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IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.5/5
Based on 673 guest reviews
- Has an indoor pool!
- Free complimentary breakfast
- The Avg. Group Discount is 17.3%!
- Gym is available on property
- 243 rooms in property
- Check-out: 12:00 PM
- Hotel has an eco-friendly policy
- Group score of 10.0/10
- 4 conference rooms in property
Standard prices by room type for the next 60 days
Local Attractions
Galleria Shopping Mall, Beaches of Galveston, NASA, Space Center, Reliant Stadium, George R Brown Convention Center, Minute Maid Ballpark, Sugar Land
Map / Landmarks Near Crowne Plaza Suites Houston
Verified Reviews of Crowne Plaza Suites Houston
Below are the verified reviews from guests that we have booked recently:"Bad Experience"
Overall Score3.0/ 5
Upon checking in, I was informed that all the elevators were out of service so we have to bring our stuff upstairs by myself. After driving close to four hrs from San Antonio and at 68yrs old it is not fun. They want to give me a room on the 4th. Floor. Have to say that the agent had a second thought and switch me to a a handicap room witn a queen bed not comfortable for my over 200 pounds and my 12yr old soon that was attending a Taekwondo competition. We both had a bad sleep. By the way, your handicap room has a none working phone, go figure. But what it make it worst is that I hear from one of your staff member that one of the elevator hasn't work "for ever". and the other one works when it wants to. When we came back from the tournament Saturday evening, I observed a big black trash bag in the corner of the hallway of the second floor, it was still there the following day at 10am when I have to bring it to the front office agent. The drain located just as you walk in to the pool are was clogged so you have to walk over dirty water. Oh, almost forgot, from the 1st floor, look down the elevator shaft. Nasty, as it can be. But the worst, was the elevators down and the fact that it is nothing new for the managers and the owners and I paid in full for a hotel room with at least a King bed or two double. And Workin elevators.
Humberto S. (Individual traveler, booked 1 room), from 
12-Mar-2020 Verified Review, stayed from Fri Mar 06 to Sun Mar 08 2020 at a $74.09 average nightly rate. 
"One elevator only."
Overall Score4.0/ 5
Only one busy elevator, so we had to carry our luggage downstairs!
Abdullah M. (Individual traveler, booked 1 room), from
23-Feb-2020 Verified Review, stayed from Fri Feb 21 to Sun Feb 23 2020 at a $87.00 average nightly rate. "10"
Overall Score5.0/ 5
Good place n relax.
Waleed A. (Individual traveler, booked 1 room), from
23-Feb-2020 Verified Review, stayed from Sat Feb 22 to Sun Feb 23 2020 at a $76.94 average nightly rate. "Good Value"
Overall Score4.0/ 5
Good value. Spacious suite. Staff very friendly. Waitress at breakfast OUSTANDING!
Robert G. (Individual traveler, booked 1 room), from
21-Oct-2019 Verified Review, stayed from Fri Oct 18 to Sun Oct 20 2019 at a $109.00 average nightly rate. "Great place to stay, spacious clean rooms! Friendly staff."
Overall Score5.0/ 5
First time visiting Houston and staying in a crown plaza hotel. I was very impressed, big, clean and spacious rooms. Bed firm, linens in excellent condition. Staff provided exceptional customer service I will definitely stay here again.
Jacqueline K. (Individual traveler, booked 1 room), from
08-Aug-2019 Verified Review, stayed from Fri Jul 26 to Sun Jul 28 2019 at a $80.00 average nightly rate. "Did'nt recieve deposite."
Overall Score3.0/ 5
I did not receive my $50 deposit back yet.
Gregory F. (Individual traveler, booked 1 room), from
18-Jul-2019 Verified Review, stayed from Sat Jul 13 to Sun Jul 14 2019 at a $107.20 average nightly rate. "Almost An Awesome Stay."
Overall Score4.0/ 5
The banquet organize lady was feisty and inconsiderate.
Thomas A. (Individual traveler, booked 1 room), from
25-Jun-2019 Verified Review, stayed from Fri Jun 21 to Sun Jun 23 2019 at a $71.20 average nightly rate. "Wonderful"
Overall Score5.0/ 5
Wonderful hospitality made me feel welcome.
Eileen M. (Individual traveler, booked 1 room), from
29-Oct-2018 Verified Review, stayed from Sat Oct 27 to Mon Oct 29 2018 at a $91.67 average nightly rate. "Great Hotel in Sugarland."
Overall Score4.0/ 5
All staff was very friendly, and the room was comfortable. Their Restaurant was excellent as well. Wonderful value for a family.
Claudette G. (Individual traveler, booked 1 room), from
30-Jun-2014 Verified Review, stayed from Fri Jun 27 to Tue Jul 01 2014 at a $109.20 average nightly rate. Property Description
Extend Your Stay in HoustonWhether you're staying for a night, a week, a month, or longer, the Crowne Plaza Suites Houston Southwest provides all the comforts and conveniences that travelers expect...and service that is beyond expectation!Beautiful All Suites Atrium sytle hotel with large, comfortable suites is just the beginning. We can list the amenities here, but you have to actually stay with us to understand how our friendly smiles, welcoming warm cookies, ultra-cozy beds, and elegant style all add up to equal Houston's best value for a full-service hotel. We also have a beautiful Ballroom on the hotels main level that seats up to 150 people. We can service any type of event.Business Services24 Hour Business CenterCopyingE-mail & InternetExecutive FloorExecutive SuitesFacsimilePC available (Mac and PC)PrinterPrivate LimousineHigh-speed Internet Access Wireless Data ConnectionHealth and Fitness Center (On-Site)The Poolside Fitness Center is equipped with 2 Treadmills, Bikes, elliptical machines, universal weight machines, chin up and push up station and free weight dumbbells. Must be 18 to enter.
Green Sustainability
IHG Green Engage- Recycling Program and Towel Re use program for all guests.
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 12:00 PM |
| Year of Last Renovation: | 2012 |
| Floors: | 9 |
| Rooms: | 243 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 243 |
| Handicap Rooms: | 15 |
| Suites: | 243 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 4 View Spaces |
| Meeting Space: | 3100 sq. feet |
| Banquet Space: | Holds 250 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | 5.0 Mi |
| Lounge/Bar Hours: | 5pm-12am |
| FEMA Approved: | Yes |
| Pool Info: Indoor Heated Pool and JacuzziOpen between the hours of 6am-11pmPool size is about 48 X 24 | |
Policies / Expenses
| Cancellation: Group: 2 weeks prior.Individual: 6pm day of arrival. | |
| Nightly Parking: | 0.00 |
| Typical Group Deposit: | $0.00 |
| Total Taxes: | 17.00% |
| Total Misc Fees: | $2.83 USD (mandatory resort fees/taxes) |
| Occupancy Tax: | 17.00% |
| Food and Beverage Tax: | 8.25% |
| Audio Visual Tax: | 8.25% |
| Other Tax: | 6.00% (Meeting Room Rental Fee) |
| Resort/Hotel Fee: | 2.83 Per Night (District Fee) |
| Parking Fee: | 0.00 Per Night |
| Food and Beverage Service Charge: | 20.00% |
| Audio Visual Service Charge: | 0.00% |
| Banquet Bartender Fees: | 65.00 Per Night |
| Avg. Continental Breakfast Cost: | 7.95 Per Person |
| Avg. Plated Breakfast Cost: | 10.95 Per Person |
| Avg. Buffet Breakfast Cost: | 11.95 Per Person |
| Avg. Plated Lunch Cost: | 18.95 Per Person |
| Avg. Buffet Lunch Cost: | 16.95 Per Person |
| Avg. Boxed Lunch Cost: | 12.00 Per Person |
| Avg. Plated Dinner Cost: | 19.95 Per Person |
| Avg. Buffet Dinner Cost: | 24.95 Per Person |
| Morning Break Cost: | 2.95 Per Person |
| Afternoon Break Cost: | 3.95 Per Person |
| Banquet Gallon of Coffee: | 26.00 Per Person |
| Banquet Soda: | 2.75 Per Person |
| Banquet Bottled Water: | 1.75 Per Person |
| Banquet Hosted Bar: | 10.00 Per Person/Per Hour (House, Beer, Wine) |
| Banquet Reception w Hors d'oeuvres: | 18.00 Per Person/Per Hour |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Bus parking
- Central location
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Fax available
- Fitness and health center
- Games room
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Refrigerator
- Restaurant
- Safe in rooms
- Shower
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV - Free Cable
- TV Channel: HBO
- Voicemail
Airport & Shuttle Information
Nearest airport is Houston Hobby Airport which is approximately 25 miles away with estimated taxi expense of $30.00 - $40.00. Bush Airport 38 miles away $75 Taxi.
Local Shuttle Info: We gladly offer Complimentary Shuttle Service within a 10 mile radius of our hotel
Breakfast Information
Fantastic Full Hot Breakfast Buffet served Daily with Cooked to order Omelets.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Complimentary Parking and Bus Parking
Internet / WiFI
Complimentary Wi-fi access to all hotel areas and guest rooms.
About Crowne Plaza Hotels
- Early check-in available and ideal for business travelers on the go
- Luxurious, soft bedding and aromatherapy kit provided
- Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
- Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
- Wireless internet available in guest rooms, suites, business center, and public areas
The Crowne Plaza Hotels highlights above are subject to change without notice.
Previously known as:
Crowne Plaza Suites Houston / Sugar Land, Crowne Plaza Suites Houston / Sugarland, Crowne Plaza Suites Houston Near Sugar Land, Windsor Suites Hotel
Seasonality of Hotel Rates at Crowne Plaza Suites Houston
The chart above shows seasonality of prices for both our group prices and the best individual traveler rates our rate checker could find at the time the group bid was submitted. The best group/meeting discount shown is 30.4% in February 2020 and the highest average individual rate is $139 in the month of April 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Crowne Plaza Suites Houston in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Crowne Plaza Suites Houston
Below are the meeting, banquet, conference and event spaces at Crowne Plaza Suites Houston.
Feel free to use the Crowne Plaza Suites Houston meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Houston event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Plaza Ballroom | 27 x 85 x 9 | 2295 | 150/-- | -- | 100 | 55 | 50 | 55 | 20/15 | 255 | 230 | 6 |
Close This Plaza BallroomNewly renovated Plaza Ballroom 2,295 sq ft divisible in to 3 sections, Plaza 1 & Plaza 3 = 27'x25' each, Plaza= 27'x35', 9'ft celing. Room Type: Ballroom Total Size: 2295 Sq. Mi Dimensions: 27 x 85 x 9 Ft. Floor Level: Ground Level Power Outlets: 10 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Meeting Space Rental is based on Size of the Group & Function Space plus the Nature of the Function and the Meeting Space is NegotiableMeeting Space Fees will be reduced on sliding scale with the purchase of Food & Beverage     | ||||||||||||
| Boardroom | 14 x 20 x 7 | 280 | --/-- | -- | -- | -- | -- | 10 | --/-- | -- | -- | -- |
Close This BoardroomBeautiful Private Boardroom with Large Oval Boardroom Table and Executive Swivel Chairs. Free Internet and private bathroom facility. Room Type: Boardroom Total Size: 280 Sq. Mi Dimensions: 14 x 20 x 7 Ft. Floor Level: 5 Power Outlets: 2 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Meeting Space Rental is based on Size of the Group & Function Space plus the Nature of the Function and the Meeting Space is NegotiableMeeting Space Fees will be reduced on sliding scale with the purchase of Food & Beverage  | ||||||||||||
| Plaza 1 | 27 x 25 x 9 | 675 | 56/-- | 35 | 28 | 16 | 19 | 16 | --/-- | 75 | 68 | -- |
Close This Plaza 1Beautiful Newly Revovated private room with flexback chairs. Room Type: Ballroom Section Total Size: 675 Sq. Mi Dimensions: 27 x 25 x 9 Ft. Floor Level: Ground Level Power Outlets: 3 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
Meeting Space Rental is based on Size of the Group & Function Space plus the Nature of the Function and the Meeting Space is NegotiableMeeting Space Fees will be reduced on sliding scale with the purchase of Food & Beverage  | ||||||||||||
| Plaza 2 | 27 x 35 x 9 | 945 | 79/-- | 55 | 39 | 23 | 27 | 23 | 6/5 | 105 | 95 | 95 |
Close This Plaza 2Beautiful Newly Renovated ground floor level with flexback chairs. Room Type: Ballroom Section Total Size: 945 Sq. Mi Dimensions: 27 x 35 x 9 Ft. Floor Level: Ground Level Power Outlets: 3 Columns: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Meeting Space Rental is based on Size of the Group & Function Space plus the Nature of the Function and the Meeting Space is NegotiableMeeting Space Fees will be reduced on sliding scale with the purchase of Food & Beverage  | ||||||||||||
Planning an Event? Houston Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Crowne Plaza Suites Houston
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Crowne Plaza Suites Houston have?
There are 243 rooms in the property.
Is there any meeting space at Crowne Plaza Suites Houston?
Yes, they have 4 meeting rooms that can support various table layouts.
What kind of breakfast is at Crowne Plaza Suites Houston?
Fantastic Full Hot Breakfast Buffet served Daily with Cooked to order Omelets.
What parking is available at Crowne Plaza Suites Houston?
Complimentary Parking and Bus Parking Not enough parking facilities, according to 53%.
How much does internet cost?
Complimentary Wi-fi access to all hotel areas and guest rooms.
Is there a gym at Crowne Plaza Suites Houston?
Yes, there is a gym/fitness area available on-site at the property.
Is there room service at Crowne Plaza Suites Houston?
Yes. Room service and it was both timely and beautifully arranged. Room service is perfect. Most guests were happy with the room service.
Is there shopping nearby?
Yes. Easily accessible by car and close to shopping areas. Great shopping. The majority of guests liked the proximity to shopping.
Is there shuttle service?
Yes. Nearest airport is Houston Hobby Airport which is approximately 25 miles away with estimated taxi expense of $30.00 - $40.00. Bush Airport 38 miles away $75 Taxi. Good shuttle service. Every guests reviewed were happy with the shuttle service.
Is there a WiFi internet?
Yes. Average wifi quality. About half of guests thought the wifi quality was ok.
Are there rooms with kitchenettes?
Yes. Kitchenette needs more attention. Almost all guests were unsatisfied with the kitchenette.
Is there a bar?
Yes. Bar service is acceptable. Bar service was average, according to 53%.
Is there a pool at Crowne Plaza Suites Houston?
Yes, there is a pool on-site at the property. Indoor Heated Pool and JacuzziOpen between the hours of 6am-11pmPool size is about 48 X 24.
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