26 East Chestnut St., Lancaster, PA 17602 United States (USA)
View Map Reservations: 1-800-881-1523
2.5 Star Downtown Hotel in Lancaster County
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Very Good

Based on 325 guest reviews

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  • Avg. Group Discount of 20.5%!
  • 130 rooms in property
  • Hotel has 9 floors
  • Hotel has 8 suites
  • Check-in: 3:00pm
  • Check-out: 11:00Am
  • Group score of 10.0/10
  • 4 conference rooms in property

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Room Types

Check Rates2 Queen Beds
Check RatesClassic King
Check RatesClassic Queen
Check RatesClassic Queen Queen
Check RatesClassic Room 1 King Bed
Check RatesClassic Room 2 Queen Beds
Check RatesEnjoy Our Over Sized Queen Queen Classic Rooms Ideal For Family Business and Leisure Travelers
Check RatesKing Bed Classic Room
Check RatesQueen Bed
Check RatesRelax with Our Over Sized Classic King Room Ideal For Business and Leisure Travelers
Check RatesRelax with Our Over Sized Classic King Room Ideal For Business and Leisure Travelers Enjoy Our
Check RatesRelax with Our Over Sized Queen Classic Ideal For Business and Leisure Travelers
Check RatesStandard Room 1 Queen Bed
Check RatesStandard Room with Complimentary Continental Breakfast
Check RatesStandard Room, 1 King or 2 Double Beds
Check RatesWhether You're Entertaining Friends Hosting Business Associates or Just Want The Extra Living Space
Check RatesWhether Youre Entertaining Friends Hosting Business Associates or Just Want The Extra Living

Local Attractions

Welcome to The Hotel Lancaster...a landmark hotel that has been renovated and reopened in the Heart of Lancaster back in late 2013.Our Lancaster location is ideal, our history great and our new owners' proud to bring this iconic hotel back into good order and be of service to the community and visitors!Come enjoy our prime Lancaster City location, footsteps from great restaurants, museums, theaters, art galleries and the Lancaster Convention Center. Plus, we are a few minutes from Sight & Sound Theater, great Outlet Shopping and many Amish Experience attractions.Come be our guest!

Verified Reviews of The Hotel Lancaster

Below are the verified reviews from guests that we have booked recently:
"Our Group Experience Was Great"
Overall Score4.0/ 5
The hotel was great for groups very friendly staff. Bus parking was great.
(Group coordinator, booked 20 rooms), from US flag
28-Jun-2016 Verified Review, stayed from Wed Jun 22 to Fri Jun 24 2016 at a $89.00 group rate (16% discount).
"Fantastic Stay for Our Group of 39"
Overall Score4.0/ 5
It was a fantastic stay in Lancaster, PA. The group of 39 was greatly impressed. We would highly recommend this hotel to our friends and others for their visit to the Lancaster area.
(Meeting planner, booked 24 rooms), from US flag
26-Apr-2016 Verified Review, stayed from Thu Apr 21 to Sun Apr 24 2016 at a $89.00 group rate (22% discount).
"Excellent Service"
Overall Score5.0/ 5
I had a wedding block with some complex arrangements. The staff did a great job of handling it all. The rooms were beautiful and the location was great.
(Group coordinator, booked 20 rooms), from US flag
21-Jul-2015 Verified Review, stayed from Fri Jul 03 to Sat Jul 04 2015 at a $125.00 group rate.
"Clean Hotel"
Overall Score4.0/ 5
The breakfast wasn't much, but it was clean.
(Meeting planner, booked 28 rooms), from US flag
27-Sep-2014 Verified Review, stayed from Thu Sep 25 to Sat Sep 27 2014 at a $92.00 group rate (25% discount).
"False Advertising"
Overall Score3.0/ 5
Picked the hotel because I thought it was "new" as it was advertised as opening in November, 2013 many times. However, it may have opened in November of 2013 but it is not "new." It is being renovated. Although my stay was just fine as far as accommodations, comfy bed, big room, etc., it was not the shiny new place I expected. In addition, there were some other disappointing factors in my stay! First, the hotel really needed some more renovations to be considered "new" and the A/C was so antiquated, it was hard to find a happy medium between meat locker cold and tropically hot. Second, I was fooled again by semantics and should have clarified before booking! Just so you know, folks, apparently a "Lancaster Style" breakfast is the same as a continental breakfast. In other words, not really a breakfast but a snack! In addition, the hotel's $15/night parking fee is a real bummer especially since, on the weekend, the lady at the desk said I could park in the street as long as I move my car by 8:00 AM. False! Went out at 7:35AM and had a ticket on the window. Thankfully, the ticket was only for $20. So I was only out $5 additional for that night. I don't think I would have been as unhappy with the hotel if I had just known the truth. I felt like I was a little set up!
(Meeting planner, booked 50 rooms), from US flag
09-Jul-2014 Verified Review, stayed from Sat Jul 05 to Tue Jul 08 2014 at a $99.00 group rate (19% discount).
"Hidden Costs."
Overall Score3.0/ 5
The Hotel Lancaster is a nice hotel. The rooms are clean and comfortable. And, on the face of it, affordable. But beware hidden costs. Parking is not free. You need to park in the garage. @ $20 per day. Then, breakfast is very very continental. Unlike other chains which are now serving full size hot breakfasts. No laundry facilities on site. If you are staying for a sports event, wash in the sink and hope it dries. Nearest laundromat was about three blocks away and some of the outside street folks are kind of sketchy looking. No pool or workout room (although long time staff said that the former hotel had these). The incidentals start adding up and at the end of the time you'll be spending what it costs to stay at other locations.
(Individual traveler, booked 1 room), from US flag
30-Jun-2014 Verified Review, stayed from Wed Jun 25 to Sun Jun 29 2014 at a $94.89 average nightly rate.

Customer Reviews of The Hotel Lancaster

4.0 out of 5. Based on 325 guest reviews, Very Good

Property Description

The Hotel Lancaster in Lancaster City's favorite Hotel with an ideal location for both exploring Lancaster County and the Cultural & Culinary sites of Lancaster City!Built years ago, but recently purchased by a local Lancaster group committed to Lancaster's hospitality community, The Hotel Lancaster has been renovated, revitalized and reopened in late 2013! We're the ideal location for group gatherings, business travel and leisure escapes.Our newly restored and renovated hotel places you right in the heart of Lancaster, footsteps to museums, theaters, dozens of pubs, restaurants and lounges and dining options. Plus, with an adjacent city owned garage, parking is easy and affordable. And if your plans include exploring Amish Country's sites, outlet shopping or a show at Sight & Sound (only 8 miles); you will find The Hotel Lancaster your perfect hospitality provider! Complimentary WIFI and a locally sourced Lancaster style continental breakfast is included in our overnight lodging rates. MotorCoachs park Free!

Details / Other Expenses

Check In:3:00pm
Check Out:11:00Am
Year of Last Renovation:2013
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:129
Handicap Rooms:3
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:4
Meeting Space:5000 sq. feet
Banquet Space:Holds 250 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 0.3 Mi
Policies / Expenses
Individual guest rooms can cancel with 24 hour notice.
Nightly Parking:$10
Total Taxes:11.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)

Amenities / Features

Pet Friendly? Yes! Pets are allowed.
We accept most pets with a $20 nightly fee.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities

Airport & Shuttle Information

Lancaster or Harrisburg

Airport Shuttle? Sorry, no airport shuttle available.

Group and Meeting Promotions at The Hotel Lancaster

Below are the "hot dates" for The Hotel Lancaster. These are typically special promotions for groups and meetings during slower times of the year for the property.

Jul 19, 2017 - Aug 10, 2017Super Summer Savings Sale
Super Summer Savings Sale
Posted on 18-Jul-2017

Restrictions may apply and these offers may change at any time.

Seasonality of Hotel Rates at The Hotel Lancaster

Rate fluctuations of The Hotel Lancaster

The chart above shows seasonality of prices for both group/meeting quotes and the best individual traveler rates our system could find at the time the group/meeting bid was entered. The most competitive group deal shown is 35.4% in November 2015 and the highest average individual rate is $169 in the month of December 2017. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at The Hotel Lancaster in a month when rates are lower.

Testimonials: Why use Hotel Planner?

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"I had a great experience, it was easy to use and [the hotel] was very helpful on the phone after I accepted a bid. Thanks." C.P. - Carlsbad, CA

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