SUNSET ROYAL BEACH RESORT

Blvd. Kukulkan Km 5.8, Cancun 77500 Mexico (MEX)
3.5 Star Beach Spa or Beach Resort
21.14149-86.77408
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Very Good
4.0/ 5

Based on 1237 guest reviews

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  • Includes an outdoor pool
  • Free comp. breakfast
  • Airport shuttle available
  • Access to gym on-site
  • 234 sleeping rooms in hotel
  • Check out: 11:00
  • Groups & Meetings rating of 7.5/10

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Room Types

Check RatesUnrestricted Rate Free Cancellation A C Water View Balcony 1 Queen Bed or 2 Double Mini Bar Coffe Ma
Non-Smoking

Local Attractions

Beach, Mall, Clubs, restaurants, convenion center.

Summary of Verified Reviews

Summary of 34 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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73
Fair

Close to restaurants and bars. Bar is not good. Poor bathroom. Great view.

“Comfortable Beds” “No liquor”

Excellent Romantic Hotel Top 9% in city
Great Resort Hotel Top 25% in city

Good to know

  • Good restaurants & bars in the area

    “Restaurants nearby”

  • Poorly-maintained rooms

    “Blow dryer wasn't working” “Toilet didn't work”

  • Clean rooms

  • Hotel is outdated

Review highlights

Beach

100/100
17 reviews

Beautiful beach.

“Calm beach” “Proximity to the beach” “Awesome beach”

Location

91/100
17 reviews

Great location, near nice bars and restaurants.

“Awesome tour” “Restaurants nearby” “Proximity to the beach”

WiFi

80/100
4 reviews

Good internet service.

“Free wifi at the lobby” “Free WiFi in the rooms”

Service

79/100
24 reviews

Reception is decent, with overall friendly and professional service.

“Excellent service” “Service excellent” “Amazing service”

Cleanliness

77/100
9 reviews

Clean rooms.

Food

56/100
22 reviews

Menu is good and food is alright.

“Right in the restaurant” “Food 5 minutes from” “No food”

Room

51/100
22 reviews

Decent, clean rooms with great beds and awesome views. Outdated, run-down rooms with bad bathrooms.

“Blow dryer wasn't working” “Toilet didn't work” “Broken AC”

Pool

38/100
8 reviews

Bad pool.

Bar

20/100
4 reviews

Bar is not good.

“No liquor”

Good to know

  • Good restaurants & bars in the area

    “Restaurants nearby”

  • Poorly-maintained rooms

    “Blow dryer wasn't working” “Toilet didn't work”

  • Hotel is outdated

  • Old rooms

Review highlights

Beach

100/100
15 reviews

Beautiful beach.

“Calm beach” “Proximity to the beach” “Awesome beach”

Location

91/100
12 reviews

Great location, near nice bars and restaurants.

“Awesome tour” “Restaurants nearby” “Proximity to the beach”

Value

87/100
6 reviews

Best value for money.

“All inclusive resort” “All inclusive package” “Free wifi at the lobby”

WiFi

80/100
4 reviews

Good internet service.

“Free wifi at the lobby” “Free WiFi in the rooms”

Service

79/100
18 reviews

Friendly service.

“Excellent service” “Service excellent” “Amazing service”

Cleanliness

73/100
7 reviews

Clean rooms.

Vibe

60/100
10 reviews

Decent vibe. Hotel is outdated.

“Lobby was open”

Room

52/100
16 reviews

Clean, reasonable rooms. Old, run-down rooms.

“Blow dryer wasn't working” “Toilet didn't work” “Broken AC”

Food

52/100
17 reviews

Food is all right.

“Right in the restaurant” “Food 5 minutes from” “No food”

Pool

42/100
7 reviews

Bad pool.

Bar

20/100
4 reviews

Bar is not good.

“No liquor”

Review Semantics by TrustYou

Customer Reviews of Sunset Royal Beach Resort

4.0 out of 5.Based on 1237 guest reviews, Very Good

Property Description

Resting on one of the most beutiful white sand beaches in the Mexican Caribbean with charming views of the turqoise blue sea, Sunset Royal offers fine entertainment and activites for the whole family throuhout the day and into the evening. Sunset Royal´s privalegerd location provides close and esay access to the best in travel entertemient, nightclubsm restaurantes, as well as shopping. The all incluse plan gives you the opportunity to enjoy exquisite international gastronomy, premium beverages and activities at the both Sunset Royal and Sunset Lagoon Resort. Ground transportation between our Cancún resort and hotels, as well as water transportation to and from Sunset Lagoon, is also provided.

Details / Other Expenses

Check In:15:00
Check Out:11:00
Year of Last Renovation:2010
Floors:9
Rooms:234
Corridors:Both Interior and Exterior Hallways
Non Smoking Rooms:200
Handicap Rooms:
Suites:10
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:1
Meeting Space:3900 sq. feet
Banquet Space:Holds 250 people
Dist. to Food/Bars:0.5 Mi
Dist. to 24hr Restaurant:0.5 Mi
Dist. to Nearest Gym:1.0 Mi
Lounge/Bar Hours:10:00 AM - 2:00 PM
Policies / Expenses
Cancellation:
30 day cancel policy
Nightly Parking:0
Typical Group Deposit:35%
Total Taxes:14.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 3.00 Per Night
Country Tax:11.00 Per Night

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • All-inclusive resort
  • ATM
  • Baby facilities in room
  • Baggage storage facilities
  • Boat Launch
  • Breakfast in room
  • Camping or barbeque facilities
  • Car rental
  • Central location
  • Charge for early check out
  • Child facilities
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Currency exchange
  • Dinner available
  • DVD Player
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Garage
  • Golf course on hotel grounds
  • Grocery service
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Jacuzzi
  • Kitchen facilities
  • Laundry facilities
  • Licensed bar
  • Mini bar
  • Mixed dorms
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office in room available
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Radio in room
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Solarium
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • TV - Free Showtime
  • Terrace
  • Travellers cheques accepted
  • TV room
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

15 minutes from cancun International Airport

Local Shuttle Info: Bus serivce in Cancun is $2.00, locals and tourist can enjoy this service.Bus stop just a few steps from the hotel

Airport Shuttle? Yes! There is an airport shuttle.

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