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Candlewood Suites New Braunfels, an IHG Hotel
1471 North Interstate 35, New Braunfels, TX 78130 United States (USA) near junction 190b on I-35 (~0.4mi)
View map Reservations: 1-800-760-7718
2.5 Star property IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Average
3.0/5
Based on 367 guest reviews
- Fitness center on property
- Hotel has 83 rooms
- Hotel has 3 floors
- Hotel has 83 suites
- Check in time: 11:30am
- Check out time: 3:00pm
- Hotel has an eco-friendly policy
- Group score of 10.0/10
Standard prices by room type for the next 60 days
Room types
Check rates1 King 1 Bedroom Suite Living Kitchen Areas 550 Sqft Suite with Sofa Bed Microwave
Non-smoking
Check rates2 Queen Studio Suite Comm Accessible 360 Sqft Suite with Full Kitchen Microwave and Refrigerator
Non-smoking
Check rates2 Queen Studio Suite Full Kitchen 390 Square Foot Suite with Microwave and Refrigerator
Non-smoking
Check rates2 Queen Studio Suite Kitchen Living Dining 390 Square Foot Suite with Microwave
Non-smoking
Check rates2 Queen Studio Suite Mobility Accessible Tub 360 Square Foot Suite with Full Kitchen
Non-smoking
Check ratesAdvance Saver 1 King 1 Bedroom Suite Living Kitchen Areas 550 Sqft Suite with Sofa Bed Microwave
Non-smoking
Check ratesAdvance Saver 2 Queen Studio Suite Comm Accessible 360 Sqft Suite with Full Kitchen Microwave and Re
Non-smoking
Check ratesAdvance Saver 2 Queen Studio Suite Full Kitchen 390 Square Foot Suite with Microwave and Refrigerato
Non-smoking
Check ratesAdvance Saver 2 Queen Studio Suite Kitchen Living Dining 390 Square Foot Suite with Microwave
Non-smoking
Check ratesAdvance Saver 2 Queen Studio Suite Mobility Accessible Tub 360 Square Foot Suite with Full Kitchen
Non-smoking
Check ratesGovernment Rate Government ID or Military ID and Valid Travel Orders Required Rate Will Be 1 King 1
Non-smoking
Check ratesGovernment Rate Government ID or Military ID and Valid Travel Orders Required Rate Will Be 2 Queen S
Non-smoking
Check ratesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 1 King 1 Bedroo
Non-smoking
Check ratesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 2 Queen Studio
Non-smoking
Check ratesSenior Discount 1 King 1 Bedroom Suite Living Kitchen Areas 550 Sqft Suite with Sofa Bed Microwave
Non-smoking
Check ratesSenior Discount 2 Queen Studio Suite Comm Accessible 360 Sqft Suite with Full Kitchen Microwave and
Non-smoking
Check ratesSenior Discount 2 Queen Studio Suite Full Kitchen 390 Square Foot Suite with Microwave and Refrigera
Non-smoking
Check ratesSenior Discount 2 Queen Studio Suite Kitchen Living Dining 390 Square Foot Suite with Microwave
Non-smoking
Check ratesSenior Discount 2 Queen Studio Suite Mobility Accessible Tub 360 Square Foot Suite with Full Kitchen
Non-smoking
Check ratesState Government Includes WiFi 1 King 1 Bedroom Suite Living Kitchen Areas 550 Sqft Suite with Sofa
Non-smoking
Check ratesState Government Includes WiFi 2 Queen Studio Suite Comm Accessible 360 Sqft Suite with Full Kitchen
Non-smoking
Check ratesState Government Includes WiFi 2 Queen Studio Suite Full Kitchen 390 Square Foot Suite with Microwav
Non-smoking
Check ratesState Government Includes WiFi 2 Queen Studio Suite Kitchen Living Dining 390 Square Foot Suite with
Non-smoking
Local attractions
Schlitterbahn Water Park's, Comal River, Guadaloupe River, Wurstfest, Snake Farm Zoo. Greune
Map / Landmarks Near Candlewood Suites New Braunfels, an IHG Hotel
Verified reviews of Candlewood Suites New Braunfels An Ihg Hotel
Below are the verified reviews from guests that we have booked in recently: "Unsatisfactory"
Overall score3.0/ 5
Exchanging dirty towels at the front desk for clean towels is unsanitary. Room was not cleaned daily and this was not explained at booking or check in. Will not return.
Cherelle B. (Individual traveller, booked 1 room), from 
17-Nov-2021 Verified review, stayed from Wed Nov 10 to Sat Nov 13 2021 at a $136.99 average nightly rate. 
"Nice Suite"
Overall score3.0/ 5
Good location to amenities like HEB and target and close to lots of fun restaurants and bars.
Zoe A. (Individual traveller, booked 1 room), from
06-Jun-2021 Verified review, stayed from Sat Jun 05 to Sun Jun 06 2021 at a $178.08 average nightly rate. "Not Bad, Not Great."
Overall score3.0/ 5
The front desk staff would could use some customer service pointers. Maybe he was just having a bad day or didn't feel well. The room was clean and really not a bad stay.
Nyerie S. (Individual traveller, booked 1 room), from
28-May-2021 Verified review, stayed from Fri May 21 to Sat May 22 2021 at a $219.99 average nightly rate. "Roach Motel"
Overall score2.0/ 5
While the staff was pleasant, we couldn't get past the garbage left in the halls and near the elevator daily. Also, towels are left on the floor next to the room doors during the cleaning hours. On day two of our stay, we had a giant cockroach in our bathroom. I realize that Covid 19 is to blame for lack of staff and services, but leaving the trash in the hallways and near elevators is a giant invitation for bugs.
Jim T. (Individual traveller, booked 1 room), from
09-Feb-2021 Verified review, stayed from Fri Feb 05 to Sun Feb 07 2021 at a $95.99 average nightly rate. "Very Average"
Overall score3.0/ 5
Nothing special about this hotel. No breakfast, room seemed for "suite", building did not have good circulation. Nothing especially bad or good, blah.
David J. (Individual traveller, booked 1 room), from
08-Sep-2020 Verified review, stayed from Sat Sep 05 to Sun Sep 06 2020 at a $106.99 average nightly rate. "Bad Experience"
Overall score1.0/ 5
Elevator wasn't working shortly after arrival. It was out for a couple of hours. No ice machine on the floor, ice maker in room didn't work properly, no printed copy of receipt available upon departure, and paid a hefty fee for a sub standard amenity. $182 for what I got was totally ridiculous!
Gary D. B. (Individual traveller, booked 1 room), from
15-Jun-2015 Verified review Property description
Candlewood Suites New Braunfels is located off Interstate 35, within minutes of Schlitterbahn Water Park and New Diabetic Research Center.At Candlewood Suites New Braunfels, we put the amenities where they really count, in your room. Our guests can cook meals in their fully equipped kitchen and relax in the overstuffed recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high-speed Internet. Candlewood Suites New Braunfels is within walking distance of many local favorite restaurants. For those guests who prefer to dine in, a fully stocked Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as sodas, snacks, and ice cream. New Braunfels Candlewood Suites provides our guests a free fitness center and a comfortable place to do laundry in our free guest laundry room.Much larger than the average hotel room and significantly more affordable than a corporate apartment, temporary housing, long term leases, the Candlewood Suites is the perfect home away from home for relocation, project, temporary assignment or training needs. Unlike a corporate apartment, the New Braunfels Candlewood Suites does not require a lease or minimum length of stay. Whether traveling for business or leisure, for one night or several months, New Braunfels Candlewood Suites is the solution to your temporary housing needsHigh-speed wireless Internet throughout the hotel allows you to conduct your business efficiently. We offer 24 hour access to our Candlewood Cupboard, for snacks, sodas, and meal options. Don't forget our 24 hour access to the Candlewood Gym, as well as outdoor gazebo and whirlpool. Our guest laundry room is open anytime! Our lending locker has all the kitchen ware you need for your stay.
Green sustainability
Recycled paper, plastic/glass items, energy efficient light bulbs,
Details / Other expenses
| Check-in: | 11:30am |
| Check-out: | 3:00pm |
| Year of last renovation: | 2013 |
| Floors: | 3 |
| Rooms: | 83 |
| Corridors: | All rooms have interior hallways |
| Non-smoking rooms: | 83 |
| Rooms with disabled access: | 6 |
| Rooms with one bed: | 43 |
| Rooms with two beds: | 40 |
| Suites: | 83 |
| Room windows: | Windows do open |
| Cleaning frequency: | Daily |
| Meeting rooms: | 1 View spaces |
| Meeting space: | 408 sq. feet |
| Event space: | Holds 15 people |
| Dist. to food/bars: | 0.3 Miles |
| Dist. to a 24hr restaurant: | 0.3 Miles |
| Dist. to the nearest gym: | 1.0 Miles |
| Federal Emergency Management Agency (FEMA) approved: | Yes |
| Ownership: | Sai laxmi |
Policies / Expenses
| Cancellation: 24 hours prior to check in. | |
| Nightly parking: | 0 |
| Total taxes: | 13.00% |
| Total misc. fees: | £0.00 GBP (mandatory resort fees/taxes) |
| State Tax: | 6.00% |
| City Tax: | 7.00% |
| Additional Person Fee: | 10.00 Per Day |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Camping or barbeque facilities
- Central location
- Clothes drying
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- DVD Player
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Kitchenette in room
- Laundry facilities
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Shower
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Voicemail
Airport & shuttle information
San Antonio International Airport, 26.8 miles, Taxi $40Austin Bergstrom INternational Airport, 48 Miles, Taxi $110
Local shuttle info: N/A
Breakfast information
Not Available
Pet friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.$20/first night, $15/each additional night. Maximum charge of $150.
Parking information
Complimentary Parking
Internet/Wi-Fi
All guest rooms have complimentary wi-fi. This service is available in all areas of the hotel.
About Candlewood Suites
- Home-like enviroment, great for an extended stay
- Fully equipped kitchens with a full-size refrigerator with ice maker, dishwasher, microwave and stovetop, dishes, cookware, and utensils
- Free high-speed internet access and a large workspace available in each guest room
- TV with DVD player and a comfortable recliner
- Comforts of Home Bedding Collection with soft pillows, high quality sheets, and a comfortable mattress set
- Provide a Lending Locker service where guests can borrow common household items to use during their stay
- Pets are welcome weighing less than 80 lbs
- Free local calls and two phone lines with data port as an added convenience
- Candlewood Cupboard offers a Brown Bag Breakfast for a meal on the go
- Candlewood Gazebo Grill gives guests a great outdoor dining experience ideal for groups
- Free guest laundry open 24/7 with detergent and other laundry items available at a decent price
- Great fitness area
- Housekeeping on a weekly basis
The Candlewood Suites highlights above are subject to change without notice.
Seasonality and Projections at Candlewood Suites New Braunfels, an IHG Hotel
The chart above shows fluctuations of prices for both our group quotes and the best individual traveler prices our system could find at the time the group/meeting bid was entered. The best group or meeting displayed is 14.0% in the month of December 2020 and the highest average individual rate is $161 in the month of July 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Candlewood Suites New Braunfels, an IHG Hotel in a month when rates are lower.
Similar hotels close by
Meeting rooms and event rooms at Candlewood Suites New Braunfels, an IHG Hotel
Below are the meeting, conference and event spaces at Candlewood Suites New Braunfels, an IHG Hotel.
Feel free to use the Candlewood Suites New Braunfels, an IHG Hotel meeting space capacities chart below to help with your event planning. HotelPlanner specialises in New Braunfels event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.
| Meeting room name | L x W x H (Feet) | Size (sq ft) | Event 5'/6  | Crescent | Classroom | Hollow Square  | U-shape | Boardroom | Convention 8'/10'  | Theatre | Reception | Regist. desk  |
| Comal Room | 24 x 17 x 8 | 408 | --/-- | 24 | 17 | 10 | 12 | 10 | --/-- | 25 | -- | -- |
Close this Comal RoomRoom type: General Meeting Room Total size: 408 Sq. Miles Dimensions: 24 x 17 x 8 Ft Floor level: 1 Power outlets: 16 Columns: 0 Windows: 1 Is there natural light? Yes Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available
 | ||||||||||||
Planning an event? New Braunfels Hotel RFP request for proposal | Find meeting space | Meeting space calculator
FAQs about Candlewood Suites New Braunfels An Ihg Hotel
What time is check in?
Check in time is 11:30am based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 3:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Candlewood Suites New Braunfels An Ihg Hotel have?
There are 83 sleeping rooms in the hotel.
Is there any meeting space at Candlewood Suites New Braunfels An Ihg Hotel?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Candlewood Suites New Braunfels An Ihg Hotel?
Not Available
What parking is available at Candlewood Suites New Braunfels An Ihg Hotel?
Complimentary Parking
How much does internet cost?
All guest rooms have complimentary wi-fi. This service is available in all areas of the hotel.
Can I get a AAA rate at Candlewood Suites New Braunfels An Ihg Hotel?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Candlewood Suites New Braunfels An Ihg Hotel?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount 1 King 1 Bedroom Suite Living Kitchen Areas 550 Sqft Suite with Sofa Bed Microwave
Is there a gym at Candlewood Suites New Braunfels An Ihg Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Testimonials:
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