RESIDENCE INN BY MARRIOTT CHICAGO DOWNTOWN

201 East Walton, Chicago, IL 60611 United States (USA)
View Map Reservations: 1-800-230-4134
3.0 Star Downtown All-Suite or Extended Stay Hotel in Cook County
41.90006-87.62136
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Very Good
4.5/ 5

Based on 561 guest reviews

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  • Free breakfast
  • 221 rooms in hotel
  • Hotel has 19 floors
  • Hotel has 221 suites
  • Check-in time: 3:00pm
  • Check-out time: 12:00pm
  • Group booking rating of 7.5/10

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Room Types

Check RatesAmerican Girl Place Package (see terms) 1 Bedroom 2 Room Suite 1 King Sofa Bed
Non-Smoking
Check RatesAmerican Girl Place Package (see terms) Studio 1 King Sofa Bed
Non-Smoking
Check RatesAmerican Girl Place Package Deluxe (see terms) 1 Bedroom 2 Room Suite 1 King Sofa Bed
Non-Smoking
Check RatesAmerican Girl Place Package Deluxe (see terms) Studio 1 King Sofa Bed
Non-Smoking
Check RatesDestination Art Institute (see terms) 1 Bedroom 2 Room Suite 1 King Sofa Bed
Non-Smoking
Check RatesDestination Art Institute (see terms) 2 Bedroom 1 Bath Suite
Non-Smoking
Check RatesDestination Art Institute (see terms) Studio 1 King Sofa Bed
Non-Smoking
Check RatesRate in Full (see terms) 1 Bedroom 2 Room Suite 1 King Sofa Bed
Non-Smoking
Check RatesRate in Full (see terms) 2 Bedroom 1 Bath Suite
Non-Smoking
Check RatesRate in Full (see terms) Studio 1 King Sofa Bed
Non-Smoking
Check RatesRate in Full (see terms) Studio 1 King Sofa Bed Premium Lake View High Floor
Non-Smoking
Check RatesRoom View
Non-Smoking
Check RatesRoom ViewNon-Refundable
Non-Smoking
Check RatesShedd Aquarium Adventure Includes (see terms) 1 Bedroom 2 Room Suite 1 King Sofa Bed
Non-Smoking
Check RatesShedd Aquarium Adventure Includes (see terms) 2 Bedroom 1 Bath Suite
Non-Smoking
Check RatesShedd Aquarium Adventure Includes (see terms) Studio 1 King Sofa Bed
Non-Smoking
Check RatesStudio
Non-Smoking
Check RatesStudioNon-Refundable
Non-Smoking
Check RatesSuite 1 Bedroom
Non-Smoking
Check RatesSuite 1 BedroomNon-Refundable
Non-Smoking
Check RatesSuite 2 Bedrooms
Non-Smoking
Check RatesSuite 2 BedroomsNon-Refundable
Non-Smoking
Check RatesWeekend Rate 1 Bedroom 2 Room Suite 1 King Sofa Bed
Non-Smoking
Check RatesWeekend Rate 2 Bedroom 1 Bath Suite
Non-Smoking
Check RatesWeekend Rate Studio 1 King Sofa Bed
Non-Smoking
Check RatesWeekend Rate Studio 1 King Sofa Bed Premium Lake View High Floor
Non-Smoking

Local Attractions

Navy PierJohn Hancock ObservatoryOak Street BeachMichigan Ave ShoppingWater Tower

Summary of Verified Reviews

Summary of 594 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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89
Excellent

Excellent family hotel. Close to Navy Pier. Great excursions and sightseeing. Clean.

“Travel with a family of 5: including” “Facilities were very clean”

Great Overall Ranking Top 23% in city
Excellent Family Hotel Top 1% in city
Great Business Hotel Top 16% in city

Good to know

  • Good kitchenette

    “Well equipped kitchenette” “Clean kitchen”

  • Great shopping

    “Close to Water Tower shopping” “Close to shopping”

  • Wonderful sightseeing

    “Close to Navy Pier” “Close to shops and riverwalk”

  • Friendly service

    “Staff very nice and caring” “Hotel staff was friendly and helpful”

Review highlights

Cleanliness

93/100
60 reviews

Clean hotel facilities. Clean rooms.

“Facilities were very clean” “Common areas were clean” “Clean suite”

Service

90/100
209 reviews

Service is professional and friendly.

“Staff very nice and caring” “Staff was outstanding” “Staff and facility were awesome”

Location

90/100
188 reviews

Great location. Near the beach with wonderful shopping, sightseeing, and excursions. Expensive, terrible parking.

“Close to the Magnificent Mile” “Location exceeded our expectations” “Great location and price”

Food

88/100
31 reviews

Great menu with excellent food and snacks in the affordable restaurant.

“Such fantastic dinners” “Free ice cream” “Real dishes”

Breakfast

78/100
114 reviews

Great and affordable breakfast.

“Good complimentary breakfast” “Good hot breakfast” “Delicious breakfast”

Room

77/100
203 reviews

Big rooms with excellent minibars and great kitchenettes. Clean and decently maintained rooms, great views, and okay beds. Outdated rooms with small bathrooms and bad furniture.

“Excellent pillows” “Shower was amazing” “Rooms spacious and well equipped”

WiFi

54/100
13 reviews

WiFi is good value.

“Free Internet” “Wi-fi didn't work” “Food and wi-fi included”

Ranked top 27% by families, with a score of 88

Good to know

  • Wonderful sightseeing

    “Close to Navy Pier” “Close to shops and riverwalk”

  • Clean hotel facilities

    “Facilities were very clean” “Common areas were clean”

  • Great view

    “Excellent view” “Awesome view of the city”

  • Great shopping

    “Close to Water Tower shopping” “Close to shopping”

Review highlights

Cleanliness

93/100
15 reviews

Clean hotel facilities. Clean rooms.

“Facilities were very clean” “Common areas were clean” “Clean suite”

Location

92/100
57 reviews

Great location. Good shopping and sightseeing.

“Close to the Magnificent Mile” “Location exceeded our expectations” “Great location and price”

Service

91/100
60 reviews

Friendly service and great reception.

“Staff very nice and caring” “Staff was outstanding” “Staff and facility were awesome”

Breakfast

76/100
33 reviews

Great and affordable breakfast.

“Good complimentary breakfast” “Good hot breakfast” “Delicious breakfast”

Room

73/100
57 reviews

Spacious, clean rooms with great views and good kitchenettes. Small bathrooms and so-so beds.

“Excellent pillows” “Shower was amazing” “Rooms spacious and well equipped”

Comfort

70/100
35 reviews

Beds are decent and generally comfortable. Big rooms, but small bathrooms.

“Spacious apartment” “No fan” “Loud whistling noise”

WiFi

48/100
5 reviews

Bad internet service.

“Wi-fi didn't work”

Ranked top 33% by couples, with a score of 90

Good to know

  • Clean rooms

    “Clean suite” “Clean kitchen”

  • Fair breakfast prices

    “Complimentary breakfast” “Complementary breakfast”

  • Clean

    “Facilities were very clean” “Common areas were clean”

  • Good kitchenette

    “Well equipped kitchenette” “Clean kitchen”

Review highlights

Cleanliness

92/100
11 reviews

Clean rooms.

“Facilities were very clean” “Common areas were clean” “Clean suite”

Service

89/100
24 reviews

Friendly service.

“Staff very nice and caring” “Staff was outstanding” “Staff and facility were awesome”

Location

87/100
22 reviews

Great location.

“Close to the Magnificent Mile” “Location exceeded our expectations” “Great location and price”

Breakfast

79/100
20 reviews

Great and affordable breakfast.

“Good complimentary breakfast” “Good hot breakfast” “Delicious breakfast”

Room

78/100
32 reviews

Spacious, clean rooms with good kitchenettes. Moderately well-maintained rooms with average beds.

“Excellent pillows” “Shower was amazing” “Rooms spacious and well equipped”

Value

66/100
11 reviews

Fairly good value for money. Fair breakfast prices.

“Place to stay at a decent price” “Travel with a family of 5: including” “Reasonable charge”

Ranked top 51% by business travelers, with a score of 88

Good to know

  • Great location

    “Close to the Magnificent Mile” “Location exceeded our expectations”

  • Fantastic service

    “Staff very nice and caring” “Staff was outstanding”

  • Great room

    “Excellent pillows” “Shower was amazing”

Review highlights

Location

90/100
7 reviews

Great location.

“Close to the Magnificent Mile” “Location exceeded our expectations” “Great location and price”

Service

83/100
10 reviews

Fantastic service.

“Staff very nice and caring” “Staff was outstanding” “Staff and facility were awesome”

Room

75/100
11 reviews

Great room.

“Excellent pillows” “Shower was amazing” “Rooms spacious and well equipped”

Value

61/100
4 reviews

Fairly good value for money.

“Place to stay at a decent price” “Travel with a family of 5: including” “Free Internet”

Ranked top 78% by solo travelers, with a score of 85

Good to know

  • Great room

    “Excellent pillows” “Shower was amazing”

  • Fantastic service

    “Staff very nice and caring” “Staff was outstanding”

Review highlights

Service

92/100
5 reviews

Fantastic service.

“Staff very nice and caring” “Staff was outstanding” “Staff and facility were awesome”

Room

78/100
6 reviews

Great room.

“Excellent pillows” “Shower was amazing” “Rooms spacious and well equipped”

Good to know

  • Good kitchenette

    “Well equipped kitchenette” “Clean kitchen”

  • Great shopping

    “Close to Water Tower shopping” “Close to shopping”

  • Friendly service

    “Staff very nice and caring” “Hotel staff was friendly and helpful”

  • Wonderful sightseeing

    “Close to Navy Pier” “Close to shops and riverwalk”

Review highlights

Cleanliness

93/100
58 reviews

Clean hotel facilities. Clean rooms.

“Facilities were very clean” “Common areas were clean” “Clean suite”

Service

90/100
195 reviews

Service is professional and friendly.

“Staff very nice and caring” “Staff was outstanding” “Staff and facility were awesome”

Location

90/100
163 reviews

Great location. Great excursions and nearby shopping and sightseeing. Expensive, terrible parking.

“Close to the Magnificent Mile” “Location exceeded our expectations” “Great location and price”

Food

89/100
27 reviews

Restaurant is great value with great food and snacks.

“Such fantastic dinners” “Free ice cream” “Real dishes”

Breakfast

77/100
100 reviews

Great and affordable breakfast.

“Good complimentary breakfast” “Good hot breakfast” “Delicious breakfast”

Room

77/100
185 reviews

Spacious, clean rooms with good kitchenettes. Nice view, decent beds and standard maintenance levels. Bathroom are undersized, and furniture is not great.

“Excellent pillows” “Shower was amazing” “Rooms spacious and well equipped”

WiFi

54/100
9 reviews

WiFi is good value.

“Free Internet” “Wi-fi didn't work” “Food and wi-fi included”

Ranked top 22% by families, with a score of 89

Good to know

  • Unpleasant entrance area

    “Elevators are small” “Elevators were small”

  • Great shopping

    “Close to Water Tower shopping” “Close to shopping”

  • Wonderful sightseeing

    “Close to Navy Pier” “Close to shops and riverwalk”

  • Clean hotel facilities

    “Facilities were very clean” “Common areas were clean”

Review highlights

Cleanliness

93/100
15 reviews

Clean hotel facilities. Clean rooms.

“Facilities were very clean” “Common areas were clean” “Clean suite”

Location

92/100
45 reviews

Great location. Good shopping and sightseeing.

“Close to the Magnificent Mile” “Location exceeded our expectations” “Great location and price”

Service

91/100
55 reviews

Friendly service and great reception.

“Staff very nice and caring” “Staff was outstanding” “Staff and facility were awesome”

Breakfast

77/100
27 reviews

Great and affordable breakfast.

“Good complimentary breakfast” “Good hot breakfast” “Delicious breakfast”

Room

74/100
50 reviews

Spacious, clean rooms with great views and good kitchenettes. Small bathrooms and so-so beds.

“Excellent pillows” “Shower was amazing” “Rooms spacious and well equipped”

Value

62/100
15 reviews

Fairly good value for money. Fair breakfast prices.

“Place to stay at a decent price” “Travel with a family of 5: including” “Free Internet”

Ranked top 46% by couples, with a score of 90

Good to know

  • Clean rooms

    “Clean suite” “Clean kitchen”

  • Fair breakfast prices

    “Complimentary breakfast” “Complementary breakfast”

  • Clean

    “Facilities were very clean” “Common areas were clean”

  • Tasty breakfast

    “Good complimentary breakfast” “Good hot breakfast”

Review highlights

Cleanliness

92/100
11 reviews

Clean rooms.

“Facilities were very clean” “Common areas were clean” “Clean suite”

Service

89/100
21 reviews

Friendly service.

“Staff very nice and caring” “Staff was outstanding” “Staff and facility were awesome”

Location

87/100
17 reviews

Great location.

“Close to the Magnificent Mile” “Location exceeded our expectations” “Great location and price”

Breakfast

79/100
18 reviews

Great and affordable breakfast.

“Good complimentary breakfast” “Good hot breakfast” “Delicious breakfast”

Room

77/100
27 reviews

Rooms are spacious and tidy and beds are alright.

“Excellent pillows” “Shower was amazing” “Rooms spacious and well equipped”

Value

66/100
10 reviews

Fairly good value for money. Fair breakfast prices.

“Place to stay at a decent price” “Travel with a family of 5: including” “Food and wi-fi included”

Ranked top 65% by business travelers, with a score of 85

Good to know

  • Great room

    “Excellent pillows” “Shower was amazing”

  • Great location

    “Close to the Magnificent Mile” “Location exceeded our expectations”

  • Fantastic service

    “Staff very nice and caring” “Staff was outstanding”

Review highlights

Location

90/100
7 reviews

Great location.

“Close to the Magnificent Mile” “Location exceeded our expectations” “Great location and price”

Service

83/100
10 reviews

Fantastic service.

“Staff very nice and caring” “Staff was outstanding” “Staff and facility were awesome”

Room

74/100
10 reviews

Great room.

“Excellent pillows” “Shower was amazing” “Rooms spacious and well equipped”

Value

61/100
4 reviews

Fairly good value for money.

“Place to stay at a decent price” “Travel with a family of 5: including” “Free Internet”

Review highlights

Service

92/100
6 reviews

Fantastic service.

“Staff very nice and caring” “Staff was outstanding” “Staff and facility were awesome”

Location

91/100
6 reviews

Great location.

“Close to the Magnificent Mile” “Location exceeded our expectations” “Great location and price”

Room

81/100
6 reviews

Great room.

“Excellent pillows” “Shower was amazing” “Rooms spacious and well equipped”

Review Semantics by TrustYou

Customer Reviews of Residence Inn by Marriott Chicago Downtown

4.5 out of 5.Based on 561 guest reviews, Very Good

Property Description

Get FREE breakfast, weekday social hour and High Speed Internet and, a full bbq dinner buffet on Wednesday evenings at this Residence Inn!Whether it's for a night, a week or a long-term visit, Residence Inn Chicago Downtown offers you magnificent accommodations that feel like home. Once a prestigious condominium, this extended stay suites hotel in downtown Chicago Illinois features elegantly transformed surroundings and oversized sleeping suites. The amenities, appointments and services are exactly the compliments you'd expect from a superior hotel. This Magnificent Mile hotel offers a friendly, accommodating staff to make your stay comfortable. And with the ideal location in Chicago's esteemed Gold Coast district, you are within minutes of world-class dining, Magnificent Mile shopping including American Girl Place, cultural venues including Shedd Aquarium, Navy Pier, Field Museum and Lake Michigan, as well as business and financial centers.

Details / Other Expenses

Check In:3:00pm
Check Out:12:00pm
Year of Last Renovation:2008
Floors:19
Rooms:221
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:221
Handicap Rooms:
Suites:221
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:1
Meeting Space:450 sq. feet
Banquet Space:Holds 20 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:0.5 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:4:00pm - 11:00pm
Policies / Expenses
Cancellation:
For individual reservations, cancellation is same day of arrival by 4pm. Group reservation that have signed a contract have a 90 day cancellation policy.
Nightly Parking:$45
Total Taxes:16.40%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax:11.90%
Occupancy Tax: 4.50%
Porterage Fee: 5.00 Per Stay
Additional Person Fee:25.00 Per Person
Rooms Wireless Internet Fee: 9.95 Per Day (Waived for groups)
Rooms Wired Internet Fee: 9.95 Per Day (Waived for groups)
Food and Beverage Service Charge:22.00%
Audio Visual Service Charge:22.00% (2)
Avg. Continental Breakfast Cost:24.00 Per Person
Avg. Plated Breakfast Cost:32.00 Per Person
Avg. Buffet Breakfast Cost:26.00 Per Person
Avg. Plated Lunch Cost:32.00 Per Person
Avg. Buffet Lunch Cost:32.00 Per Person
Avg. Plated Dinner Cost:60.00 Per Person
Banquet Gallon of Coffee:52.00 Per Person
Banquet Soda: 3.00 Per Person
Banquet Bottled Water: 3.00 Per Person

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
no pets allowed


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Charge for early check out
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Fax available
  • Fitness and health centre
  • Garage
  • Grocery service
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Kitchen facilities
  • Laundry facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

O'Hare Airport, 17 miles ($29-$35 each way)Midway Airport, 14 miles ($27-$30 each way)You can pickup airport express from the airports baggage claim area.

Local Shuttle Info: Go Shuttle6am-11pm, to/from both airports $30 oneway. No advance resv. needed FROM airports.

Airport Shuttle? Sorry, no airport shuttle available.

About Residence Inn by Marriott

  • Extended stay hotel offering large 1- and 2- bedroom suites and studio suites
  • Full kitchens with refrigerators, microwaves, stoves, and coffee makers
  • Free hot breakfast and free Wi-Fi everywhere
  • Complimentary evening socials offering food and drinks for guests
  • Fitness center with modern equipment and TVs
  • Great outdoor space with barbeque and fire pits
  • Private meeting spaces perfect for events and family gatherings
  • Free grocery delivery service available
  • Dry cleaning and on-site laundry services
  • Pet friendly

The Residence Inn by Marriott highlights above are subject to change without notice.

Previously known as:
Residence Inn by Marriott Chicago Downtown Mag Mil

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