The Mercure Grand

Broad St., Bristol BS12EL United Kingdom (GBR)
4 Star Luxury Property
51.455244-2.593576
Accor Launches All Stay Well:: All Stay Well launches with a focus on the care and safety of guests and employees through the prevention of COVID-19. Phase one of the integrated program includes; Stringent new health & safety standards focused on 20 key touchpoints throughout the guest and employee journey, rollout of a new comprehensive, hands-on safety & hygiene training program, and more
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Average
3.5/5

Based on 915 guest reviews

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  • Has an indoor pool!
  • Gym / Fitness Center Available
  • 182 sleeping rooms in hotel
  • 4 floors in hotel
  • 5 suites in hotel
  • Check in: 14:00
  • Group score of 5.1/10
  • 9 meeting rooms in property

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of The Mercure Grand

Below are the verified reviews from guests that we have booked recently:
"3.5 / five Good but could be better."
Overall Score3.0/ 5
When we arrived we were informed that our booking had somehow been duplicated on the hotel system. I was able to prove as a customer that I had only made a single booking, however the hotel staff member was not particularly helpful and insisted we would have to contact the booking agent ourselves to rectify this, which I found unusual and unhelpful. Eventually after much arguing the staff member said they would contact their reservation team to see if this could be cancelled, but this provided for a very stressful initial experience of the hotel and set a bad impression. Eventually this was all sorted, unfortunately when we eventually checked in we were assigned an incorrect room based on our booking (a comfort/standard room when in fact we paid for a privilege room). After complaining, the staff were helpful and moved us to a priviledge room which in the end was very nice. The bed was very comfy and we had some complimentary drinks in the room which was also nice. Room was fairly clean and modern, the bathroom was clean but not quite as modern. Overall a good hotel but can't give a better rating due to our initial experience.
(Individual traveler, booked 1 room), from GB flag
15-Jan-2020 Verified Review, stayed from Fri Jan 10 to Sun Jan 12 2020 at a $102.18 average nightly rate.
"One night stay was ok."
Overall Score3.0/ 5
Room was comfortable bit thin walls which meant talking and music kept me awake. Hotel staff pleasant.
(Individual traveler, booked 1 room), from GB flag
19-Nov-2019 Verified Review, stayed from Sat Nov 16 to Sun Nov 17 2019 at a £84.93 average nightly rate.
"One night stay was ok."
Overall Score3.0/ 5
Room was comfortable bit thin walls which meant talking and music kept me awake. Hotel staff pleasant.
(Individual traveler, booked 1 room), from GB flag
19-Nov-2019 Verified Review, stayed from Sat Nov 16 to Sun Nov 17 2019 at a £84.93 average nightly rate.
"Disappointing"
Overall Score2.0/ 5
Staff were absent from view at reception. Did not answer internal calls either. Felt quite unwelcome by 2. one reception staff was professional. When I was finally shown my room the decor was awful. A giant scarab on the wall and King King with his teeth out above the bed? No thank you. Fortunately the bar lady was amazing and she saved the day. Duty manager allowed me to cancel as all the rooms were the same apparently and so I did check out. Would not recommend.
(Individual traveler, booked 1 room), from GB flag
29-May-2019 Verified Review, stayed from Mon May 27 to Tue May 28 2019 at a £78.00 average nightly rate.
"Enjoyable"
Overall Score4.0/ 5
Lovely room clean had a lovely stay only problem I would have is the thickness of the walls we could hear every word the girl in the next room was saying it was as if she was right to me but apart from that it was okay.
(Individual traveler, booked 1 room), from GB flag
07-May-2019 Verified Review, stayed from Fri May 03 to Sun May 05 2019 at a £84.67 average nightly rate.
3.5 out of 5. Based on 915 guest reviews

Details / Other Expenses

Check In: 14:00
Check Out: 12:00
Year of Last Renovation: 2009
Floors: 4
Rooms: 182
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 182
Handicap Rooms: 3
Suites: 5
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 9 View Spaces
Meeting Space: 11694 sq. feet
Banquet Space: Holds 530 people
Dist. to Food/Bars: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 7AM-11PM
Ownership: Mercure
Policies / Expenses
Cancellation:
14:00 on the day of arrival for individual bookings. Group bookings are subject to contact terms
Nightly Parking: £8
Typical Group Deposit: 25%
Total Taxes: 20.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
VAT: Value Added Tax: 20.00 VAT % Inclusive
Parking Fee: 8.00 Per Night (GBP)

Amenities / Features


  • Air conditioning
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Internet - wireless
  • Ironing facilities
  • Licensed bar
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Private car parking
  • Radio in room
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shower
  • Spa
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television

Airport & Shuttle Information

Bristol International Airport - 14 miles

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Sorry, pets are not allowed.

About Mercure

  • Midscale hotel with warm, contemporary rooms
  • The Park Sleep & Fly offer includes 1 night acoomodations, airport transfer by shuttle service and up to 15 days of free parking
  • Coffee and tea tasting
  • Buffet breakfast with both local and international food items or the Express & Co. breakfast formula is served at the bar until noon. Enjoy a hot drink, a glass of orange juice, and some bread with jam, or other delicious pastries
  • Ready to Spa packages includes accommodation, breakfast, and one spa treatment
  • Great meeting space for any special occasion

The Mercure highlights above are subject to change without notice.

Meeting Rooms and Banquet Rooms at The Mercure Grand

Below are the meeting, banquet, conference and event spaces at The Mercure Grand.

Feel free to use the The Mercure Grand meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Bristol event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Meters)
Size
(sqm.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Wessex 22 x 19 x 3 426424/530250250--6570--/--600700--
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Wessex

Our largest room, the Wessex Suite, can accommodate up to 600 people theatre style and is perfect for a range of large conferences, exhibitions and events. The suite is decorated in soft neutral tones and has a range of impressive benefits such as its own private bar and dance floor, and air-conditioning throughout.Conveniently located on the mezzanine level with easy access to all the hotels facilities, this is a very popular and impressive room.To request a proposal, clickhere
Room Type:
General Meeting Room
Total Size:
4585.4 Sq. Mi
Dimensions:
22 x 19 x 3 M.
Floor Level:
1
Power Outlets:
25+
Columns:
4
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
£2500.00 GBP
Full Day Rental:
£4000.00 GBP
Evening Rental:
£2500.00 GBP
Photo of Wessex
Ballroom 19 x 6 x 4 47176/220150160--6070--/--300350--
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Ballroom

For business meetings and event hire in Bristol, The Grand hotel in Bristol City offers meeting room hire and conference facilities. For your special function needs in Bristol, our Ballroom has capacity for up to 300 in theatre style. It boasts an extensive range of facilities such as a built-in bar, a stage area, crystal chandeliers, as well as lots of natural light and full air-conditioning throughout.This fresh and versatile room is perfect for a range of different uses and is one of the most impressive suites in the area.
Room Type:
Ballroom
Total Size:
505.9 Sq. Mi
Dimensions:
19 x 6 x 4 M.
Floor Level:
1
Power Outlets:
25+
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
Yes
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
£2000.00 GBP
Full Day Rental:
£3000.00 GBP
Evening Rental:
£2000.00 GBP
Ballroom Meeting Space Thumbnail 1
Ballroom Meeting Space Thumbnail 2
Photo of Ballroom
Marlborough 14 x 8 x 2 12164/805060--3040--/--100140--
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Marlborough

The Marlborough suite is a beautiful medium-sized room seating up to 100 people theatre style and also suitable for a range of other set ups such as classroom, U-shape and boardroom.The suite benefits from full air-conditioning as well as stunning views and plenty of natural light thanks to its large portrait windows which look out over Broad Street.The room is furnished in a traditional elegant style which includes delicate Chrystal chandeliers and wall-mounted mirrors.
Room Type:
General Meeting Room
Total Size:
1302.4 Sq. Mi
Dimensions:
14 x 8 x 2 M.
Floor Level:
1
Power Outlets:
16
Columns:
0
Windows:
6
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
£1250.00 GBP
Full Day Rental:
£2000.00 GBP
Evening Rental:
£1250.00 GBP
Duchess 22 x 9 x 3 22096/120------------/--100250--
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Duchess

The Duchess suite is a large, versatile space which can be divided into up to 4 smaller areas as required.Its neutral décor, plenty of natural light, and impressive chandeliers makes this a pleasant, relaxing setting for corporate events, presentations or training sessions.The room is located in a quiet area on the first floor, and features its own private bar.
Room Type:
General Meeting Room
Total Size:
2368.1 Sq. Mi
Dimensions:
22 x 9 x 3 M.
Floor Level:
1
Power Outlets:
24
Columns:
3
Windows:
4
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
£1500.00 GBP
Full Day Rental:
£2250.00 GBP
Evening Rental:
£1500.00 GBP
Duchess 1, 2, 3 or 4 9 x 2 x 3 28--/--2016--1620--/--4060--
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Duchess 1, 2, 3 or 4

The Duchess suite is a large, versatile space which can be divided into up to 4 smaller areas as required.Its neutral décor, plenty of natural light, and impressive chandeliers makes this a pleasant, relaxing setting for corporate events, presentations or training sessions.The room is located in a quiet area on the first floor, and features its own private bar.
Room Type:
General Meeting Room
Total Size:
301.4 Sq. Mi
Dimensions:
9 x 2 x 3 M.
Floor Level:
1
Power Outlets:
7
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
£300.00 GBP
Full Day Rental:
£400.00 GBP
Evening Rental:
£300.00 GBP
Duchess 1&2 or Duchess 3&4 10 x 9 x 3 103--/--4032--3240--/--100130--
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Duchess 1&2 or Duchess 3&4

The Duchess suite is a large, versatile space which can be divided into up to 4 smaller areas as required.Its neutral décor, plenty of natural light, and impressive chandeliers makes this a pleasant, relaxing setting for corporate events, presentations or training sessions.The room is located in a quiet area on the first floor, and features its own private bar.
Room Type:
General Meeting Room
Total Size:
1108.7 Sq. Mi
Dimensions:
10 x 9 x 3 M.
Floor Level:
1
Power Outlets:
14
Columns:
1
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
£500.00 GBP
Full Day Rental:
£800.00 GBP
Evening Rental:
£500.00 GBP
Clifton 8 x 5 x 2 41--/----20--18----/--30----
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Clifton

One of our smaller suites, the Clifton seats 30 people theatre style. Conveniently located on the ground floor it is ideal for training sessions, team briefings and executive board meetings. The suite has a range of benefits including large windows allowing lots of natural light, full air-conditioning throughout and state-of-the-art plasma screen.
Room Type:
General Meeting Room
Total Size:
441.3 Sq. Mi
Dimensions:
8 x 5 x 2 M.
Floor Level:
Ground Level
Power Outlets:
18
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
£200.00 GBP
Full Day Rental:
£300.00 GBP
Evening Rental:
£200.00 GBP
Photo of Clifton
Colston 6 x 4 x 3 27--/12--12--1212--/--2025--
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Colston

The Colston is our smallest suite, conveniently located on the Mezzanine level, it is ideal for training sessions, team briefings and executive board meetings. The suite is decorated in a soft neutral tones and has a range of benefits including natural light, full air-conditioning throughout, and flat screen TV perfect for that important presentation.
Room Type:
General Meeting Room
Total Size:
290.6 Sq. Mi
Dimensions:
6 x 4 x 3 M.
Floor Level:
1
Power Outlets:
11
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
£350.00 GBP
Full Day Rental:
£450.00 GBP
Evening Rental:
£350.00 GBP
Devon 9 x 7 x 3 73--/40--60--1235--/--6070--
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Devon

The Devon suite is a purpose built, medium-sized room seating up to 60 people theatre style, and also suitable for a range of other set ups such as classroom, U-shape and boardroom.It is conveniently located on the mezzanine level close to all the hotels amenities, The suite benefits from plenty of natural light thanks to its large windows, is fully air-conditioned throughout and has a state-of-the-art flat screen TV, perfect for that important presentation.
Room Type:
General Meeting Room
Total Size:
785.8 Sq. Mi
Dimensions:
9 x 7 x 3 M.
Floor Level:
1
Power Outlets:
11
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
£500.00 GBP
Full Day Rental:
£600.00 GBP
Evening Rental:
£500.00 GBP
Photo of Devon
WESSEX SUITE 0 x 0 x 3 632--/----250--6560--/--600600--
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WESSEX SUITE

Room Type:
General Meeting Room
Total Size:
632 Sq. Mi
Dimensions:
0 x 0 x 3 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available

    FAQs about The Mercure Grand

    What time is check in?

    Check in time is 14:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

    What time is check out?

    Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

    How many rooms does The Mercure Grand have?

    There are 182 sleeping rooms in the hotel.

    Is there any meeting space at The Mercure Grand?

    Yes, they have 9 meeting rooms that can support various table layouts.

    Is there a gym at The Mercure Grand?

    Yes, there is a gym/fitness area available on-site at the property.

    Is there room service at The Mercure Grand?

    Yes. Room service could have been improved. Most guests complained about the room service.

    Is there shopping nearby?

    Yes. Located near shopping areas with easy access to parking. Wonderful shopping area. Great shopping. Most guests liked the proximity to shopping.

    Are there good dining options at The Mercure Grand?

    Dining room was particularly tacky. Dining experience could be nicer. For 81%, the dining experience was not enjoyable.

    Is there a WiFi internet?

    Yes. Free Wifi. Wifi didn't work. Average wifi quality. About half of guests thought the wifi quality was ok.

    Is there a pool at The Mercure Grand?

    Yes, there is a pool on-site at the property..

    Testimonials:

    Testimonials icon
    "This was my first experience with your service, and it was great! I won't book another meeting without your site!" B.F. - Columbus, OH

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