100 North Front St., Memphis, TN 38103 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Downtown Hotel in Shelby County
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Very Good
4.0/ 5

Based on 571 guest reviews

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  • Has outdoor swimming pool
  • Free comp. breakfast
  • The Avg. Group Saves 18.7%!
  • Access to gym on-site
  • Hotel has 71 rooms
  • Check out time: 12:00PM
  • Hotel has an eco-friendly policy
  • Groups/Meetings rating of 10.0/10

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Local Attractions

Beale Street, Peabody Ducks, Sun Studio, Graceland, Mud Island Riverpark, Memphis Cook Convention Center, Fire Museum, Memphis Zoo, AutoZone Park, FedEx Forum, Rock & Soul Museum, Stax Museum of American Soul Music and the Civil Rights Museum.

Verified Reviews of Comfort Inn Downtown

Below are the verified reviews from guests that we have booked recently:
"It was a Nice Place to Stay! "
Overall Score5.0/ 5
Our room was so spacious with a comfortable bed and pillows!
(Individual traveler, booked 1 room), from US flag
14-Feb-2015 Verified Review
"Very good, Will return. "
Overall Score4.0/ 5
Great breakfast in an excellent location with a friendly staff.
(Individual traveler, booked 1 room), from US flag
29-Jul-2014 Verified Review, stayed from Fri Jul 04 to Mon Jul 07 2014 at a $115.50 average nightly rate.
Response from Management on 28-Aug-2014:
Dear Adeliz,Thank you for your comments. I'm so glad that you enjoyed your stay and we look forward to having you back with us in the future.
"Exceptional Customer Service"
Overall Score4.0/ 5
I give this hotel a very good rating because of the young lady, Keena, at the front desk who worked the evening shift was excellent. Her dedication to the job, the patrons and her wonderful, respectful, professional disposition she exhibited each and every time my son and I crossed her path. This is one of the best hotel stays I can ever remember. Thank you very much.
(Individual traveler, booked 1 room), from US flag
25-May-2014 Verified Review, stayed from Sat May 24 to Sun May 25 2014 at a $159.00 average nightly rate.
Response from Management on 28-Aug-2014:
Thank you for your kind response. We appreciate your stay with us and look forward to seeing you again.
"The people were nice"
Overall Score4.0/ 5
Everything was good. However, we had a problem with checks. They were seniors and had some rooms the where the smoking and the smell was awful. We had rooms that had to be changed. Also, my roommate had a bug in her bed so we also had to change rooms.
(Group coordinator, booked 10 rooms), from US flag
14-Apr-2014 Verified Review, stayed from Wed Apr 02 to Sat Apr 05 2014 at a $101.15 group rate (15% discount).
Response from Management on 28-Aug-2014:
Dear Pam,Thank you for your response and know that we strive to maintain our hotel as best we can. I personally know that you were aware that some rooms would be smoking because of your needs. I'm sorry that we didn't meet your expectations.
"Nice staff. Old building."
Overall Score3.0/ 5
Hotel is in need of upgrades. We are a tall family and the showers hit mid chest at best. Breakfast was average. We did not receive room service one night.
(Individual traveler, booked 1 room), from US flag
05-Apr-2014 Verified Review, stayed from Thu Mar 13 to Mon Mar 17 2014 at a $115.50 average nightly rate.
Response from Management on 28-Aug-2014:
Dear Stefani,Thank you for your comments. We strive to make our hotel and your experience the best possible. We will take into consideration your recommendations. Please note that the hotel will be renovated completely this winter and we look forward to having you back in the future. I apologize for your room not being serviced as there was some miscommunication that you did not desire service and we completely missed your room.
"Clean Hotel, but Old."
Overall Score3.0/ 5
The hotel was a great location for us since we had to be at the convention center daily. Convenient to many restaurants walking. Beds however are not doubles and the towels were horrible. The staff however was great!
(Individual traveler, booked 1 room), from US flag
17-Mar-2014 Verified Review, stayed from Thu Mar 13 to Mon Mar 17 2014 at a $115.50 average nightly rate.
Response from Management on 28-Aug-2014:
Dear Stefani,Thank you for your response. We strive to make your stay the best possible. I'm sorry that we did not meet your expectations. As for our bedding, they are standard double (full size) beds and not queens as some hotels may have.

Customer Reviews of Comfort Inn Downtown

4.0 out of 5.Based on 571 guest reviews, Very Good

Property Description

High Rise Hotel newly renovated in 2006 with 71 Guestrooms some with views of the Mississippi River. Three time Platinum Award Winning Hotel. Rooftop pool and terrace, Fitness Center, Complimentary Deluxe Continental Breakfast, High Speed Internet Access, and Business Center located in the heart of Downtown Memphis. We are also one block from the Memphis Cook Convention Center. One meeting/banquet room for up to 75 people.

Green Sustainability

We do not wash sheets/towels everyday for less water consumption unless required by guest. We also have recycling available on premises and use LED lighting.

Details / Other Expenses

Check In:3:00PM
Check Out:12:00PM
Year of Last Renovation:2006
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:59
Handicap Rooms:
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:1 View Spaces
Meeting Space:1250 sq. feet
Banquet Space:Holds 75 people
Dist. to Food/Bars:0.3 Mi
Dist. to 24hr Restaurant:0.5 Mi
Dist. to Nearest Gym:On-site
Pool Info:
We have a seasonal pool from May - October that overlooks the Mississippi River. Wonderful rooftop deck for lounging and site seeing.
Policies / Expenses
Groups: must cancel 30 days prior to arrival. Individual: 24 hours prior to arrival.
Nightly Parking:$10
Typical Group Deposit:Depends
Total Taxes:15.95%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 9.25%
Occupancy Tax: 6.70%
Food and Beverage Tax: 9.25%
Audio Visual Tax: 9.25%
Parking Fee:10.00 Per Night
Porterage Fee: 5.00 Per Person
Morning Break Cost: 7.95 Per Person
Afternoon Break Cost: 5.95 Per Person
Banquet Gallon of Coffee:21.00 Per Item
Banquet Soda: 1.75 Per Item
Banquet Bottled Water: 1.75 Per Item

Amenities / Features

Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Car rental
  • Central location
  • Charge for early check out
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Terrace
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Memphis International Airport- 12 miles. Approximately $25 each way for Taxi

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free Hot American Breakfast includes eggs, sausage or bacon, 2 flavors of waffles, biscuits and sausage gravy, assorted cold/hot cereals, assorted breads, pastries and muffins, yogurt, fruit, coffee, tea, milk and juices.

About Comfort Inns

  • Hot breakfast items with two waffle flavors, meat, and eggs
  • Free high-speed internet access and daily newspaper
  • Flat-panel TV's in each room
  • Pool and/or exercise facilities available based on location
  • Spacious seating areas in the lobby

The Comfort Inns highlights above are subject to change without notice.

Seasonality and Projections at Comfort Inn Downtown

Rate fluctuations of Comfort Inn Downtown

The chart above shows fluctuations of prices for both group rates and the best individual traveler prices our system could find at the time the group/meeting bid was placed. The lowest group/meeting rate displayed is 33.8% in the month of December 2014 and the highest average individual rate is $182 in the month of August 2014. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Comfort Inn Downtown in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Comfort Inn Downtown

Below are the meeting, banquet, conference and event spaces at Comfort Inn Downtown.

Feel free to use the Comfort Inn Downtown meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Memphis event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
Banquet Space Layout
Crescent Tables Layout
Classroom Meeting Layout
Hollow Square Table Layout
U Shape Meeting Layout
Boardroom Meeting Space
Convention Booth Layout
Theater Layout
Reception Desk for Meeting
Registration Desk for Meeting
Captain's Quarters0 x 0 x 8125075/--73403036208/--75125125
Close This

Captain's Quarters

Room Type:
General Meeting Room
Total Size:
1250 Sq. Feet
0 x 0 x 8 Ft.
Floor Level:
Power Outlets:
Natural Light?:
Built In Screens?
Built In Stage?
Built In A/V?
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$250.00 USD
Full Day Rental:
$300.00 USD
Evening Rental:
$250.00 USD
24 Hr. Hold Rental:
$300.00 USD
Photo of Captain's Quarters

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