This tool is powered by OpenAI's ChatGPT service. We strive to provide 100% accurate and reliable data to our customers, but third-party content generated by AI, including OpenAI's ChatGPT, can sometimes make errors for various reasons, such as incomplete or inaccurate responses. We advise all customers to exercise caution and to use your best judgment regarding the fidelity of ChatGPT's responses.
Based on 1353 guest reviews
| Check In: | 3:00pm |
| Check Out: | 11:00am |
| Year of Last Renovation: | 2009 |
| Floors: | 12 |
| Rooms: | 503 |
| Corridors: | Both Interior and Exterior Hallways |
| Non Smoking Rooms: | 503 |
| Handicap Rooms: | |
| Suites: | 22 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 9 |
| Meeting Space: | 35000 sq. feet |
| Banquet Space: | Holds 1500 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 1.0 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 12pm-1am |
| FEMA Approved: | Yes |
| Pool Info: Four story high 57,000 square foot sundeck with infinity pool overlooking the San Juan Bay. Pool hours: 7:00am - 10:00pm | |
| Cancellation: Before 6pm the day prior to arrival. Cancellation Policy may vary depending on the type of rate used to reserve. | |
| Nightly Parking: | $16 |
| Total Taxes: | 11.00% |
| Total Misc Fees: | $14.00 USD (mandatory resort fees/taxes) |
| Occupancy Tax: | 11.00% |
| Food and Beverage Tax: | 11.50% |
| Audio Visual Tax: | 11.50% |
| Resort/Hotel Fee: | 16.00% (Per Night) |
| Parking Fee: | 18.00 Per Night |
| Cleaning Fee: | 2.00 Per Person (per night) |
| Porterage Fee: | 6.00 Per Stay (One Time) |
| Shipping Handling Fee: | 5.00 Per Item |
| Additional Person Fee: | 35.00 Per Person |
| Meeting Wireless Internet Fee: | 195.00 Per Day (Per Connection) |
| Food and Beverage Service Charge: | 22.00% |
| Avg. Continental Breakfast Cost: | 15.00 Per Person |
Luis Munoz Marin International Airport (5.4) miles. No shuttle service available in the metropolitan area for any hotel. Taxi service fluctuates between $17-$20 depending on the amount of passangers and luggage.
Airport Shuttle? Sorry, no airport shuttle available.Full American breakfast is available at the affordable price of $18 per person served at The Café from 6:00am - 11:00am.
Yes! Pets are allowed.
Pet Friendly Hotel. Pet cean weight up to 80lbs. $25 daily charg applied for deep cleaning purposes.
Daily self-parking for guest is $18 per day. Multilevel parking garage located adjacent to the hotel.
Complimentary high speed internet included in guestrooms and all public areas of the hotel.
In an effort to protect and safeguard the wellness of our visitors, all practices are in compliance with federal and local authorities’ regulations. A wellness checkpoint will be conducted upon guest arrival with a non-contact infrared thermometer.Luggage disinfection area will be available upon arrival.Social distancing set-ups in all public areas including elevators.Physical barriers in our service countersHand sanitizer/wipes stations for guest use are available in all high traffic public areas.Mandatory use of facemasks for all guests and associates while in hotel public areas.Enhanced cleaning protocols are in place including frequently disinfecting high-touch items and sanitizing restrooms frequently and after high-use with focus on using the right chemicals and proceduresHotel staff properly trained on all Safety and Security rules.We are performing enhanced cleaning between guest stays using the right chemicals in every single part of the room. Non-essential and shared item have been
The Sheraton Hotels and Resorts highlights above are subject to change without notice.
Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
There are 503 rooms in the property.
Yes, they have 9 meeting rooms that can support various table layouts.
Full American breakfast is available at the affordable price of $18 per person served at The Café from 6:00am - 11:00am.
Daily self-parking for guest is $18 per day. Multilevel parking garage located adjacent to the hotel.
Complimentary high speed internet included in guestrooms and all public areas of the hotel.
Yes, there is a gym/fitness area available on-site at the property.
Yes, there is a pool on-site at the property. Four story high 57,000 square foot sundeck with infinity pool overlooking the San Juan Bay. Pool hours: 7:00am - 10:00pm.
