Verified Reviews of Grand Park City Hall Below are the verified reviews from guests that we have booked recently:
"Nice but Small Issue with Concierge!"
Overall Score3.0/ 5
Everything went well. Good service.But I had the luggage delivery by Porter Xpress from the cruise terminal to Grand Park City Hall and our luggage (85) arrived. We weren't expected that our luggage were delivered to our room before we checked in. There is one luggage missing. I went down to the concierge desk and asked for their paperwork to check the number of receiving luggage. I checked my paperwork and it matched the number. I begged the concierge desk to keep looking for one missing luggage somewhere in their hotel. They went through and still cannot locate the missing luggage. Our clients weren't happy. I asked Grand Park City Hall desk to do something for their lost luggage. They are not willing to their responsibility for the lost luggage. I am kind of disappointed.
14-Feb-2018 Verified Review, stayed from Mon Jan 29 to Thu Feb 01 2018 at a S$260.00 group rate.
Customer Reviews of Grand Park City Hall
The new Grand Park City Hall is located only 3 minutes away from the Central City Hall (MRT) station, a heartbeat from Singapore's Central Business District, major shopping malls and entertainment hub. With 343 luxurious guestrooms and suites and an array of new facilities such as the alfresco gym, 20m outdoor pool, Crystal Club lounge, roof garden space and Tablescape restaurant & bar, Grand Park City Hall will offer warm hospitality, innovative dining concepts and technological enhancements to accommodate the needs of business travellers and accord a brand new seamless guest experience. Hotel TransformationGrand Park City Hall has started its Hotel transformation from April 2016. The renovation will be carried out in phases, with the first phase completed during end August 2017 and the overall transformation is to be completed by 1st quarter 2018. During this period, some Hotel facilities may not be available. Hotel guests may access the swimming pool facilities at our sister hotel, Park Hotel Clarke Quay. Complimentary Hotel shuttle service is available on a daily basis for added convenience.With the completion of Phase 1, the new Grand Park City Hall currently accords 186 brand new guestrooms, a new Hotel entrance at the Coleman Street, new Arrival Lobby on Level 1 and the new Reception Lobby at Level 3. Tablescape Restaurant & Bar offers both hotel and city guests an innovative take on modern European cuisine.
Details / Other Expenses
|Check In:||2:00 PM|
|Check Out:||12:00 PM|
|Year of Last Renovation:||2012|
|Corridors:||Both Interior and Exterior Hallways|
|Non Smoking Rooms:||145|
|Room Windows:||Windows Don't Open|
|Meeting Rooms:||0 |
|Dist. to Food/Bars:|| On-site |
|Dist. to Nearest Gym:|| On-site |
|Lounge/Bar Hours:||5.30pm to 1am|
Off site swimming pool available at Park Clarke Quay.
|Ownership:||Park Hotel Group| Policies / Expenses
48 hours before day of arrival.
|Total Misc Fees:||$21.56 USD |
(mandatory resort fees/taxes)
|GST: Goods and Services Tax:|| 7.00 GST %|
|Rooms Wireless Internet Fee:||28.00 Per Night|
|Rooms Wired Internet Fee:||28.00 Per Day|
|Food and Beverage Service Charge:||10.00%|
Amenities / Features Pet Friendly? Sorry, pets are not allowed.
Airport & Shuttle Information
Singapore Changi Airport, 18km from Hotel, S$30-40nett per way
Local Shuttle Info: Complimentary daily loop Shuttle service available hourly from 07:40 hr to 20:55 hr to designated location.
Airport Shuttle? Sorry
airport shuttle available.
International Buffet Breakfast spread.
1) First Hour - $3.85/- and add on $1.90/- on every half an hour. After 5 pm to next day 7am at $5.35/- per entry.2) Basement parking.3) We have valet parking @$18 nett per car/per day4) There is no space for bus parking.
Internet / WiFI
Wi-Fi available in whole hotel