RENAISSANCE CHARLOTTE SOUTH PARK HOTEL

5501 Carnegie Blvd., Charlotte, NC 28209 United States (USA)
View Map Reservations: 1-800-230-4134
3.5 Star Hotel in Mecklenburg County
35.15384-80.83613

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Room Types

Check Rates American Girl Everything Pink Package Includes (see terms) Guest Room 1 King or 2 Double
Non-Smoking
Check Rates American Girl Package (see terms) Guest Room 1 King or 2 Double
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Check Rates Club Level Includes (see terms) Club Level Guest Room 1 King or 2 Double High Floor
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Check Rates Club Level Includes (see terms) Corner King Club Level Larger Guest Room 1 King Corner Room
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Check Rates Club Level Includes (see terms) Executive King Club Level Larger Guest Room 1 King
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Check Rates Club Level Room Includes Upgraded Amenities 1 King or 2 Double Mini Fridge 228sqft 21sqm Coffee Tea
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Check Rates Club Level Room Includes Upgraded Amenities 1 King or 2 Double Mini Fridge 228sqft 21sqm Wireless In
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Check Rates Club Room 1 King Bed
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Check Rates Club Room 1 King Bed Weekend Club Level Rate
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Check Rates Corner King Room with Large Windows 1 King Mi Ni Fridge 252sqft 23sqm Wireless Internet For A Fee Co
Non-Smoking
Check Rates Corner King Room with Large Windows 1 King Mini Fridge 252sqft 23sqm Wireless Internet For A Fee Cof
Non-Smoking
Check Rates Couples Getaway (see terms) Club Level Guest Room 1 King or 2 Double High Floor
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Check Rates Couples Staycation Package (see terms) Club Level Guest Room 1 King or 2 Double High Floor
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Check Rates Deluxe Room
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Check Rates Deluxe Room 1 King Bed
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Check Rates Deluxe Room 1 King Bed Corner King Room
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Check Rates Deluxe Room 1 King or 2 Double Beds 1 King or 2 Double Mini Fridge 228sqft 21sqm Wireless Internet F
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Check Rates Deluxe Room Plug in Package
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Check Rates Deluxe Room Shopping Package
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Check Rates Deluxe Room Weekend Rate
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Check Rates Deluxe Room Winter Promotion $25 Credit
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Check Rates Discover Us National Whitewater Center Includes (see terms) Club Level Guest Room 1 King or 2 Double
Non-Smoking
Check Rates Executive King Room Oversized Corner Room with Seating Area 1 King Mini Fridge 264sqft 24s Qm Wirele
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Check Rates Executive King Room Oversized Corner Room with Seating Area 1 King Mini Fridge 264sqft 24sqm Coffee
Non-Smoking
Check Rates Executive Room
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Check Rates Executive Room Executive King Room
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Check Rates Holiday Gift For You 25 Hotel Credit Includes (see terms) Guest Room 1 King or 2 Double
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Check Rates Leisure Rate Corner King Larger Guest Room 1 King Corner Room
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Check Rates Leisure Rate Executive King Larger Guest Room 1 King
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Check Rates Leisure Rate Guest Room 1 King or 2 Double
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Check Rates Plug in Breakfast Internet Included (see terms) Club Level Guest Room 1 King or 2 Double High Floor
Non-Smoking
Check Rates Rate in Full (see terms) Guest Room 1 King or 2 Double
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Check Rates Spa Getaway Includes Spa Treatment Per Stay (see terms) Club Level Guest Room 1 King or 2 Double Hig
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Check Rates Stay For Breakfast Rate Includes (see terms) Guest Room 1 King or 2 Double
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Verified Reviews of Renaissance Charlotte South Park Hotel

Below are the verified reviews from guests that we have booked recently:
"The best customer service"
Overall Score5.0/ 5
Everyone is very polite, always smiling. Going out of the way to make my stay wonderful. I did have one issue with the cleaning staff. I found their hair in my bathroom each day I was there. Room looked clean until I took closer look at the floor.
(Individual traveler, booked 1 room), from US flag
09-Feb-2014 Verified Review

Summary of Verified Reviews

Summary of 709 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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91
Excellent

Excellent city hotel. Close to Southpark Mall. Located near shopping areas with easy access to parking. Clean hotel facilities. Comfortable beds. Friendly atmosphere.

“Close to shopping and restaurants” “Front desk to the bar staff were amazingly helpful”

Excellent Overall Ranking Top 5% in city
Excellent City Hotel Top 1% in city
Excellent Romantic Hotel Top 2% in city
Friendliest Service In City
Best Shopping In City

Good to know

  • Friendly service

    “Staff was wonderful friendly courteous” “Attentive front desk staff”

  • Comfortable beds

    “Wonderful nights rest” “Great pillows”

  • Great shopping

    “Close to a wonderful mall” “Shops and lots of places close to”

  • Friendly atmosphere

    “Loved the modern feeling” “Made me feel like family”

Review highlights

Vibe

93/100
78 reviews

Awesome vibe. Friendly atmosphere. Stylish Hotel. Modern Hotel. Pleasant entrance area. Good choice for a city trip. Nice for romantic trips. Good for business people.

“Loved the modern feeling” “Plush towels” “Beautiful lobby”

Location

92/100
157 reviews

Great location. Shopping, restaurants and bars in the area are great. Average parking. Affordable parking.

“Close to a wonderful mall” “Southpark Mall is directly across the street” “Lovely shops and restaurants”

Service

91/100
272 reviews

Friendly and professional bar service and reception. Room service is perfect.

“Staff was wonderful friendly courteous” “Attentive front desk staff” “Excellent front staff”

Amenities

88/100
61 reviews

New facilities with a great entrance area. Beautiful architecture.

“Beautiful public spaces” “Beautiful lobby” “Beautiful property”

Food

77/100
59 reviews

Menu is excellent with tasty food.

“Great restaurant” “Fresh fruit” “Convenient location to dining”

WiFi

67/100
18 reviews

WiFi is decent and okay-priced.

“Free Internet” “No signal” “Complimentary wifi”

Room

66/100
187 reviews

Rooms relatively new but needing maintenance with substandard bathrooms. Large, clean rooms with excellent beds. Bad furnishing and kitchenettes.

“Quiet AC” “No microwave in the room” “Television didn't work”

Breakfast

61/100
38 reviews

Decent and moderately priced breakfast.

“No complimentary breakfast” “Had to pay for breakfast” “Nice buffet breakfast”

Ranked top 1% by couples, with a score of 92

Good to know

  • Clean rooms

    “Room was clean and very modern” “Room was clean”

  • Nice building

    “Beautiful public spaces” “Beautiful lobby”

  • Clean hotel facilities

    “Hotel is well run and very clean” “Hotel is clean and nice”

  • Stylish Hotel

    “Plush towels” “Wonderful decor”

Review highlights

Service

93/100
55 reviews

Efficient, friendly service with a nice reception.

“Staff was wonderful friendly courteous” “Attentive front desk staff” “Excellent front staff”

Vibe

92/100
14 reviews

Awesome vibe. Friendly atmosphere. Stylish Hotel.

“Loved the modern feeling” “Plush towels” “Beautiful lobby”

Location

91/100
28 reviews

Great location for shopping and parking was alright.

“Close to a wonderful mall” “Southpark Mall is directly across the street” “Lovely shops and restaurants”

Cleanliness

76/100
17 reviews

Clean hotel facilities. Room cleanliness is acceptable.

“Room was clean and very modern” “Hotel is well run and very clean” “Hotel is clean and nice”

Comfort

74/100
27 reviews

Great sized rooms, very comfortable with wonderful beds.

“Quiet AC” “Quiet romantic evening” “Wonderful nights rest”

Food

74/100
12 reviews

Delicious food.

“Great restaurant” “Fresh fruit” “Convenient location to dining”

WiFi

71/100
4 reviews

Good internet service.

“Free Wi-fi” “Free Internet” “Complimentary wifi”

Room

68/100
52 reviews

Rooms are large and mostly clean, with great beds. Dilapidated rooms and bathrooms.

“Quiet AC” “No microwave” “Television didn't work”

Breakfast

67/100
7 reviews

Breakfast is average.

“No complimentary breakfast” “Had to pay for breakfast” “Nice buffet breakfast”

Value

63/100
20 reviews

Fairly good value for money.

“Free Starbucks coffee” “Had to pay for wi-fi” “Had to pay for breakfast”

Ranked top 7% by families, with a score of 91

Good to know

  • Great shopping

    “Close to a wonderful mall” “Shops and lots of places close to”

  • Delicious food

    “Great restaurant” “Fresh fruit”

  • Professional service

    “Staff was very prompt” “Check-in was fast and easy”

  • Awesome vibe

    “Loved the modern feeling” “Plush towels”

Review highlights

Vibe

94/100
8 reviews

Awesome vibe. Friendly atmosphere.

“Loved the modern feeling” “Plush towels” “Beautiful lobby”

Location

93/100
13 reviews

Great location near lots of shopping.

“Close to a wonderful mall” “Southpark Mall is directly across the street” “Lovely shops and restaurants”

Service

87/100
26 reviews

Service is professional and friendly.

“Staff was wonderful friendly courteous” “Attentive front desk staff” “Excellent front staff”

Food

76/100
10 reviews

Delicious food.

“Great restaurant” “Fresh fruit” “Convenient location to dining”

Comfort

65/100
12 reviews

Beds are decent and generally comfortable.

“Quiet AC” “Quiet romantic evening” “A lot of noise”

Room

63/100
20 reviews

Average rooms with standard beds.

“Quiet AC” “Did not have pillow cases” “No microwave in the room”

Breakfast

56/100
8 reviews

Breakfast is average.

“No complimentary breakfast” “Had to pay for breakfast” “Nice buffet breakfast”

Ranked top 7% by solo travelers, with a score of 89

Good to know

  • Great location

    “Close to a wonderful mall” “Southpark Mall is directly across the street”

  • Friendly service

    “Staff was wonderful friendly courteous” “Attentive front desk staff”

  • Fantastic service

    “Staff was wonderful friendly courteous” “Attentive front desk staff”

Review highlights

Service

92/100
10 reviews

Friendly service.

“Staff was wonderful friendly courteous” “Attentive front desk staff” “Excellent front staff”

Location

90/100
5 reviews

Great location.

“Close to a wonderful mall” “Southpark Mall is directly across the street” “Lovely shops and restaurants”

Bar

70/100
4 reviews

Bar is awesome.

“Complimentary beverages” “Front desk to the bar staff were amazingly helpful” “Great bar”

Room

69/100
7 reviews

Room is all right.

“Quiet AC” “No microwave in the room” “Television didn't work”

WiFi

63/100
3 reviews

Regular internet service.

“Free Internet” “No signal” “Had to pay for wi-fi”

Value

61/100
10 reviews

Fairly good value for money.

“Free Starbucks coffee” “Drinks overpriced” “Good value”

Ranked top 4% by business travelers, with a score of 93

Good to know

  • Fantastic service

    “Staff was wonderful friendly courteous” “Attentive front desk staff”

  • Friendly service

    “Staff was wonderful friendly courteous” “Attentive front desk staff”

  • Great location

    “Close to a wonderful mall” “Southpark Mall is directly across the street”

Review highlights

Service

93/100
12 reviews

Friendly service.

“Staff was wonderful friendly courteous” “Attentive front desk staff” “Excellent front staff”

Location

93/100
6 reviews

Great location.

“Close to a wonderful mall” “Southpark Mall is directly across the street” “Lovely shops and restaurants”

Cleanliness

81/100
5 reviews

Clean.

“Room was clean and very modern” “Hotel is well run and very clean” “Hotel is clean and nice”

Room

69/100
7 reviews

Room is all right.

“Quiet AC” “No microwave in the room” “Television didn't work”

Good to know

  • Friendly service

    “Staff was wonderful friendly courteous” “Attentive front desk staff”

  • Comfortable beds

    “Wonderful nights rest” “Great pillows”

  • Great shopping

    “Close to a wonderful mall” “Shops and lots of places close to”

  • Friendly atmosphere

    “Loved the modern feeling” “Made me feel like family”

Review highlights

Vibe

93/100
75 reviews

Awesome vibe. Friendly atmosphere. Stylish Hotel. Modern Hotel. Pleasant entrance area.

“Loved the modern feeling” “Plush towels” “Beautiful lobby”

Location

92/100
151 reviews

Great location. Shopping, restaurants and bars in the area are great. Average parking. Affordable parking.

“Close to a wonderful mall” “Southpark Mall is directly across the street” “Lovely shops and restaurants”

Service

91/100
270 reviews

Friendly and professional bar service and reception. Room service is perfect.

“Staff was wonderful friendly courteous” “Attentive front desk staff” “Excellent front staff”

Food

76/100
57 reviews

Menu is excellent with tasty food.

“Great restaurant” “Fresh fruit” “Convenient location to dining”

Room

66/100
183 reviews

Rooms are okay but needing better maintenance, with subpar bathrooms. Large, clean rooms with excellent beds. Bad furnishing and kitchenettes.

“Quiet AC” “No microwave” “Television didn't work”

WiFi

62/100
17 reviews

WiFi is decent and okay-priced.

“Free Internet” “No signal” “Complimentary wifi”

Breakfast

61/100
36 reviews

Decent and moderately priced breakfast.

“No complimentary breakfast” “Had to pay for breakfast” “Nice buffet breakfast”

Ranked top 1% by couples, with a score of 93

Good to know

  • Clean rooms

    “Room was clean and very modern” “Room was clean”

  • Nice building

    “Beautiful public spaces” “Beautiful lobby”

  • Clean hotel facilities

    “Hotel is well run and very clean” “Hotel is clean and nice”

  • Poorly-maintained rooms

    “Television didn't work” “Ice machine on our floor did not work”

Review highlights

Service

93/100
55 reviews

Efficient, friendly service with a nice reception.

“Staff was wonderful friendly courteous” “Attentive front desk staff” “Excellent front staff”

Vibe

92/100
14 reviews

Awesome vibe. Friendly atmosphere. Stylish Hotel.

“Loved the modern feeling” “Plush towels” “Beautiful lobby”

Location

91/100
28 reviews

Great location for shopping and parking was alright.

“Close to a wonderful mall” “Southpark Mall is directly across the street” “Lovely shops and restaurants”

Cleanliness

76/100
17 reviews

Clean hotel facilities. Room cleanliness is acceptable.

“Room was clean and very modern” “Hotel is well run and very clean” “Hotel is clean and nice”

Comfort

74/100
27 reviews

Great sized rooms, very comfortable with wonderful beds.

“Quiet AC” “Quiet romantic evening” “Wonderful nights rest”

Food

74/100
12 reviews

Delicious food.

“Great restaurant” “Fresh fruit” “Convenient location to dining”

WiFi

71/100
4 reviews

Good internet service.

“Free Wi-fi” “Free Internet” “Complimentary wifi”

Room

68/100
52 reviews

Rooms are large and mostly clean, with great beds. Dilapidated rooms and bathrooms.

“Quiet AC” “No microwave in the room” “Television didn't work”

Breakfast

67/100
7 reviews

Breakfast is average.

“No complimentary breakfast” “Had to pay for breakfast” “Nice buffet breakfast”

Value

63/100
20 reviews

Fairly good value for money.

“Free Starbucks coffee” “Reasonable price” “Drinks expensive”

Ranked top 7% by families, with a score of 92

Good to know

  • Great shopping

    “Close to a wonderful mall” “Shops and lots of places close to”

  • Delicious food

    “Great restaurant” “Fresh fruit”

  • Professional service

    “Staff was very prompt” “Check-in was fast and easy”

  • Awesome vibe

    “Loved the modern feeling” “Plush towels”

Review highlights

Vibe

94/100
8 reviews

Awesome vibe. Friendly atmosphere.

“Loved the modern feeling” “Plush towels” “Beautiful lobby”

Location

93/100
13 reviews

Great location near lots of shopping.

“Close to a wonderful mall” “Southpark Mall is directly across the street” “Lovely shops and restaurants”

Service

87/100
26 reviews

Service is professional and friendly.

“Staff was wonderful friendly courteous” “Attentive front desk staff” “Excellent front staff”

Food

76/100
10 reviews

Delicious food.

“Great restaurant” “Fresh fruit” “Convenient location to dining”

Comfort

65/100
12 reviews

Beds are decent and generally comfortable.

“Quiet AC” “Quiet romantic evening” “Mattress needs to be replaced”

Room

63/100
20 reviews

Average rooms with standard beds.

“Quiet AC” “No microwave in the room” “Television didn't work”

Breakfast

56/100
8 reviews

Breakfast is average.

“No complimentary breakfast” “Had to pay for breakfast” “Nice buffet breakfast”

Ranked top 7% by solo travelers, with a score of 90

Good to know

  • Great location

    “Close to a wonderful mall” “Southpark Mall is directly across the street”

  • Friendly service

    “Staff was wonderful friendly courteous” “Attentive front desk staff”

  • Fantastic service

    “Staff was wonderful friendly courteous” “Attentive front desk staff”

Review highlights

Service

92/100
10 reviews

Friendly service.

“Staff was wonderful friendly courteous” “Attentive front desk staff” “Excellent front staff”

Location

90/100
5 reviews

Great location.

“Close to a wonderful mall” “Southpark Mall is directly across the street” “Lovely shops and restaurants”

Bar

70/100
4 reviews

Bar is awesome.

“Complimentary beverages” “Front desk to the bar staff were amazingly helpful” “Great bar”

Room

69/100
7 reviews

Room is all right.

“Quiet AC” “No microwave” “Television didn't work”

WiFi

63/100
3 reviews

Regular internet service.

“Free Wi-fi” “Free Internet” “No signal”

Value

61/100
10 reviews

Fairly good value for money.

“Complimentary beverages” “Free Starbucks coffee” “Free Wi-fi”

Ranked top 14% by business travelers, with a score of 91

Good to know

  • Fantastic service

    “Staff was wonderful friendly courteous” “Attentive front desk staff”

  • Friendly service

    “Staff was wonderful friendly courteous” “Attentive front desk staff”

  • Great location

    “Close to a wonderful mall” “Southpark Mall is directly across the street”

Review highlights

Service

93/100
12 reviews

Friendly service.

“Staff was wonderful friendly courteous” “Attentive front desk staff” “Excellent front staff”

Location

93/100
6 reviews

Great location.

“Close to a wonderful mall” “Southpark Mall is directly across the street” “Lovely shops and restaurants”

Cleanliness

81/100
5 reviews

Clean.

“Room was clean and very modern” “Hotel is well run and very clean” “Hotel is clean and nice”

Room

69/100
7 reviews

Room is all right.

“Quiet AC” “No microwave” “Television didn't work”

Review Semantics by TrustYou

Customer Reviews of Renaissance Charlotte South Park Hotel

4.5 out of 5. Based on 651 guest reviews , Very Good

Details / Other Expenses

Room Windows: Windows Do Open
Policies / Expenses
Total Taxes: 16.25%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

About Renaissance Hotels

  • Part of the Marriott Hotel Brand with over 150 hotels
  • Offer the best in entertainment events with RLive LIVE, offering the best new talent in music, arts, and culinary during your hotel stay at Renaissance. A calendar of past and future events is featured on their website
  • RNavigators or Renaissance Navigators is a personalized concierge service helping guests choose the best local food, shops, and attractions to explore
  • Mobile check-in service
  • Great meeting event space and banquet facilities
  • State-of-the-art fitness enter

The Renaissance Hotels highlights above are subject to change without notice.

Previously known as:
Hyatt Charlotte

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