Based on 3919 guest reviews
Check In: | 4:00pm |
Check Out: | 12:00pm |
Year of Last Renovation: | 2016 |
Floors: | 6 |
Rooms: | 539 |
Corridors: | All Rooms Have Interior Hallways |
Non Smoking Rooms: | 539 |
Handicap Rooms: | |
Suites: | 20 |
Room Windows: | Windows Don't Open |
Cleaning Frequency: | Daily |
Meeting Rooms: | 1 |
Meeting Space: | 96178 sq. feet |
Banquet Space: | Holds 1500 people |
Dist. to Food/Bars: | On-site |
Dist. to 24hr Restaurant: | 0.5 Mi |
Dist. to Nearest Gym: | On-site |
Lounge/Bar Hours: | 12pm - 3am |
Cancellation: Date Cancellation NoticeReceived Prior to First Program Dates Amount of Liquidated Damage DueFrom date of signature to 181 days prior 25% of expected total revenueFrom 180 days to 91 days prior | |
Nightly Parking: | $16 |
Typical Group Deposit: | 25% |
Total Taxes: | 16.93% |
Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
State Tax: | 9.68% |
City Tax: | 1.50% |
Food and Beverage Tax: | 11.18% |
Parking Fee: | 25.00 Per Night |
Rooms Wired Internet Fee: | 12.95 Per Day |
Lambert Intl. Airport17 miles, 15 minutesMetrolink - $5.50 round-tripGoBest Transportation - $37 round-tripTaxi-$40 one-way
Airport Shuttle? Sorry, no airport shuttle available.Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Check in time is 4:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
There are 539 rooms in the property.
Yes, they have 1 meeting room that can support various table layouts.
Yes, there is a gym/fitness area available on-site at the property.
Yes. Room service could have been improved. About half of guests complained about the room service.
Yes. Valet service was top notch. Great valet service. Most guests were impressed by the valet service.
Yes. Not many options for shopping. Shopping was too far away, according to 58%.
Wonderful breakfast in the dining room.
Yes. WiFi system needs upgrading. Wifi quality could be improved. Most guests said the wifi quality was bad.
Yes. Kitchenette needs more attention. Most guests were unsatisfied with the kitchenette.
Yes. Bar service is acceptable. Bar service was average, according to 62%.
Yes, there is a pool on-site at the property..