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Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Average
3.5/5
Based on 263 guest reviews
- 85 rooms in property
- Hotel has 2 floors
- Check-in: 2:00PM
- Check-out: 11:00AM
- Groups/Meetings rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Check RatesAAA Rate - 1 King Bed Accessible Sofa Bed 1 Person Microwave, Refrigerator Radio
Non-Smoking
Check RatesAAA Rate - 1 King Bed Sofa Bed 1 Person Microwave, Refrigerator Radio Am Fm T V
Non-Smoking
Check RatesGovt Military Rate 1 King Bed Accessible Sofa Bed 1 Person Microwave, Refrigerator Radio
Non-Smoking
Check RatesGovt Military Rate 1 King Bed Sofa Bed 1 Person Microwave, Refrigerator Radio Am Fm T V
Non-Smoking
Check RatesGovt Military Rate 2 Queen Beds Upper Floor Microwave, Refrigerator, Hair Dryer Desk
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Accessible Sofa Bed 1 Person Microwave, Refrigerator Radio
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Sofa Bed 1 Person 1st Floor Shower Coffeemaker
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Sofa Bed 1 Person Microwave, Refrigerator Radio Am Fm T V
Non-Smoking
Local Attractions
St. Jacob's Village, St. Jacob's Outlet Mall and Farmer's Market, Conestoga Shopping Centre, Uptown Waterloo, African Lion Safari, Elora Gorge Conservation Area, Waterloo Regional Childrens Museum, Waterloo Region Museum, Joseph Schneider Haus
Map and Points of Interest Near Comfort Inn Waterloo
Verified Reviews of Comfort Inn Waterloo
Below are the verified reviews from guests that we have booked recently: "Difficult Trip"
Overall Score1.0/ 5
I was not pleased with my stay. I booked two nights. When I booked, I informed the representative that I would be travelling with my five month old and our dog. I reserved a room with a king bed as I needed the extra space for the baby and the dog. When I arrived, I find out I was given a room with two queen beds instead.. okay fine. I was also placed on the second floor. As I load everything up to bring up to the room, I find out there is also no elevator. During my stay, the hotel fridge stopped working so I had to throw away the milk I had for my baby. When I explained my frustrations, I was told someone would get back to me within 24 48 hours (basically once I'd be gone). I asked if I could just cancel my second night as this was not an enjoyable experience and once again I was told they would not refund my money.
Ashley R. (Individual traveler, booked 1 room), from 
31-Aug-2021 Verified Review, stayed from Fri Aug 27 to Sun Aug 29 2021 at a C$167.99 average nightly rate. 
"Dog Friendly Basic Necessities."
Overall Score3.0/ 5
Good location; no frills and clearly a low budget place. Clean but stains on linens, bathroom quite nice. But we were the only guests in our section. While walking the dog, it was noted that the grounds need to be cleaned up but some effort was put into landscaping. Since it is near the university it is likely used seasonally. And it is possible that it is used as a placement for homeless.
Kate W. (Individual traveler, booked 1 room), from
11-Jul-2021 Verified Review, stayed from Thu Jul 08 to Fri Jul 09 2021 at a $103.68 average nightly rate. "It was an excellent stay at the Comfort Inn Waterloo,ON."
Overall Score5.0/ 5
Our only beef with the Comfort Inn was the price that we were charged by booking our room on line. It was supposed to be a room with a King Size bed instead it had two Queen Size beds which was no big deal. I will never book on line again as I thought I was booking a room for $90.00 CDN and I had to call the 800 # as I was instructed to do. I was talking to someone in the USA who couldn't speak very good English to begin with anyway when ALL said and DONE it cost me $152.37 CDN for a one night stay. What a rip off! This is what's wrong with our society today! Every one is out to screw you out of money instead of charging a fair and honest rate. They wouldn't do anything price wise for me other than give me their direct number instead of calling the 800 # next time. Well because of the OUTRAGEOUS CHARGE there MAY NOT BE A NEXT TIME.
Keith W. (Individual traveler, booked 1 room), from
24-Jun-2019 Verified Review, stayed from Fri Jun 21 to Sat Jun 22 2019 at a $81.99 average nightly rate. "Rooms and customer service"
Overall Score4.0/ 5
Very nice, clean and the front desk clerk gave excellent customer service; her name was Shanna, truly an asset to your company
Theresa S. (Individual traveler, booked 1 room), from 
24-Mar-2014 Verified Review 
Property Description
Welcome to the Comfort Inn Waterloo, your ideal choice in the area for family, group, and business travel. Our Hospitality Gold Award winning hotel offers Complimentary Wireless High Speed Access with our guest rooms providing you with the best in convenience and comfort. Enjoy dining at the newly renovated Angels Family Restaurant and Deli located on premises. Our location allows easy access to all major attractions and highways and is conveniently close to local attractions, including Conestoga Mall, the Village of St Jacob's and Farmers Market, and uptown Waterloo.Our business travellers will enjoy the convenience of being minutes away from University of Waterloo, Wilfrid Laurier University, Research in Motion, and Perimeter Institute. All our Rooms feature 1 queen or 2 double beds, coffee maker, hairdryer, iron & board, free local calls, free parking, and morning newspaper. Upgraded rooms feature an added fridge and microwave, as well as private exterior patio doors on ground level suites.
Details / Other Expenses
| Check In: | 2:00PM |
| Check Out: | 11:00AM |
| Year of Last Renovation: | 2016 |
| Floors: | 2 |
| Rooms: | 85 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 85 |
| Handicap Rooms: | 1 |
| Suites: | 0 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 1.0 Mi |
| Lounge/Bar Hours: | 7AM-9PM |
Policies / Expenses
| Cancellation: 4 pm day of arrival | |
| Nightly Parking: | 0 |
| Total Taxes: | 13.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Central location
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Electronic key card
- Facilities for the disabled
- Fax available
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- Voicemail
Airport & Shuttle Information
Pearson International Airport 99kmWaterloo International Airport 25 km
Airport Shuttle? Sorry, no airport shuttle available.Pet Friendly?
Yes! Pets are allowed.
Pet Friendly
About Comfort Inns
- Hot breakfast items with two waffle flavors, meat, and eggs
- Free high-speed internet access and daily newspaper
- Flat-panel TV's in each room
- Pool and/or exercise facilities available based on location
- Spacious seating areas in the lobby
The Comfort Inns highlights above are subject to change without notice.
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FAQs about Comfort Inn Waterloo
What time is check in?
Check in time is 2:00PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Comfort Inn Waterloo have?
There are 85 rooms in the property.
Can I get a AAA rate at Comfort Inn Waterloo?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King Bed Accessible Sofa Bed 1 Person Microwave, Refrigerator Radio
Can I get a Senior or AARP rate at Comfort Inn Waterloo?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior AARP Rate ID Required 1 King Bed Accessible Sofa Bed 1 Person Microwave, Refrigerator Radio
Is there shopping nearby?
Yes. Great shopping. Every guests reviewed liked the proximity to shopping.
Is there a WiFi internet?
Yes. Free Wifi. Good wifi. Wifi quality could be improved. The majority of guests said the wifi quality was bad.
Testimonials:
"Everything went very well! We will definitely be using your services again next year, and I mentioned you to several of the other bands at the festival. Thank you!" D.R. - Auburn, WA
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