Panama Jack Playa Del Carmen

Av. Constituyentes Mza 25 North 1 Colonia Centro, Playa Del Carmen Solidaridad Q Roo Cp 77710 Mexico (MEX)
4 Star Luxury Property
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Very Good

Based on 10625 guest reviews

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  • We have an outdoor pool
  • Gym / Fitness Center Available
  • Hotel has 287 rooms
  • 3 floors in hotel
  • 287 suites in hotel
  • Check in time: 3:00 pm
  • Hotel has an eco-friendly policy
  • Groups/Meetings rating of 10.0/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

right in the heart of Playa del Carmen, mere steps from Fifth Avenue's shops, clubs and restaurants. Tulum, Chichen-Itza, Coba and Xcaret (the Mayan Riviera's ecoarchaeological theme park - just a few minutes drive away)
4.5 out of 5. Based on 10625 guest reviews

Property Description

The picturesque Gran Porto Real Resort & SPA is on a beautiful, protected stretch of swim-friendly beach right in the heart of Playa del Carmen, mere steps from Fifth Avenue's shops, clubs and restaurants. Architecturally reminiscent of one of Mexico's finest private haciendas, guests will find themselves surrounded by exceptional service complemented by genuine Mexican hospitality. Discover why this has become one of Mexico's favorite and most popular choices for value-packed, fun-filled, exceptional vacation experiences287 rooms & suitesSpa facilitiesMini-bar stocked with soft drinksDirect dial telephone & voice mailAir-conditioningSafety-deposit boxFlat TV on suitesFree wireless connection in site and suitesRoom serviceIron & Iron boardSlipers & bathrobeshairdryerSemi-private and private balconyMaximum occupancy up to 4 peopleCoffemaker

Green Sustainability

'Real Green' is an environmentally friendly practices program designed to encourage both guest and staff participation in sustainable practices such as sorting and recycling waste, quality controls over the laundering of towels and linens, as well as the use of light sensors in restrooms and other public spaces.Real Resorts Group added sustainable practices in its four properties taking specific actions like preserving energy, reducing water consumption and reducing carbon dioxide emissions – enabling us to be a green group. We invite you to join us and follow our example as we are all connected!The Intelligent Suite System DesignAll of our suites are Intelligent Suites. The Intelligent Suite has a built in system connected to the resort's electronic central that senses the presence of the guest 24-hours a day through an opaque-body scanner, the temperature inside the suite, and how many lights are on. When the guest leaves the suite, it automatically reduces the number of lights on, and adjusts the temperature and humidity allowing energy consumption to be reduced. It also turns off the air conditioning when the guest opens the door to the terrace, and turns it back on when they close the door.

Details / Other Expenses

Check In: 3:00 pm
Check Out: 12:00 pm
Year of Last Renovation: 2012
Floors: 3
Rooms: 287
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 287
Handicap Rooms: 2
Suites: 287
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 1755 sq. feet
Banquet Space: Holds 100 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 24 hrs VIP Lounge
Policies / Expenses
Typical Group Deposit: 30%
Total Taxes: 17.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 3.00%
VAT: Value Added Tax: 16.00 VAT % Inclusive

Amenities / Features

  • Air conditioning
  • Alarm clock
  • All-inclusive resort
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Central location
  • Child facilities
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Currency exchange
  • DVD Player
  • Electronic key card
  • Elevator
  • Fitness and health center
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Mini bar
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Sauna
  • Shop
  • Shows or evening entertainment
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Tennis court
  • Jacuzzi
  • Facilities for the disabled
  • Office or business center

Airport & Shuttle Information

Conveniently situated 30 minutes from Cancun International Airport

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Sorry, pets are not allowed.

Previously known as:
Gran Porto Real

Meeting Rooms and Banquet Rooms at Panama Jack Playa Del Carmen

Below are the meeting, banquet, conference and event spaces at Panama Jack Playa Del Carmen.

Feel free to use the Panama Jack Playa Del Carmen meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Playa Del Carmen Solidaridad Q Roo Cp event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
Banquet Space Layout
Crescent Tables Layout
Classroom Meeting Layout
Hollow Square Table Layout
U Shape Meeting Layout
Boardroom Meeting Space
Convention Booth Layout
Theater Layout
Reception Desk for Meeting
Registration Desk for Meeting
GRAN PORTO 81 x 81 x 4 163--/100------------/--------
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Room Type:
General Meeting Room
Total Size:
1754.5 Sq. Mi
81 x 81 x 4 M.
Floor Level:
Power Outlets:
Natural Light?:
Built In Screens?
Built In Stage?
Built In A/V?
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
GRAN PORTO Meeting Space Thumbnail 1
GRAN PORTO Meeting Space Thumbnail 2
GRAN PORTO Meeting Space Thumbnail 3

FAQs about Panama Jack Playa Del Carmen

What time is check in?

Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Panama Jack Playa Del Carmen have?

There are 287 sleeping rooms in the hotel.

Is there any meeting space at Panama Jack Playa Del Carmen?

Yes, they have 1 meeting room that can support various table layouts.

Is there a gym at Panama Jack Playa Del Carmen?

Yes, there is a gym/fitness area available on-site at the property.

Is there room service at Panama Jack Playa Del Carmen?

Yes. Room service is average. Most guests found the room service acceptable.

Is there shopping nearby?

Yes. Located near shopping areas and the beach. Loved the 5th avenue shopping. Great shopping. Most guests liked the proximity to shopping.

Are there good dining options at Panama Jack Playa Del Carmen?

Great dining experience. Most guests loved the dining experience. Dining area is relatively clean. Dining area was clean enough, according to only 54%.

Is there a WiFi internet?

Yes. Great AC and wifi. Good wifi quality. Most guests said the wifi quality was great.

Is there a bar?

Yes. Bar service is acceptable. Bar service was average, according to 64%.

Is there a pool at Panama Jack Playa Del Carmen?

Yes, there is a pool on-site at the property..


Testimonials icon
"I was very impressed with the service I received from both you and Pam. Thank you for the GREAT service." D.T. - Council Bluffs, IA

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