AC HOTEL CUZCO BY MARRIOTT

Paseo De La Castellana 133, Madrid 28046 Spain (ESP)
4.0 Star Downtown Hotel
40.45904-3.69115
Check availability
Very Good
4.0/ 5

Based on 481 guest reviews

Show Guest Reviews
  • Avg. Group Discount of 19.6%!
  • Fitness / Gym is on-site
  • 319 rooms in property
  • Hotel has 15 floors
  • Hotel has 14 suites
  • Check-out: 12.00
  • Group friendly rating of 10.0/10
  • 9 conference rooms in property

Check Current Prices






Include Discounts:

Room Types

Check RatesDeluxe Room
Non-Smoking
Check RatesDeluxe Room Deluxe Room Stay For Breakfast
Non-Smoking
Check RatesDouble Deluxe
Non-Smoking
Check RatesDouble Deluxe Breakfast Included
Non-Smoking
Check RatesDouble Premium Deluxe
Non-Smoking
Check RatesDouble Premium Deluxe Breakfast Included
Non-Smoking
Check RatesDouble Standard
Non-Smoking
Check RatesDouble Standard Breakfast Included
Non-Smoking
Check RatesFamily Room
Non-Smoking
Check RatesFamily Room Family Room
Non-Smoking
Check RatesPremium Deluxe Room
Non-Smoking
Check RatesPremium Deluxe Room Standard Rate
Non-Smoking
Check RatesPremium Deluxe Room Stay For Breakfast!
Non-Smoking
Check RatesStandard Room Feel The City
Non-Smoking
Check RatesStandard Room Standard Rate
Non-Smoking
Check RatesStandard Room Stay For Breakfast
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesStandard Suite 2 Single Beds
Non-Smoking
Check RatesStandard Suite 2 Single Beds Standard Rate
Non-Smoking
Check RatesStandard Suite 2 Single Beds Stay For Breakfast
Non-Smoking
Check RatesTriple Standard
Non-Smoking
Check RatesTriple Standard Breakfast Included
Non-Smoking

Local Attractions

Prado Museum, Reina Sofia Museum, Thyssen Bornemkisza, Museum, Royal Palace, Descalzas Reales Museum, Austria Old city etc.

Summary of Verified Reviews

Summary of 867 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
82
Very Good

Very good business hotel. Great amenities. Close to public transport. Awesome vibe.

“Good for business travellers” “Nice lobby bar”

Good Overall Ranking Top 44% in city
Great Business Hotel Top 25% in city

Good to know

  • Internet is expensive

    “Charged extra for wifi in the room” “WiFi not free”

  • Close to public transport

    “Right next to subway station” “Metro station right outside”

  • Comfortable beds

    “Comfortable Beds” “Comfortable bed”

  • Reception is not nice

    “No concierge lounge”

Review highlights

Amenities

89/100
33 reviews

Great hotel buildings and entrance area.

“Great facilities” “Nice lobby bar” “Good common areas”

Location

85/100
109 reviews

Good location, close to public transport. Poor access to parking. Far from city centre, but close to good restaurants and bars. Poor sightseeing.

“Metro station almost on your doorstep” “The best museums” “Close to centre of madrid”

Vibe

83/100
45 reviews

Awesome vibe. Modern Hotel. Friendly atmosphere. Pleasant entrance area. Luxurious Hotel. Good for business people.

“Modern style” “Nice lobby bar” “Very modern hotel”

Service

70/100
123 reviews

Great service, but bad reception. Professional and warm service and acceptable housekeeping.

“Friendly staff” “No security” “Easy check in/out”

Room

59/100
155 reviews

Rooms are okay but needing better maintenance, with subpar bathrooms. Rooms are spacious and tidy, with great beds and TV's. Bad view. Conventional furniture.

“No water boiler” “No carpeting in the room” “Good toilet”

Breakfast

57/100
66 reviews

Breakfast is decent but expensive.

“Good breakfast buffet” “Bad breakfast menu” “Breakfast over priced”

Value

39/100
71 reviews

Poor value for money. WiFi and breakfast pricey.

“Excessive street noise” “Charged extra for wifi in the room” “Breakfast over priced”

Bar

36/100
16 reviews

Bar is not good.

“No coffee”

WiFi

27/100
60 reviews

Poor, over-priced WiFi.

“No computer” “No wifi in the rooms” “No wifi”

Ranked top 50% by couples, with a score of 81

Good to know

  • Nice building

    “Great facilities” “Nice lobby bar”

  • Friendly atmosphere

    “Modern style” “Good feeling”

  • Great amenities

    “Great facilities” “Nice lobby bar”

  • Comfortable beds

    “Comfortable Beds” “Comfortable bed”

Review highlights

Amenities

90/100
10 reviews

Nice building.

“Great facilities” “Nice lobby bar” “Good common areas”

Vibe

86/100
12 reviews

Awesome vibe. Friendly atmosphere.

“Modern style” “Nice lobby bar” “Very modern hotel”

Location

86/100
33 reviews

Good location, close to public transport.

“Metro station almost on your doorstep” “The best museums” “Close to centre of madrid”

Comfort

73/100
28 reviews

Great sized rooms, very comfortable with wonderful beds.

“Quiet rooms” “Comfortable bed” “Big room”

Service

71/100
38 reviews

Friendly, professional service, though reception is subpar.

“Friendly staff” “Easy check in/out” “Great service”

Food

60/100
8 reviews

Food is all right.

“Moldy bread” “Fab food” “Food at reasonable prices”

Room

58/100
54 reviews

Rooms and bathrooms are okay, but poorly maintained. Comfortable beds in spacious rooms.

“No water boiler” “No carpeting in the room” “Soap is ridiculous”

Breakfast

55/100
14 reviews

Breakfast is average.

“Lavish breakfast buffet” “Breakfast was good” “Bad breakfast menu”

Value

42/100
23 reviews

Poor value for money. Internet is expensive.

“Excessive street noise” “Charged extra for wifi in the room” “Breakfast over priced”

Bar

37/100
7 reviews

Bar is not good.

“No coffee”

WiFi

28/100
15 reviews

Poor, over-priced WiFi.

“No computer” “No wifi in the rooms” “No wifi”

Ranked top 48% by solo travelers, with a score of 80

Good to know

  • Noisy

    “Excessive street noise”

  • Modern Hotel

    “Very modern hotel”

  • Internet is expensive

    “Charged extra for wifi in the room” “WiFi not free”

  • Friendly service

    “Staff is very helpful and friendly” “Helpful staff”

Review highlights

Location

88/100
12 reviews

Good location, close to public transport.

“Metro station almost on your doorstep” “The best museums” “Close to centre of madrid”

Comfort

69/100
13 reviews

Spacious, quiet comfortable rooms, but very noisy.

“Excessive street noise” “Quiet rooms” “No air conditioning”

Service

65/100
15 reviews

Service is average, but very friendly.

“No security” “Nice staff” “Easy check in/out”

Breakfast

57/100
9 reviews

Breakfast is average.

“Lavish breakfast buffet” “Breakfast is not really worth” “Bad breakfast menu”

Room

56/100
30 reviews

Rooms relatively new but bathrooms are not great. Spacious rooms.

“No water boiler” “Comfortable sofa” “Good toilet”

Value

38/100
18 reviews

Poor value for money. Internet is expensive.

“Excessive street noise” “Charged extra for wifi in the room” “Breakfast over priced”

WiFi

25/100
18 reviews

Poor, over-priced WiFi.

“No computer” “No wifi in the rooms” “No wifi”

Ranked top 37% by families, with a score of 83

Good to know

  • Bad internet service

    “No computer” “No wifi in the rooms”

  • Awesome vibe

    “Modern style” “Nice lobby bar”

  • Great location

    “Metro station almost on your doorstep” “The best museums”

Review highlights

Location

84/100
11 reviews

Great location.

“Metro station almost on your doorstep” “The best museums” “Close to centre of madrid”

Vibe

83/100
5 reviews

Awesome vibe.

“Modern style” “Nice lobby bar” “Very modern hotel”

Service

73/100
15 reviews

Fantastic service.

“Friendly staff” “Easy check in/out” “Great service”

Room

60/100
16 reviews

Big, decent rooms.

“No water boiler” “No carpeting in the room” “Soap is ridiculous”

Breakfast

60/100
11 reviews

Breakfast is average.

“Good breakfast buffet” “Bad breakfast menu” “Breakfast over priced”

Value

40/100
9 reviews

Poor value for money.

“Excessive street noise” “Charged extra for wifi in the room” “Breakfast over priced”

WiFi

25/100
9 reviews

Bad internet service.

“No computer” “No wifi in the rooms” “No wifi”

Ranked top 17% by business travelers, with a score of 86

Good to know

  • Great location

    “Metro station almost on your doorstep” “The best museums”

Review highlights

Location

87/100
7 reviews

Great location.

“Metro station almost on your doorstep” “The best museums” “Close to centre of madrid”

Service

72/100
5 reviews

Fantastic service.

“Friendly staff” “Easy check in/out” “Great service”

Room

60/100
6 reviews

Room is all right.

“Plenty of light” “No water boiler” “Comfortable sofa”

Good to know

  • Noisy

    “Excessive street noise”

Review highlights

Vibe

86/100
5 reviews

Awesome vibe.

“Modern style” “Nice lobby bar” “Very modern hotel”

Comfort

70/100
6 reviews

Decently comfortable but very noisy.

“Excessive street noise” “Quiet rooms” “No air conditioning”

Room

60/100
7 reviews

Room is all right.

“No water boiler” “No carpeting in the room” “Good toilet”

Value

36/100
4 reviews

Poor value for money.

“Excessive street noise” “Charged extra for wifi in the room” “Breakfast over priced”

WiFi

25/100
5 reviews

Bad internet service.

“No computer” “No wifi in the rooms” “No wifi”

Good to know

  • Internet is expensive

    “Charged extra for wifi in the room” “WiFi not free”

  • Expensive breakfast

    “Expensive breakfast” “Breakfast over priced”

  • Close to public transport

    “Right next to subway station” “Metro station right outside”

  • Clean hotel facilities

    “Everything spotless” “Clean facilities”

Review highlights

Amenities

90/100
14 reviews

Nice building.

“Great facilities” “Nice lobby bar” “Good common areas”

Location

90/100
44 reviews

Good location, close to public transport. Good restaurants & bars in the area.

“Metro station almost on your doorstep” “The best museums” “Close to centre of madrid”

Vibe

86/100
14 reviews

Awesome vibe. Friendly atmosphere. Modern Hotel.

“Modern style” “Nice lobby bar” “Very modern hotel”

Service

69/100
42 reviews

Great service, but bad reception. Service is professional and friendly.

“Staff excellent” “No security” “No concierge lounge”

Breakfast

56/100
23 reviews

Breakfast is decent but expensive.

“Lavish breakfast buffet” “Bad breakfast menu” “Expensive breakfast”

Room

54/100
48 reviews

Rooms are okay but needing better maintenance, with subpar bathrooms. Large, clean rooms with excellent beds.

“No safe in the room” “No water boiler” “No carpeting in the room”

Value

38/100
27 reviews

Poor value for money. WiFi and breakfast pricey.

“Excessive street noise” “Charged extra for wifi in the room” “Breakfast over priced”

WiFi

32/100
25 reviews

Poor, over-priced WiFi.

“No computer” “No wifi in the rooms” “No wifi”

Bar

31/100
4 reviews

Bar is not good.

“No coffee”

Ranked top 90% by couples, with a score of 74

Good to know

  • Great location

    “Metro station almost on your doorstep” “The best museums”

  • Bad internet service

    “No computer” “No wifi in the rooms”

  • Poor value for money

    “Excessive street noise” “Charged extra for wifi in the room”

Review highlights

Location

87/100
12 reviews

Good location, close to public transport.

“Metro station almost on your doorstep” “The best museums” “Close to centre of madrid”

Service

68/100
11 reviews

Service is adequate.

“Helpful staff” “No security” “Good English”

Comfort

68/100
8 reviews

Comfortable.

“Excessive street noise” “Spacious rooms” “No air conditioning”

Room

55/100
13 reviews

Rooms are alright, but bathrooms are not great.

“No safe in the room” “No water boiler” “No carpeting in the room”

Value

37/100
6 reviews

Poor value for money.

“Excessive street noise” “Charged extra for wifi in the room” “Breakfast over priced”

WiFi

27/100
6 reviews

Bad internet service.

“No computer” “No wifi in the rooms” “No wifi”

Ranked top 71% by solo travelers, with a score of 77

Good to know

  • Internet is expensive

    “Charged extra for wifi in the room” “WiFi not free”

  • Poor value for money

    “Excessive street noise” “Charged extra for wifi in the room”

  • Bad internet service

    “No computer” “No wifi in the rooms”

  • Great location

    “Metro station almost on your doorstep” “The best museums”

Review highlights

Location

88/100
6 reviews

Great location.

“Metro station almost on your doorstep” “The best museums” “Close to centre of madrid”

Room

57/100
6 reviews

Room is all right.

“Plenty of light” “No water boiler” “Comfortable sofa”

Value

41/100
11 reviews

Poor value for money. Internet is expensive.

“Excessive street noise” “Charged extra for wifi in the room” “Breakfast over priced”

WiFi

28/100
9 reviews

Poor, over-priced WiFi.

“No computer” “No wifi in the rooms” “No wifi”

Ranked top 88% by families, with a score of 77

Review highlights

Comfort

67/100
4 reviews

Comfortable.

“Excessive street noise” “Quiet rooms” “No air conditioning”

Room

58/100
4 reviews

Room is all right.

“No water boiler” “Comfortable sofa” “Good toilet”

Good to know

  • Noisy

    “Excessive street noise”

  • Friendly service

    “Staff is very helpful and friendly” “Helpful staff”

Review highlights

Location

87/100
4 reviews

Great location.

“Metro station almost on your doorstep” “The best museums” “Close to centre of madrid”

Service

74/100
7 reviews

Friendly service.

“Friendly staff” “Easy check in/out” “Great service”

Comfort

68/100
5 reviews

Decently comfortable but very noisy.

“Excessive street noise” “Spacious rooms” “No air conditioning”

Breakfast

62/100
9 reviews

Breakfast is average.

“Lavish breakfast buffet” “Breakfast is not really worth” “Bad breakfast menu”

Room

59/100
8 reviews

Room is all right.

“No water boiler” “Comfortable sofa” “Good toilet”

Good to know

  • Internet is expensive

    “Charged extra for wifi in the room” “WiFi not free”

  • Comfortable beds

    “Comfortable Beds” “Comfortable bed”

  • Poor access to parking

  • Close to public transport

    “Right next to subway station” “Metro station right outside”

Review highlights

Amenities

88/100
16 reviews

Great hotel buildings and entrance area.

“Great facilities” “Nice lobby bar” “Good common areas”

Location

79/100
50 reviews

Good location, but far from city centre. Hard to park, but close to public transport.

“Metro station almost on your doorstep” “The best museums” “Close to centre of madrid”

Service

67/100
61 reviews

Great service, but bad reception. Professional and warm service and acceptable housekeeping.

“Staff fluent” “No security” “Easy check in/out”

Room

61/100
78 reviews

Rooms are okay but needing better maintenance, with subpar bathrooms. Large, clean rooms with excellent beds.

“No water boiler” “Comfortable sofa” “Soap is ridiculous”

Breakfast

56/100
24 reviews

Breakfast is average.

“Lavish breakfast buffet” “Bad breakfast menu” “Expensive breakfast”

Food

56/100
8 reviews

Food is all right.

“Moldy bread” “Food at reasonable prices” “Good food”

Value

40/100
33 reviews

Poor value for money. Internet is expensive.

“Excessive street noise” “Charged extra for wifi in the room” “Breakfast over priced”

Bar

38/100
10 reviews

Bar is not good.

“No coffee”

WiFi

23/100
22 reviews

Poor, over-priced WiFi.

“No computer” “No wifi in the rooms” “No wifi”

Ranked top 41% by couples, with a score of 82

Good to know

  • Nice building

    “Great facilities” “Nice lobby bar”

  • Comfortable beds

    “Comfortable Beds” “Comfortable bed”

  • Internet is expensive

    “Charged extra for wifi in the room” “WiFi not free”

  • Bar is not good

    “No coffee”

Review highlights

Amenities

89/100
7 reviews

Nice building.

“Great facilities” “Nice lobby bar” “Good common areas”

Location

86/100
18 reviews

Good location, close to public transport.

“Metro station almost on your doorstep” “The best museums” “Close to centre of madrid”

Vibe

85/100
10 reviews

Awesome vibe.

“Modern style” “Nice lobby bar” “Very modern hotel”

Comfort

75/100
19 reviews

Great sized rooms, very comfortable with wonderful beds.

“Quiet rooms” “Comfortable bed” “Big room”

Service

72/100
23 reviews

Service is professional and friendly.

“Friendly staff” “Easy check in/out” “Great service”

Room

61/100
39 reviews

Rooms are standard overall, but very spacious with comfortable beds.

“No water boiler” “No carpeting in the room” “Soap is ridiculous”

Breakfast

57/100
8 reviews

Breakfast is average.

“Good breakfast buffet” “Breakfast is not really worth” “Bad breakfast menu”

Food

55/100
5 reviews

Food is all right.

“Moldy bread” “Food at reasonable prices” “Good food”

Value

44/100
16 reviews

Poor value for money. Internet is expensive.

“Excessive street noise” “Charged extra for wifi in the room” “Breakfast over priced”

Bar

43/100
6 reviews

Bar is not good.

“No coffee”

WiFi

28/100
7 reviews

Poor, over-priced WiFi.

“No computer” “No wifi in the rooms” “No wifi”

Ranked top 78% by solo travelers, with a score of 74

Good to know

  • Poor value for money

    “Excessive street noise” “Charged extra for wifi in the room”

  • Bad internet service

    “No computer” “No wifi in the rooms”

  • Great location

    “Metro station almost on your doorstep” “The best museums”

Review highlights

Location

87/100
5 reviews

Great location.

“Metro station almost on your doorstep” “The best museums” “Close to centre of madrid”

Comfort

70/100
6 reviews

Rather comfortable.

“Quiet rooms” “Comfortable bed” “Big room”

Service

62/100
9 reviews

Service is adequate.

“Friendly staff” “No security” “No English”

Room

55/100
14 reviews

Room is all right.

“No water boiler” “Comfortable sofa” “Soap is ridiculous”

Value

35/100
5 reviews

Poor value for money.

“Excessive street noise” “Charged extra for wifi in the room” “Breakfast over priced”

WiFi

23/100
5 reviews

Bad internet service.

“No computer” “No wifi in the rooms” “No wifi”

Ranked top 41% by families, with a score of 84

Good to know

  • Great location

    “Metro station almost on your doorstep” “The best museums”

  • Bad internet service

    “No computer” “No wifi in the rooms”

Review highlights

Location

83/100
8 reviews

Great location.

“Metro station almost on your doorstep” “The best museums” “Close to centre of madrid”

Vibe

83/100
5 reviews

Awesome vibe.

“Modern style” “Nice lobby bar” “Very modern hotel”

Service

74/100
11 reviews

Fantastic service.

“Friendly staff” “Easy check in/out” “Great service”

Breakfast

63/100
5 reviews

Breakfast is average.

“Good breakfast buffet” “Good breakfast” “Bad breakfast menu”

Room

61/100
11 reviews

Room is all right.

“Plenty of light” “No water boiler” “Comfortable sofa”

Value

41/100
5 reviews

Poor value for money.

“Excessive street noise” “Charged extra for wifi in the room” “Breakfast over priced”

WiFi

23/100
5 reviews

Bad internet service.

“No computer” “No wifi in the rooms” “No wifi”

Review Semantics by TrustYou

Customer Reviews of Ac Hotel Cuzco by Marriott

4.0 out of 5.Based on 481 guest reviews, Very Good

Property Description

Inspired by the fine arts tradition of Madrid, paintings and sculptures adorn the public areas of the hotel, enhancing its casually elegant ambience. Located in the middle of the business and financial districts of the city the hotel offers access to its state of art Club lounge to its 96 Club rooms and 28 suites. Free use of Health Club for all guests.

The InterContinental Castellana Madrid now has High Speed Internet access in all its 307 rooms and Wireless access in all public areas. The hotel offers several restaurants and Bars: El Jardin del InterContinental - fine dining restaurant with Summer open-air terrace & live music. El Café - informal all day dining in lobby. Bar 49. 24 h. room service, and spacious rooms and suites all come with the amenities expected of an InterContinental hotel.

Details / Other Expenses

Check In:15.00
Check Out:12.00
Year of Last Renovation:2005
Floors:15
Rooms:319
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:267
Handicap Rooms:3
Suites:14
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:9
Meeting Space:230 sq. feet
Banquet Space:Holds 140 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:On-site
Dist. to Nearest Gym:0.5 Mi
Lounge/Bar Hours:09.30 TO 24H
Policies / Expenses
Cancellation:
INDIVIDUAL RESERVATIONS: WITHOUT CHARGE UNTIL 18H OF THE ARRIVAL DATEGROUPS: IT DEPENDS ON EACH CASE
Nightly Parking:24
Total Taxes:10.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
VAT: Value Added Tax:10.00 Per Night
Food and Beverage Tax:10.00 Per Function
Audio Visual Tax:21.00 Per Function
Rooms Wireless Internet Fee:12.00 Per Day
Meeting Wireless Internet Fee:12.00 Per Person
Meeting Wired Internet Fee:12.00 Per Person
Audio Visual Service Charge:21.00 Per Function
Avg. Buffet Breakfast Cost:20.00 Per Person
Avg. Plated Lunch Cost:33.00 Per Person
Avg. Buffet Lunch Cost:35.00 Per Person
Avg. Plated Dinner Cost:33.00 Per Person
Avg. Buffet Dinner Cost:35.00 Per Person
Banquet Bottled Water: 0.00 Per Hour

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Baby facilities in room
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Garage
  • Internet - wireless
  • Ironing facilities
  • Laundry facilities
  • Laundry valet service
  • Licensed bar
  • Mini bar
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Private car parking
  • Radio in room
  • Restaurant
  • 24 hours room service
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV room

Airport & Shuttle Information

10KM TO BARAJAS AIRPORT

Local Shuttle Info: NO HAVE OWN SHUTTLE

Airport Shuttle? Sorry, no airport shuttle available.

About Marriott Hotels and Resorts

  • 3,900 hotels spanning 72 countries
  • The Marriott Rewards is a free program where members can earn points before, during, and after their stay and redeem points for hotel stays, shopping, and travel
  • Free Wi-Fi for reward members
  • Mobile check-in services

The Marriott Hotels and Resorts highlights above are subject to change without notice.

Previously known as:
Ac Hotel Aitana by Marriott

People also viewed these hotels

View Now
Exterior of Hotel Único Madrid
Hotel Único Madrid ~2.13 Miles away

Testimonials: Why use Hotel Planner?

Testimonials icon
"It was very easy,simple, & quick, on such a short notice. I am really Happy with my experience with you & we will be using you again. Thank You." D.D. - Indianapolis, IN

Learn More Check Rates