SUPER 8 DOWNTOWN / GRACELAND

340 West Illinois Ave., Memphis, TN 38106 United States (USA)
View Map Reservations: 1-800-230-4134
1.5 Star Downtown Hotel in Shelby County
35.12379-90.07323
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Poor
2.0/ 5

Based on 320 guest reviews

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  • Has an outdoor pool!
  • Free complimentary breakfast
  • Airport shuttle provided
  • 85 rooms in property
  • 5 floors in hotel
  • Check-out: 11AM
  • Groups/Meetings rating of 7.5/10

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Room Types

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Check Rates Comfortable Room with 1 King Bed Standard Amenities Private Bath Comfort and Quality
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Local Attractions

BEAL ST., GRACELAND, ROCK 'N' SOUL MUSEUM, STAX MUSEUM, GIBSON GUITAR FACTORY, Sun Studio, Memphis Zoo, CASINOS, FED-EX FORUM, MEMPHIS MOTOR SPORT PARK, MUD ISLAND, DOG TRACK,

Verified Reviews of Super 8 Downtown / Graceland

Below are the verified reviews from guests that we have booked recently:
"Old and Rundown "
Overall Score2.0/ 5
I would not stay again or recommend to others.
(Individual traveler, booked 1 room), from US flag
08-Jun-2015 Verified Review
"Great staff; not so great accommodations."
Overall Score3.0/ 5
To say that the staff are friendly and accommodating is an understatement: it seems they would do anything to give you a wonderful experience in Memphis. The motel is not in a good part of Memphis, but we felt safe. The staff got us to and from Graceland and Beale Street so efficiently that we did not feel like we missed a thing by staying here. If you want a fancy room, don't stay here. If you want a place for a quiet night's sleep, a warm shower, and a quick breakfast before the staff give you a ride to your first destination, stay at this motel.
(Individual traveler, booked 1 room), from US flag
19-Mar-2014 Verified Review

Summary of Verified Reviews

Good to know

  • Poorly-maintained rooms

    “Remote did not work” “Air conditioner did not work”

  • Near city centre

    “Close to the city” “The city near”

  • Dirty room

    “Carpet soiled” “Sheets had stains”

  • Poor access to parking

    “Not enough parking area” “No parking space”

Review highlights

Service

73/100
189 reviews

Okay reception, poor housekeeping, and friendly but unprofessional service. Disorganized booking process.

“Staff were excellent” “Night manager helped us” “Friendly desk clerk”

Location

64/100
187 reviews

Location is ok. Easy car access but inadequate parking. Centrally located, near the train station.

“Museum next door to the” “Close to the city” “Right next to the train tracks”

Breakfast

51/100
62 reviews

Affordable, fairly tasty breakfasts.

“Breakfast was lacking” “Warm breakfast” “Nice breakfast”

Food

50/100
18 reviews

Food is fine, with excellent desserts.

“Muffins available” “Cute ginger” “Food available”

Pool

48/100
23 reviews

Bad pool. Moderately clean pool area.

“No water in the pool”

WiFi

41/100
20 reviews

Bad internet service.

“Slow internet” “Internet connection didn't work” “No wifi in the room”

Cleanliness

37/100
148 reviews

Rooms, particularly bathrooms are dirty, although pools are fairly clean. Unclean hotel facilities.

“Carpet soiled” “Stained couch” “Sheets had stains”

Room

37/100
285 reviews

Dirty, old rooms and bathrooms, and terrible A/C. Dilapidated rooms with poor TV's, minibars, and furniture. Average-sized rooms with alright beds.

“Falling off walls” “Stained couch” “Sheets had stains”

Vibe

33/100
73 reviews

Poor vibe. Hotel is outdated. Unfriendly atmosphere. Unpleasant entrance area. Unstylish Hotel. Good choice for a city trip. Fine for a budget trip.

“Older building” “This place felt old” “Decor needs updating”

Amenities

29/100
69 reviews

Old facilities and unpleasant entrance area.

“Decor needs updating” “Elevator did not work” “Dilapidated building”

Ranked top 73% by couples, with a score of 59

Good to know

  • Unfriendly atmosphere

  • Near city centre

    “Close to the city” “The city near”

  • Fair breakfast prices

    “Breakfast included” “Free breakfast”

  • Bad pool

    “No water in the pool”

Review highlights

Value

85/100
33 reviews

Best value for money. Fair breakfast prices.

“Cheap cab ride” “Great deal for the price” “Cheap room”

Service

76/100
54 reviews

Decent reception, with friendly but unprofessional staff.

“Staff were excellent” “Night manager helped us” “Friendly desk clerk”

Location

67/100
45 reviews

Location is ok. Easy car access but inadequate parking. Near city centre.

“Museum next door to the” “Right next to train tracks” “Convenient to downtown”

Comfort

56/100
35 reviews

Rooms adequately-sized and relatively comfortable but too noisy.

“Air-con worked well” “Shower head quit” “New bed linens”

Breakfast

55/100
16 reviews

Affordable, fairly tasty breakfasts.

“Breakfast was lacking” “Warm breakfast” “Nice breakfast”

Food

49/100
5 reviews

Food is not good.

“Very little food”

Room

42/100
78 reviews

Dirty, old, badly maintained rooms with filthy bathrooms. Average-sized rooms with alright beds.

“Falling off walls” “Stained couch” “Sheets had stains”

WiFi

41/100
10 reviews

Bad internet service.

“Slow internet” “Internet connection didn't work” “No wifi in the room”

Cleanliness

40/100
33 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Carpet soiled” “Stained couch” “Sheets had stains”

Vibe

37/100
22 reviews

Poor vibe. Hotel is outdated. Unfriendly atmosphere.

“Older building” “This place felt old” “Decor needs updating”

Amenities

29/100
20 reviews

Poor hotel buildings.

“Decor needs updating” “Elevator did not work” “Dilapidated building”

Ranked top 83% by families, with a score of 51

Good to know

  • Poor bathroom

    “No toilet tissue” “Left dirty towels”

  • Unclean hotel facilities

    “Sticky floors” “Dirty facility”

  • Dirty bathroom

    “Left dirty towels” “Shower filthy”

  • Old rooms

    “Old mattresses” “Outdated furniture”

Review highlights

Service

68/100
25 reviews

Friendly service and acceptable reception.

“Night manager helped us” “Friendly desk clerk” “Check in was quick”

Location

61/100
26 reviews

Decent location, but awful parking.

“Museum next door to the” “Close to the city” “Right next to train tracks”

Breakfast

49/100
8 reviews

Bad breakfast.

“Breakfast was lacking” “Mediocre breakfasts” “Breakfast sucked”

Cleanliness

36/100
24 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Carpet soiled” “Stained couch” “Sheets had stains”

Room

34/100
41 reviews

Dirty, old, badly maintained rooms with filthy bathrooms. Average beds.

“Falling off walls” “Stained couch” “Sheets had stains”

Vibe

30/100
12 reviews

Poor vibe. Hotel is outdated.

“Older building” “This place felt old” “Decor needs updating”

Amenities

27/100
9 reviews

Poor hotel buildings.

“Decor needs updating” “Elevator did not work” “Dilapidated building”

Ranked top 67% by solo travelers, with a score of 65

Good to know

  • Good accessibility by car

    “Cheap cab ride” “Cheap shuttle”

  • Poor access to parking

    “Not enough parking area” “No parking space”

  • Friendly service

    “Night manager helped us” “Friendly attitude”

  • Fantastic service

    “Staff were excellent” “Night manager helped us”

Review highlights

Value

83/100
7 reviews

Best value for money.

“Cheap cab ride” “Great deal for the price” “Cheap room”

Service

75/100
12 reviews

Friendly service.

“Staff were excellent” “Night manager helped us” “Friendly desk clerk”

Location

63/100
19 reviews

Location is ok. Easy car access but inadequate parking.

“Museum next door to the” “Right next to train tracks” “Convenient to downtown”

Breakfast

53/100
6 reviews

Breakfast is average.

“Breakfast was lacking” “Warm breakfast” “Nice breakfast”

Room

41/100
14 reviews

Dirty room.

“Falling off walls” “Stained couch” “Sheets had stains”

Cleanliness

40/100
6 reviews

Dirty room.

“Carpet soiled” “Stained couch” “Sheets had stains”

Amenities

28/100
5 reviews

Poor hotel buildings.

“Decor needs updating” “Elevator did not work” “Dilapidated building”

Ranked top 77% by business travelers, with a score of 58

Good to know

  • Bad amenities

    “Decor needs updating” “Elevator did not work”

  • Dirty

    “Carpet soiled” “Stained couch”

  • Poor hotel buildings

    “Older building” “Decor needs updating”

  • Room is not nice

    “Falling off walls” “Stained couch”

Review highlights

Location

61/100
5 reviews

Location is ok.

“Museum next door to the” “Close to the city” “Right next to train tracks”

Room

38/100
11 reviews

Dirty room.

“Falling off walls” “Stained couch” “Sheets had stains”

Cleanliness

34/100
8 reviews

Dirty room.

“Carpet soiled” “Stained couch” “Sheets had stains”

Amenities

32/100
4 reviews

Poor hotel buildings.

“Decor needs updating” “Elevator did not work” “Dilapidated building”

Good to know

  • Dirty room

    “Carpet soiled” “Sheets had stains”

Review highlights

Value

86/100
4 reviews

Best value for money.

“Cheap cab ride” “Great deal for the price” “Cheap room”

Service

73/100
6 reviews

Fantastic service.

“Staff were excellent” “Night manager helped us” “Friendly desk clerk”

Location

67/100
9 reviews

Location is ok.

“Museum next door to the” “Right next to the train tracks” “Convenient to downtown”

Cleanliness

39/100
8 reviews

Dirty room.

“Carpet soiled” “Stained couch” “Sheets had stains”

Room

36/100
10 reviews

Dirty room.

“Falling off walls” “Stained couch” “Sheets had stains”

Good to know

  • Poorly-maintained rooms

    “Remote did not work” “Air conditioner did not work”

  • Poor bathroom

    “No toilet tissue” “Left dirty towels”

  • Dirty room

    “Carpet soiled” “Sheets had stains”

  • Poor access to parking

    “Not enough parking area” “No parking space”

Review highlights

Service

73/100
171 reviews

Decent reception, with friendly but unprofessional staff. Disorganized booking process.

“Staff were excellent” “Night manager helped us” “Friendly desk clerk”

Location

62/100
165 reviews

Location is ok. Easy car access but inadequate parking. Centrally located, near the train station.

“Museum next door to the” “Close to the city” “Right next to train tracks”

Breakfast

53/100
57 reviews

Affordable, fairly tasty breakfasts.

“Breakfast was lacking” “Warm breakfast” “Nice breakfast”

Food

53/100
14 reviews

Food is fine, with excellent desserts.

“Fresh fruit” “Cute ginger” “Food available”

WiFi

41/100
20 reviews

Bad internet service.

“Slow internet” “Internet connection didn't work” “No wifi in the room”

Cleanliness

38/100
136 reviews

Rooms, particularly bathrooms are dirty, although pools are fairly clean. Unclean hotel facilities.

“Carpet soiled” “Stained couch” “Sheets had stains”

Room

37/100
261 reviews

Unclean, outdated rooms with bad minibars and A/C. Rooms are run down with bad furniture and TVs and filthy bathrooms. Rooms are spacious with standard beds.

“Falling off walls” “Stained couch” “Sheets had stains”

Vibe

35/100
71 reviews

Poor vibe. Hotel is outdated. Unfriendly atmosphere. Unpleasant entrance area. Unstylish Hotel.

“Older building” “This place felt old” “Decor needs updating”

Amenities

32/100
67 reviews

Old facilities and unpleasant entrance area.

“Decor needs updating” “Elevator did not work” “Dilapidated building”

Ranked top 78% by couples, with a score of 58

Good to know

  • Old rooms

    “Old mattresses” “Outdated furniture”

  • Unfriendly atmosphere

  • Fair breakfast prices

    “Breakfast included” “Free breakfast”

  • Noisy

    “Noisy next room” “Walls paper thin”

Review highlights

Value

84/100
28 reviews

Best value for money. Fair breakfast prices.

“Cheap cab ride” “Great deal for the price” “Cheap room”

Service

73/100
45 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Staff were excellent” “Night manager helped us” “Friendly desk clerk”

Location

67/100
39 reviews

Location is ok. Easy car access but inadequate parking.

“Museum next door to the” “Right next to train stop” “Convenient to downtown”

Comfort

57/100
32 reviews

Rooms adequately-sized and relatively comfortable but too noisy.

“Air-con worked well” “Shower head quit” “New bed linens”

Breakfast

53/100
14 reviews

Affordable, fairly tasty breakfasts.

“Breakfast was lacking” “Warm breakfast” “Nice breakfast”

Food

49/100
5 reviews

Food is not good.

“Very little food”

Room

41/100
69 reviews

Dirty, old, badly maintained rooms with filthy bathrooms. Average-sized rooms with alright beds.

“Falling off walls” “Stained couch” “Sheets had stains”

Cleanliness

41/100
29 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Carpet soiled” “Stained couch” “Sheets had stains”

WiFi

41/100
10 reviews

Bad internet service.

“Slow internet” “Internet connection didn't work” “No wifi in the room”

Vibe

37/100
22 reviews

Poor vibe. Hotel is outdated. Unfriendly atmosphere.

“Older building” “This place felt old” “Decor needs updating”

Amenities

30/100
20 reviews

Poor hotel buildings.

“Decor needs updating” “Elevator did not work” “Dilapidated building”

Ranked top 83% by families, with a score of 50

Good to know

  • Poor bathroom

    “No toilet tissue” “Left dirty towels”

  • Unclean hotel facilities

    “Sticky floors” “Dirty facility”

  • Dirty bathroom

    “Left dirty towels” “Shower filthy”

  • Poor vibe

    “Older building” “This place felt old”

Review highlights

Service

68/100
25 reviews

Friendly service and acceptable reception.

“Night manager helped us” “Staff was very friendly” “Friendly desk clerk”

Location

61/100
24 reviews

Decent location, but awful parking.

“Museum next door to the” “Close to the city” “Right next to train tracks”

Breakfast

49/100
8 reviews

Bad breakfast.

“Breakfast was lacking” “Mediocre breakfasts” “Breakfast sucked”

Cleanliness

36/100
24 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Carpet soiled” “Stained couch” “Sheets had stains”

Room

34/100
40 reviews

Beds are OK, although rooms and bathrooms are dirty and neglected.

“Falling off walls” “Stained couch” “Sheets had stains”

Vibe

31/100
11 reviews

Poor vibe. Hotel is outdated.

“Older building” “This place felt old” “Decor needs updating”

Amenities

27/100
9 reviews

Poor hotel buildings.

“Decor needs updating” “Elevator did not work” “Dilapidated building”

Ranked top 59% by solo travelers, with a score of 69

Good to know

  • Good accessibility by car

    “Cheap cab ride” “Cheap shuttle”

  • Poor access to parking

    “Not enough parking area” “No parking space”

  • Friendly service

    “Night manager helped us” “Friendly attitude”

  • Fantastic service

    “Staff were excellent” “Night manager helped us”

Review highlights

Value

84/100
5 reviews

Best value for money.

“Cheap cab ride” “Great deal for the price” “Cheap room”

Service

73/100
10 reviews

Friendly service.

“Staff were excellent” “Night manager helped us” “Friendly desk clerk”

Location

63/100
16 reviews

Location is ok. Easy car access but inadequate parking.

“Museum next door to the” “Right next to train stop” “Convenient to downtown”

Comfort

61/100
7 reviews

Comfortable.

“Shower head quit” “Towels are small” “Noisy next room”

Breakfast

52/100
5 reviews

Breakfast is average.

“Breakfast was lacking” “Warm breakfast” “Nice breakfast”

Room

40/100
12 reviews

Room is not nice.

“Falling off walls” “Stained couch” “Sheets had stains”

Cleanliness

38/100
4 reviews

Dirty.

“Carpet soiled” “Stained couch” “Sheets had stains”

Ranked top 78% by business travelers, with a score of 56

Good to know

  • Bad amenities

    “Decor needs updating” “Elevator did not work”

  • Poor hotel buildings

    “Older building” “Decor needs updating”

  • Dirty

    “Carpet soiled” “Stained couch”

  • Dirty room

    “Carpet soiled” “Sheets had stains”

Review highlights

Location

61/100
5 reviews

Location is ok.

“Museum next door to the” “Right next to train stop” “Convenient to downtown”

Room

38/100
11 reviews

Dirty room.

“Falling off walls” “Stained couch” “Sheets had stains”

Cleanliness

34/100
8 reviews

Dirty room.

“Carpet soiled” “Stained couch” “Sheets had stains”

Amenities

32/100
4 reviews

Poor hotel buildings.

“Decor needs updating” “Elevator did not work” “Dilapidated building”

Review Semantics by TrustYou

Customer Reviews of Super 8 Downtown / Graceland

2.0 out of 5. Based on 320 guest reviews , Poor

Property Description

Super 8 MEMPHIS IS LOCATED IN DOWNTOWN AREA AND RIGHT OFF OF I-55 BY THE MISSISSIPPI RIVER. WE OFFER SHUTTLE SERVICE TO OUR GUEST ANY WHERE IN DOWNTOWN OR TO THE GRACELAND FOR $3.00 PER PERSON. OUT HOTEL HAVE AMENITIES LIKE IN ROOM COFFEE, HAIR DRYER, SUPER STAR BREAKFAST, FREE HIGH SPEED WIRELESS INTERNET IN ALL ROOM, COIN LUNDRY, POOL, AND 24 HR. FRONT DESK WITH THE BUSINESS CENTER

Details / Other Expenses

Check In: 3PM
Check Out: 11AM
Year of Last Renovation: 2008
Floors: 5
Rooms: 85
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 50
Handicap Rooms:
Suites: 2
Meeting Rooms: 1
Meeting Space: 2000 sq. feet
Policies / Expenses
Cancellation:
24hrs advanced cxl. policy
Nightly Parking: 0.00
Typical Group Deposit: 25%
Total Taxes: 15.95%
Total Misc Fees: $1.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Jacuzzi
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV room

Airport & Shuttle Information

MEMPHIS INTERNATIONAL AIRPORT SHUTTLE AVAILABLE FOR $15.00

Airport Shuttle? Yes! There is an airport shuttle.

About Super 8

  • Comfortable and affordable accomodations
  • Over 2,000 locations in North America and China
  • Free high-speed internet and cable TV with premium channels in all guestrooms
  • Free continental breakfast served every morning
  • Free coffee in-room and in the lobby

The Super 8 highlights above are subject to change without notice.

Previously known as:
Super 8 Downtown, Super 8 Memphis / Downtown / Graceland Area

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