NYLO NEW YORK CITY

2178 Broadway at West 77th St., New York, NY 10024 United States (USA)
View Map Reservations: 1-800-230-4134
4.0 Star Downtown Hotel in New York County
40.78225-73.98025
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Very Good
4.5/ 5

Based on 1777 guest reviews

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  • Fitness center on property
  • 291 sleeping rooms in hotel
  • Hotel has 16 floors
  • Hotel has 40 suites
  • Check in: 4PM
  • Check out: 11AM
  • Group booking rating of 7.0/10

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Room Types

Check RatesDeluxe Double 2 Double Beds
Non-Smoking
Check RatesDeluxe Double Double
Non-Smoking
Check RatesDeluxe Double Double 2 Double Beds 280 Sq Ft Max Occupancy 4 Ppl
Non-Smoking
Check RatesDeluxe Double Double 2 Double Beds 280 Sq Ft Max Occupancy 4 Ppl Breakfast Package
Non-Smoking
Check RatesDeluxe Double Double 2 Double Beds 280 Sq Ft Max Occupancy 4 Ppl Internet Package
Non-Smoking
Check RatesDeluxe Double Double 2 Double Beds 280 Sq Ft Max Occupancy 4 Ppl Valet Parking Package
Non-Smoking
Check RatesDeluxe Double Double 2 Double Beds 280 Sq Ft Max Occupancy 4 Ppl Winter Special
Non-Smoking
Check RatesDeluxe Double Room 2 Double Beds
Non-Smoking
Check RatesDeluxe King
Non-Smoking
Check RatesDeluxe Queen Queen Suite
Non-Smoking
Check RatesDouble Double Superior
Non-Smoking
Check RatesDouble Standard
Non-Smoking
Check RatesDouble Superior
Non-Smoking
Check RatesLeisure Standard
Non-Smoking
Check RatesLeisure Standard 2 Beds
Non-Smoking
Check RatesLifestyle Loft
Non-Smoking
Check RatesLifestyle Loft 1 King Bed
Non-Smoking
Check RatesNew York Nylo 1 Queen or King 240 Sq Ft Max Occupancy 2 Ppl
Non-Smoking
Check RatesNew York Nylo 1 Queen or King 240 Sq Ft Max Occupancy 2 Ppl Breakfast Package
Non-Smoking
Check RatesNew York Nylo 1 Queen or King 240 Sq Ft Max Occupancy 2 Ppl Internet Package
Non-Smoking
Check RatesNew York Nylo 1 Queen or King 240 Sq Ft Max Occupancy 2 Ppl Valet Parking Package
Non-Smoking
Check RatesNew York Nylo 1 Queen or King 240 Sq Ft Max Occupancy 2 Ppl Winter Special
Non-Smoking
Check RatesNylo Deluxe 1 King Bed
Non-Smoking
Check RatesNylo Deluxe Suite 2 Queen Beds
Non-Smoking
Check RatesNylo New York 1 Queen Bed or 1 King Bed
Non-Smoking
Check RatesNylo Panoramic Deluxe 1 King Bed
Non-Smoking
Check RatesNylo Superior 1 Queen Bed or 1 King Bed
Non-Smoking
Check RatesPanoramic Deluxe
Non-Smoking
Check RatesStandard Room 1 Queen Bed
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesSuperior
Non-Smoking
Check RatesSuperior Room 1 King or 1 Queen Bed
Non-Smoking

Local Attractions

Downtown Times Square is 2 milesCentral ParkColumbia UniversityTavern on the GreenNew York Historical SocietyChildrens Museum of New YorkCarnegie HallHayden PlanatariumMuseum of American Folk ArtBeacon TheatreLincoln CenterAmerican Museum of Natural History

Our Hotel Planner Expert Reviews of Nylo New York City

Our expert hotel planners periodically visit and review the hotels we represent in person. This is the most recent visit:
"A Gem On The UWS"
Overall Score4.5/ 5
The hotel is on 77th street and just around the corner from Broadway. It's a 2 block walk to the subway and a short walk to the Beacon Theatre & Lincoln Center. Walking into the hotel you get a classic NY feel, there's the exposed brick from the original construction in 1920s. The fireplace is surrounded by plush chairs and the bookshelves beg to be explored. LOCL, the in house bar just off the lobby, serves prohibition themed drinks to help you unwind after a day out or get you ready for a night out. Once on the floors the decor changes to a more modern feel with works from local artist prominently displayed. The hotel is an H shape allowing for natural light to flood the floors. The rooms are spacious and bright, white walls are accented with deep navy wall hangings, bleached wood furnishings get a pop from happily colored drawers. The hotel caters to a variety of guests and every group type will feel welcome & comfortable.
Aioni O., a local HotelPlanner New York expert from US flag
31-Aug-2013 Verified Review

Verified Reviews of Nylo New York City

Below are the verified reviews from guests that we have booked recently:
"Great Stay!"
Overall Score4.0/ 5
Hotel is very comfortable and modern. I like the overall feel of the place!
(Individual traveler, booked 1 room), from US flag
04-Nov-2015 Verified Review

Summary of Verified Reviews

Good to know

  • Comfortable beds

    “Perfection for sleeping” “Sumptuous linens”

  • Pleasant entrance area

    “Lobby is perfect” “Great cocktails in the lobby bar”

  • Nice building

    “Fantastic roof top terrace” “Facilities are fantastic”

  • Friendly atmosphere

    “Live music and staff excellent” “Amazing style”

Review highlights

Location

97/100
977 reviews

Great location. Near downtown with great sightseeing and shopping. Close to public transport and the train. Great nearby restaurants and bars with excellent excursions. Good car access, but so-so parking. Expensive parking.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Bar

87/100
292 reviews

Great, affordable bar with good drinks. Bar service is acceptable.

“An excellent choice of beer” “Great cocktails in the lobby bar” “Excellent bar area”

Vibe

85/100
625 reviews

Awesome vibe. Pleasant entrance area. Friendly atmosphere. Modern Hotel. Stylish Hotel. Luxurious Hotel. Nice boutique hotel. Good for business people.

“Sumptuous linens” “Live music and staff excellent” “Decor is modern and welcoming”

Service

83/100
1002 reviews

Professional service and good reception. Average bar service and housekeeping. Room service is poor. Bad restaurant service.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Breakfast

80/100
52 reviews

Reasonably priced, tasty breakfasts.

“Including fresh croissants” “Superb breakfast with poached eggs” “Breakfast nearby”

Amenities

76/100
577 reviews

Excellent terrace and entrance area. Facilities are modern with a lovely conference area. Beautiful architecture.

“Fantastic roof top terrace” “Facilities are fantastic” “Decor is modern and welcoming”

Comfort

69/100
875 reviews

Room size and comfort are OK, but beds are great. Average noise level with mediocre sized bathrooms.

“Top-notch AC” “Loud air conditioner” “Walls were paper thin”

Room

65/100
1337 reviews

Decently sized rooms with okay kitchenettes. Modern rooms with excellent beds and great TV's. Mediocre sized, dirty bathrooms. Great balconies and clean rooms. Run-down rooms with bad furniture and minibars.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

WiFi

62/100
167 reviews

WiFi is decent and okay-priced.

“Complimentary Wi-Fi in the rooms” “Amazing internet service” “Had to pay for internet in your room”

Wellness

20/100
15 reviews

Bad fitness area.

“Gym is small” “Gym could be updated” “Gym is very lame”

Ranked top 24% by couples, with a score of 84

Good to know

  • Tasty breakfast

    “Including fresh croissants” “Superb breakfast with poached eggs”

  • Good accessibility by car

    “Private taxi”

  • New facilities

    “Modern decor” “West Side New”

  • Nice balcony

    “Great balcony” “Nice little balcony”

Review highlights

Location

97/100
185 reviews

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Service

80/100
206 reviews

Friendly service and great reception. Average bar service and housekeeping. Room service is poor.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Breakfast

78/100
10 reviews

Tasty breakfast.

“Including fresh croissants” “Superb breakfast with poached eggs” “Breakfast nearby”

Amenities

74/100
121 reviews

Updated facilities with a great terrace. Great hotel grounds with a beautiful entrance area. Beautiful architecture.

“Fantastic roof top terrace” “Facilities are fantastic” “Decor is modern and welcoming”

Comfort

70/100
200 reviews

Room size and comfort are OK, but beds are great. Average noise level with mediocre sized bathrooms.

“Top-notch AC” “Extremely noisy air-conditioning” “Loud A/C unit”

Room

63/100
287 reviews

Medium sized, clean rooms with lovely balconies and beautiful views. Modern rooms with excellent beds and great TV's. Mediocre sized, dirty bathrooms. Run-down rooms with bad furniture and minibars.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

WiFi

58/100
36 reviews

WiFi is decent and okay-priced.

“Web access pricey” “No internet” “Paying for WiFi”

Ranked top 26% by families, with a score of 83

Good to know

  • Great shopping

    “Lots of nearby shops” “Amazing supermarkets”

  • Dirty bathroom

    “Bathroom not well cleaned” “Dingy bathroom”

  • New rooms

    “Modern furnishings” “New toiletries”

  • Wonderful sightseeing

    “Close enough to museums” “Easy walking distance to Museum”

Review highlights

Location

93/100
83 reviews

Good location, close to public transport. Centrally located, near restaurants, bars, and shopping. Average parking.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Bar

86/100
15 reviews

Bar is awesome.

“An excellent choice of beer” “Great cocktails in the lobby bar” “Excellent bar area”

Service

82/100
91 reviews

Nice reception with friendly service and standard housekeeping.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Amenities

77/100
45 reviews

Great hotel buildings and entrance area. Beautiful architecture.

“Fantastic roof top terrace” “Facilities are fantastic” “Decor is modern and welcoming”

Cleanliness

70/100
26 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Clean spacious and great water pressure” “Clean and very comfortable mattress” “Coffee maker didn't seem to clean”

Comfort

63/100
78 reviews

Small, decently comfortable rooms with excellent beds. Average noise level with mediocre sized bathrooms.

“Top-notch AC” “Extremely noisy air-conditioning” “Loud air conditioner”

Room

58/100
113 reviews

Rooms modern and clean enough with excellent beds and nice views. Mediocre sized, dirty bathrooms. Small, poorly-maintained rooms with poor furniture.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

WiFi

58/100
15 reviews

WiFi is decent and okay-priced.

“Internet was fast and good” “Web access pricey” “Paying for WiFi”

Ranked top 12% by solo travelers, with a score of 84

Good to know

  • Pleasant entrance area

    “Lobby is perfect” “Great cocktails in the lobby bar”

  • Nice building

    “Fantastic roof top terrace” “Facilities are fantastic”

  • Friendly atmosphere

    “Live music and staff excellent” “Amazing style”

  • Great amenities

    “Fantastic roof top terrace” “Facilities are fantastic”

Review highlights

Location

97/100
66 reviews

Near city centre in a great location. Close to public transport.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Bar

89/100
20 reviews

Bar is awesome.

“An excellent choice of beer” “Great cocktails in the lobby bar” “Excellent bar area”

Vibe

84/100
50 reviews

Awesome vibe. Pleasant entrance area. Friendly atmosphere. Stylish Hotel. Modern Hotel.

“Sumptuous linens” “Live music and staff excellent” “Decor is modern and welcoming”

Service

84/100
72 reviews

Friendly service and great reception.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Amenities

73/100
51 reviews

Great hotel buildings and entrance area. Beautiful architecture.

“Fantastic roof top terrace” “Facilities are fantastic” “Decor is modern and welcoming”

Room

59/100
87 reviews

Tidy rooms with excellent beds. Run-down, small rooms and unpleasant bathrooms.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

WiFi

57/100
10 reviews

Regular internet service.

“Complimentary Wi-Fi in the rooms” “Expensive internet” “Horrible wifi”

Ranked top 20% by business travelers, with a score of 81

Good to know

  • Awesome terrace

    “Fantastic roof top terrace” “Rooftop deck is extremely luxurious”

  • Good restaurants & bars in the area

    “Convenient to great restaurants” “Near restaurants and museums”

  • Clean hotel facilities

    “Staff and everything is clean” “The hotel itself is clean”

  • Professional service

    “Hotel staff very helpful and informative” “Professional staff”

Review highlights

Location

96/100
58 reviews

Good location, close to public transport. Good restaurants & bars in the area.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Bar

89/100
10 reviews

Bar is awesome.

“An excellent choice of beer” “Great cocktails in the lobby bar” “Excellent bar area”

Vibe

85/100
40 reviews

Awesome vibe. Friendly atmosphere. Stylish Hotel. Pleasant entrance area. Modern Hotel.

“Sumptuous linens” “Live music and staff excellent” “Decor is modern and welcoming”

Service

78/100
57 reviews

Friendly, more-or-less professional service, and so-so reception.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Amenities

75/100
39 reviews

Great buildings with excellent terrace and entrance. Beautiful architecture.

“Fantastic roof top terrace” “Facilities are fantastic” “Decor is modern and welcoming”

Room

67/100
80 reviews

Great beds in average sized, new rooms. Bathrooms are moderately-sized, but substandard. Substandard A/C and furniture.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

WiFi

64/100
12 reviews

WiFi is decent and okay-priced.

“Web access pricey” “No wifi” “Had to pay for internet in your room”

Good to know

  • Close to public transport

    “Really enjoyed the proximity to public transportation” “Convenient to subway & restaurants”

  • Friendly service

    “Staff was wonderful and couldn't have been more helpful” “Hotel staff very helpful and informative”

  • Comfortable beds

    “Perfection for sleeping” “Sumptuous linens”

  • Pleasant entrance area

    “Lobby is perfect” “Great cocktails in the lobby bar”

Review highlights

Location

97/100
26 reviews

Good location, close to public transport.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Bar

86/100
7 reviews

Bar is awesome.

“An excellent choice of beer” “Great cocktails in the lobby bar” “Excellent bar area”

Service

84/100
34 reviews

Efficient, friendly service with a nice reception.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Breakfast

79/100
5 reviews

Tasty breakfast.

“Including fresh croissants” “Superb breakfast with poached eggs” “Breakfast nearby”

Comfort

67/100
30 reviews

Room size and comfort are OK, but beds are great. Average noise level with mediocre sized bathrooms.

“Top-notch AC” “Loud A/C unit” “Walls were paper thin”

Room

61/100
39 reviews

Average sized rooms with great views and comfortable beds. Bathrooms are moderately-sized, but substandard.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

WiFi

60/100
12 reviews

WiFi is decent and okay-priced.

“Amazing internet service” “No free wifi in the rooms” “Had to pay for internet in your room”

Value

59/100
20 reviews

Fairly good value for money. Internet is affordable.

“Internet is not included” “Overpriced shuttle transfer” “Excellent value”

Ranked top 62% by couples, with a score of 77

Good to know

  • Great view

    “View was fantastic” “Amazing views”

  • Fantastic service

    “Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful”

  • Great location

    “Excellent neighbourhood” “Superb location”

  • Comfortable beds

    “Perfection for sleeping” “Sumptuous linens”

Review highlights

Location

97/100
9 reviews

Good location, close to public transport.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Service

82/100
13 reviews

Friendly service.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Comfort

69/100
9 reviews

Relatively comfortable, with good beds.

“Top-notch AC” “Extremely noisy air-conditioning” “Loud A/C unit”

Room

63/100
13 reviews

Rooms with great views and excellent beds.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

Value

62/100
6 reviews

Fairly good value for money. Internet is affordable.

“High room rate” “Overpriced shuttle transfer” “Expensive room size”

WiFi

61/100
5 reviews

WiFi is decent and okay-priced.

“Including USB charging outlets” “Expensive internet” “No complimentary Wi-Fi”

Good to know

  • Comfortable beds

    “Perfection for sleeping” “Sumptuous linens”

  • Pleasant entrance area

    “Lobby is perfect” “Great cocktails in the lobby bar”

  • Nice building

    “Fantastic roof top terrace” “Facilities are fantastic”

  • Stylish Hotel

    “Decor is modern and welcoming” “Stylish boutique hotel”

Review highlights

Location

98/100
797 reviews

Great location. Great excursions and nearby restaurants and shopping in the city centre. Close to public transport and the train. Decent, but expensive, parking.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Bar

87/100
261 reviews

Great, affordable bar with good drinks. Good bar service.

“An excellent choice of beer” “Great cocktails in the lobby bar” “Excellent bar area”

Vibe

86/100
556 reviews

Awesome vibe. Pleasant entrance area. Friendly atmosphere. Stylish Hotel. Modern Hotel. Luxurious Hotel.

“Sumptuous linens” “Live music and staff excellent” “Decor is modern and welcoming”

Service

82/100
835 reviews

Friendly and professional bar service and reception. Room service is poor. Decent housekeeping, but poor restaurant service.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Breakfast

77/100
38 reviews

Tasty breakfast.

“Including fresh croissants” “Superb breakfast with poached eggs” “Breakfast nearby”

Amenities

76/100
500 reviews

Excellent terrace and entrance area. Facilities are modern with a lovely conference area. Beautiful architecture.

“Fantastic roof top terrace” “Facilities are fantastic” “Decor is modern and welcoming”

Comfort

69/100
713 reviews

Comfortable enough, with reasonable noise levels and superb beds. Rooms are small with typically sized bathrooms and bad air conditioning.

“Perfection for sleeping” “Top-notch AC” “Loud air conditioner”

Room

66/100
1107 reviews

Average rooms with kitchenettes. New rooms, great views, comfortable beds, and cool balconies. Rooms are small, with bad furniture, minibars and A/C. Mediocre sized, dirty bathrooms. Tidy rooms with great TV's.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

WiFi

65/100
126 reviews

WiFi is good value.

“Free computers in the lobby” “Expensive internet” “Sub-standard wifi service”

Wellness

19/100
11 reviews

Bad fitness area.

“Gym is small” “Gym could be updated” “Gym is very lame”

Ranked top 24% by couples, with a score of 83

Good to know

  • Tasty breakfast

    “Including fresh croissants” “Superb breakfast with poached eggs”

  • New facilities

    “Modern decor” “West Side New”

  • Nice balcony

    “Great balcony” “Nice little balcony”

  • Bad minibar

    “Without a freezer” “Lacked a fridge”

Review highlights

Location

98/100
132 reviews

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Average parking.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Service

80/100
158 reviews

Efficient, friendly service with a nice reception. Bar service is acceptable. Room service is poor.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Breakfast

75/100
7 reviews

Tasty breakfast.

“Including fresh croissants” “Superb breakfast with poached eggs” “Breakfast nearby”

Amenities

74/100
95 reviews

Modern facilities with nice terrace and entrance area. Beautiful architecture.

“Fantastic roof top terrace” “Facilities are fantastic” “Decor is modern and welcoming”

Comfort

69/100
154 reviews

Room size and comfort are OK, but beds are great. Average noise level with mediocre sized bathrooms.

“Extremely noisy air-conditioning” “Loud air conditioner” “Walls were paper thin”

Room

64/100
222 reviews

Medium sized, clean rooms with lovely balconies and beautiful views. Modern rooms with excellent beds and great TV's. Mediocre sized, dirty bathrooms. Run-down rooms with bad furniture and minibars.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

WiFi

58/100
27 reviews

WiFi is decent and okay-priced.

“Free computers in the lobby” “Had to pay for internet in your room” “Good wifi”

Ranked top 35% by families, with a score of 81

Good to know

  • Great shopping

    “Lots of nearby shops” “Amazing supermarkets”

  • New rooms

    “Modern furnishings” “New toiletries”

  • Near city centre

    “Great access to Central Park” “Within walking distance of midtown”

  • Bad furniture

    “Wardrobe really small” “Lacked a closet”

Review highlights

Location

94/100
61 reviews

Good location, close to public transport. Centrally located, near restaurants, bars, and shopping. Average parking.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Service

83/100
65 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Amenities

77/100
34 reviews

Great hotel buildings and entrance area. Beautiful architecture.

“Fantastic roof top terrace” “Facilities are fantastic” “Decor is modern and welcoming”

Cleanliness

70/100
24 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Clean spacious and great water pressure” “Clean and very comfortable mattress” “Coffee maker didn't seem to clean”

WiFi

59/100
8 reviews

WiFi is decent and okay-priced.

“Complimentary internet access” “WiFi worked perfectly” “No free wifi in the rooms”

Room

56/100
81 reviews

Great beds, and new, mostly clean rooms. Rooms are small and badly-maintained with bad furniture and bathrooms.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

Ranked top 11% by solo travelers, with a score of 84

Good to know

  • Pleasant entrance area

    “Lobby is perfect” “Great cocktails in the lobby bar”

  • Friendly atmosphere

    “Live music and staff excellent” “Amazing style”

  • Nice building

    “Fantastic roof top terrace” “Facilities are fantastic”

  • Great amenities

    “Fantastic roof top terrace” “Facilities are fantastic”

Review highlights

Location

97/100
56 reviews

Near city centre in a great location. Close to public transport.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Bar

89/100
19 reviews

Bar is awesome.

“An excellent choice of beer” “Great cocktails in the lobby bar” “Excellent bar area”

Service

86/100
63 reviews

Friendly service and great reception.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Vibe

84/100
47 reviews

Awesome vibe. Pleasant entrance area. Friendly atmosphere. Stylish Hotel. Modern Hotel.

“Sumptuous linens” “Live music and staff excellent” “Decor is modern and welcoming”

Amenities

74/100
47 reviews

Great hotel buildings and entrance area. Beautiful architecture.

“Fantastic roof top terrace” “Facilities are fantastic” “Decor is modern and welcoming”

Room

61/100
71 reviews

Tidy rooms with excellent beds. Run-down, small rooms and unpleasant bathrooms.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

WiFi

58/100
7 reviews

Regular internet service.

“Complimentary internet access” “Including USB charging outlets” “No complimentary Wi-Fi”

Ranked top 13% by business travelers, with a score of 82

Good to know

  • Awesome terrace

    “Fantastic roof top terrace” “Rooftop deck is extremely luxurious”

  • Bad air conditioning

    “AC was not working so” “Noisey airconditioning”

  • Professional service

    “Hotel staff very helpful and informative” “Professional staff”

  • Free internet

    “Complimentary Wi-Fi in the rooms” “Comped internet access”

Review highlights

Location

96/100
55 reviews

Good location, close to public transport. Good restaurants & bars in the area.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Bar

89/100
10 reviews

Bar is awesome.

“An excellent choice of beer” “Great cocktails in the lobby bar” “Excellent bar area”

Vibe

85/100
37 reviews

Awesome vibe. Friendly atmosphere. Pleasant entrance area. Stylish Hotel. Modern Hotel.

“Sumptuous linens” “Live music and staff excellent” “Decor is modern and welcoming”

Service

78/100
53 reviews

Friendly, more-or-less professional service, and so-so reception.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Amenities

75/100
39 reviews

Great buildings with excellent terrace and entrance. Beautiful architecture.

“Fantastic roof top terrace” “Facilities are fantastic” “Decor is modern and welcoming”

Room

67/100
76 reviews

Great beds in average sized, new rooms. Bathrooms are moderately-sized, but substandard. Substandard A/C and furniture.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

WiFi

64/100
12 reviews

WiFi is decent and okay-priced.

“Complimentary Wi-Fi in the rooms” “Complimentary internet access” “Had to pay for internet in your room”

Good to know

  • Comfortable beds

    “Perfection for sleeping” “Sumptuous linens”

  • Friendly service

    “Staff was wonderful and couldn't have been more helpful” “Hotel staff very helpful and informative”

Review highlights

Location

98/100
10 reviews

Great location.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Food

86/100
7 reviews

Delicious food.

“Delicious lunch” “Amazing Italian restaurant” “Light dinner snack with cocktails”

Service

83/100
11 reviews

Friendly service.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Amenities

77/100
4 reviews

Great amenities.

“Fantastic roof top terrace” “Facilities are fantastic” “Decor is modern and welcoming”

Comfort

69/100
6 reviews

Room size and comfort are OK, but beds are great.

“Top-notch AC” “Loud air conditioner” “Walls were paper thin”

Room

62/100
8 reviews

Average-sized rooms with great beds.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

WiFi

57/100
3 reviews

Regular internet service.

“Free computers in the lobby” “Without wifi” “Had to pay for internet in your room”

Review highlights

Location

94/100
9 reviews

Great location.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Service

85/100
6 reviews

Fantastic service.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Comfort

65/100
5 reviews

Comfortable.

“Top-notch AC” “Extremely noisy air-conditioning” “Loud A/C unit”

Room

61/100
9 reviews

Room is all right.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

Ranked top 37% by couples, with a score of 83

Good to know

  • Great location

    “Excellent neighbourhood” “Superb location”

Review highlights

Location

94/100
8 reviews

Great location.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Room

64/100
3 reviews

Room is all right.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

Good to know

  • Comfortable beds

    “Perfection for sleeping” “Sumptuous linens”

Review highlights

Location

98/100
7 reviews

Great location.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Service

85/100
5 reviews

Fantastic service.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Comfort

73/100
7 reviews

Comfortable rooms and beds.

“Top-notch AC” “Bedding was amazing” “AC in our room worked well”

Room

69/100
10 reviews

Great beds in okay rooms.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

Ranked top 29% by couples, with a score of 85

Review highlights

Room

71/100
3 reviews

Great room.

“Top-notch AC” “Bedding was amazing” “I loved the rooftop balcony w/ a view”

Good to know

  • Wonderful sightseeing

    “Close enough to museums” “Easy walking distance to Museum”

  • Pleasant entrance area

    “Lobby is perfect” “Great cocktails in the lobby bar”

  • Bad minibar

    “Without a freezer” “Lacked a fridge”

  • Friendly atmosphere

    “Live music and staff excellent” “Amazing style”

Review highlights

Location

97/100
50 reviews

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Bar

87/100
9 reviews

Bar is awesome.

“An excellent choice of beer” “Great cocktails in the lobby bar” “Excellent bar area”

Vibe

87/100
22 reviews

Awesome vibe. Friendly atmosphere. Pleasant entrance area.

“Sumptuous linens” “Live music and staff excellent” “Decor is modern and welcoming”

Service

83/100
35 reviews

Service is professional and friendly.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Amenities

80/100
19 reviews

Great hotel buildings and entrance area.

“Fantastic roof top terrace” “Facilities are fantastic” “Decor is modern and welcoming”

Comfort

71/100
40 reviews

Comfortable rooms and beds. Small rooms with acceptable noise level.

“Top-notch AC” “Bedding was amazing” “AC in our room worked well”

WiFi

59/100
10 reviews

WiFi is decent and okay-priced.

“Including USB charging outlets” “Internet was fast and good” “Free coffees and wifi”

Room

58/100
52 reviews

Rooms are decent but poorly-maintained, with bad minibars. Clean rooms and great beds, but small with terrible bathrooms.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

Ranked top 73% by couples, with a score of 74

Good to know

  • Fantastic service

    “Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful”

  • Great location

    “Excellent neighbourhood” “Superb location”

  • Comfortable beds

    “Perfection for sleeping” “Sumptuous linens”

  • Rather comfortable

    “Top-notch AC” “Bedding was amazing”

Review highlights

Location

98/100
7 reviews

Great location.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Vibe

86/100
3 reviews

Awesome vibe.

“Sumptuous linens” “Live music and staff excellent” “Decor is modern and welcoming”

Service

80/100
7 reviews

Fantastic service.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Comfort

66/100
8 reviews

Relatively comfortable, with good beds.

“Loud A/C unit” “Walls were paper thin” “Very little carpet”

Room

55/100
9 reviews

Great beds in okay rooms.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

Good to know

  • Friendly service

    “Staff was wonderful and couldn't have been more helpful” “Hotel staff very helpful and informative”

  • Clean rooms

    “Clean spacious and great water pressure” “Clean and very comfortable mattress”

  • Comfortable beds

    “Perfection for sleeping” “Sumptuous linens”

Review highlights

Location

97/100
16 reviews

Great location.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Service

83/100
18 reviews

Friendly service.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Cleanliness

82/100
9 reviews

Clean rooms.

“Clean spacious and great water pressure” “Clean and very comfortable mattress” “Rooms were clean and modern”

Comfort

73/100
19 reviews

Very comfortable stay with great beds, and acceptable rooms.

“Top-notch AC” “Bedding was amazing” “AC in our room worked well”

Room

70/100
26 reviews

Great beds in clean and decently sized rooms.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

Ranked top 23% by couples, with a score of 85

Good to know

  • Fantastic service

    “Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful”

  • Great location

    “Excellent neighbourhood” “Superb location”

  • Friendly service

    “Staff was wonderful and couldn't have been more helpful” “Hotel staff very helpful and informative”

  • Rather comfortable

    “Top-notch AC” “Bedding was amazing”

Review highlights

Location

98/100
8 reviews

Great location.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Service

82/100
6 reviews

Friendly service.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Comfort

74/100
9 reviews

Average sized rooms, but very comfortable.

“Top-notch AC” “Bedding was amazing” “AC in our room worked well”

Room

70/100
12 reviews

Average sized rooms.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

Good to know

  • Pleasant hotel grounds

    “Relaxing environment” “Comfortable surroundings”

  • Comfortable beds

    “Perfection for sleeping” “Sumptuous linens”

  • Close to public transport

    “Really enjoyed the proximity to public transportation” “Convenient to subway & restaurants”

  • Friendly service

    “Staff was wonderful and couldn't have been more helpful” “Hotel staff very helpful and informative”

Review highlights

Location

97/100
18 reviews

Good location, close to public transport.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Bar

89/100
7 reviews

Bar is awesome.

“An excellent choice of beer” “Great cocktails in the lobby bar” “Excellent bar area”

Vibe

87/100
6 reviews

Awesome vibe.

“Sumptuous linens” “Live music and staff excellent” “Decor is modern and welcoming”

Service

81/100
12 reviews

Friendly service.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Amenities

79/100
12 reviews

Great amenities.

“Fantastic roof top terrace” “Facilities are fantastic” “Decor is modern and welcoming”

Comfort

72/100
19 reviews

Wonderful beds and comfort with acceptable noise level.

“Top-notch AC” “Bedding was amazing” “AC in our room worked well”

Room

67/100
19 reviews

Great beds in okay rooms.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

Good to know

  • Pleasant hotel grounds

    “Relaxing environment” “Comfortable surroundings”

  • Great reception

    “Concierge service was phenomenal” “Very professional drivers”

Review highlights

Location

98/100
9 reviews

Great location.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Service

83/100
11 reviews

Great service, especially at reception.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Amenities

80/100
9 reviews

Great amenities.

“Fantastic roof top terrace” “Facilities are fantastic” “Decor is modern and welcoming”

Room

68/100
15 reviews

Room is all right.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

Value

68/100
6 reviews

Fairly good value for money.

“Expensive internet” “Web access pricey” “Overpriced shuttle transfer”

Comfort

68/100
6 reviews

Comfortable.

“Top-notch AC” “Loud A/C unit” “Walls were paper thin”

Ranked top 53% by couples, with a score of 84

Good to know

  • Great amenities

    “Fantastic roof top terrace” “Facilities are fantastic”

  • Great location

    “Excellent neighbourhood” “Superb location”

Review highlights

Location

98/100
2 reviews

Great location.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Amenities

79/100
5 reviews

Great amenities.

“Fantastic roof top terrace” “Facilities are fantastic” “Decor is modern and welcoming”

Room

67/100
4 reviews

Room is all right.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

Ranked top 55% by families, with a score of 82

Review highlights

Room

64/100
4 reviews

Room is all right.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

Good to know

  • Bad minibar

    “Without a freezer” “Lacked a fridge”

  • Friendly atmosphere

    “Live music and staff excellent” “Amazing style”

Review highlights

Location

98/100
5 reviews

Great location.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Service

85/100
7 reviews

Fantastic service.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Vibe

81/100
6 reviews

Awesome vibe. Friendly atmosphere.

“Sumptuous linens” “Live music and staff excellent” “Decor is modern and welcoming”

Room

61/100
12 reviews

Room is all right. Bad minibar.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

Good to know

  • Bad minibar

    “Without a freezer” “Lacked a fridge”

  • Comfortable beds

    “Perfection for sleeping” “Sumptuous linens”

  • Professional service

    “Hotel staff very helpful and informative” “Professional staff”

  • Nice building

    “Fantastic roof top terrace” “Facilities are fantastic”

Review highlights

Location

95/100
17 reviews

Great location.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Service

84/100
19 reviews

Service is professional and friendly.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Vibe

81/100
5 reviews

Awesome vibe.

“Sumptuous linens” “Live music and staff excellent” “Decor is modern and welcoming”

Amenities

76/100
8 reviews

Nice building.

“Fantastic roof top terrace” “Facilities are fantastic” “Decor is modern and welcoming”

Comfort

70/100
16 reviews

Room size and comfort are OK, but beds are great.

“Loud A/C unit” “Walls were paper thin” “Very little carpet”

Value

67/100
4 reviews

Fairly good value for money.

“Complimentary Wi-Fi in the rooms” “Complimentary internet access” “Overpriced shuttle transfer”

WiFi

61/100
5 reviews

Regular internet service.

“Complimentary internet access” “Free computers in the lobby” “Had to pay for internet in your room”

Room

57/100
25 reviews

Average-sized rooms with great beds. Minibars and bathrooms are unacceptable.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

Ranked top 67% by couples, with a score of 79

Good to know

  • Fantastic service

    “Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful”

  • Great location

    “Excellent neighbourhood” “Superb location”

Review highlights

Location

98/100
7 reviews

Great location.

“Excellent neighbourhood” “Superb location” “Fantastic location”

Service

83/100
8 reviews

Fantastic service.

“Concierge service was phenomenal” “Staff was wonderful and couldn't have been more helpful” “Concierge was attentive and very nice”

Comfort

67/100
6 reviews

Comfortable.

“Extremely noisy air-conditioning” “Loud air conditioner” “Walls were paper thin”

Room

57/100
9 reviews

Room is all right.

“Top-notch AC” “Walls were paper thin” “Very little carpet”

Review Semantics by TrustYou

Customer Reviews of Nylo New York City

4.5 out of 5.Based on 1777 guest reviews, Very Good

Property Description

NYLO - New York City, a new generation of upscale, luxury accommodations, is located on the beautiful Upper West Side of Manhattan on 77th and Broadway, and within walking distance from Central Park, Lincoln Center for Performing Arts, the legendary Beacon Theater, Carnegie Hall, ABC Studios and only a 10 minute walk to Times Square. We are also just steps away from designer shops, restaurants, and all the major attractions. At NYLO - New York City, we take pride in offering a feature of personalized service that helps us to attend to your needs and exceed your expectations. We are proud to announce new amenities coming in summer 2013 which include two full-service restaurants with bars called Serafina and Redfarm, 24-hour fitness center.As a smoke-free hotel, we offer a variety of spacious contemporary rooms with spectacular views of the Hudson River and Central Park which include rooms that have private balconies, such as the Panoramic Deluxe rooms, the Penthouse Loft and the Penthouse suites. If your room does not have a balcony you can relax and enjoy the view from the 16th Floor balcony.Our guest accommodations feature a complimentary daily newspaper, plasma TVs, CD player, hairdryer, iron with ironing board, coffee maker with complimentary coffee, our own line of exquisite bath amenities and a 24-hour Business Center, high-speed, wireless and wired Internet and valet parking. Enjoy a comfortable night’s sleep on our luxurious 100% cotton bed linens, down Duvets and European square pillows. When in the New York area, make NYLO - New York City your first choice. NYLO - New York City has been named one of New York's Top 50 Boutique Hotels, was host hotel to Project Runway 4th Season Finale and proud to announce the winning of the Michelin Award for 2006 and 2007.

Details / Other Expenses

Check In:4PM
Check Out:11AM
Year of Last Renovation:2013
Floors:16
Rooms:291
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:285
Handicap Rooms:
Suites:40
Room Windows:Windows Do Open
Meeting Rooms:0
Policies / Expenses
Cancellation:
24 Hours Prior to the arrival date on individual reservations; Groups will vary
Nightly Parking:60
Typical Group Deposit:1 NIght
Total Taxes:14.75%
Total Misc Fees:$3.50 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Pet Friendly


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Charge for early check out
  • Complimentary newspaper
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Movies in room
  • Non-smoking rooms
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • 24 hours room service
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Terrace
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

LaGuardia 10 miles; JFK-15 miles

Airport Shuttle? Sorry, no airport shuttle available.
Previously known as:
On The Ave, On The Ave Hotel

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