Verified Reviews of Grand Park City Hall Below are the verified reviews from guests that we have booked recently:
"Nice but Small Issue with Concierge!"
Overall Score3.0/ 5
Everything went well. Good service.But I had the luggage delivery by Porter Xpress from the cruise terminal to Grand Park City Hall and our luggage (85) arrived. We weren't expected that our luggage were delivered to our room before we checked in. There is one luggage missing. I went down to the concierge desk and asked for their paperwork to check the number of receiving luggage. I checked my paperwork and it matched the number. I begged the concierge desk to keep looking for one missing luggage somewhere in their hotel. They went through and still cannot locate the missing luggage. Our clients weren't happy. I asked Grand Park City Hall desk to do something for their lost luggage. They are not willing to their responsibility for the lost luggage. I am kind of disappointed.
14-Feb-2018 Verified Review, stayed from Mon Jan 29 to Thu Feb 01 2018 at a S$260.00 group rate.
Customer Reviews of Grand Park City Hall
Grand Park City Hall is a luxury hotel located only 3 minutes away from the central City Hall (MRT) station, a heartbeat from Singapore's Central Business District, and in close proximity to major entertainment and shopping hubs, including Clarke Quay, Marina Bay, CHIJMES, Raffles City and Suntec Singapore International Convention Centre. major shopping malls and entertainment hub. With 343 luxurious guestrooms and suites and an array of new facilities such as the alfresco gym, 20m outdoor pool, Crystal Club lounge, roof garden space and Tablescape restaurant & bar, Grand Park City Hall will offer warm hospitality, innovative dining concepts and technological enhancements to accommodate the needs of business travellers and accord a brand new seamless guest experience. The hotel also provides free WIFI, mobile app check-in, and a complimentary shuttle bus service.
Details / Other Expenses
|Check In: ||2:00 PM |
|Check Out: ||12:00 PM |
|Year of Last Renovation: ||2018 |
|Floors: ||10 |
|Rooms: ||343 |
|Corridors: ||Both Interior and Exterior Hallways |
|Non Smoking Rooms: ||0 |
|Handicap Rooms: ||4 |
|Suites: ||37 |
|Room Windows: ||Windows Don't Open |
|Cleaning Frequency: ||Daily |
|Meeting Rooms: ||2 |
|Dist. to Food/Bars: || On-site |
|Dist. to Nearest Gym: || On-site |
|Lounge/Bar Hours: ||5.30pm to 1am |
|Pool Info: |
Soak in tranquility of our swimming pool our outdoor swimming pool available from 7am to 7pm.
|Ownership: ||Grand Park City Hall | Policies / Expenses
48 hours before day of arrival.
|Total Taxes: ||17.70% |
|Total Misc Fees: ||$0.00 USD |
(mandatory resort fees/taxes)
|GST: Goods and Services Tax: || 7.00 GST % (Goods and Services Tax) |
|Other Tax: ||10.00% (Service Charge/Tax) |
|Rooms Wireless Internet Fee: || 0.00% |
|Rooms Wired Internet Fee: || 0.00% |
|Food and Beverage Service Charge: || 0.00% |
Amenities / Features Pet Friendly? Sorry, pets are not allowed.
Airport & Shuttle Information
Singapore Changi Airport, 18km from Hotel, S$30-40nett per way
Local Shuttle Info: Complimentary daily loop Shuttle service available hourly from 07:40 hr to 20:55 hr to designated location.
International Buffet Breakfast
1) First Hour - $3.85/- and add on $1.90/- on every half an hour. After 5 pm to next day 7am at $5.35/- per entry.2) Basement parking.3) We have valet parking @$18 nett per car/per day4) There is no space for bus parking.
Internet / WiFI
Wi-Fi available in whole hotel