CHARLOTTE MARRIOTT CITY CENTER HOTEL

100 West Trade St., Charlotte, NC 28202 United States (USA)
View Map Reservations: 1-800-230-4134
3.5 Star Hotel in Mecklenburg County
35.2273-80.84308
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Very Good
4.0/ 5

Based on 540 guest reviews

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  • Avg. Group Discount of 27.6%!
  • Groups & Meetings rating of 8.9/10

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Room Types

Check Rates1 King or 2 Double Wireless Internet For A Fee Wired Internet For A Fee Coffee Tea Maker 3 7in 94cm
Non-Smoking
Check Rates1 King or 2 Double Wireless Internet For A Fee Wired Internet For A Fee Coffee Tea Maker 37in 94cm T
Non-Smoking
Check RatesCouples Getaway Includes Breakfast For 2 Guests (see terms) Guest Room 1 King or 2 Double
Non-Smoking
Check RatesCutter S Cigar Experience Includes (see terms) Guest Room 1 King or 2 Double
Non-Smoking
Check RatesDeluxe Room
Non-Smoking
Check RatesDeluxe Room Plug in Package
Non-Smoking
Check RatesE Bundle Package (see terms) Executive King Larger Guest Room 1 King City View
Non-Smoking
Check RatesE Bundle Package (see terms) Guest Room 1 King or 2 Double
Non-Smoking
Check RatesEvery Night Is Date Night Package (see terms) Guest Room 1 King or 2 Double
Non-Smoking
Check RatesExecutive Room 1 King Bed
Non-Smoking
Check RatesLarge Corner King Room with View Of The Square 1 King Mini Fridge 500sqft 45sqm Living Si Tting Area
Non-Smoking
Check RatesLarge Corner King Room with View Of The Square 1 King Mini Fridge 500sqft 45sqm Living Sitting Area
Non-Smoking
Check RatesLeisure Rate Executive King Larger Guest Room 1 King City View
Non-Smoking
Check RatesLeisure Rate Guest Room 1 King or 2 Double
Non-Smoking
Check RatesNascar Hall Of Fame Package Parking (see terms) Guest Room 1 King or 2 Double
Non-Smoking
Check RatesPackage Includes WiFi (see terms) Guest Room 1 King or 2 Double
Non-Smoking
Check RatesRate in Full (see terms) Guest Room 1 King or 2 Double
Non-Smoking
Check RatesStay For Breakfast Rate Includes (see terms) Executive King Larger Guest Room 1 King City View
Non-Smoking
Check RatesStay For Breakfast Rate Includes (see terms) Guest Room 1 King or 2 Double
Non-Smoking

Verified Reviews of Charlotte Marriott City Center Hotel

Below are the verified reviews from guests that we have booked recently:
"Very pleasant"
Overall Score4.0/ 5
The staff members were very helpful and the parking lot security were warm and friendly people every time I talked to them.
(Individual traveler, booked 1 room), from US flag
03-Mar-2014 Verified Review, stayed from Thu Feb 27 to Sun Mar 02 2014 at a $379.00 average nightly rate.

Summary of Verified Reviews

Summary of 738 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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84
Very Good

Very good business hotel. Close to Starbucks. Close to restaurants and bars with nearby parking areas. Clean hotel facilities. Beautiful architecture. Friendly atmosphere.

“Convenient to work location” “Close to all the bars”

Good Overall Ranking Top 27% in city
Excellent Business Hotel Top 7% in city
Excellent City Hotel Top 9% in city
Best Restaurants & Bars In City

Good to know

  • Poor access to parking

    “Parking on their property seems unfair” “Parking situation is odd”

  • Small rooms

    “Beds and TV is a bit tight” “Rooms and bathrooms are on the small side”

  • Friendly service

    “Friendliest hotel staff” “Staff is one of the friendliest”

  • Poor hotel buildings

    “No lobby” “Entire facility is outdated”

Review highlights

Service

84/100
232 reviews

Friendly and moderately professional service, with okay reception and excellent housekeeping. Room service is poor.

“Friendliest hotel staff” “Excellent customer service” “Excellent manners”

Location

84/100
219 reviews

Great location. Expensive, terrible parking. Near city centre with great sightseeing and nearby restaurants. Not great for shopping.

“Wonderful places to eat” “Great food nearby” “Location sensational”

Breakfast

62/100
21 reviews

Breakfast is decent but expensive.

“Buffet breakfast which was included” “No complimentary breakfast” “Complimentary breakfast”

Room

60/100
251 reviews

New, acceptably maintained rooms with okay beds and fantastic views. Small rooms and dirty bathrooms. Rooms are small, with bad furniture, minibars and A/C.

“AC was not working” “Furnishings a bit spartan” “Coffee maker was broken”

Value

53/100
98 reviews

Fairly good value for money. Internet is affordable. Expensive breakfast.

“Complimentary car service” “Complimentary coffee” “Great rate”

WiFi

53/100
25 reviews

WiFi is decent and okay-priced.

“Loads of usb” “Comped wifi” “Paying for WiFi”

Amenities

50/100
58 reviews

Hotel grounds are nice, but the entrance area isn't, and amenities are decent but outdated. Beautiful architecture.

“Updated decor” “Separate elevators to the 3rd floor” “Near the meeting room area”

Comfort

42/100
122 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“AC was not working” “Loud clubs” “Poor nights sleep”

Ranked top 22% by couples, with a score of 86

Good to know

  • Expensive parking

    “Expensive garage” “Parking over priced”

  • Noisy

    “Loud clubs” “Terrible noise”

  • Poor access to parking

    “Parking on their property seems unfair” “Parking situation is odd”

  • Uncomfortable

    “AC was not working” “Loud clubs”

Review highlights

Service

85/100
37 reviews

Friendly, acceptably professional service.

“Friendliest hotel staff” “Excellent customer service” “Excellent manners”

Location

84/100
38 reviews

Great location. Expensive, terrible parking.

“Wonderful places to eat” “Great food nearby” “Location sensational”

Room

62/100
46 reviews

Moderately well-maintained rooms with average beds. Tiny rooms with unacceptable bathrooms.

“AC was not working” “No roll-away bed” “Furnishings a bit spartan”

WiFi

55/100
8 reviews

WiFi is decent and okay-priced.

“Loads of usb” “Comped wifi” “Paying for WiFi”

Value

53/100
23 reviews

Fairly good value for money. Internet is affordable.

“Complimentary car service” “Complimentary coffee” “Buffet breakfast which was included”

Amenities

47/100
9 reviews

Poor hotel buildings.

“No lobby” “Hotel looking a little dated” “Entire facility is outdated”

Comfort

40/100
28 reviews

Rooms are average, though small, uncomfortable and quite noisy.

“AC was not working” “Loud clubs” “Poor nights sleep”

Ranked top 31% by families, with a score of 85

Good to know

  • Poor bathroom

    “Bathrooms in guest rooms are VERY small” “Rooms and bathrooms are on the small side”

  • Uncomfortable

    “AC was not working” “Loud clubs”

  • Poor access to parking

    “Parking on their property seems unfair” “Parking situation is odd”

  • Friendly service

    “Friendliest hotel staff” “Staff is one of the friendliest”

Review highlights

Service

86/100
25 reviews

Friendly service.

“Friendliest hotel staff” “Excellent customer service” “Excellent manners”

Location

83/100
24 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Wonderful places to eat” “Great food nearby” “Location sensational”

Room

63/100
32 reviews

Average rooms with standard beds. Small, clean rooms with poor bathrooms.

“AC was not working” “Furnishings a bit spartan” “Coffee maker was broken”

Food

62/100
9 reviews

Food is all right.

“The best pancakes” “Restaurant great” “Fresh salads”

Value

56/100
14 reviews

Fairly good value for money. Internet is affordable.

“Complimentary car service” “Complimentary coffee” “Buffet breakfast which was included”

WiFi

55/100
6 reviews

WiFi is decent and okay-priced.

“Loads of usb” “Comped wifi” “Paying for WiFi”

Amenities

52/100
4 reviews

Hotel buildings are unacceptable but amenities are OK.

“Modern facilities” “Updated decor” “Near the meeting room area”

Comfort

45/100
18 reviews

Uncomfortable, small rooms, with decent beds.

“AC was not working” “Loud clubs” “Poor nights sleep”

Ranked top 58% by business travelers, with a score of 73

Good to know

  • Fantastic service

    “Friendliest hotel staff” “Excellent customer service”

  • Friendly service

    “Friendliest hotel staff” “Staff is one of the friendliest”

  • Great location

    “Wonderful places to eat” “Great food nearby”

Review highlights

Location

84/100
14 reviews

Great location.

“Wonderful places to eat” “Great food nearby” “Location sensational”

Service

77/100
15 reviews

Friendly, acceptably professional service.

“Friendliest hotel staff” “Excellent customer service” “Excellent manners”

Vibe

58/100
4 reviews

Decent vibe.

“Modern facilities” “Plenty of restaurants and entertainment” “Plush mattress”

Room

57/100
15 reviews

Room is all right.

“AC was not working” “Furnishings a bit spartan” “Coffee maker was broken”

Value

51/100
4 reviews

Fairly good value for money.

“Complimentary car service” “Complimentary coffee” “Good price”

Amenities

50/100
4 reviews

Hotel buildings are unacceptable but amenities are OK.

“Updated decor” “Near the meeting room area” “Interior is dated”

Ranked top 16% by solo travelers, with a score of 87

Good to know

  • Great location

    “Wonderful places to eat” “Great food nearby”

Review highlights

Location

83/100
6 reviews

Great location.

“Wonderful places to eat” “Great food nearby” “Location sensational”

Room

56/100
4 reviews

Room is all right.

“AC was not working” “Furnishings a bit spartan” “Coffee maker was broken”

Good to know

  • Poor access to parking

    “Parking on their property seems unfair” “Parking situation is odd”

  • Small rooms

    “Beds and TV is a bit tight” “Rooms and bathrooms are on the small side”

  • Friendly service

    “Friendliest hotel staff” “Staff is one of the friendliest”

  • Poor hotel buildings

    “No lobby” “Entire facility is outdated”

Review highlights

Service

84/100
228 reviews

Friendly and moderately professional service, with okay reception and excellent housekeeping. Room service is poor.

“Friendliest hotel staff” “Excellent customer service” “Excellent manners”

Location

84/100
218 reviews

Great location. Expensive, terrible parking. Near city centre with great sightseeing and nearby restaurants. Not great for shopping.

“Wonderful places to eat” “Great food nearby” “Location sensational”

Breakfast

62/100
21 reviews

Breakfast is decent but expensive.

“Buffet breakfast which was included” “No complimentary breakfast” “Complimentary breakfast”

Room

60/100
247 reviews

New, acceptably maintained rooms with okay beds and fantastic views. Small rooms and dirty bathrooms. Rooms are small, with bad furniture, minibars and A/C.

“AC was not working” “No roll-away bed” “Furnishings a bit spartan”

WiFi

55/100
24 reviews

WiFi is decent and okay-priced.

“Loads of usb” “No free wifi” “Paying for WiFi”

Value

54/100
94 reviews

Fairly good value for money. Internet is affordable. Expensive breakfast.

“Complimentary car service” “Complimentary coffee” “FREE INTERNET IN THE ROOM”

Amenities

50/100
58 reviews

Hotel grounds are nice, but the entrance area isn't, and amenities are decent but outdated. Beautiful architecture.

“Updated decor” “Lobby was full of” “Near the meeting room area”

Comfort

43/100
118 reviews

Beds are OK, but rooms generally uncomfortable and noisy. Small rooms and bathrooms with shoddy A/C.

“AC was not working” “Loud clubs” “Poor nights sleep”

Ranked top 22% by couples, with a score of 85

Good to know

  • Expensive parking

    “Expensive garage” “Parking over priced”

  • Noisy

    “Loud clubs” “Terrible noise”

  • Poor access to parking

    “Parking on their property seems unfair” “Parking situation is odd”

  • Uncomfortable

    “AC was not working” “Loud clubs”

Review highlights

Service

86/100
35 reviews

Friendly service.

“Friendliest hotel staff” “Excellent customer service” “Excellent manners”

Location

84/100
37 reviews

Great location. Expensive, terrible parking.

“Wonderful places to eat” “Great food nearby” “Location sensational”

Room

63/100
42 reviews

Moderately well-maintained rooms with average beds. Tiny rooms with unacceptable bathrooms.

“AC was not working” “Furnishings a bit spartan” “Coffee maker was broken”

WiFi

56/100
7 reviews

WiFi is decent and okay-priced.

“Loads of usb” “Free wifi” “Paying for WiFi”

Value

54/100
21 reviews

Fairly good value for money. Internet is affordable.

“Complimentary car service” “Complimentary coffee” “Generous fee”

Amenities

47/100
9 reviews

Poor hotel buildings.

“No lobby” “Hotel looking a little dated” “Entire facility is outdated”

Comfort

42/100
24 reviews

Rooms are average, though small, uncomfortable and quite noisy.

“AC was not working” “Loud clubs” “Poor nights sleep”

Ranked top 31% by families, with a score of 83

Good to know

  • Poor bathroom

    “Bathrooms in guest rooms are VERY small” “Rooms and bathrooms are on the small side”

  • Uncomfortable

    “AC was not working” “Loud clubs”

  • Poor access to parking

    “Parking on their property seems unfair” “Parking situation is odd”

  • Friendly service

    “Friendliest hotel staff” “Staff is one of the friendliest”

Review highlights

Service

84/100
25 reviews

Friendly service.

“Friendliest hotel staff” “Excellent customer service” “Excellent manners”

Location

83/100
24 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Wonderful places to eat” “Great food nearby” “Location sensational”

Room

64/100
32 reviews

Average rooms with standard beds. Small, clean rooms with poor bathrooms.

“AC was not working” “No roll-away bed” “Furnishings a bit spartan”

Food

62/100
9 reviews

Food is all right.

“The best pancakes” “Lunch in the restaurant and it was good” “Excellent food”

Value

56/100
14 reviews

Fairly good value for money. Internet is affordable.

“Complimentary car service” “Complimentary coffee” “Expensive garage”

WiFi

55/100
6 reviews

WiFi is decent and okay-priced.

“Loads of usb” “No free wifi” “Paying for WiFi”

Amenities

52/100
4 reviews

Hotel buildings are unacceptable but amenities are OK.

“Updated decor” “Near the meeting room area” “Hotel looking a little dated”

Comfort

45/100
18 reviews

Uncomfortable, small rooms, with decent beds.

“AC was not working” “Loud clubs” “Poor nights sleep”

Ranked top 67% by business travelers, with a score of 70

Good to know

  • Fantastic service

    “Friendliest hotel staff” “Excellent customer service”

  • Poor hotel buildings

    “No lobby” “Entire facility is outdated”

  • Friendly service

    “Friendliest hotel staff” “Staff is one of the friendliest”

  • Great location

    “Wonderful places to eat” “Great food nearby”

Review highlights

Location

84/100
14 reviews

Great location.

“Wonderful places to eat” “Great food nearby” “Location sensational”

Service

77/100
15 reviews

Friendly, acceptably professional service.

“Friendliest hotel staff” “Excellent customer service” “Excellent manners”

Vibe

58/100
4 reviews

Decent vibe.

“Modern facilities” “Plenty of restaurants and entertainment” “Plush mattress”

Room

57/100
15 reviews

Room is all right.

“AC was not working” “Furnishings a bit spartan” “Coffee maker was broken”

Value

51/100
4 reviews

Fairly good value for money.

“Complimentary car service” “Complimentary coffee” “Good rates”

Amenities

50/100
4 reviews

Hotel buildings are unacceptable but amenities are OK.

“Updated decor” “Near the meeting room area” “No lobby”

Ranked top 22% by solo travelers, with a score of 88

Good to know

  • Great location

    “Wonderful places to eat” “Great food nearby”

Review highlights

Location

83/100
6 reviews

Great location.

“Wonderful places to eat” “Great food nearby” “Location sensational”

Room

56/100
4 reviews

Room is all right.

“AC was not working” “Furnishings a bit spartan” “Coffee maker was broken”

Review Semantics by TrustYou

Customer Reviews of Charlotte Marriott City Center Hotel

4.0 out of 5.Based on 540 guest reviews, Very Good

Property Description

Location. Located in central Charlotte, Marriott Charlotte City Center is near the airport and within walking distance of Discovery Place and Time Warner Cable Arena. Additional points of interest include Charlotte Convention Center and Bank of America Stadium.Hotel Features. Marriott Charlotte City Center features a restaurant and a bar/lounge. Room service is available during limited hours. The hotel serves buffet breakfasts (surcharges apply). Recreational amenities include an indoor pool, a spa tub, and a fitness facility. This 4-star property has a business center and offers secretarial services, audio-visual equipment, and business services. Wireless Internet access (surcharge) is available in public areas. This Charlotte property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Wedding services and concierge services are available. Guest parking is available for a surcharge. Additional property amenities include gift shops/newsstands and ATM/banking services. This is a smoke-free property.Guestrooms. 434 air-conditioned guestrooms at Marriott Charlotte City Center feature coffee/tea makers and complimentary weekday newspapers. Beds come with premium bedding. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks, guestrooms offer phones with voice mail. Televisions have premium cable channels and pay movies. Rooms also include irons/ironing boards and clock radios. Housekeeping is offered daily and guests may request wake-up calls. Guestrooms are all non-smoking.

Details / Other Expenses

Room Windows:Windows Do Open
Policies / Expenses
Total Taxes:13.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)

About Marriott Hotels and Resorts

  • 3,900 hotels spanning 72 countries
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The Marriott Hotels and Resorts highlights above are subject to change without notice.

Previously known as:
Charlotte City Center Marriott, Marriott Charlotte City Center

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