Sheraton On The Falls Hotel

5875 Falls Ave., Niagara Falls, ON L2G3K7 Canada (CAN) near Exit 24 on I-190 (~3.9mi)
View Map Reservations: 1-800-760-7718
4 Star Luxury Property
43.09077-79.07265

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Niagara Parks

Verified Reviews of Sheraton on the Falls Hotel

Below are the verified reviews from guests that we have booked recently:
"Awful Experience"
Overall Score1.0/ 5
Booked with Hotel planner. Charged credit card. Emailed confirmation and all information. Get to the hotel and guess what? They don't have our reservation. Awful experience.
(Individual traveler, booked 1 room), from US flag
13-Mar-2021 Verified Review, stayed from Sat Mar 13 to Sun Mar 14 2021 at a C$156.99 average nightly rate.
"Heat was crazy hot in room."
Overall Score1.0/ 5
This Is the third time I've sent in this survey and still have not received a call do I need to call corporate to get some response I don't understand what kind of customer service support you guys are showing it's ridiculous.
(Individual traveler, booked 1 room), from US flag
25-Mar-2020 Verified Review, stayed from Fri Mar 06 to Sun Mar 08 2020 at a $105.75 average nightly rate.
"Heat was Unbearable in the room."
Overall Score2.0/ 5
Please call me to discuss this issue 580 713 2109 thank you.
(Individual traveler, booked 1 room), from US flag
16-Mar-2020 Verified Review, stayed from Fri Mar 06 to Sun Mar 08 2020 at a $105.75 average nightly rate.
"Room was always hot! Terrible conditions and minor assiatance."
Overall Score2.0/ 5
The temperature in the room was over 80° and no relief could be provided, the chillers were out in the system I was told by the maintenance man they did try to assist but could not fix the problem did offer free breakfast and free parking but I could not sleep and had a horrible drive the next day which really upset me I think the hotel should go ahead and book me another weekend and let's come try to stay again and hopefully it'll be a lot better experience can contact me at Shakenbake1962@outlook.com.
(Individual traveler, booked 1 room), from US flag
09-Mar-2020 Verified Review, stayed from Fri Mar 06 to Sun Mar 08 2020 at a $105.75 average nightly rate.
"Too long to check in."
Overall Score4.0/ 5
Have yet to receive final invoice expecting only parking charge of $35.00+hst.
(Individual traveler, booked 1 room), from US flag
18-Nov-2019 Verified Review, stayed from Sat Nov 16 to Sun Nov 17 2019 at a C$213.64 average nightly rate.
"Awful Experience"
Overall Score2.0/ 5
FOUR flying bugs in our room when we first entered. Still there when we left. One bed had yellowed sheets clearly old or unwashed. I reserved two rooms. Someone was supposed to text me if the 2nd room was ready. 45 minutes later, still no text. I had to line up again to get the card for the 2nd room and nothing was available even though it was already 430pm, clearly way past the check in time. After I complained, suddenly there was a room available.
(Individual traveler, booked 1 room), from US flag
22-Jun-2019 Verified Review, stayed from Fri Jun 21 to Sat Jun 22 2019 at a $237.01 average nightly rate.
"Suberb !"
Overall Score5.0/ 5
Clean. Well managed property. Staff from front desk To restaurant staff super friendly and helpful. Everything was suberb. Thanks!
(Individual traveler, booked 1 room), from US flag
19-Jun-2019 Verified Review, stayed from Fri Jun 14 to Sun Jun 16 2019 at a $242.54 average nightly rate.
"Not Good"
Overall Score1.0/ 5
Rooms were too hot only offered one fan then had to switch rooms to one that had windows to open but rooms were not adjoining at that point. The 4th floor smelled like garbage and there was a dirty diaper in the stairwell. My 8 year old daughter thought she found hand lotion in a drawer turns out it was KY jelly that someone must have left behind unless this is what you would find complimentary. There were also ants in two of the four beds that we had. We did not have a very good stay amd the ky jelly that was left for a child to find is absolutley disgusting.
(Group coordinator, booked 2 rooms), from CA flag
29-Apr-2019 Verified Review, stayed from Thu Apr 25 to Sat Apr 27 2019 at a $98.89 average nightly rate.
4.0 out of 5. Based on 8777 guest reviews

Property Description

669 luxurious guestrooms & suites at the Falls. Our 5 Star accommodations offer the signature Sheraton Sweet Sleeper Bed for your best night's rest, and floor to ceiling windows in all Fallsview rooms.

Details / Other Expenses

Check In: 14.00
Check Out: 12.00
Floors: 15
Rooms: 669
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 669
Handicap Rooms: 11
Suites: 15
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 5 View Spaces
Meeting Space: 4730 sq. feet
Banquet Space: Holds 1800 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Policies / Expenses
Total Taxes: 0.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities

Pet Friendly?

Sorry, pets are not allowed.

About Sheraton Hotels and Resorts

  • The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
  • Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
  • Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
  • Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows

The Sheraton Hotels and Resorts highlights above are subject to change without notice.

You may also be interested in...

Meeting Rooms and Banquet Rooms at Sheraton On The Falls Hotel

Below are the meeting, banquet, conference and event spaces at Sheraton On The Falls Hotel.

Feel free to use the Sheraton On The Falls Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Niagara Falls event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Strategy Room 5 7 x 11 x 0 91--/------30------/--5524--
Close This

Strategy Room 5

Room Type:
General Meeting Room
Total Size:
91 Sq. Mi
Dimensions:
7 x 11 x 0 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
    Strategy Room 6 5 x 6 x 0 37--/------12------/--2030--
    Close This

    Strategy Room 6

    Room Type:
    General Meeting Room
    Total Size:
    37 Sq. Mi
    Dimensions:
    5 x 6 x 0 Ft.
    Floor Level:
    Natural Light?:
    No
    Obstructions?
    No
    Built In Screens?
    No
    Built In Stage?
    No
    Built In A/V?
    No
    Amenities Available
      Fallsview Studio B 8 x 8 x 3 67--/------18------/--4016--
      Close This

      Fallsview Studio B

      Room Type:
      General Meeting Room
      Total Size:
      67 Sq. Mi
      Dimensions:
      8 x 8 x 3 Ft.
      Floor Level:
      Natural Light?:
      No
      Obstructions?
      No
      Built In Screens?
      No
      Built In Stage?
      No
      Built In A/V?
      No
      Amenities Available
        Great Room C 26 x 16 x 5 439--/------70------/--60080--
        Close This

        Great Room C

        Room Type:
        General Meeting Room
        Total Size:
        439 Sq. Mi
        Dimensions:
        26 x 16 x 5 Ft.
        Floor Level:
        Natural Light?:
        No
        Obstructions?
        No
        Built In Screens?
        No
        Built In Stage?
        No
        Built In A/V?
        No
        Amenities Available
          Strategy Room 3 15 x 11 x 0 180--/------50------/--170190--
          Close This

          Strategy Room 3

          Room Type:
          General Meeting Room
          Total Size:
          180 Sq. Mi
          Dimensions:
          15 x 11 x 0 Ft.
          Floor Level:
          Natural Light?:
          No
          Obstructions?
          No
          Built In Screens?
          No
          Built In Stage?
          No
          Built In A/V?
          No
          Amenities Available
            Prefunction Space 12 x 8 x 0 104--/--------------/----300--
            Close This

            Prefunction Space

            Room Type:
            General Meeting Room
            Total Size:
            104 Sq. Mi
            Dimensions:
            12 x 8 x 0 Ft.
            Floor Level:
            Natural Light?:
            No
            Obstructions?
            No
            Built In Screens?
            No
            Built In Stage?
            No
            Built In A/V?
            No
            Amenities Available
              Great Room A 26 x 16 x 5 439--/------70------/--600550--
              Close This

              Great Room A

              Room Type:
              General Meeting Room
              Total Size:
              439 Sq. Mi
              Dimensions:
              26 x 16 x 5 Ft.
              Floor Level:
              Natural Light?:
              No
              Obstructions?
              No
              Built In Screens?
              No
              Built In Stage?
              No
              Built In A/V?
              No
              Amenities Available
                Fallsview Studio C 7 x 10 x 3 82--/------22------/--6020--
                Close This

                Fallsview Studio C

                Room Type:
                General Meeting Room
                Total Size:
                82 Sq. Mi
                Dimensions:
                7 x 10 x 3 Ft.
                Floor Level:
                Natural Light?:
                No
                Obstructions?
                No
                Built In Screens?
                No
                Built In Stage?
                No
                Built In A/V?
                No
                Amenities Available
                  Executive Boardroom 8 x 7 x 3 60--/--------------/----16--
                  Close This

                  Executive Boardroom

                  Room Type:
                  General Meeting Room
                  Total Size:
                  60 Sq. Mi
                  Dimensions:
                  8 x 7 x 3 Ft.
                  Floor Level:
                  Natural Light?:
                  No
                  Obstructions?
                  No
                  Built In Screens?
                  No
                  Built In Stage?
                  No
                  Built In A/V?
                  No
                  Amenities Available
                    Strategy Room 7 11 x 9 x 0 103--/------24------/--7522--
                    Close This

                    Strategy Room 7

                    Room Type:
                    General Meeting Room
                    Total Size:
                    103 Sq. Mi
                    Dimensions:
                    11 x 9 x 0 Ft.
                    Floor Level:
                    Natural Light?:
                    No
                    Obstructions?
                    No
                    Built In Screens?
                    No
                    Built In Stage?
                    No
                    Built In A/V?
                    No
                    Amenities Available
                      Great Room A, B, C 26 x 50 x 5 1318--/--------------/--20641800--
                      Close This

                      Great Room A, B, C

                      Room Type:
                      General Meeting Room
                      Total Size:
                      1318 Sq. Mi
                      Dimensions:
                      26 x 50 x 5 Ft.
                      Floor Level:
                      Natural Light?:
                      No
                      Obstructions?
                      No
                      Built In Screens?
                      No
                      Built In Stage?
                      No
                      Built In A/V?
                      No
                      Amenities Available
                        Strategy Room 2 15 x 11 x 0 180--/------50------/--17045--
                        Close This

                        Strategy Room 2

                        Room Type:
                        General Meeting Room
                        Total Size:
                        180 Sq. Mi
                        Dimensions:
                        15 x 11 x 0 Ft.
                        Floor Level:
                        Natural Light?:
                        No
                        Obstructions?
                        No
                        Built In Screens?
                        No
                        Built In Stage?
                        No
                        Built In A/V?
                        No
                        Amenities Available
                          Great Room B 26 x 16 x 5 439--/------70------/--600550--
                          Close This

                          Great Room B

                          Room Type:
                          General Meeting Room
                          Total Size:
                          439 Sq. Mi
                          Dimensions:
                          26 x 16 x 5 Ft.
                          Floor Level:
                          Natural Light?:
                          No
                          Obstructions?
                          No
                          Built In Screens?
                          No
                          Built In Stage?
                          No
                          Built In A/V?
                          No
                          Amenities Available
                            Fallsview Studio A 7 x 10 x 3 82--/------22------/--6080--
                            Close This

                            Fallsview Studio A

                            Room Type:
                            General Meeting Room
                            Total Size:
                            82 Sq. Mi
                            Dimensions:
                            7 x 10 x 3 Ft.
                            Floor Level:
                            Natural Light?:
                            No
                            Obstructions?
                            No
                            Built In Screens?
                            No
                            Built In Stage?
                            No
                            Built In A/V?
                            No
                            Amenities Available
                              Fallsview Studio A, B, C 8 x 28 x 3 238--/--------------/--160200--
                              Close This

                              Fallsview Studio A, B, C

                              Room Type:
                              General Meeting Room
                              Total Size:
                              238 Sq. Mi
                              Dimensions:
                              8 x 28 x 3 Ft.
                              Floor Level:
                              Natural Light?:
                              No
                              Obstructions?
                              No
                              Built In Screens?
                              No
                              Built In Stage?
                              No
                              Built In A/V?
                              No
                              Amenities Available
                                Upper Fallsview Studio A 7 x 10 x 3 76--/------18------/--5516--
                                Close This

                                Upper Fallsview Studio A

                                Room Type:
                                General Meeting Room
                                Total Size:
                                76 Sq. Mi
                                Dimensions:
                                7 x 10 x 3 Ft.
                                Floor Level:
                                Natural Light?:
                                No
                                Obstructions?
                                No
                                Built In Screens?
                                No
                                Built In Stage?
                                No
                                Built In A/V?
                                No
                                Amenities Available
                                  Strategy Room 1 15 x 9 x 3 142--/------40------/--14035--
                                  Close This

                                  Strategy Room 1

                                  Room Type:
                                  General Meeting Room
                                  Total Size:
                                  142 Sq. Mi
                                  Dimensions:
                                  15 x 9 x 3 Ft.
                                  Floor Level:
                                  Natural Light?:
                                  No
                                  Obstructions?
                                  No
                                  Built In Screens?
                                  No
                                  Built In Stage?
                                  No
                                  Built In A/V?
                                  No
                                  Amenities Available
                                    Studio Room Prefunction 12 x 8 x 3 104--/--------------/----128--
                                    Close This

                                    Studio Room Prefunction

                                    Room Type:
                                    General Meeting Room
                                    Total Size:
                                    104 Sq. Mi
                                    Dimensions:
                                    12 x 8 x 3 Ft.
                                    Floor Level:
                                    Natural Light?:
                                    No
                                    Obstructions?
                                    No
                                    Built In Screens?
                                    No
                                    Built In Stage?
                                    No
                                    Built In A/V?
                                    No
                                    Amenities Available
                                      Great Room Prefunction 54 x 8 x 3 468--/--------------/----500--
                                      Close This

                                      Great Room Prefunction

                                      Room Type:
                                      General Meeting Room
                                      Total Size:
                                      468 Sq. Mi
                                      Dimensions:
                                      54 x 8 x 3 Ft.
                                      Floor Level:
                                      Natural Light?:
                                      No
                                      Obstructions?
                                      No
                                      Built In Screens?
                                      No
                                      Built In Stage?
                                      No
                                      Built In A/V?
                                      No
                                      Amenities Available
                                        Upper Fallsview Studio B 7 x 10 x 3 81--/------22------/--6016--
                                        Close This

                                        Upper Fallsview Studio B

                                        Room Type:
                                        General Meeting Room
                                        Total Size:
                                        81 Sq. Mi
                                        Dimensions:
                                        7 x 10 x 3 Ft.
                                        Floor Level:
                                        Natural Light?:
                                        No
                                        Obstructions?
                                        No
                                        Built In Screens?
                                        No
                                        Built In Stage?
                                        No
                                        Built In A/V?
                                        No
                                        Amenities Available

                                          FAQs about Sheraton on the Falls Hotel

                                          What time is check in?

                                          Check in time is 14.00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

                                          What time is check out?

                                          Check out time is 12.00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

                                          How many rooms does Sheraton on the Falls Hotel have?

                                          There are 669 sleeping rooms in the hotel.

                                          Is there any meeting space at Sheraton on the Falls Hotel?

                                          Yes, they have 5 meeting rooms that can support various table layouts.

                                          Is there room service at Sheraton on the Falls Hotel?

                                          Yes. Room service could have been improved. About half of guests complained about the room service.

                                          Is there valet service?

                                          Yes. Great valet service. Most guests were impressed by the valet service.

                                          Is there shopping nearby?

                                          Yes. Great shopping. Most guests liked the proximity to shopping.

                                          Are there good dining options at Sheraton on the Falls Hotel?

                                          Dining experience could be nicer. For 70%, the dining experience was not enjoyable. Dining area could have been cleaner. Unclean dining area, according to 100%.

                                          Is there a WiFi internet?

                                          Yes. Wifi included. Paying for WiFi. Bad wifi. Wifi quality could be improved. Most guests said the wifi quality was bad.

                                          Are there rooms with kitchenettes?

                                          Yes. Kitchenette needs more attention. Most guests were unsatisfied with the kitchenette.

                                          Testimonials:

                                          Testimonials icon
                                          "This is one of the best services I have seen so far on the internet. I was placed in charge of the hotel and park for our Family Reunion in September and in 2 weeks I was able to meet with several Sales Personnel at many different hotels. They were prompt responding directly from you Website. I will recommend this service to anyone planning a big event." K.B. - Milwaukee, WI

                                          Find Out More Check Rates