Verified Reviews of Extended Stay America Below are the verified reviews from guests that we have booked recently:
"Horrible Experience "
Overall Score1.0/ 5
When we first got there, the room had ants and dirty hand prints on the white towels. Asked for a good cleaning or a different room and they gave us another room, but there was hair in the sink and tub. Gave us a third room and there was mildew in the rubber of the fridge, stains on the counter, sink and tub stopper was broken, and hair in the tub. We were too tired to fight it anymore, needed a nap. This is an Extended Stay, the only one I have ever stayed in where there is no cookware or anything in the room. I had to call and go down to the front desk and the lady got me a tote with kitchen items in it: toaster, coffee pot, two plates, two bowls, two spoons, etc. Unloaded it and was getting ready to cook: spoons were dirty, spatula had food stuck between the lines, can opener was RUSTED, plates had a thick layer of grim. The bed was also horrible (I have a baby at home, mommy's first "get away") and could not sleep. They gave me a new bed while I was out. I was given two comforters to put under the sheet for padding. It did help. Morning "breakfast" was coffee, pre-packaged muffin, apples and oranges. Got my coffee, bent down to grab an orange and a muffin and out runs a cockroach! I asked the guy sitting in the lobby if he saw it too. After confirmation, I put my food and coffee back and went upstairs. Will not return.
15-Oct-2014 Verified Review
Customer Reviews of Extended Stay America
Extended Stay America, a member of the Extended Stay Hotels brand, is ideally suited for travelers in a group. No matter how long you will be staying with us, you are sure to enjoy our hotel suites, which feature plenty of room to relax, a fully-equipped kitchen with a full-size refrigerator, WiFi internet access, and ample workspace. Groups traveling for extended stays will appreciate personalized voicemail and an on-site laundry facility. Extended Stay America Orange County - Anaheim Convention Center is the ideal choice for groups traveling for business or pleasure. Many of our guests enjoy a visit to: Disneyland, Disney Ice Center, Anaheim Convention Center, Angel Stadium, Honda Center, or any of the other attractions in the Orange County (CA) area.
Details / Other Expenses
|Check In:||3:00 PM|
|Check Out:||11:00 AM|
|Year of Last Renovation:||2001|
|Non Smoking Rooms:||95|
|Meeting Rooms:||0 | Policies / Expenses
|Total Misc Fees:||$0.00 USD |
(mandatory resort fees/taxes)
Amenities / Features Pet Friendly? Yes! Pets are allowed.
Airport & Shuttle Information
Nearest airport: John Wayne Airport (SNA) approximately 8 miles.
Airport Shuttle? Sorry
airport shuttle available.
About Extended StayAmerica
- 8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
- Free Wi-Fi service in rooms and lobby area
- Eco-friendly hotel brand reducing water and lighting waste
- Children 17 and under stay free per adult family room
The Extended StayAmerica highlights above are subject to change without notice.
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