Verified Reviews of Reserve Casino Hotel Below are the verified reviews from guests that we have booked recently:
"Worst hotel ever!"
Overall Score1.0/ 5
Front desk employees were extremely rude including the manager of the casino! No customer service skills! We booked two rooms for four adults and two children. Nowhere in the booking did it say children are not allowed in the hotel! We arrived at almost midnight with a two year old and an eight year old and we were kicked out with no option for a refund! We just needed to spend the night so we could go next day to the Colorado adventure park! Both of my children were ill and management didn't care to kick us out with children even with paid reservations!
31-Mar-2014 Verified Review, stayed from Mon Mar 24 to Tue Mar 25 2014 at a $70.54 average nightly rate.
Customer Reviews of Reserve Casino Hotel
We are located about 35 minutes from Denver by simply taking I-70 West to exit 243. We recently finished up a full property remodel including hotel rooms. We have 119 hotel rooms and the Lava Room for meeting/banquet space. The Lava Room can cater to about 300 guests, with a variety of different arrangements availble for meetings, receptions, etc... The Lava Room must be pre-booked and is limited to when we have VIP events/concerts.
Details / Other Expenses
|Check In:||4:00 PM|
|Year of Last Renovation:||2012|
|Corridors:||All Rooms Have Interior Hallways|
|Non Smoking Rooms:||83|
|Room Windows:||Windows Do Open|
|Meeting Rooms:||1 |
|Banquet Space:||Holds 304 people|
|Dist. to Food/Bars:|| On-site |
|Dist. to 24hr Restaurant:|| 1.0 Mi |
|Dist. to Nearest Gym:|| 35.0 Mi |
|Lounge/Bar Hours:||7am-2am| Policies / Expenses
Must Cancel by 4pm Date of Arrival
|Typical Group Deposit:||50%|
|Total Taxes:|| 5.90%|
|Total Misc Fees:||$0.00 USD |
(mandatory resort fees/taxes)
|Food and Beverage Tax:|| 6.90 Per Item|
|Parking Fee:|| 0.00 Per Night|
Amenities / Features Pet Friendly? Sorry, pets are not allowed.
Airport & Shuttle Information
DIA about 1 hour and 30 minutes away
Local Shuttle Info: locacl Shuttle between Central City and Black Hawk
Airport Shuttle? Sorry
airport shuttle available.