Best Western Mountain Lodge at Banner Elk

1615 Tynecastle Highway, Banner Elk, NC 28604 United States (USA)
View Map Reservations: 1-800-219-2797
2.5 Star Property
36.148930-81.860530
+1-800-219-2797
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Very Good
4.0/5

Based on 915 guest reviews

Show Guest Reviews
  • Our hotel comes with an outdoor pool
  • 100 rooms in hotel
  • Hotel has 2 floors
  • Check-in time: 3:00pm
  • Check-out time: 11:00am
  • Has environment-friendly policy
  • Groups & Meetings rating of 10.0/10
  • 4 meeting rooms in hotel

Check current prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates2 Double Beds Downstairs Microwave and Refrigerator WiFi Full Breakfast
Non-Smoking
Check Rates2 Double Beds Microwave and Refrigerator WiFi Full Breakfast
Non-Smoking
Check Rates2 Double Beds Pet Friendly Room, Microwave and Refrigerator Wood Floor WiFi Full Breakfast
Non-Smoking
Check RatesAccessible 1 Queen Mobility Accessible Roll in Shower Microwave and Refrigerator WiFi Full Breakfast
Non-Smoking
Check RatesAccessible Suite King Bed Accessible Roll in Shower Sofa Bed 2 Bathrooms Microwave and Refrigerator
Non-Smoking

Local Attractions

Grandfather Mountain, Sugar Mountain, Beech Mountain, Blue Ridge Parkway, Lees McRae College, Appalachian State University, Hawksnest Resort, Appalachian Ski Mountain, Banner Elk Heritage Museum, Appalachian Summer Festival, Woolly Worm Festival, Grandfather Mountain Highland Games

Verified Reviews of Best Western Mountain Lodge at Banner Elk

Below are the verified reviews from guests that we have booked recently:
"Great Stay"
Overall Score4.0/ 5
Close to everything. Basic room. Bathroom could stand to be updated.
(Individual traveler, booked 1 room), from US flag
03-Apr-2025 Verified Review, stayed from Mon Mar 31 to Tue Apr 01 2025 at a $120.00 average nightly rate.
"Very Well Kept Hotel"
Overall Score4.0/ 5
Very well kept hotel.
(Individual traveler, booked 1 room), from US flag
17-Feb-2025 Verified Review, stayed from Thu Feb 13 to Sat Feb 15 2025 at a $205.49 average nightly rate.
"Beware of Reservation Call Center."
Overall Score4.0/ 5
The staff and front desk ladies were so friendly and accommodating. They could not have been nicer or more helpful. The pet friendly room was fine and convenient. I always call to make a reservation because we travel with our small dog. Instead of reaching the lodge directly, I spoke with two different reservationists. The first said only a king room was available and the second said there were three pet friendly rooms.My credit card was charged $192 for one night plus a $70 booking fee! This has never happened previously with other reservations at other hotels. Lesson learned.
(Individual traveler, booked 1 room), from US flag
01-Dec-2024 Verified Review, stayed from Fri Nov 29 to Sat Nov 30 2024 at a $192.99 average nightly rate.
"Kindness and empathy in the mountains."
Overall Score4.0/ 5
I want to express my gratitude to especially the manager at BW Mountain Lodge for her kindness. I had a family emergency and she inquired daily about it and gave me a greatly discounted rate as an act of kindness. I wasn't sure that level of kindness existed anymore. Praises to Shannon and her team. 🫶🏻.
(Individual traveler, booked 1 room), from US flag
03-Sep-2024 Verified Review, stayed from Fri Aug 30 to Sat Aug 31 2024 at a $228.99 average nightly rate.
"Great Place!"
Overall Score5.0/ 5
Clean rooms. Friendly employees. Ideal place to stay. Will be back!
(Individual traveler, booked 1 room), from US flag
04-Feb-2024 Verified Review, stayed from Tue Jan 30 to Wed Jan 31 2024 at a $120.00 average nightly rate.
4.0 out of 5. Based on 915 guest reviews

Property Description

Nestled in the Heart of the High Country, the Best Western Mountain Lodge is centrally located amoung the area's most popular destinations. With upgraded room amenities, and a full service restaurant and lounge, our hotel can accommodate groups from 2-200. Other hotel amenities include an outdoor heated pool-open year round, game room, business services (including guest computer and printer), laundry facilities, and group and seasonal packages available.

Green Sustainability

Led Lighting, Slow Flow Water Valves, Linen Reuse/Light Housekeeping for extended stays

Details / Other Expenses

Check In: 3:00pm
Check Out: 11:00am
Year of Last Renovation: 2006
Floors: 2
Rooms: 100
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 100
Handicap Rooms: 6
Rooms with 1 Bed: 21
Rooms with 2 Beds: 79
Suites: 1
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 4
Meeting Space: 7200 sq. feet
Banquet Space: Holds 200 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 50.0 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 2pm-1am daily
FEMA Approved: Yes
Pool Info:
Seasonal outdoor heated pool open daily Memorial Day through Labor Day 9 AM - 10 PM
Policies / Expenses
Cancellation:
3 day advance cancellation and two-night minimum length of stay on most weekends/special events for individual reservations. Group cancellation policy varies depending on season, number of rooms, and room types.
Typical Group Deposit: 50%
Total Taxes: 12.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.75%
Occupancy Tax: 6.00% (n/a on meeting rooms)
Food and Beverage Tax: 6.75%
Food and Beverage Service Charge: 18.00%
Banquet Bartender Fees: 10.00 Per Hour
Chef Attendant Fees: 50.00 Per Function
Avg. Continental Breakfast Cost: 6.00 Per Person
Avg. Plated Breakfast Cost: 9.00 Per Person
Avg. Buffet Breakfast Cost: 9.00 Per Person
Avg. Plated Lunch Cost: 14.00 Per Person
Avg. Buffet Lunch Cost: 15.00 Per Person
Avg. Boxed Lunch Cost: 10.00 Per Person
Avg. Plated Dinner Cost: 20.00 Per Person
Avg. Buffet Dinner Cost: 20.00 Per Person
Morning Break Cost: 3.00 Per Person
Afternoon Break Cost: 3.00 Per Person
Banquet Gallon of Coffee: 19.00 Per Item
Banquet Soda: 1.50 Per Item
Banquet Bottled Water: 1.50 Per Item
Banquet Hosted Bar: 75.00 Per Function ($250.00 minimum on bev.)
Banquet Reception w Hors d'oeuvres: 16.00 Per Person/Per Hour

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Camping or barbeque facilities
  • Central location
  • Charge for early check out
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Free local calls
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Restaurant
  • Self controlled heating/cooling system
  • Shows or evening entertainment
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Tri-cities Airport TRI 60 miles/1.25 HoursCharlotte International Airport CLT 85 miles/2.25 Hours

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free Hot Breakfast Buffet served daily 7 AM - 10 AM

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Must book a specific "Pet Friendly" room.

Parking Info

Free onsite self-parking with ample space for oversize vehicles

Internet / WiFI

Free Wi-Fi throughout hotel including guestrooms, public spaces and meeting space

Cleaning Policies

Best Western We Care Clean

About Best Western Hotels

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western Hotels highlights above are subject to change without notice.

Suggested AI Generated Itinerary

    Day 1

  • Breakfast: Banner Elk Cafe - Start your day with a hearty breakfast at this local favorite. Located 0.5 miles from the hotel.
  • Lunch: The Pedalin' Pig - Indulge in mouthwatering BBQ and Southern comfort food. Located 2.3 miles from the hotel.
  • Dinner: Bella's Italian Restaurant - Enjoy delicious Italian cuisine in a cozy atmosphere. Located 1.2 miles from the hotel.
  • Activity: Grandfather Mountain - Explore the stunning natural beauty of Grandfather Mountain with hiking trails and breathtaking views. Located 9.7 miles from the hotel.

    • Day 2

  • Breakfast: Fred's General Mercantile - Grab a quick and delicious breakfast sandwich at this charming country store. Located 0.7 miles from the hotel.
  • Lunch: The Bayou Smokehouse and Grill - Savor Cajun and Creole flavors at this lively restaurant. Located 1.5 miles from the hotel.
  • Dinner: Artisanal Restaurant - Experience farm-to-table dining with a focus on local ingredients. Located 1.8 miles from the hotel.
  • Activity: Sugar Mountain Resort - Enjoy skiing, snowboarding, and other winter activities at this popular mountain resort. Located 4.2 miles from the hotel.

    • Day 3

  • Breakfast: Banner Elk Winery & Villa - Start your day with a wine tasting and breakfast at this scenic winery. Located 3.8 miles from the hotel.
  • Lunch: The Painted Fish Cafe & Beer Bar - Indulge in fresh seafood and craft beers at this local gem. Located 1.1 miles from the hotel.
  • Dinner: Stonewalls Restaurant - Delight in a fine dining experience with a diverse menu and elegant ambiance. Located 2.5 miles from the hotel.
  • Activity: Linville Caverns - Explore the fascinating underground world of Linville Caverns with guided tours. Located 12.4 miles from the hotel.

Previously known as:
Best Western Mountain Lodge

FAQs about Best Western Mountain Lodge at Banner Elk

What time is check in?

Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Mountain Lodge at Banner Elk have?

There are 100 rooms in the property.

Is there any meeting space at Best Western Mountain Lodge at Banner Elk?

Yes, they have 4 meeting rooms that can support various table layouts.

What kind of breakfast is at Best Western Mountain Lodge at Banner Elk?

Free Hot Breakfast Buffet served daily 7 AM - 10 AM

What parking is available at Best Western Mountain Lodge at Banner Elk?

Free onsite self-parking with ample space for oversize vehicles

How much does internet cost?

Free Wi-Fi throughout hotel including guestrooms, public spaces and meeting space

Can I get a AAA rate at Best Western Mountain Lodge at Banner Elk?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Best Western Mountain Lodge at Banner Elk?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a pool at Best Western Mountain Lodge at Banner Elk?

Yes, there is a pool on-site at the property. Seasonal outdoor heated pool open daily Memorial Day through Labor Day 9 AM - 10 PM.

Testimonials:

Testimonials icon
"The service helped us find a hotel we didn't even know was there! And the group rates were very good!" J.L. - Toronto, ON

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