Hotel Casa Maya

Blvd. Kukulcan Km 5.5 Zona Hotelera, Cancun 77500 Mexico (MEX)
3.0 Star Property
21.144217-86.778800
Cleaning Policy: At a Glance: Enhanced Safety & Sanitation ProtocolsGet in the know about the essential changes we’ve made to keep you safe on the road:Our trained teams now operate in accordance with all COVID-19 safety and sanitation protocols. No matter the query, we’re fully prepared to assist with any issue regarding health, safety, and hygiene.When you check-in, you’ll be able to opt-in or out of housekeeping services. Housekeeping will wear full protective clothing (PPE) at all times.We’re sanitizing all communal spaces, working areas, and swimming pools according to human interface cleaning protocols. That means particular attention to ‘high-touch’ points like buttons, handrails, door handles, locks, faucets, counter surfaces, etc.We’ve limited the occupancy at all of our locations to allow proper social distancing.All of our cleaning products are now ECOLAB certified - the global leaders in water, hygiene, and energy technology.
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Very Good
4.0/5

Based on 3749 guest reviews

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  • Has an outdoor pool!
  • Free complimentary breakfast
  • Gym is available on property
  • 370 rooms in property
  • 8 floors in hotel
  • 140 suites in hotel
  • Check-in: 2pm
  • Hotel has an eco-friendly policy
  • Groups/Meetings rating of 7.3/10

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check RatesAmbassador
Non-Smoking
Check RatesAmbassador Suite
Non-Smoking
Check RatesAmbassador Suite 1 King Bed
Non-Smoking
Check RatesAmbassador Suite 2 Double Beds
Non-Smoking
Check RatesApartment Standard
Non-Smoking
Check RatesDouble Bed
Non-Smoking
Check RatesFamily Suite
Non-Smoking
Check RatesI Study
Non-Smoking
Check RatesJunior Suite
Non-Smoking
Check RatesJunior Suite Double
Non-Smoking
Check RatesJunior Suite Double Bed
Non-Smoking
Check RatesJunior Suite Single
Non-Smoking
Check RatesJunior Suite Standard
Non-Smoking
Check RatesJunior Suite with Double Bed
Non-Smoking
Check RatesKing or 2 Double Beds
Non-Smoking
Check RatesSingle Embajador
Non-Smoking
Check RatesSingle Studio Standard
Non-Smoking
Check RatesStandard Apartment
Non-Smoking
Check RatesStandard Room with Double Bed
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking
Check RatesStandard Studio
Non-Smoking
Check RatesStandard Studio 2 Double Beds
Non-Smoking
Check RatesStandard Studio Room with 2 Double Bed
Non-Smoking
Check RatesStandard Studio Room with Double Bed
Non-Smoking
Check RatesStudio
Non-Smoking
Check RatesStudio Double
Non-Smoking
Check RatesStudio Room
Non-Smoking
Check RatesStudio Single
Non-Smoking
Check RatesStudio Single with Single Bed
Non-Smoking
Check RatesStudio Standard
Non-Smoking
Check RatesSuite
Non-Smoking
Check RatesSuite Ambassador
Non-Smoking
Check RatesSuite Embajador
Non-Smoking
Check RatesSuite Standard
Non-Smoking

Local Attractions

Stay in an elegant and luxurious Cancun accommodation with a serene view of the Caribbean here at Hotel Casa Maya. Surround yourself with first class amenities and stellar service. Enjoy the convenience of being near the places where you can spend hours of recreation. This is what you get when you stay at our hotel, the best place to be to enjoy the sights and activities of Cancun. Seek shelter from the warm Caribbean when you stay at our hotel's complete accommodations. Our rooms' furnishings and amenities provide total privacy and relaxation. We provide the comforts of home in a more refined environment. The neutral and pastel themes of our rooms contribute to the relaxing vibe. Our rooms open up to the sight of the magnificent Caribbean sea, giving you the luxury of waking up to such beauty. Staying just within the premises of our hotel is still enjoyable, courtesy of our first-class service. We provide the same level of service to all our guests. You will get pampered at Casa Maya.
4.0 out of 5. Based on 3749 guest reviews

Property Description

Majestuoso Hotel con una combinación de la cultura Maya y laarquitectura contemporánea, situado en las finas y blancas arenas de unade las mas bellas playas del hermoso caribe Mexicano, que se distinguepor sus espaciosas habitaciones y un excelente servicio, que le invita avivir una experiencia única en sus vacaciones.

Green Sustainability

Travel LifeTurtle Release ProgramWatch baby sea turtles hatch and take their first steps into the sea on the beach of Secrets the Vine Cancun! Be a part of this amazing experience on your vacation while helping with our efforts to protect and preserve the sea turtle population. Occurs seasonally July through December (hatchings may vary).

Details / Other Expenses

Check In: 2pm
Check Out: 11am
Year of Last Renovation: 2016
Floors: 8
Rooms: 370
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 370
Handicap Rooms:
Rooms with 2 Beds: 220
Suites: 140
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Meeting Space: 9463483 sq. feet
Banquet Space: Holds 15741 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 10:00 am - 12:00 pm
Pool Info:
Three sparkling infinity pools (heated)
Policies / Expenses
Cancellation:
24 hours
Nightly Parking: free
Typical Group Deposit: 1 night
Total Taxes: 19.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 1.35 Per Night (USD)
Occupancy Tax: 3.00%
Country Tax: 16.00%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Car rental
  • Child facilities
  • Complimentary breakfast
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Fitness and health center
  • Grocery service
  • Hairdryer available
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Kitchenette in room
  • Laundry facilities
  • Licensed bar
  • Mini bar
  • Mixed dorms
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Solarium
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Tennis court
  • Terrace
  • Valet Parking

Airport & Shuttle Information

25 minutes

Local Shuttle Info: Bus serivce in Cancun is $2.00, locals and tourist can enjoy this service.Bus stop just a few steps from the hotel

Breakfast Information

Unlimited-Luxury® is more than just a phrase. It’s a commitment to redefining the all-inclusive experience by fulfilling your every wish and exceeding your expectations at every turn. It includes every amenity you’d expect from a world-class destination and so much more.At Secrets The Vine Cancun, these amenities include:Limitless access to gourmet à la carte dining options without reservations requiredUnlimited international and domestic top-shelf spiritsUnlimited natural fruit juices and soft drinks24-hour room and concierge servicesPool and beach wait serviceDaily refreshed mini-bar with soft drinks, juice, bottled water and beerDaily maid serviceEndless daytime activities and live nightly entertainmentTheme parties, oceanfront bars and entertainment venuesNo wristbands requiredAll taxes and gratuities includedEnjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows you to view the schedules of all eve

Pet Friendly?

Sorry, pets are not allowed.

Parking Info

Complimentary parking 24hrs

Internet / WiFI

Complimentary wifi

Cleaning Policies

At a Glance: Enhanced Safety & Sanitation ProtocolsGet in the know about the essential changes we’ve made to keep you safe on the road:Our trained teams now operate in accordance with all COVID-19 safety and sanitation protocols. No matter the query, we’re fully prepared to assist with any issue regarding health, safety, and hygiene.When you check-in, you’ll be able to opt-in or out of housekeeping services. Housekeeping will wear full protective clothing (PPE) at all times.We’re sanitizing all communal spaces, working areas, and swimming pools according to human interface cleaning protocols. That means particular attention to ‘high-touch’ points like buttons, handrails, door handles, locks, faucets, counter surfaces, etc.We’ve limited the occupancy at all of our locations to allow proper social distancing.All of our cleaning products are now ECOLAB certified - the global leaders in water, hygiene, and energy technology.

Seasonality of Hotel Rates at Hotel Casa Maya

Rate fluctuations of Hotel Casa Maya

The chart above shows seasonality of prices for both group prices and the best individual traveler rates we could find at the time the group/meeting offer was submitted. The lowest group/meeting discount shown is 17.1% in March 2021 and the highest average individual rate is $157 in the month of March 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hotel Casa Maya in a month when rates are lower.

FAQs about Hotel Casa Maya

What time is check in?

Check in time is 2pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Hotel Casa Maya have?

There are 370 rooms in the property.

Is there any meeting space at Hotel Casa Maya?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Hotel Casa Maya?

Unlimited-Luxury® is more than just a phrase. It’s a commitment to redefining the all-inclusive experience by fulfilling your every wish and exceeding your expectations at every turn. It includes every amenity you’d expect from a world-class destination and so much more.At Secrets The Vine Cancun, these amenities include:Limitless access to gourmet à la carte dining options without reservations requiredUnlimited international and domestic top-shelf spiritsUnlimited natural fruit juices and soft drinks24-hour room and concierge servicesPool and beach wait serviceDaily refreshed mini-bar with soft drinks, juice, bottled water and beerDaily maid serviceEndless daytime activities and live nightly entertainmentTheme parties, oceanfront bars and entertainment venuesNo wristbands requiredAll taxes and gratuities includedEnjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows you to view the schedules of all eve

What parking is available at Hotel Casa Maya?

Complimentary parking 24hrs

How much does internet cost?

Complimentary wifi

Can I get a AAA rate at Hotel Casa Maya?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Hotel Casa Maya?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a gym at Hotel Casa Maya?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Hotel Casa Maya?

Yes, there is a pool on-site at the property. Three sparkling infinity pools (heated).

Testimonials:

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"I have already told people about this website! What a great service you provide for people who don't have a clue about looking for hotels in areas where you may have no idea where to say. Thanks Again!!!!!" J.H. - Cincinnati, OH

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