and unpleasant entrance area. Bad architecture.

“Dated interior” “Outdated decor” “Shabby decoration”

WiFi

24/100
34 reviews

Poor, over-priced WiFi.

“Poor wifi reception” “Paying for WiFi” “Paid for wifi”

Vibe

21/100
137 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unstylish Hotel. Unpleasant entrance area.

“Outdated décor” “Very old carpet” “Shoddy lounge furniture”

Ranked top 67% by solo travelers, with a score of 70

Good to know

  • Internet is expensive

    “Chargeable Internet” “Had to pay for wi-fi”

  • Bad furniture

    “Very old carpet” “Poor carpeting in the room”

  • Old facilities

    “Dated interior” “Corridors dated”

  • Unstylish Hotel

    “Shabby decoration” “Disappointing decor”

Review highlights

Location

82/100
102 reviews

Near city centre in a great location. Expensive, terrible parking.

“Very convenient for exploring” “Superb location” “Perfect location for my city break”

Service

71/100
102 reviews

Friendly, more-or-less professional service, and so-so reception.

“Fantastic staff” “Staff were brilliant, very welcoming” “Outstanding reception staff”

Food

61/100
32 reviews

Decent food and menu.

“The best vegan burger” “Cheap ingredients” “Not enough biscuits”

Cleanliness

59/100
30 reviews

Room cleanliness is acceptable.

“Hotel room was clean and spacious enough” “Floor was clean and modern” “Hotel foyer was clean and well presented”

Breakfast

53/100
31 reviews

Breakfast is average.

“Watery scrambled egg” “Freshly cooked breakfast” “Breakfast food greasy”

Value

52/100
51 reviews

Fairly good value for money. Internet is expensive. Standard beverage prices.

“Paid for wi fi” “Paid for bed and breakfast” “Great deal on the rate”

Comfort

52/100
75 reviews

Large rooms with average comfort and standard beds. Terrible A/C and noisy rooms.

“Hotel room was clean and spacious enough” “Spacious interconnecting rooms” “Fan broke”

Bar

45/100
16 reviews

Bar is not good. Standard beverage prices.

“No draught beer” “Tea tepid” “Bar staff inexperienced”

Amenities

32/100
52 reviews

Old facilities and unpleasant entrance area. Bad architecture.

“Dated interior” “Outdated decor” “Shabby decoration”

Room

31/100
146 reviews

Rooms in need of maintenance, with bad bathrooms and furniture. Large, reasonably clean rooms and comfortable beds. Rooms need updating with bad TV's and A/C.

“Very old carpet” “Terrible nights sleep” “Broken bed”

WiFi

18/100
25 reviews

Poor, over-priced WiFi.

“Poor wifi reception” “Paying for WiFi” “Paid for wifi”

Vibe

15/100
54 reviews

Poor vibe. Hotel is outdated. Unstylish Hotel. Unfriendly atmosphere. Unpleasant entrance area.

“Outdated décor” “Very old carpet” “Shoddy lounge furniture”

Ranked top 71% by families, with a score of 70

Good to know

  • Great shopping

    “Right next to the Craft Market” “Close to Bullring shopping centre”

  • TV is not good

    “Old fashioned TV” “TV didn't seem to work”

  • Bar is not good

    “No draught beer” “Tea tepid”

  • Great location

    “Very convenient for exploring” “Superb location”

Review highlights

Location

84/100
49 reviews

Good location with shopping nearby but poor access to parking.

“Very convenient for exploring” “Superb location” “Perfect location for my city break”

Service

76/100
47 reviews

Friendly, acceptably professional service.

“Fantastic staff” “Staff were brilliant, very welcoming” “Outstanding reception staff”

Cleanliness

66/100
14 reviews

Room cleanliness is acceptable.

“Hotel room was clean and spacious enough” “Floor was clean and modern” “Hotel foyer was clean and well presented”

Food

59/100
7 reviews

Food is all right.

“Not enough biscuits” “No vegetarian option” “Burnt bacon”

Value

54/100
13 reviews

Fairly good value for money.

“Car parking seems expensive” “Paid for bed and breakfast” “Price for the room was excellent”

Breakfast

52/100
12 reviews

Breakfast is average.

“Watery scrambled egg” “Freshly cooked breakfast” “Breakfast food greasy”

Bar

50/100
7 reviews

Bar is not good.

“No draught beer” “Tea tepid” “Bar staff inexperienced”

Comfort

45/100
22 reviews

Uncomfortable and noisy, but spacious, rooms, and poor beds.

“Fan broke” “Terrible nights sleep” “Road noise terrible”

Room

39/100
51 reviews

Old, badly-kept rooms with poor beds and TV's. Rooms spacious and relatively tidy.

“Very old carpet” “Terrible nights sleep” “Broken bed”

Amenities

37/100
12 reviews

Poor hotel buildings.

“Dated interior” “Outdated decor” “Shabby decoration”

Vibe

24/100
23 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated.

“Outdated décor” “Very old carpet” “Shoddy lounge furniture”

WiFi

18/100
6 reviews

Bad internet service.

“Poor wifi reception” “Paying for WiFi” “Paid for wifi”

Ranked top 85% by business travelers, with a score of 59

Good to know

  • Bad air conditioning

    “Noisy floor fan” “No air-conditioning”

  • Poorly-maintained rooms

    “Fan broke” “Damaged wall socket”

  • Room is not nice

    “Very old carpet” “Terrible nights sleep”

  • Old rooms

    “Very old carpet” “Old fashioned bathroom”

Review highlights

Location

80/100
19 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Very convenient for exploring” “Superb location” “Perfect location for my city break”

Service

70/100
24 reviews

Friendly, more-or-less professional service, and so-so reception.

“Fantastic staff” “Staff were brilliant, very welcoming” “Outstanding reception staff”

Cleanliness

66/100
10 reviews

Room cleanliness is acceptable.

“Hotel room was clean and spacious enough” “Floor was clean and modern” “Hotel foyer was clean and well presented”

Food

58/100
6 reviews

Food is all right.

“Not enough biscuits” “No vegetarian option” “Burnt bacon”

Value

56/100
11 reviews

Fairly good value for money.

“Paid for bed and breakfast” “Superb value for money” “Price for the room was excellent”

Breakfast

53/100
11 reviews

Breakfast is average.

“Watery scrambled egg” “Freshly cooked breakfast” “Breakfast food greasy”

Comfort

48/100
17 reviews

Shoddy, uncomfortable beds in noisy rooms with deficient A/C.

“Fan broke” “Terrible nights sleep” “Road noise terrible”

Bar

45/100
4 reviews

Bar is not good.

“No draught beer” “Tea tepid” “Bar staff inexperienced”

Amenities

33/100
9 reviews

Poor hotel buildings.

“Dated interior” “Outdated decor” “Shabby decoration”

Room

32/100
33 reviews

Run-down rooms, uncomfortable beds, and terrible A/C. Old but mostly clean rooms, but poor bathrooms.

“Very old carpet” “Terrible nights sleep” “Broken bed”

WiFi

20/100
5 reviews

Bad internet service.

“Poor wifi reception” “Paying for WiFi” “Paid for wifi”

Vibe

19/100
13 reviews

Poor vibe. Hotel is outdated.

“Outdated décor” “Very old carpet” “Shoddy lounge furniture”

Review Semantics by TrustYou

Customer Reviews of Copthorne Hotel Birmingham

3.0 out of 5.Based on 1202 guest reviews, Average

Property Description

The Copthorne Hotel Birmingham overlooks Centenary Square and provides convenient access to Birmingham city centre and the National Exhibition Centre. Guests will appreciate the warm welcome and relaxed atmosphere, as well as the comfortable guest rooms and excellent facilities.This is an ideal hotel for both business and leisure travellers and guests can enjoy an authentic Singaporean meal at Bugis Street Brasserie or a drink and a light snack at Goldies Bar.The hotel is adjacent to the International Convention Centre and offers easy access to the National Indoor Arena, the National Exhibition Centre, Birmingham New Street railway station and Birmingham International Airport. Car parking is available at the front of the hotel and this includes some disabled spaces.For meetings, conferences, product launches, training courses and private occasions, the Copthorne Hotel Birmingham can provide a perfect venue.The hotel also holds a wedding license and can accommodate weddings of any size within the spacious function rooms.

Details / Other Expenses

Check In:14:00
Check Out:12:00
Floors:5
Rooms:211
Corridors:All Rooms Have Exterior Hallways
Non Smoking Rooms:211
Handicap Rooms:
Suites:3
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:13
Banquet Space:Holds 160 people
Dist. to Food/Bars:On-site
Dist. to Nearest Gym:On-site
Policies / Expenses
Nightly Parking:£12
Total Taxes:20.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Alarm clock
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Restaurant
  • 24 hours room service
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television

Airport & Shuttle Information

The Copthorne Hotel Birmingham is located in the city centre of Birmingham, adjacent to the International Convention Centre and overlooking Centenary Square. The hotel has convenient access to the city centre shops, National Indoor Arena and National Exhibition Centre. Transport links nearby the hotel include Birmingham New Street railway station, which is five minutes away by car, and Birmingham International Airport, which is 20 minutes away

Airport Shuttle? Sorry, no airport shuttle available.
Previously known as:
Copthorne, Copthorne Birmingham

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