HOLIDAY INN HEATHROW ARIEL

118 Bath Rd., Hayes UB35AJ United Kingdom (GBR)
3.0 Star Airport Hotel
51.4807-0.43374
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Average
3.5/ 5

Based on 1014 guest reviews

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  • Shuttle from airport available
  • The Avg. Group Saves 11.0%!
  • Hotel has 184 rooms
  • 4 floors in property
  • Check in time: 1400
  • Check out time: 1200
  • Group friendly rating of 7.5/10
  • Hotel has 8 meeting rooms

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Room Types

Check Rates1 Double Bed
Non-Smoking
Check Rates1 Double Bed Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check Rates1 Double Bed Executive
Non-Smoking
Check Rates1 Double Bed Executive Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check Rates1 Double Bed Executive Non-SmokingSavings
Non-Smoking
Check Rates1 Double Bed Executive Non-SmokingSavings with Breakfast
Non-Smoking
Check Rates1 Double Bed Non-SmokingSavings with Breakfast
Non-Smoking
Check Rates1 Single Bed
Non-Smoking
Check Rates2 Single Beds
Non-Smoking
Check Rates2 Single Beds Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check Rates2 Single Beds Non-SmokingSavings with Breakfast
Non-Smoking
Check RatesDeluxe Room
Non-Smoking
Check RatesDeluxe Room Advance Saver Breakfast
Non-Smoking
Check RatesDeluxe Room Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check RatesDeluxe RoomSavings
Non-Smoking
Check RatesDeluxe RoomSavings with Breakfast
Non-Smoking
Check RatesExecutive Room 1 Double Bed
Non-Smoking
Check RatesExecutive Room 1 Double Bed Advance Saver Breakfast
Non-Smoking
Check RatesRoom 1 Double Bed
Non-Smoking
Check RatesRoom 1 Double Bed Advance Saver Breakfast (Advance Purchas
Non-Smoking
Check RatesRoom 1 Double Bed Advance Saver Breakfast (Advance Purchase with Breakfast)
Non-Smoking
Check RatesRoom 1 Single Bed
Non-Smoking
Check RatesRoom 1 Single Bed Advance Saver Breakfast (Advance Purchas
Non-Smoking
Check RatesRoom 1 Single Bed Advance Saver Breakfast (Advance Purchase with Breakfast)
Non-Smoking
Check RatesRoom 2 Single Beds
Non-Smoking
Check RatesRoom 2 Single Beds Advance Saver Breakfast (Advance Purchas
Non-Smoking
Check RatesRoom 2 Single Beds Advance Saver Breakfast (Advance Purchase with Breakfast)
Non-Smoking
Check RatesStandard Room Breakfast For Up To 2 Adults Value Limit May Apply
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesStandard RoomSavings with Breakfast
Non-Smoking

Local Attractions

Heathrow Airport, London, Twickenham Stadium, Wembley Stadium, Legoland Windsor, Windsor, Windsor Castle, Runnymede, Ascot Racecourse, Windsow Racecourse, Brentford Football Club, Westfield Shopping Complex, Stockley Park, Stockley Pines Golf Course, Bedfont Lakes, Thorpe Park, Kew Gardens, Hampton Court Palace

Summary of Verified Reviews

Summary of 3,128 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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77
Good

Good city hotel. Close to Heathrow Airport. Easily accessible by car and close to the airport. Reception and bar service are excellent. Room service is perfect. Popular among solo travelers.

“Nearby shopping” “24 hours room service”

Excellent City Hotel Top 1% in city
Great Airport Hotel Top 25% in city

Good to know

  • Internet is expensive

    “Internet was overpriced” “Paying for WiFi”

  • Good access to airport

    “Very comfortable and easy access from Heathrow” “Close to air port”

  • Small rooms

    “Single bed is very narrow” “Very little closet space”

  • Professional service

    “Hotel Manager informed” “Check out was professional and efficient”

Review highlights

Location

89/100
757 reviews

Good location, but far from city centre. Near to public transport and the airport. So-so car access and parking. Expensive parking.

“Very comfortable and easy access from Heathrow” “Close to air port” “Excellent location”

Service

86/100
892 reviews

Friendly and professional bar service and reception. Room service is perfect. Disorganized booking process. Poor housekeeping.

“Exceptional staff” “Breakfast service excellent” “Check out was professional and efficient”

Breakfast

78/100
254 reviews

Tasty , yet expensive breakfasts.

“Excellent buffet breakfast” “The breakfast buffet was great” “Excellent breakfast buffet”

Value

62/100
607 reviews

Fairly good value for money. Overpriced restaurant, particularly breakfasts, and WiFi. Standard beverage prices.

“Excellent rates” “No free WI-FI” “Paying for internet”

Room

51/100
905 reviews

Decent, but small and outdated, rooms, and bad minibars. Clean rooms, adequate beds, and okay views. Small rooms and dirty bathrooms. Neglected rooms with bad A/C, unsightly furniture, yet TV's are so-so.

“Excellent single room” “Bath tub is tiny” “Walls are paper thin”

Comfort

44/100
502 reviews

Uncomfortable, small rooms with lousy air conditioning and small bathrooms. Okay beds and quiet enough rooms.

“Loud aircraft noise” “Bath tub is tiny” “Walls are paper thin”

Vibe

39/100
179 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unpleasant entrance area. Stylish Hotel. Good choice for a city trip. Perfect airport hotel. Good for business people.

“Facility is a little dated” “Exterior looked a little dated” “Hotel looking old and worn”

WiFi

37/100
223 reviews

Poor, over-priced WiFi.

“Internet was overpriced” “Wifi didn't work” “Paying for WiFi”

Wellness

10/100
7 reviews

Bad fitness area.

“Don't have a gym” “No fitness centre” “No gym”

Good to know

  • Bad furniture

    “Very little closet space” “Old fixtures”

  • Small bathroom

    “Bath tub is tiny” “Room and bathroom was small”

  • Poorly-maintained rooms

    “Thin wardrobe” “Carpet worn”

  • Expensive restaurant

    “Over priced meals” “Restaurant is expensive”

Review highlights

Service

88/100
239 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception.

“Exceptional staff” “Breakfast service excellent” “Check out was professional and efficient”

Location

88/100
193 reviews

Great location. Near to public transport and the airport. So-so car access and parking.

“Very comfortable and easy access from Heathrow” “Close to air port” “Excellent location”

Breakfast

79/100
42 reviews

Tasty , yet expensive breakfasts.

“Excellent buffet breakfast” “The breakfast buffet was great” “Excellent breakfast buffet”

Value

62/100
158 reviews

Fairly good value for money. Overpriced restaurant, particularly breakfasts, and WiFi. Standard beverage prices.

“Expensive parking charges” “Internet was overpriced” “Overpriced room service”

Room

52/100
249 reviews

Clean, decent rooms with okay beds and TVs. Old, run-down, tiny rooms with bad furniture. Small rooms and dirty bathrooms.

“Excellent single room” “Walls are paper thin” “Air conditioner was broken”

WiFi

43/100
71 reviews

Poor, over-priced WiFi.

“Internet was overpriced” “Wifi didn't work” “Paying for WiFi”

Vibe

41/100
36 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unpleasant entrance area.

“Facility is a little dated” “Exterior looked a little dated” “Hotel looking old and worn”

Comfort

40/100
134 reviews

Uncomfortable, small rooms and bathrooms. Okay beds and quiet enough rooms.

“Loud aircraft noise” “Bath tub is tiny” “Walls are paper thin”

Good to know

  • Unpleasant entrance area

    “Lifts not working” “Seating area filthy”

  • Dirty bathroom

    “Shower was not properly cleaned” “Bath tub was dirty”

  • Expensive breakfast

    “Breakfast was charged” “Paid for hotel with breakfast”

  • Expensive restaurant

    “Over priced meals” “Restaurant is expensive”

Review highlights

Location

91/100
161 reviews

Great location. Near to public transport and the airport. So-so car access and parking.

“Very comfortable and easy access from Heathrow” “Close to air port” “Excellent location”

Service

86/100
195 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception.

“Exceptional staff” “Breakfast service excellent” “Check out was professional and efficient”

Breakfast

82/100
69 reviews

Tasty , yet expensive breakfasts.

“Excellent buffet breakfast” “The breakfast buffet was great” “Excellent breakfast buffet”

Value

68/100
118 reviews

Fairly good value for money. Overpriced restaurant, particularly breakfasts, and WiFi. Standard beverage prices.

“No free WI-FI” “Excellent value for the price” “Room service is a bonus”

Room

55/100
179 reviews

Rooms are clean and decent overall with okay beds. Rooms are small, old and lacking maintenance, and bathrooms are dirty.

“Excellent sound proofing” “Bath tub is tiny” “Walls are paper thin”

Comfort

46/100
112 reviews

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

“Loud aircraft noise” “Bath tub is tiny” “Walls are paper thin”

Vibe

43/100
37 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated.

“Facility is a little dated” “Exterior looked a little dated” “Hotel looking old and worn”

WiFi

34/100
40 reviews

Poor, over-priced WiFi.

“Internet was overpriced” “Wifi didn't work” “Paying for WiFi”

Good to know

  • Clean hotel facilities

    “Clean facilities” “Clean entrance area”

  • Good access to airport

    “Very comfortable and easy access from Heathrow” “Close to air port”

  • Clean rooms

    “Lovely clean room” “Sparkling clean bathroom”

  • Professional service

    “Hotel Manager informed” “Check out was professional and efficient”

Review highlights

Service

89/100
50 reviews

Efficient, friendly service with a nice reception.

“Exceptional staff” “Breakfast service excellent” “Check out was professional and efficient”

Location

89/100
54 reviews

Great location near the airport.

“Very comfortable and easy access from Heathrow” “Close to air port” “Excellent location”

Breakfast

78/100
15 reviews

Tasty breakfast.

“Excellent buffet breakfast” “The breakfast buffet was great” “Excellent breakfast buffet”

Value

66/100
35 reviews

Fairly good value for money. Internet is expensive.

“No free WI-FI” “Paying for internet” “Room service is a bonus”

Room

56/100
47 reviews

Rooms are clean and decent overall with okay beds. Small, old rooms with substandard bathrooms.

“Walls are paper thin” “Air conditioner was broken” “Shower head was broken”

Comfort

43/100
24 reviews

Small and uncomfortable rooms. Quiet rooms and beds are alright.

“Loud aircraft noise” “Bath tub is tiny” “Walls are paper thin”

WiFi

38/100
11 reviews

Poor, over-priced WiFi.

“Internet was overpriced” “Wifi didn't work” “Paying for WiFi”

Vibe

36/100
17 reviews

Poor vibe. Hotel is outdated.

“Facility is a little dated” “Exterior looked a little dated” “Hotel looking old and worn”

Good to know

  • Internet is expensive

    “Internet was overpriced” “Paying for WiFi”

  • Bad internet service

    “Internet was overpriced” “Wifi didn't work”

  • Tasty breakfast

    “Excellent buffet breakfast” “The breakfast buffet was great”

  • Poor bathroom

    “Shower head was broken” “Cracked sink”

Review highlights

Location

88/100
43 reviews

Great location near the airport.

“Very comfortable and easy access from Heathrow” “Close to air port” “Excellent location”

Service

87/100
36 reviews

Friendly service and great reception.

“Exceptional staff” “Breakfast service excellent” “Check out was professional and efficient”

Breakfast

76/100
13 reviews

Tasty breakfast.

“Excellent buffet breakfast” “The breakfast buffet was great” “Excellent breakfast buffet”

Value

55/100
34 reviews

Fairly good value for money. Internet is expensive.

“Excellent price” “No free WI-FI” “Paying for internet”

Room

52/100
33 reviews

Average rooms with standard beds. Small, clean rooms with poor bathrooms.

“Bath tub is tiny” “Walls are paper thin” “Air conditioner was broken”

Comfort

45/100
14 reviews

Uncomfortable, small rooms, with decent beds.

“Loud aircraft noise” “Bath tub is tiny” “Walls are paper thin”

WiFi

37/100
12 reviews

Poor, over-priced WiFi.

“Internet was overpriced” “Wifi didn't work” “Paying for WiFi”

Good to know

  • Friendly service

    “Staff were helpful and attentive” “Staff were very attentive”

Review highlights

Location

85/100
7 reviews

Great location.

“Very comfortable and easy access from Heathrow” “Close to air port” “Excellent location”

Service

83/100
8 reviews

Friendly service.

“Exceptional staff” “Breakfast service excellent” “Check out was professional and efficient”

Value

59/100
6 reviews

Fairly good value for money.

“No free WI-FI” “Overpriced room service” “Decent room for the price”

Room

51/100
6 reviews

Room is all right.

“Excellent single room” “Walls are paper thin” “Air conditioner was broken”

Comfort

46/100
4 reviews

Uncomfortable.

“Loud aircraft noise” “Bath tub is tiny” “Walls are paper thin”

Good to know

  • Internet is expensive

    “Internet was overpriced” “Paying for WiFi”

  • Good access to airport

    “Very comfortable and easy access from Heathrow” “Close to air port”

  • Small rooms

    “Single bed is very narrow” “Very little closet space”

  • Professional service

    “Hotel Manager informed” “Check out was professional and efficient”

Review highlights

Location

90/100
663 reviews

Great location. Near to public transport and the airport. So-so car access and parking. Expensive parking. Far from city centre, but good shopping nearby.

“Very comfortable and easy access from Heathrow” “Close to air port” “Excellent location”

Service

85/100
804 reviews

Friendly and professional bar service and reception. Room service is perfect. Disorganized booking process. Poor housekeeping.

“Exceptional staff” “Breakfast service excellent” “Check out was professional and efficient”

Breakfast

80/100
230 reviews

Tasty , yet expensive breakfasts.

“Excellent buffet breakfast” “The breakfast buffet was great” “Excellent breakfast buffet”

Value

62/100
545 reviews

Fairly good value for money. Overpriced restaurant, particularly breakfasts, and WiFi. Standard beverage prices.

“Room service is a bonus” “Great value for money” “Decent room for the price”

Room

51/100
810 reviews

Decent, but small and outdated, rooms, and bad minibars. Clean rooms, adequate beds, and okay views. Small rooms and dirty bathrooms. Neglected rooms with bad A/C, unsightly furniture, yet TV's are so-so.

“CLEANLINESS EXCELLENT” “Walls are paper thin” “Air conditioner was broken”

Comfort

44/100
450 reviews

Uncomfortable, small rooms with lousy air conditioning and small bathrooms. Okay beds and quiet enough rooms.

“Loud aircraft noise” “Bath tub is tiny” “Walls are paper thin”

Vibe

37/100
163 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Stylish Hotel.

“Facility is a little dated” “Exterior looked a little dated” “Hotel looking old and worn”

WiFi

37/100
199 reviews

Poor, over-priced WiFi.

“Internet was overpriced” “Wifi didn't work” “Paying for WiFi”

Wellness

11/100
6 reviews

Bad fitness area.

“Don't have a gym” “No fitness centre” “No gym”

Good to know

  • Bad furniture

    “Very little closet space” “Old fixtures”

  • Small bathroom

    “Bath tub is tiny” “Room and bathroom was small”

  • Poorly-maintained rooms

    “Thin wardrobe” “Carpet worn”

  • Expensive restaurant

    “Over priced meals” “Restaurant is expensive”

Review highlights

Service

89/100
216 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception.

“Exceptional staff” “Breakfast service excellent” “Check out was professional and efficient”

Location

88/100
174 reviews

Great location. Near to public transport and the airport. So-so car access and parking.

“Very comfortable and easy access from Heathrow” “Close to air port” “Excellent location”

Breakfast

79/100
38 reviews

Tasty , yet expensive breakfasts.

“Excellent buffet breakfast” “The breakfast buffet was great” “Excellent breakfast buffet”

Value

62/100
141 reviews

Fairly good value for money. Overpriced restaurant, particularly breakfasts, and WiFi. Standard beverage prices.

“Paying for internet” “Excellent value for the price” “Room service is a bonus”

Room

52/100
224 reviews

Clean, decent rooms with okay beds and TVs. Old, run-down, tiny rooms with bad furniture. Small rooms and dirty bathrooms.

“CLEANLINESS EXCELLENT” “Bath tub is tiny” “Walls are paper thin”

WiFi

42/100
55 reviews

Poor, over-priced WiFi.

“Internet was overpriced” “Wifi didn't work” “Paying for WiFi”

Comfort

40/100
117 reviews

Uncomfortable, small rooms and bathrooms. Okay beds and quiet enough rooms.

“Loud aircraft noise” “Bath tub is tiny” “Walls are paper thin”

Vibe

40/100
31 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unpleasant entrance area.

“Facility is a little dated” “Exterior looked a little dated” “Hotel looking old and worn”

Good to know

  • Old rooms

    “Old fixtures” “Bathroom looked old”

  • Dirty bathroom

    “Shower was not properly cleaned” “Bath tub was dirty”

  • Expensive breakfast

    “Breakfast was charged” “Paid for hotel with breakfast”

  • Expensive restaurant

    “Over priced meals” “Restaurant is expensive”

Review highlights

Location

91/100
151 reviews

Great location. Near to public transport and the airport. So-so car access and parking.

“Very comfortable and easy access from Heathrow” “Close to air port” “Excellent location”

Service

86/100
186 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception.

“Exceptional staff” “Breakfast service excellent” “Check out was professional and efficient”

Breakfast

83/100
63 reviews

Tasty , yet expensive breakfasts.

“Excellent buffet breakfast” “The breakfast buffet was great” “Excellent breakfast buffet”

Value

68/100
113 reviews

Fairly good value for money. Overpriced restaurant, particularly breakfasts, and WiFi. Standard beverage prices.

“Great price” “Room service is a bonus” “Breakfast and wifi not included”

Room

53/100
169 reviews

Rooms are clean and decent overall with okay beds. Rooms are small, old and lacking maintenance, and bathrooms are dirty.

“Bath tub is tiny” “Walls are paper thin” “Air conditioner was broken”

Comfort

46/100
106 reviews

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

“Loud aircraft noise” “Bath tub is tiny” “Walls are paper thin”

Vibe

43/100
37 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated.

“Facility is a little dated” “Exterior looked a little dated” “Hotel looking old and worn”

WiFi

34/100
38 reviews

Poor, over-priced WiFi.

“Internet was overpriced” “Wifi didn't work” “Paying for WiFi”

Good to know

  • Old facilities

    “Old property” “Dated decor”

  • Hotel is outdated

    “Old fixtures” “Facility is a little dated”

  • Clean hotel facilities

    “Clean facilities” “Clean entrance area”

  • Poor vibe

    “Facility is a little dated” “Exterior looked a little dated”

Review highlights

Location

90/100
45 reviews

Great location near the airport.

“Very comfortable and easy access from Heathrow” “Close to air port” “Excellent location”

Service

89/100
46 reviews

Professional service and good reception.

“Exceptional staff” “Breakfast service excellent” “Check out was professional and efficient”

Breakfast

78/100
12 reviews

Tasty breakfast.

“Excellent buffet breakfast” “The breakfast buffet was great” “Excellent breakfast buffet”

Value

67/100
29 reviews

Fairly good value for money. Internet is expensive.

“Room service is a bonus” “Decent room for the price” “Good value for money”

Room

55/100
39 reviews

Average rooms with standard beds. Small, clean rooms with poor bathrooms.

“Excellent double glazing” “Walls are paper thin” “Air conditioner was broken”

Comfort

42/100
21 reviews

Small and uncomfortable rooms. Quiet rooms and beds are alright.

“Loud aircraft noise” “Bath tub is tiny” “Walls are paper thin”

WiFi

39/100
9 reviews

Poor, over-priced WiFi.

“Internet was overpriced” “Wifi didn't work” “Paying for WiFi”

Vibe

35/100
12 reviews

Poor vibe. Hotel is outdated.

“Facility is a little dated” “Exterior looked a little dated” “Hotel looking old and worn”

Good to know

  • Internet is expensive

    “Internet was overpriced” “Paying for WiFi”

  • Bad internet service

    “Internet was overpriced” “Wifi didn't work”

  • Tasty breakfast

    “Excellent buffet breakfast” “The breakfast buffet was great”

  • Great location

    “Very comfortable and easy access from Heathrow” “Close to air port”

Review highlights

Location

88/100
38 reviews

Great location near the airport.

“Very comfortable and easy access from Heathrow” “Close to air port” “Excellent location”

Service

87/100
32 reviews

Friendly service and great reception.

“Exceptional staff” “Breakfast service excellent” “Check out was professional and efficient”

Breakfast

77/100
11 reviews

Tasty breakfast.

“Excellent buffet breakfast” “The breakfast buffet was great” “Excellent breakfast buffet”

Bar

74/100
6 reviews

Bar is awesome.

“Free drink” “Great beer” “Great pub”

Value

56/100
32 reviews

Fairly good value for money. Internet is expensive.

“Great price” “Room service is a bonus” “Breakfast and wifi not included”

Room

52/100
28 reviews

Rooms are clean and decent overall with okay beds.

“Bath tub is tiny” “Walls are paper thin” “Air conditioner was broken”

Comfort

45/100
13 reviews

Okay beds but not comfortable overall.

“Loud aircraft noise” “Bath tub is tiny” “Walls are paper thin”

WiFi

37/100
12 reviews

Poor, over-priced WiFi.

“Internet was overpriced” “Wifi didn't work” “Paying for WiFi”

Review highlights

Location

85/100
7 reviews

Great location.

“Very comfortable and easy access from Heathrow” “Close to air port” “Excellent location”

Service

80/100
7 reviews

Fantastic service.

“Exceptional staff” “Breakfast service excellent” “Check out was professional and efficient”

Value

64/100
7 reviews

Fairly good value for money.

“Fantastic value for money” “Overpriced room service” “Decent room for the price”

Room

52/100
7 reviews

Room is all right.

“Excellent sound proofing” “Walls are paper thin” “Air conditioner was broken”

Comfort

41/100
4 reviews

Uncomfortable.

“Loud aircraft noise” “Bath tub is tiny” “Walls are paper thin”

Good to know

  • Good access to airport

    “Very comfortable and easy access from Heathrow” “Close to air port”

  • Good accessibility by car

    “Plenty of shuttles” “Good choice of transfer”

  • Small rooms

    “Single bed is very narrow” “Very little closet space”

  • Friendly service

    “Staff were helpful and attentive” “Staff were very attentive”

Review highlights

Location

91/100
45 reviews

Great location near the airport. Good accessibility by car.

“Very comfortable and easy access from Heathrow” “Close to air port” “Excellent location”

Service

88/100
38 reviews

Friendly service and great reception.

“Exceptional staff” “Breakfast service excellent” “Check out was professional and efficient”

Cleanliness

86/100
16 reviews

Clean rooms.

“Clean entrance area” “Lovely clean room” “Sparkling clean bathroom”

Breakfast

76/100
14 reviews

Tasty breakfast.

“Excellent buffet breakfast” “The breakfast buffet was great” “Excellent breakfast buffet”

Value

63/100
19 reviews

Fairly good value for money.

“Overpriced room service” “Decent room for the price” “Good value for the price”

Room

54/100
40 reviews

Average rooms with standard beds. Small, clean rooms with poor bathrooms.

“Excellent sound proofing” “Bath tub is tiny” “Walls are paper thin”

Comfort

45/100
19 reviews

Small and uncomfortable rooms. Quiet rooms and beds are alright.

“Loud aircraft noise” “Bath tub is tiny” “Walls are paper thin”

Vibe

45/100
7 reviews

Poor vibe.

“Facility is a little dated” “Exterior looked a little dated” “Hotel looking old and worn”

WiFi

39/100
6 reviews

Bad internet service.

“Internet was overpriced” “Wifi didn't work” “Paying for WiFi”

Good to know

  • Fantastic service

    “Exceptional staff” “Breakfast service excellent”

  • Small rooms

    “Single bed is very narrow” “Very little closet space”

  • Uncomfortable

    “Loud aircraft noise” “Bath tub is tiny”

  • Great location

    “Very comfortable and easy access from Heathrow” “Close to air port”

Review highlights

Location

90/100
7 reviews

Great location.

“Very comfortable and easy access from Heathrow” “Close to air port” “Excellent location”

Service

86/100
5 reviews

Fantastic service.

“Exceptional staff” “Breakfast service excellent” “Check out was professional and efficient”

Room

49/100
7 reviews

Small rooms.

“Walls are paper thin” “Air conditioner was broken” “Shower head was broken”

Comfort

44/100
5 reviews

Small and uncomfortable rooms.

“Loud aircraft noise” “Bath tub is tiny” “Walls are paper thin”

Good to know

  • Great location

    “Very comfortable and easy access from Heathrow” “Close to air port”

Review highlights

Location

91/100
6 reviews

Great location.

“Very comfortable and easy access from Heathrow” “Close to air port” “Excellent location”

Room

51/100
5 reviews

Room is all right.

“Walls are paper thin” “Air conditioner was broken” “Shower head was broken”

Good to know

  • Comfortable beds

    “Great nights sleep” “Decent night sleep”

Review highlights

Service

83/100
6 reviews

Fantastic service.

“Exceptional staff” “Breakfast service excellent” “Check out was professional and efficient”

Room

56/100
6 reviews

Great beds in okay rooms.

“Excellent double glazing” “Walls are paper thin” “Air conditioner was broken”

Comfort

49/100
6 reviews

The beds are great, but otherwise not very comfortable.

“Loud aircraft noise” “Bath tub is tiny” “Walls are paper thin”

Good to know

  • Small rooms

    “Single bed is very narrow” “Very little closet space”

  • Good access to airport

    “Very comfortable and easy access from Heathrow” “Close to air port”

  • Poor bathroom

    “Shower head was broken” “Cracked sink”

  • Clean rooms

    “Lovely clean room” “Sparkling clean bathroom”

Review highlights

Location

88/100
17 reviews

Great location near the airport.

“Very comfortable and easy access from Heathrow” “Close to air port” “Excellent location”

Service

87/100
18 reviews

Friendly service.

“Exceptional staff” “Breakfast service excellent” “Check out was professional and efficient”

Cleanliness

84/100
6 reviews

Clean rooms.

“Clean entrance area” “Lovely clean room” “Sparkling clean bathroom”

Value

62/100
17 reviews

Fairly good value for money.

“Room service is a bonus” “Decent room for the price” “Decent value for money”

Room

49/100
17 reviews

Small, clean rooms with poor bathrooms.

“Walls are paper thin” “Air conditioner was broken” “Shower head was broken”

Comfort

41/100
6 reviews

Small and uncomfortable rooms.

“Loud aircraft noise” “Bath tub is tiny” “Walls are paper thin”

Good to know

  • Fantastic service

    “Exceptional staff” “Breakfast service excellent”

  • Great location

    “Very comfortable and easy access from Heathrow” “Close to air port”

Review highlights

Location

89/100
4 reviews

Great location.

“Very comfortable and easy access from Heathrow” “Close to air port” “Excellent location”

Service

86/100
7 reviews

Fantastic service.

“Exceptional staff” “Breakfast service excellent” “Check out was professional and efficient”

Value

62/100
5 reviews

Fairly good value for money.

“Paying for internet” “Overpriced room service” “Great value”

Good to know

  • Good access to airport

    “Very comfortable and easy access from Heathrow” “Close to air port”

Review highlights

Location

91/100
10 reviews

Great location near the airport.

“Very comfortable and easy access from Heathrow” “Close to air port” “Excellent location”

Value

62/100
7 reviews

Fairly good value for money.

“No free WI-FI” “Fantastic value for money” “Overpriced room service”

Room

44/100
5 reviews

Room is not nice.

“Walls are paper thin” “Air conditioner was broken” “Shower head was broken”

Comfort

38/100
4 reviews

Uncomfortable.

“Loud aircraft noise” “Bath tub is tiny” “Walls are paper thin”

Review Semantics by TrustYou

Customer Reviews of Holiday Inn Heathrow Ariel

3.5 out of 5.Based on 1014 guest reviews, Average

Property Description

At Holiday Inn Ariel, we know what it takes to create the 'home from home' feeling; we were the first ever airport hotel at Heathrow! You’ll sleep well and wake refreshed thanks to blackout curtains, double-glazed windows and air conditioning for the perfect room temperature. There’s also high speed internet access throughout our hotel.Our Heathrow Ariel hotel is located on Bath Road, which is known for its hotels and provides the perfect base for enjoying central London, whether you're travelling for business or pleasure, with the nearby Stockley Park Golf Course, Thorpe Park and Windsor Castle.

Details / Other Expenses

Check In:1400
Check Out:1200
Year of Last Renovation:2009
Floors:4
Rooms:184
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:184
Handicap Rooms:4
Suites:0
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:8
Meeting Space:2500 sq. feet
Banquet Space:Holds 100 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:0.5 Mi
Dist. to Nearest Gym:2.0 Mi
Lounge/Bar Hours:24 Hours
Policies / Expenses
Cancellation:
Individual - 16:00 on day of arrivalGroup - 28 Days prior ot arrival
Nightly Parking:£12
Total Taxes: 0.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
VAT: Value Added Tax:20.00 VAT % Inclusive
Parking Fee:12.00 Per Night
Rooms Wireless Internet Fee:15.00 Per Day
Rooms Wired Internet Fee:15.00 Per Day
Meeting Wireless Internet Fee:15.00 Per Day
Meeting Wired Internet Fee:15.00 Per Day

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Airport Shuttle
  • ATM
  • Baggage storage facilities
  • Car rental
  • Charge for early check out
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Hairdryer available
  • Handicap accessible
  • Internet - wireless
  • Internet - ethernet
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Private car parking
  • Restaurant
  • 24 hours room service
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Travellers cheques accepted

Airport & Shuttle Information

Heathrow Airport next to hotel. Shuttle Bus £4.00 each way, Taxi £12.00, free local stopping bus from main road.

Local Shuttle Info: Shuttle visits all terminals and takes approximately 10 minutes. £4.00 per person each way

Airport Shuttle? Yes! There is an airport shuttle.

About Holiday Inn

  • Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
  • Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
  • Free high-speed internet access
  • Restaurants and bars on-site with good food and drinks for all ages
  • Indoor or Outdoor swimming pools based on location
  • Great exercise facilities
  • Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

The Holiday Inn highlights above are subject to change without notice.

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