DOUBLETREE SUITES BY HILTON HOUSTON BY THE GALLERI

5353 Westheimer Rd., Houston, TX 77056 United States (USA)
View Map Reservations: 1-800-230-4134
3.5 Star Downtown Hotel in Harris County
29.73953-95.46945
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Average
3.5/ 5

Based on 727 guest reviews

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  • With an outdoor pool!
  • Avg. Group Discount of 17.9%!
  • Fitness center on property
  • 380 sleeping rooms in hotel
  • Hotel has 26 floors
  • Check out: 12:00 Noon
  • Group friendly rating of 6.0/10
  • 12 meeting rooms in property

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Room Types

Check Rates 1 Bedroom Suite 1 King Bed Balcony Full Kitchen Dining Area Living Room
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Check Rates 1 Bedroom Suite 1 King Bed Balcony Full Kitchen Dining Area Living Room Sofa Sleeper in Room Safe Wi
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Check Rates 1 King 1 Bedroom Suite Little Extras Upgrade Inclds WiFi Dt Snack Bag 2 Drink Vouchers Day
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Check Rates 1 King 1 Bedroom Suite Little Extras Upgrade Inclds WiFi Dt Snack Bag 2 Drink Vouchers Day Sweet Dr
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Check Rates 1 King Bed Deluxe Room Balcony Mini Fridge Microwave WiFi Avail
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Check Rates 1 King Bed Deluxe Room Balcony Mini Fridge Microwave WiFi Avail Sweet Dreams Experience Bed
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Check Rates 1 King Bed Room Little Extras Upgrade Inclds WiFi Dt Snack Bag 2 Drink Vouchers Day
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Check Rates 1 King Bed Room Little Extras Upgrade Inclds WiFi Dt Snack Bag 2 Drink Vouchers Day Sweet Dreams Exp
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Check Rates 1 King Bed Sweet Dreams Experience Bed WiFi Available Mini Fridge
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Check Rates 1 King Bed Sweet Dreams Experience Bed WiFi Available Mini Fridge in Room Safe
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Check Rates 1 King Bed with Balcony Little Extras Upgrade Inclds WiFi Dt Snack Bag 2 Drink Vouchers Day
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Check Rates 1 King Bed with Balcony Little Extras Upgrade Inclds WiFi Dt Snack Bag 2 Drink Vouchers Day Sweet Dr
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Check Rates 1 King Mobility Accessible with Roll In Shower No Mini Fridge in Room Safe
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Check Rates 1 King Mobility Accessible with Roll In Shower No Mini Fridge in Room Safe WiFi Avail
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Check Rates 1 King Mobility Accessible with Tub Mini Fridge in Room Safe
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Check Rates 1 King Mobility Accessible with Tub Mini Fridge in Room Safe WiFi Avail Sweet Dreams Experience Bed
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Check Rates 2 Queen 1 Bedroom Suite Little Extras Upgr Inclds WiFi Dt Snack Bag 2 Drink Vouchers Day
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Check Rates 2 Queen 1 Bedroom Suite Little Extras Upgr Inclds WiFi Dt Snack Bag 2 Drink Vouchers Day Sweet Drea
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Check Rates 2 Queen 1 Bedroom Suite Little Extras Upgrade Inclds WiFi Dt Snack Bag 2 Drink Vouchers Day
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Check Rates 2 Queen 1 Bedroom Suite Little Extras Upgrade Inclds WiFi Dt Snack Bag 2 Drink Vouchers Day Sweet D
Non-Smoking
Check Rates 2 Queen Beds Room Little Extras Upgrade Inclds WiFi Dt Snack Bag 2 Drink Vouchers Day
Non-Smoking
Check Rates 2 Queen Beds Room Little Extras Upgrade Inclds WiFi Dt Snack Bag 2 Drink Vouchers Day Sweet Dreams E
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Check Rates 2 Queen Beds Room Mini Fridge WiFi Avail
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Check Rates 2 Queen Beds Room Mini Fridge WiFi Avail Sweet Dreams Experience Bed
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Check Rates 2 Queen Beds Suite
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Check Rates 2 Queen Beds Suite Balcony Full Kitchen Dining Area Living Room
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Check Rates 2 Queen Beds Suite Balcony Full Kitchen Dining Area Living Room Sofa Sleeper in Room Safe WiFi Avail
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Check Rates 2 Queen Beds Suite Bed and Breakfast!
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Check Rates 2 Queen Beds Suite Full Kitchen Dining Area Living Room
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Check Rates 2 Queen Beds Suite Full Kitchen Dining Area Living Room Sweet Dreams Experience Bed WiFi Avail
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Check Rates 2 Queen Beds Suite Park Sleep and Eat!
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Check Rates 2 Queen Kitchen Mobility Accessible Roll In Shower No 1 Bedroom Full Kitchen Dining Area Living Roo
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Check Rates 2 Queen Kitchen Suite Mobility Accessible Tub No 1 Bedroom Full Kitchen Dining Area Living Room
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Check Rates 2 Queen Kitchen Suite Mobility Accessible Tub No 1 Bedroom Full Kitchen Dining Area Living Room Swe
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Check Rates 2double Mobility Hearing Accessible Bathtub No Visual Firealarm Door Phone Alert
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Check Rates 2double Mobility Hearing Accessible Bathtub No Visual Firealarm Door Phone Alert WiFi Available Mini
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Check Rates 2x Points Package 1 King Bed Deluxe Room Balcony Mini Fridge Microwave WiFi Avail
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Check Rates 2x Points Package 1 King Bed Sweet Dreams Experience Bed WiFi Available Mini Fridge
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Check Rates 2x Points Package 2 Queen Beds Room Mini Fridge WiFi Avail
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Check Rates Deluxe Room 1 King Bed
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Check Rates Deluxe Suite 2 Queen Beds Kitchen
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Check Rates King Suite
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Check Rates King Suite Bed and Breakfast!
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Check Rates King Suite Park Sleep and Eat!
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Check Rates Room 1 King Bed
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Check Rates Room 1 King Bed Balcony
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Check Rates Room 2 Queen Beds
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Check Rates Room Accessible
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Check Rates Room Accessible (Roll in Shower)
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Check Rates Suite 1 King Bed
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Check Rates Suite 2 Queen Beds
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Check Rates Suite 2 Queen Beds Accessible Microwave
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Check Rates Suite 2 Queen Beds Accessible Microwave Bed and Breakfast!
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Local Attractions

Only 1/2 block from Galleria Shopping Complex and dinning/entertainment venues, only minutes from Downtown Area, Museum District, Zoo, Hermann Park, Medical Center, Reliant Stadium, Minute Maid Park and Memorial Park.

Verified Reviews of Doubletree Suites by Hilton Houston by The Galleri

Below are the verified reviews from guests that we have booked recently:
"Would recommend this hotel!"
Overall Score4.0/ 5
The hotel room was all what the web site said it would be. The room was comfortable, clean and very nice for the price and area. Only thing that was wrong was the dishwasher didn't work. But overall great room.
(Individual traveler, booked 1 room), from US flag
11-Jul-2014 Verified Review, stayed from Wed Jul 09 to Fri Jul 11 2014 at a $104.50 average nightly rate.

Summary of Verified Reviews

Summary of 1,544 verified reviews

73
Fair

Good family hotel. Located near shopping areas with easy access to parking. Friendly staff and reasonably priced restaurant. Stylish Hotel. Popular among business travelers.

“Good experience for a family” “Well appointed rooms”

Excellent Family Hotel Top 3% in city
Excellent City Hotel Top 5% in city

Good to know

  • Poor access to parking

    “Paying for self parking” “Paid for garage parking”

  • Great shopping

    “Excellent shopping in Galleria” “Next door to shopping and food”

  • Spacious rooms

    “Enjoyed the spacious suite w/ full kitchen” “Very spacious rooms”

  • Dirty room

    “Damp blankets” “Sheets were stained and dirty”

Review highlights

Wellness

100/100
10 reviews

Awesome wellness and fitness areas.

“EXCELLENT FITNESS ROOM” “Spa next door to” “High quality gym”

Location

78/100
317 reviews

Great location. Accessible by car, but parking is awful and costly. Shopping, restaurants and bars in the area are great.

“Fabulous location” “Accessible to many excellent restaurants” “Excellent shopping in Galleria”

Breakfast

75/100
125 reviews

Great and affordable breakfast.

“Continental breakfast was delicious” “Complementary breakfast” “Free breakfast and snacks”

Service

70/100
557 reviews

Average reception and service professionalism is typical. Poorly-managed hotel with bad housekeeping, but friendly service. Room service is perfect. Booking process is sufficient. Great hotel security.

“Shuttle drivers were pleasant and knowledgeable” “Front desk accommodating and helpful” “Hotel staff was accommodating”

Value

61/100
203 reviews

Fairly good value for money. Breakfast, bar and restaurant prices are cheap. Free internet.

“Paid for garage parking” “Hotel charged me” “Perfect room for the price”

Room

55/100
616 reviews

Average but big rooms with wonderful views, and okay beds. Bad TV's and furniture, and dirty rooms. Rooms are outdated and not well-kept with bad balconies and A/C. Mediocre sized, dirty bathrooms. Kitchenette is acceptable. Good minibar.

“Enjoyed the spacious suite w/ full kitchen” “AC had been broken” “Dishwasher was broken”

WiFi

53/100
25 reviews

WiFi is good value.

“Free wi fi” “Free internet access” “Decent internet”

Cleanliness

47/100
233 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

“Damp blankets” “Sheets were stained and dirty” “Dirty and wet carpet”

Amenities

42/100
139 reviews

Old facilities and unpleasant entrance area. Unspectacular architecture.

“Carpets looked old” “10th floor still terrible” “Halls were unclean”

Vibe

36/100
146 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Stylish Hotel. Awesome for families. Good choice for a city trip. Good for business people.

“Old sheets” “Carpets looked old” “Entire presentation was entirely unprofessional”

Ranked top 46% by families, with a score of 76

Good to know

  • Great desserts & fruits

    “Cookies available but that was ok” “Free chocolate chip cookies”

  • Tasty breakfast

    “Continental breakfast was delicious” “Complementary breakfast”

  • Great shopping

    “Excellent shopping in Galleria” “Next door to shopping and food”

  • Fair breakfast prices

    “Free breakfast buffet” “Free breakfast and snacks”

Review highlights

Location

80/100
47 reviews

Great location near lots of shopping. Expensive, terrible parking.

“Fabulous location” “Accessible to many excellent restaurants” “Excellent shopping in Galleria”

Breakfast

75/100
28 reviews

Great and affordable breakfast.

“Continental breakfast was delicious” “Complementary breakfast” “Free breakfast and snacks”

Service

70/100
88 reviews

Reception friendly and relatively professional, with great restaurant service.

“Valet service exceeded expectations” “Shuttle drivers were pleasant and knowledgeable” “Front desk accommodating and helpful”

Food

65/100
21 reviews

Food is fine, with excellent desserts.

“Cookie they gave us was delicious” “Not enough chairs at the dining table” “Buffet was lacking”

Value

61/100
29 reviews

Fairly good value for money. Fair breakfast prices.

“Rate for a Suite was marvelous” “Upfront about the additional charges” “HOTEL WAS ALREADY EXPENSIVE”

Room

55/100
97 reviews

Overall, rooms are average, yet dirty with bad bathrooms. Rooms are big, but old and lacking maintenance with subpar furniture. Beds and kitchenettes are so-so.

“AC had been broken” “Dishwasher was broken” “Sheets were stained and dirty”

WiFi

52/100
7 reviews

Regular internet service.

“Free internet access” “Wifi was not working” “Free wifi”

Cleanliness

48/100
39 reviews

Dirty room. Moderately clean hotel facilities.

“Damp blankets” “Sheets were stained and dirty” “Dirty and wet carpet”

Amenities

41/100
21 reviews

Poor hotel buildings.

“Carpets looked old” “10th floor still terrible” “Halls were unclean”

Vibe

34/100
18 reviews

Poor vibe. Hotel is outdated.

“Old sheets” “Carpets looked old” “Entire presentation was entirely unprofessional”

Ranked top 50% by couples, with a score of 75

Good to know

  • Great view

    “GREAT balcony view” “Excellent view from the balcony”

  • Unpleasant entrance area

    “No elevators” “Hallways smell like smokey and musty”

  • Friendly atmosphere

    “Welcoming experience” “Easy enjoyable trip”

  • Bad furniture

    “Not enough chairs at the dining table” “No closet or valet”

Review highlights

Location

77/100
39 reviews

Great location near lots of shopping. Expensive, terrible parking.

“Fabulous location” “Accessible to many excellent restaurants” “Excellent shopping in Galleria”

Breakfast

72/100
13 reviews

Tasty breakfast.

“Continental breakfast was delicious” “Complementary breakfast” “Free breakfast and snacks”

Service

68/100
56 reviews

Friendly, more-or-less professional service, and so-so reception.

“Hotel staff was accommodating” “Check in was horribly disorganized” “Clerk was very rude”

Room

58/100
69 reviews

Decent, but old rooms with okay beds and poor furniture. Filthy, run-down rooms and bathrooms. Spacious rooms with excellent views.

“Enjoyed the spacious suite w/ full kitchen” “Carpet was not very clean” “AC had been broken”

Value

57/100
19 reviews

Fairly good value for money.

“Self Parking too expensive” “The best value” “Hotel charged me”

Cleanliness

45/100
35 reviews

Dirty room. Moderately clean hotel facilities.

“Damp blankets” “Sheets were stained and dirty” “Dirty and wet carpet”

Vibe

38/100
18 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area.

“Old sheets” “Carpets looked old” “Entire presentation was entirely unprofessional”

Amenities

38/100
19 reviews

Poor buildings and an uninspiring entrance area.

“Carpets looked old” “10th floor still terrible” “Halls were unclean”

Ranked top 51% by business travelers, with a score of 71

Good to know

  • Tasty breakfast

    “Continental breakfast was delicious” “Complementary breakfast”

  • Spacious rooms

    “Enjoyed the spacious suite w/ full kitchen” “Very spacious rooms”

  • Friendly service

    “Front desk accommodating and helpful” “Staff was very friendly and professional”

  • Great location

    “Fabulous location” “Accessible to many excellent restaurants”

Review highlights

Location

79/100
24 reviews

Great location near lots of shopping. Expensive, terrible parking.

“Fabulous location” “Accessible to many excellent restaurants” “Excellent shopping in Galleria”

Breakfast

78/100
10 reviews

Great and affordable breakfast.

“Continental breakfast was delicious” “Complementary breakfast” “Free breakfast and snacks”

Service

73/100
39 reviews

Friendly, more-or-less professional service, and so-so reception.

“Valet service exceeded expectations” “Shuttle drivers were pleasant and knowledgeable” “Front desk accommodating and helpful”

Value

63/100
17 reviews

Fairly good value for money. Fair breakfast prices.

“Rate for a Suite was marvelous” “Great rates” “HOTEL WAS ALREADY EXPENSIVE”

Room

55/100
52 reviews

Large, reasonably clean rooms and comfortable beds. Rooms needing maintenance, with bad bathrooms and A/C.

“Enjoyed the spacious suite w/ full kitchen” “Carpet was not very clean” “AC had been broken”

Cleanliness

51/100
22 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Suite was very clean and spacious” “22nd floor, and everything was clean” “Clean environment”

WiFi

51/100
5 reviews

Regular internet service.

“Free internet access” “Poor internet” “Had to pay for wifi”

Amenities

45/100
10 reviews

Poor hotel buildings.

“Carpets looked old” “10th floor still terrible” “Halls were unclean”

Vibe

39/100
14 reviews

Poor vibe. Hotel is outdated.

“Old sheets” “Carpets looked old” “Entire presentation was entirely unprofessional”

Ranked top 59% by solo travelers, with a score of 72

Good to know

  • Poorly-maintained rooms

    “Shower drain does not drain” “Toilet didn't flush”

  • Dirty room

    “Damp blankets” “Sheets were stained and dirty”

  • Great location

    “Fabulous location” “Accessible to many excellent restaurants”

  • Dirty

    “Damp blankets” “Sheets were stained and dirty”

Review highlights

Location

81/100
9 reviews

Great location.

“Fabulous location” “Accessible to many excellent restaurants” “Excellent shopping in Galleria”

Service

66/100
10 reviews

Service is average, but very friendly.

“Valet service exceeded expectations” “Shuttle drivers were pleasant and knowledgeable” “Valet staff were so rude”

Value

62/100
5 reviews

Fairly good value for money.

“Charged me two rooms” “The best value” “Hotel charged me”

Room

49/100
17 reviews

Neglected, dirty rooms.

“AC had been broken” “Dishwasher was broken” “Sheets were stained and dirty”

Cleanliness

44/100
8 reviews

Dirty room.

“Damp blankets” “Sheets were stained and dirty” “Dirty and wet carpet”

Good to know

  • Poor access to parking

    “Paying for self parking” “Paid for garage parking”

  • Great shopping

    “Excellent shopping in Galleria” “Next door to shopping and food”

  • Spacious rooms

    “Enjoyed the spacious suite w/ full kitchen” “Very spacious rooms”

  • Poorly-maintained rooms

    “Shower drain does not drain” “Toilet didn't flush”

Review highlights

Wellness

100/100
10 reviews

Awesome wellness and fitness areas.

“EXCELLENT FITNESS ROOM” “Spa next door to” “High quality gym”

Location

78/100
302 reviews

Great location. Accessible by car, but parking is awful and costly. Shopping, restaurants and bars in the area are great.

“Fabulous location” “Accessible to many excellent restaurants” “Excellent shopping in Galleria”

Breakfast

76/100
121 reviews

Great and affordable breakfast.

“Continental breakfast was delicious” “Complementary breakfast” “Free breakfast and snacks”

Service

69/100
538 reviews

Average reception and service professionalism is typical. Poorly-managed hotel with bad housekeeping, but friendly service. Room service is perfect. Booking process is sufficient. Great hotel security.

“Shuttle drivers were pleasant and knowledgeable” “Front desk staff was horrible” “Staff was outstanding”

Value

61/100
200 reviews

Fairly good value for money. Breakfast, bar and restaurant prices are cheap. Free internet.

“Rate for a Suite was marvelous” “Expensive self parking” “Great rates”

Room

55/100
599 reviews

Decent beds and rooms, great views. Outdated, dirty rooms which are poorly-maintained. Large rooms, and good minibars. Mediocre sized, dirty bathrooms. Below average furnishing, balconies, and A/C. Bad TV's and kitchenettes.

“Enjoyed the spacious suite w/ full kitchen” “Carpet was not very clean” “AC had been broken”

WiFi

53/100
25 reviews

WiFi is good value.

“Free wi fi” “Free internet access” “Doesn't provide Wi-Fi”

Cleanliness

48/100
229 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

“Damp blankets” “Sheets were stained and dirty” “Dirty and wet carpet”

Amenities

42/100
133 reviews

Old facilities and unpleasant entrance area. Bad architecture.

“Carpets looked old” “10th floor still terrible” “Halls were unclean”

Vibe

38/100
139 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Stylish Hotel.

“Old sheets” “Carpets looked old” “Entire presentation was entirely unprofessional”

Ranked top 40% by families, with a score of 76

Good to know

  • Bad kitchenette

    “Coffee table wasn't cleaned well either” “No refrigerator or microwave”

  • Great desserts & fruits

    “Cookies available but that was ok” “Free chocolate chip cookies”

  • Tasty breakfast

    “Continental breakfast was delicious” “Complementary breakfast”

  • Fair breakfast prices

    “Free breakfast buffet” “Free breakfast and snacks”

Review highlights

Location

79/100
43 reviews

Great location near lots of shopping. Expensive, terrible parking.

“Fabulous location” “Accessible to many excellent restaurants” “Excellent shopping in Galleria”

Breakfast

74/100
28 reviews

Great and affordable breakfast.

“Continental breakfast was delicious” “Complementary breakfast” “Free breakfast and snacks”

Service

69/100
84 reviews

Friendly, more-or-less professional service, and so-so reception.

“Staff was excellent” “Front desk accommodating and helpful” “Check in was horribly disorganized”

Value

61/100
27 reviews

Fairly good value for money. Fair breakfast prices.

“Rate for a Suite was marvelous” “Great prices” “Hotel charged me”

Room

52/100
95 reviews

Well-sized, typical rooms with mediocre beds. Dirty, old, poorly-maintained rooms and bathrooms. Bad furnishing and kitchenettes.

“Carpet was not very clean” “AC had been broken” “Dishwasher was broken”

WiFi

52/100
7 reviews

Regular internet service.

“Free internet access” “Great Internet” “Free wifi”

Cleanliness

49/100
37 reviews

Dirty room. Moderately clean hotel facilities.

“Damp blankets” “Sheets were stained and dirty” “Dirty and wet carpet”

Amenities

41/100
20 reviews

Poor hotel buildings.

“Carpets looked old” “10th floor still terrible” “Halls were unclean”

Vibe

34/100
17 reviews

Poor vibe. Hotel is outdated.

“Old sheets” “Carpets looked old” “Entire presentation was entirely unprofessional”

Ranked top 51% by couples, with a score of 74

Good to know

  • Great view

    “GREAT balcony view” “Excellent view from the balcony”

  • Unpleasant entrance area

    “No elevators” “Hallways smell like smokey and musty”

  • Friendly atmosphere

    “Welcoming experience” “Easy enjoyable trip”

  • Bad furniture

    “Not enough chairs at the dining table” “No closet or valet”

Review highlights

Location

77/100
38 reviews

Great location near lots of shopping. Expensive, terrible parking.

“Fabulous location” “Accessible to many excellent restaurants” “Excellent shopping in Galleria”

Breakfast

72/100
13 reviews

Tasty breakfast.

“Continental breakfast was delicious” “Complementary breakfast” “Free breakfast and snacks”

Service

68/100
55 reviews

Friendly, more-or-less professional service, and so-so reception.

“Check in was horribly disorganized” “Attendants in the front desk was rude” “Front desk staff was horrible”

Room

59/100
68 reviews

Decent, but old rooms with okay beds and poor furniture. Filthy, run-down rooms and bathrooms. Spacious rooms with excellent views.

“Rate for a Suite was marvelous” “Carpet was not very clean” “AC had been broken”

Value

57/100
19 reviews

Fairly good value for money.

“Charged me two rooms” “Great deal for the price” “HOTEL WAS ALREADY EXPENSIVE”

Cleanliness

46/100
34 reviews

Dirty room. Moderately clean hotel facilities.

“Damp blankets” “Sheets were stained and dirty” “Dirty and wet carpet”

Vibe

38/100
18 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area.

“Old sheets” “Carpets looked old” “Entire presentation was entirely unprofessional”

Amenities

38/100
18 reviews

Poor buildings and an uninspiring entrance area.

“Carpets looked old” “10th floor still terrible” “Halls were unclean”

Ranked top 52% by business travelers, with a score of 70

Good to know

  • Bad air conditioning

    “A/C not working” “No air circulation”

  • Poor access to parking

    “Paying for self parking” “Paid for garage parking”

  • Hotel is outdated

    “Aged property” “The place seems old”

  • Poor vibe

    “Old sheets” “Carpets looked old”

Review highlights

Location

79/100
23 reviews

Great location near lots of shopping. Expensive, terrible parking.

“Fabulous location” “Accessible to many excellent restaurants” “Excellent shopping in Galleria”

Breakfast

78/100
8 reviews

Great and affordable breakfast.

“Continental breakfast was delicious” “Complementary breakfast” “Free breakfast and snacks”

Service

72/100
37 reviews

Friendly, more-or-less professional service, and so-so reception.

“Valet service exceeded expectations” “Shuttle drivers were pleasant and knowledgeable” “Front desk accommodating and helpful”

Value

63/100
16 reviews

Fairly good value for money. Fair breakfast prices.

“Decent price” “Hotel charged me” “Had to pay for wifi”

Room

53/100
50 reviews

Large, reasonably clean rooms and comfortable beds. Rooms needing maintenance, with bad bathrooms and A/C.

“AC had been broken” “Dishwasher was broken” “Sheets were stained and dirty”

Cleanliness

51/100
22 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Suite was very clean and spacious” “22nd floor, and everything was clean” “Clean environment”

WiFi

51/100
5 reviews

Regular internet service.

“Free internet access” “Great Internet” “Free wifi”

Amenities

46/100
9 reviews

Poor hotel buildings.

“Carpets looked old” “10th floor still terrible” “Halls were unclean”

Vibe

39/100
13 reviews

Poor vibe. Hotel is outdated.

“Old sheets” “Carpets looked old” “Entire presentation was entirely unprofessional”

Ranked top 77% by solo travelers, with a score of 66

Good to know

  • Poorly-maintained rooms

    “Shower drain does not drain” “Toilet didn't flush”

  • Dirty room

    “Damp blankets” “Sheets were stained and dirty”

  • Great location

    “Fabulous location” “Accessible to many excellent restaurants”

  • Dirty

    “Damp blankets” “Sheets were stained and dirty”

Review highlights

Location

82/100
8 reviews

Great location.

“Fabulous location” “Accessible to many excellent restaurants” “Excellent shopping in Galleria”

Service

66/100
10 reviews

Service is average, but very friendly.

“Excellent staff” “Front desk accommodating and helpful” “Check in was horribly disorganized”

Value

62/100
5 reviews

Fairly good value for money.

“Self Parking too expensive” “Charged me two rooms” “Great weekend rate”

Room

49/100
16 reviews

Neglected, dirty rooms.

“AC had been broken” “Dishwasher was broken” “Sheets were stained and dirty”

Cleanliness

44/100
8 reviews

Dirty room.

“Damp blankets” “Sheets were stained and dirty” “Dirty and wet carpet”

Good to know

  • Spacious rooms

    “Enjoyed the spacious suite w/ full kitchen” “Very spacious rooms”

Review highlights

Location

82/100
11 reviews

Great location.

“Fabulous location” “Accessible to many excellent restaurants” “Excellent shopping in Galleria”

Comfort

74/100
6 reviews

Large, comfortable rooms.

“Our stay was quiet refreshing” “Enjoyed the spacious suite w/ full kitchen” “Great night sleep”

Service

71/100
14 reviews

Fantastic service.

“Valet service exceeded expectations” “Shuttle drivers were pleasant and knowledgeable” “Front desk accommodating and helpful”

Room

61/100
10 reviews

Big, decent rooms.

“Rate for a Suite was marvelous” “AC had been broken” “Dishwasher was broken”

Ranked top 75% by families, with a score of 73

Good to know

  • Great location

    “Fabulous location” “Accessible to many excellent restaurants”

Review highlights

Location

82/100
4 reviews

Great location.

“Fabulous location” “Accessible to many excellent restaurants” “Excellent shopping in Galleria”

Review Semantics by TrustYou

Customer Reviews of Doubletree Suites by Hilton Houston by The Galleri

3.5 out of 5. Based on 727 guest reviews , Average

Property Description

A full service upscale hotel ideally located just 1/2 block from the famed Galleria Shopping Complex and within walking distance of numerous dining and entertainment venues. Accommodations are in 336 suites, each 840 sq. ft. complete with full kitchen, living and dining room. Additionally, the hotel offers 44 deluxe rooms with microwave and mini refridgerators. Hotel offers exceptional recreational facilities including a large outdoor pool, whirlpool and fitness center! Wireless High speed internet is available throughout the entire hotel. Hotel offers other services such as 24 hour room service, on site restaurant and bar, covered parking, valet dry cleaning and on site self-service laundry facilities. We have banquet and meeting facilities for up to 150 people. Beautiful, elegant and inviting!!

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 Noon
Year of Last Renovation: 2008
Floors: 26
Rooms: 380
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 350
Handicap Rooms:
Suites: 380
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 12 View Spaces
Meeting Space: 10000 sq. feet
Banquet Space: Holds 120 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 5pm-11pm
Pool Info:
Outdoor pool Open until 11PM Gas fire pit
Policies / Expenses
Cancellation:
48 hrs.
Nightly Parking: $23
Typical Group Deposit: credit card
Total Taxes: 17.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 8.25%
Occupancy Tax: 17.00%
Food and Beverage Tax: 8.25%
Audio Visual Tax: 8.25%
Parking Fee: 23.00 Per Night (self parking)
Porterage Fee: 6.00 Per Person
Shipping Handling Fee: 1.00 Per Item
Rooms Wireless Internet Fee: 9.95 Per Day
Food and Beverage Service Charge: 24.00%
Banquet Soda: 4.00 Per Item
Banquet Bottled Water: 3.00 Per Item

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Pets: Allowed Maximum size: Medium Maximum weight: 60 lbs Pets are permitted. There is a $100 deposit due at check-in. $50 is refunded at checkout.


  • Air conditioning
  • Alarm clock
  • ATM
  • Baby facilities in room
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Central location
  • Charge for early check out
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Kitchen facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Terrace
  • Travellers cheques accepted
  • Valet Parking
  • Video Games in Room
  • Voicemail

Airport & Shuttle Information

Hobby Airport- 20 mi Intercontinental Airport-25 mi

Local Shuttle Info: Complimentary shuttel service within (3) miles of the hotel

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Full American Breakfast buffet for $19.95 Discounts available with room blocks

About Doubletree Hotels

  • Delicious warm chocolate chip cookies upon check-in
  • HD TV's
  • Free Wi-Fi in public spaces
  • Premium bath products by Crabtree & Evelyn
  • DoubleTree Fitness Guest Rooms
  • Green-Certified Hotels
  • Eforea Spa offers three customized experiences for any guest
  • Select locations offer Made Markets, serving healthier, fresh made options

The Doubletree Hotels highlights above are subject to change without notice.

Previously known as:
Doubletree Guest Suite Houston by The Galleris, Doubletree Guest Suites, Doubletree Guest Suites Houston, Doubletree Guest Suites Houston by The Galleria, Doubletree Hilton Houston by The Galleria, Doubletree Suites by Hilton by The Galleria, Doubletree Suites by Hilton Houston by Galleria, Doubletree Suites by Hilton Houston Galleria, Doubltree Guest Suites Houston by The Galleria

Group vs. Individual Rates at Doubletree Suites by Hilton Houston by The Galleri

Rate fluctuations of Doubletree Suites by Hilton Houston by The Galleri

The chart above shows trends of prices for both group/meeting quotes and the best individual traveler prices we could find at the time the group/meeting offer was entered. The most competitive group or meeting displayed is 43.5% in the month of April 2016 and the highest average individual rate is $253 in the month of January 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Doubletree Suites by Hilton Houston by The Galleri in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Doubletree Suites by Hilton Houston by The Galleri

Below are the meeting, banquet, conference and event spaces at Doubletree Suites by Hilton Houston by The Galleri.

Feel free to use the Doubletree Suites by Hilton Houston by The Galleri meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Houston event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Lido/Milano/Capri 66 x 20 x 10 1320 --/120 -- 85 50 50 60 --/-- 150 150 --
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Lido/Milano/Capri

Our Lido/Milano/Capri rooms all open to the Mezzanine Lounge and are adjacent to McKinley's restaraunt. Beautiful windows with amazing views overlook Westheimer Road in the Galleria area. This room is perfect for meetings or social events!
Room Type:
General Meeting Room
Total Size:
1320 Sq. Feet
Dimensions:
66 x 20 x 10 Ft.
Floor Level:
2
Power Outlets:
8
Columns:
0
Windows:
4
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Room Rental can be lessened or waived based upon food and beverage needs
Brussels 1 & 2 20 x 78 x 10 1560 --/120 -- 85 50 50 60 --/-- 175 150 --
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Brussels 1 & 2

Room Type:
General Meeting Room
Total Size:
1560 Sq. Feet
Dimensions:
20 x 78 x 10 Ft.
Floor Level:
Ground Level
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Room Rental can be lessened or waived based upon food and beverage needs
Bordeaux 1 & 2 20 x 78 x 10 1560 --/120 -- 85 50 50 60 --/-- 175 150 --
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Bordeaux 1 & 2

Room Type:
General Meeting Room
Total Size:
1560 Sq. Feet
Dimensions:
20 x 78 x 10 Ft.
Floor Level:
Ground Level
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Room Rental can be lessened or waived based upon food and beverage needs
Geneva 20 x 39 x 10 780 --/60 -- 30 25 25 30 --/-- 60 50 --
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Geneva

Room Type:
General Meeting Room
Total Size:
780 Sq. Feet
Dimensions:
20 x 39 x 10 Ft.
Floor Level:
2
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Room Rental can be lessened or waived based upon food and beverage needs
Venice 1 & 2 20 x 54 x 10 1080 --/80 -- 60 40 40 40 --/-- 100 80 --
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Venice 1 & 2

Room Type:
General Meeting Room
Total Size:
1080 Sq. Feet
Dimensions:
20 x 54 x 10 Ft.
Floor Level:
2
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Room Rental can be lessened or waived based upon food and beverage needs
Cardiff 26 x 20 x 8 520 --/-- -- -- -- -- 12 --/-- -- -- --
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Cardiff

Room Type:
Boardroom
Total Size:
520 Sq. Feet
Dimensions:
26 x 20 x 8 Ft.
Floor Level:
2
Power Outlets:
4
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Room Rental can be lessened or waived based upon food and beverage needs
Windsor 26 x 20 x 8 520 --/-- -- -- -- -- 12 --/-- -- -- --
Close This

Windsor

Room Type:
Boardroom
Total Size:
520 Sq. Feet
Dimensions:
26 x 20 x 8 Ft.
Floor Level:
2
Power Outlets:
4
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Room Rental can be lessened or waived based upon food and beverage needs

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