PARK PLAZA RIVERBANK LONDON

18 Albert Embankment, London SE17TJ United Kingdom (GBR)
4.0 Star Hotel
51.49163-0.12168

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Room Types

Check Rates 1 Double Accessible Superior Room Free WiFi
Non-Smoking
Check Rates 1 Double Executive Double Room Free WiFi
Non-Smoking
Check Rates 1 Double Executive Double Room River View Free WiFi
Non-Smoking
Check Rates 1 Double Sofa Bed Suite Free WiFi
Non-Smoking
Check Rates 1 Double Sofa Bed Suite River View Free WiFi
Non-Smoking
Check Rates 1 Double Superior Double Room Free WiFi
Non-Smoking
Check Rates 2t Executive Twin Room Free WiFi
Non-Smoking
Check Rates 2t Superior Twin Room Free WiFi
Non-Smoking
Check Rates Advance Saver 1 Double Accessible Superior Room
Non-Smoking
Check Rates Advance Saver 1 Double Executive Double Room
Non-Smoking
Check Rates Advance Saver 1 Double Executive Double Room River View
Non-Smoking
Check Rates Advance Saver 1 Double Superior Double Room
Non-Smoking
Check Rates Advance Saver 2t Executive Twin Room
Non-Smoking
Check Rates Advance Saver 2t Superior Twin Room
Non-Smoking
Check Rates Advance Saver Bed Breakfast 1 Double Accessible Superior Room
Non-Smoking
Check Rates Advance Saver Bed Breakfast 1 Double Executive Double Room River View
Non-Smoking
Check Rates Advance Saver Bed Breakfast 1 Double Superior Double Room
Non-Smoking
Check Rates Advance Saver Bed Breakfast 2t Executive Twin Room
Non-Smoking
Check Rates Advance Saver Bed Breakfast 2t Superior Twin Room
Non-Smoking
Check Rates Advance Saver Bed Breakfast Executive Double Room
Non-Smoking
Check Rates Advance Saver Bed Breakfast Suite
Non-Smoking
Check Rates Advance Saver Bed Breakfast Suite River View
Non-Smoking
Check Rates Advance Saver Suite
Non-Smoking
Check Rates Advance Saver Suite River View
Non-Smoking
Check Rates Bed and Breakfast 1 Double Accessible Superior Room Including Breakfast
Non-Smoking
Check Rates Bed and Breakfast 1 Double Executive Double Room Including Breakfast
Non-Smoking
Check Rates Bed and Breakfast 1 Double Executive Double Room River View Including Breakfast
Non-Smoking
Check Rates Bed and Breakfast 1 Double Superior Double Room Including Breakfast
Non-Smoking
Check Rates Bed and Breakfast 2t Executive Twin Room Including Breakfast
Non-Smoking
Check Rates Bed and Breakfast 2t Superior Twin Room Including Breakfast
Non-Smoking
Check Rates Bed and Breakfast Suite Including Breakfast
Non-Smoking
Check Rates Bed and Breakfast Suite River View Including Breakfast
Non-Smoking
Check Rates Double Room Executive Bed and Full Breakfast
Non-Smoking
Check Rates Double Room Superior Bed and Full Breakfast
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Check Rates Executive Double Room 1 Double Bed River View
Non-Smoking
Check Rates Executive Room 1 Double Bed
Non-Smoking
Check Rates Executive Twin Breakfast Included
Non-Smoking
Check Rates Executive Twin Room
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Check Rates Park Plaza Plus 1 Double Accessible Superior Room Including WiFi Breakfast Newspaper and More
Non-Smoking
Check Rates Park Plaza Plus 1 Double Executive Double Room Including WiFi Breakfast Newspaper and More
Non-Smoking
Check Rates Park Plaza Plus 1 Double Executive Double Room River View Including WiFi Breakfast Newspaper and Mor
Non-Smoking
Check Rates Park Plaza Plus 1 Double Superior Double Room Including WiFi Breakfast Newspaper and More
Non-Smoking
Check Rates Park Plaza Plus 2t Executive Twin Room Including WiFi Breakfast Newspaper and More
Non-Smoking
Check Rates Park Plaza Plus 2t Superior Twin Room Including WiFi Breakfast Newspaper and More
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Check Rates Park Plaza Plus Suite Including WiFi Breakfast Newspaper and More
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Check Rates Park Plaza Plus Suite River View Including WiFi Breakfast Newspaper and More
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Check Rates Studio
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Check Rates Suite 1 Bedroom
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Check Rates Suite 1 Bedroom Riverview
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Check Rates Suite 2 Bedrooms
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Check Rates Superior Double Room
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Check Rates Superior Twin Breakfast Included
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Check Rates Superior Twin Room 2 Single Beds
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Check Rates Triple Executive
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Check Rates Twin Room Executive Bed and Full Breakfast
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Check Rates Twin Room Room and Breakfast
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Check Rates Twin Room Superior Bed and Full Breakfast
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Check Rates Winter Saver 1 Double Executive Double Room
Non-Smoking
Check Rates Winter Saver 1 Double Superior Double Room
Non-Smoking
Check Rates Winter Saver 2t Superior Twin Room
Non-Smoking
Check Rates Winter Saver Breakfast 1 Double Executive Double Room
Non-Smoking
Check Rates Winter Saver Breakfast 1 Double Superior Double Room
Non-Smoking
Check Rates Winter Saver Breakfast 2t Superior Twin Room
Non-Smoking

Verified Reviews of Park Plaza Riverbank London

Below are the verified reviews from guests that we have booked recently:
"Four Night Stay"
Overall Score5.0/ 5
Really enjoyed the hotel. Rooms are modern, spacious and quiet. Staff is professional, efficient and helpful. Modern design hotel. Location is good, right near the Eye of London and a seven minute walk to the Tube. I included breakfast in my stay which was delicious! Overall I would definitely stay here again. The rate I paid made this hotel an excellent value for the money.
(Individual traveler, booked 1 room), from US flag
07-Jun-2014 Verified Review, stayed from Thu Jun 05 to Sun Jun 08 2014 at a $268.30 average nightly rate.
"Wonderful hotel - great value in a great location"
Overall Score5.0/ 5
Very good hotel. Location great for exploring. Spacious, very clean rooms, friendly helpful staff and very good breakfast. Couldn't ask for any more from a hotel.
(Group coordinator, booked 3 rooms), from GB flag
24-Feb-2014 Verified Review, stayed from Sat Feb 22 to Sun Feb 23 2014 at a $147.97 average nightly rate.

Summary of Verified Reviews

Good to know

  • Great view

    “Excellent view of the river” “Amazing view of the Thames”

  • Noisy

    “Noisy aircon” “Banging lots of construction work”

  • Friendly service

    “Staff were very attentive and helpful” “Concierge was excellent and very helpful”

  • Spacious rooms

    “Room is ok spacious” “Spacious bathroom”

Review highlights

Location

90/100
1113 reviews

Great location. Near downtown with great sightseeing and shopping. Close to public transport and the train. Great nearby restaurants and bars with excellent excursions. Reasonably accessible by car. Expensive parking.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

83/100
1311 reviews

Service is friendly, but so-so housekeeping. Room service is perfect. Poor bar service. Decent waitstaff and management. Booking process is sufficient.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Wellness

78/100
17 reviews

Awesome wellness and fitness areas.

“Well equiped Fitness suite” “Good gym” “Exercise room was nice”

Cleanliness

63/100
438 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Even sparkly lights in the lift” “Stained pillow case” “Bedcover had stains”

Breakfast

59/100
348 reviews

Breakfast is decent but expensive.

“Breakfast was excellent” “Great cafe for breakfast” “Great staff and breakfast”

Room

59/100
1663 reviews

Okay beds and somewhat clean, big rooms with excellent views. Bathrooms are large but dirty. Room need better maintenance, and minibars are not great. Substandard furniture, A/C, TV's and kitchenettes.

“Broken sofa bed” “Horrible night sleep” “Stained pillow case”

WiFi

44/100
102 reviews

WiFi's cheap, but poor quality.

“Had to pay for Wi-Fi” “Wifi poor” “Had to pay for wifi”

Ranked top 24% by couples, with a score of 81

Good to know

  • Great shopping

    “Stylish boutique” “Very neat little grocery store”

  • New facilities

    “Modern decor” “New hall”

  • Near city centre

    “With easy access to city” “Fairly close to city centre”

  • Luxurious Hotel

    “Luxurious surroundings” “Luxurious executive upgrade”

Review highlights

Location

89/100
365 reviews

Great location. Close to public transport and the train. Near downtown with great sightseeing and shopping. Great nearby restaurants and bars with excellent excursions. So-so car access and parking.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

84/100
419 reviews

Nice reception with friendly service and standard housekeeping. Room service is perfect. Poor bar service.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Cleanliness

61/100
142 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Even sparkly lights in the lift” “Smelly pillows” “Bedcover had stains”

Breakfast

60/100
117 reviews

Breakfast is decent but expensive.

“Lovely buffet breakfast” “Great cafe for breakfast” “Service at breakfast was excellent”

Room

58/100
572 reviews

Decent beds and views, and clean enough rooms. Large but poorly maintained rooms, bad furniture, and inadequate A/C. Bathrooms are large but dirty. TV's and minibars are poor.

“Broken sofa bed” “Horrible night sleep” “Stained pillow case”

WiFi

43/100
33 reviews

WiFi's cheap, but poor quality.

“Had to pay for Wi-Fi” “Wifi poor” “Had to pay for wifi”

Ranked top 21% by solo travelers, with a score of 80

Good to know

  • Great wellness & sports facilities

    “Well equiped Fitness suite” “Good gym”

  • Good fitness area

    “Well equiped Fitness suite” “Good gym”

  • Bad air conditioning

    “Noisy aircon” “AC did not work”

  • TV is not good

    “TV wasn't working” “TV not working”

Review highlights

Location

88/100
90 reviews

Great location. Great excursions and sightseeing. Close to public transport and the train.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

78/100
95 reviews

Efficient, friendly service with a nice reception. Room service is perfect.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Amenities

68/100
39 reviews

Okay buildings and entrance area.

“Fabulous Christmas decorations” “Hotel inside and staff were excellent” “Luxurious surroundings”

Cleanliness

61/100
33 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Even sparkly lights in the lift” “Smelly pillows” “Bedcover had stains”

Value

60/100
45 reviews

Fairly good value for money. Free internet.

“Valet parking was a bonus” “Reasonable priced cocktails” “Had to pay for Wi-Fi”

Breakfast

58/100
29 reviews

Breakfast is average.

“Delicious breakfasts” “Great cafe for breakfast” “Great staff and breakfast”

Room

56/100
143 reviews

Okay beds and somewhat clean, big rooms with excellent views. Shabby rooms with bad air conditioning, televisions, and furniture. Large, so-so bathroom.

“Broken sofa bed” “Horrible night sleep” “Stained pillow case”

WiFi

47/100
19 reviews

WiFi's cheap, but poor quality.

“Had to pay for Wi-Fi” “Wifi poor” “Had to pay for wifi”

Ranked top 21% by families, with a score of 81

Good to know

  • Expensive restaurant

    “Menu expensive” “Restaurant and bar expensive”

  • Expensive breakfast

    “Expensive breakfast” “Breakfast expensive”

  • Clean hotel facilities

    “Even sparkly lights in the lift” “Clean environment”

  • Dirty bathroom

    “Toilet not cleaned every day” “Unclean towels”

Review highlights

Location

91/100
105 reviews

Great location with excellent sightseeing. Close to public transport.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

80/100
109 reviews

Professional, friendly service, good reception, and decent housekeeping. Room service is perfect.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Amenities

68/100
33 reviews

Okay buildings and entrance area.

“Fabulous Christmas decorations” “Hotel inside and staff were excellent” “Luxurious surroundings”

Cleanliness

63/100
43 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Even sparkly lights in the lift” “Stained pillow case” “Bedcover had stains”

Room

63/100
125 reviews

Views are good, menus are average, and rooms are acceptably clean. Dirty, neglected rooms with poor furnishings. Big, new rooms.

“Broken sofa bed” “Horrible night sleep” “Stained pillow case”

Breakfast

58/100
30 reviews

Breakfast is decent but expensive.

“Great cafe for breakfast” “Great staff and breakfast” “Breakfast not really worth”

WiFi

45/100
10 reviews

Bad internet service.

“Had to pay for Wi-Fi” “Wifi poor” “Had to pay for wifi”

Ranked top 24% by business travelers, with a score of 77

Good to know

  • Friendly atmosphere

    “Overall ambience excellent” “Excellent ambience”

  • Modern Hotel

    “Hotel decor is modern and sleek” “Modern amenities”

  • Poorly-maintained rooms

    “Flimsy fans” “Faded carpet”

  • Noisy

    “Noisy aircon” “Banging lots of construction work”

Review highlights

Location

87/100
31 reviews

Good location, close to public transport.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

83/100
32 reviews

Efficient, friendly service with a nice reception.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Bar

74/100
10 reviews

Bar is awesome.

“Cocktails were delicious” “Excellent evening meal at The Rose” “Nice restaurant and cocktail bar”

Cleanliness

61/100
10 reviews

Room cleanliness is acceptable.

“Even sparkly lights in the lift” “Stained pillow case” “Bedcover had stains”

Room

61/100
49 reviews

Okay bathrooms and beds in decently clean rooms. Big rooms with lovely views, but poorly-maintained with poor furniture.

“There was no hair drier” “Broken sofa bed” “Horrible night sleep”

Breakfast

59/100
11 reviews

Breakfast is average.

“Great cafe for breakfast” “Windowless breakfast room” “Service at breakfast was excellent”

Good to know

  • Bad furniture

    “Carpet old” “Faded carpet”

  • Noisy

    “Noisy aircon” “Banging lots of construction work”

  • Close to public transport

    “Close to Westminster and Metro” “Short walk to Vauxhall tube station”

  • Great view

    “Excellent view of the river” “Amazing view of the Thames”

Review highlights

Location

83/100
30 reviews

Good location, close to public transport.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

81/100
25 reviews

Friendly service and great reception.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Food

72/100
11 reviews

Delicious food.

“Excellent evening meal at The Rose” “Food quality exceeded my expectations” “Fantastic fish and chips”

Breakfast

61/100
9 reviews

Breakfast is average.

“No breakfast” “Great cafe for breakfast” “Service at breakfast was excellent”

Cleanliness

59/100
6 reviews

Room cleanliness is acceptable.

“Even sparkly lights in the lift” “Stained pillow case” “Bedcover had stains”

Room

48/100
33 reviews

Room is not nice. Views are nice; rooms are relatively clean; bathrooms are average. Rooms are spacious, but furniture is not great.

“There was no hair drier” “Broken sofa bed” “Horrible night sleep”

Ranked top 34% by couples, with a score of 77

Good to know

  • Room is not nice

    “There was no hair drier” “Broken sofa bed”

  • Delicious food

    “Excellent evening meal at The Rose” “Food quality exceeded my expectations”

  • Fantastic service

    “Superb breakfast staff” “Concierge was excellent and very helpful”

  • Great location

    “Location was superb” “Amazing view of the Thames”

Review highlights

Location

88/100
8 reviews

Great location.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

80/100
8 reviews

Fantastic service.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Food

73/100
7 reviews

Delicious food.

“Excellent evening meal at The Rose” “Food quality exceeded my expectations” “Fantastic fish and chips”

Room

57/100
12 reviews

Room is all right.

“Superb river view” “Broken sofa bed” “Horrible night sleep”

Good to know

  • Great view

    “Excellent view of the river” “Amazing view of the Thames”

  • Wonderful sightseeing

    “Close to Westminster and Metro” “Easy walk to Westminster”

  • Friendly service

    “Staff were very attentive and helpful” “Concierge was excellent and very helpful”

  • Noisy

    “Noisy aircon” “Banging lots of construction work”

Review highlights

Location

91/100
915 reviews

Great location. Near downtown with great sightseeing and shopping. Close to public transport and the train. Great nearby restaurants and bars with excellent excursions. So-so car access and parking. Expensive parking.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

83/100
1110 reviews

Service is friendly, but so-so housekeeping. Room service is perfect. Poor bar service. Decent waitstaff and management. Booking process is sufficient.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Wellness

78/100
13 reviews

Awesome wellness and fitness areas.

“Well equiped Fitness suite” “Good gym” “Exercise room was nice”

Cleanliness

63/100
370 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Even sparkly lights in the lift” “Carpet badly stained” “Stained pillow case”

Breakfast

61/100
267 reviews

Breakfast is decent but expensive.

“Delicious breakfasts” “Great cafe for breakfast” “Great staff and breakfast”

Room

60/100
1364 reviews

Room relatively tidy with acceptable beds but minibar and A/C not great. Large, new rooms, and great views. Bathrooms are large but dirty. Rooms lacking maintenance, with bad kitchenettes, furniture and TV's.

“Broken sofa bed” “Horrible night sleep” “Stained pillow case”

WiFi

48/100
82 reviews

WiFi's cheap, but poor quality.

“Had to pay for Wi-Fi” “Wifi poor” “Had to pay for wifi”

Ranked top 25% by couples, with a score of 81

Good to know

  • New rooms

    “Modern amenities” “New carpeting”

  • Great shopping

    “Stylish boutique” “Very neat little grocery store”

  • New facilities

    “Modern decor” “New hall”

  • Expensive breakfast

    “Expensive breakfast” “Breakfast expensive”

Review highlights

Location

89/100
298 reviews

Great location. Great for sightseeing and excursions with many good restaurants, bars and shopping options near-by. Close to public transport and the train. So-so car access and parking.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

85/100
355 reviews

Professional, friendly service, good reception, and decent housekeeping. Room service is perfect. Poor bar service.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Cleanliness

60/100
122 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Even sparkly lights in the lift” “Smelly pillows” “Bedcover had stains”

Breakfast

59/100
94 reviews

Breakfast is decent but expensive.

“Breakfast was amazing” “Great cafe for breakfast” “Service at breakfast was excellent”

Room

57/100
464 reviews

Decent beds and views, and clean enough rooms. Large but poorly maintained rooms, bad furniture, and inadequate A/C. Bathrooms are large but dirty. TV's and minibars are poor.

“Carpet badly stained” “Broken sofa bed” “Horrible night sleep”

WiFi

44/100
29 reviews

WiFi's cheap, but poor quality.

“Had to pay for Wi-Fi” “Wifi poor” “Had to pay for wifi”

Ranked top 19% by solo travelers, with a score of 80

Good to know

  • Great wellness & sports facilities

    “Well equiped Fitness suite” “Good gym”

  • Good fitness area

    “Well equiped Fitness suite” “Good gym”

  • Bad air conditioning

    “Noisy aircon” “AC did not work”

  • Train station is close

    “Within walking distance of Waterloo Station” “Close to train station”

Review highlights

Location

89/100
79 reviews

Great location. Great excursions and sightseeing. Close to public transport and the train.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

81/100
84 reviews

Efficient, friendly service with a nice reception.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Amenities

68/100
37 reviews

Okay buildings and entrance area.

“Fabulous Christmas decorations” “Hotel inside and staff were excellent” “Luxurious surroundings”

Cleanliness

62/100
28 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Even sparkly lights in the lift” “Smelly pillows” “Bedcover had stains”

Value

61/100
39 reviews

Fairly good value for money. Free internet.

“Valet parking was a bonus” “Reasonable priced cocktails” “Had to pay for Wi-Fi”

Breakfast

58/100
25 reviews

Breakfast is average.

“Breakfast was terrible” “Great cafe for breakfast” “Service at breakfast was excellent”

Room

55/100
125 reviews

Okay beds and somewhat clean, big rooms with excellent views. Rooms are neglected and poorly furnished with unacceptable air conditioning. Large, so-so bathroom.

“Broken sofa bed” “Horrible night sleep” “Stained pillow case”

WiFi

47/100
17 reviews

WiFi's cheap, but poor quality.

“Had to pay for Wi-Fi” “Wifi poor” “Had to pay for wifi”

Ranked top 14% by families, with a score of 83

Good to know

  • Room service is perfect

    “Quick room service” “Staff for room service were just wonderful”

  • Clean hotel facilities

    “Even sparkly lights in the lift” “Clean environment”

  • Wonderful sightseeing

    “Close to Westminster and Metro” “Easy walk to Westminster”

  • Friendly service

    “Staff were very attentive and helpful” “Concierge was excellent and very helpful”

Review highlights

Location

93/100
75 reviews

Great location with excellent sightseeing. Close to public transport.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

82/100
77 reviews

Efficient, friendly service with a nice reception. Room service is perfect.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Amenities

68/100
30 reviews

Okay buildings and entrance area.

“Fabulous Christmas decorations” “Hotel inside and staff were excellent” “Luxurious surroundings”

Room

65/100
83 reviews

Okay bathrooms and beds in decently clean rooms. Rooms are spacious and have great views but are badly-maintained.

“Broken sofa bed” “Horrible night sleep” “Stained pillow case”

Cleanliness

63/100
31 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Even sparkly lights in the lift” “Stained pillow case” “Bedcover had stains”

Breakfast

60/100
17 reviews

Breakfast is average.

“Delicious breakfasts” “Great cafe for breakfast” “Service at breakfast was excellent”

WiFi

45/100
8 reviews

Bad internet service.

“Had to pay for Wi-Fi” “Wifi poor” “Had to pay for wifi”

Ranked top 28% by business travelers, with a score of 76

Good to know

  • Friendly atmosphere

    “Overall ambience excellent” “Excellent ambience”

  • Modern Hotel

    “Hotel decor is modern and sleek” “Modern amenities”

  • Noisy

    “Noisy aircon” “Banging lots of construction work”

  • Poorly-maintained rooms

    “Flimsy fans” “Faded carpet”

Review highlights

Location

87/100
22 reviews

Good location, close to public transport.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

83/100
30 reviews

Efficient, friendly service with a nice reception.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Bar

73/100
9 reviews

Bar is awesome.

“Cocktails were delicious” “Excellent evening meal at The Rose” “Nice restaurant and cocktail bar”

Cleanliness

61/100
9 reviews

Room cleanliness is acceptable.

“Even sparkly lights in the lift” “Smelly pillows” “Bedcover had stains”

Room

61/100
37 reviews

Acceptably clean rooms, but run-down with bad furniture. Large rooms, with average beds and bathrooms.

“Broken sofa bed” “Horrible night sleep” “Stained pillow case”

Breakfast

59/100
7 reviews

Breakfast is average.

“Great cafe for breakfast” “Windowless breakfast room” “Service at breakfast was excellent”

Good to know

  • Friendly service

    “Staff were very attentive and helpful” “Concierge was excellent and very helpful”

  • Great reception

    “Concierge was excellent and very helpful” “Check in staff efficient”

  • Spacious rooms

    “Room is ok spacious” “Spacious bathroom”

Review highlights

Location

92/100
11 reviews

Great location.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

81/100
18 reviews

Friendly service and great reception.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Room

61/100
20 reviews

So-so rooms with acceptable views. Spacious rooms with standard bathrooms.

“Superb river view” “Broken sofa bed” “Horrible night sleep”

Breakfast

61/100
15 reviews

Breakfast is average.

“Do not have breakfast” “Great cafe for breakfast” “Service at breakfast was excellent”

Ranked top 32% by couples, with a score of 81

Good to know

  • Fantastic service

    “Superb breakfast staff” “Concierge was excellent and very helpful”

  • Great location

    “Location was superb” “Amazing view of the Thames”

  • Spacious rooms

    “Room is ok spacious” “Spacious bathroom”

Review highlights

Location

91/100
5 reviews

Great location.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

80/100
7 reviews

Fantastic service.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Room

63/100
10 reviews

Spacious rooms.

“Superb river view” “Broken sofa bed” “Horrible night sleep”

Comfort

63/100
6 reviews

Rooms are big and moderately comfortable.

“Really tiny bath towels” “Flimsy fans” “Broken sofa bed”

Good to know

  • Friendly service

    “Staff were very attentive and helpful” “Concierge was excellent and very helpful”

Review highlights

Location

91/100
5 reviews

Great location.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

82/100
8 reviews

Friendly service.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Room

62/100
6 reviews

Room is all right.

“There was no hair drier” “Broken sofa bed” “Horrible night sleep”

Ranked top 15% by couples, with a score of 86

Good to know

  • Fantastic service

    “Superb breakfast staff” “Concierge was excellent and very helpful”

Review highlights

Service

85/100
4 reviews

Fantastic service.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Room

64/100
5 reviews

Room is all right.

“Broken sofa bed” “Horrible night sleep” “Stained pillow case”

Review highlights

Location

89/100
5 reviews

Great location.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

83/100
6 reviews

Fantastic service.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Food

78/100
5 reviews

Delicious food.

“Excellent evening meal at The Rose” “Food quality exceeded my expectations” “Fantastic fish and chips”

Room

65/100
11 reviews

Room is all right.

“Broken sofa bed” “Horrible night sleep” “Stained pillow case”

Comfort

62/100
5 reviews

Comfortable.

“Really tiny bath towels” “Flimsy fans” “Broken sofa bed”

Ranked top 64% by couples, with a score of 74

Good to know

  • Delicious food

    “Excellent evening meal at The Rose” “Food quality exceeded my expectations”

  • Fantastic service

    “Superb breakfast staff” “Concierge was excellent and very helpful”

Review highlights

Service

82/100
5 reviews

Fantastic service.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Food

77/100
4 reviews

Delicious food.

“Excellent evening meal at The Rose” “Food quality exceeded my expectations” “Fantastic fish and chips”

Room

62/100
5 reviews

Room is all right.

“Broken sofa bed” “Horrible night sleep” “Stained pillow case”

Good to know

  • Noisy

    “Noisy aircon” “Banging lots of construction work”

  • Poorly-maintained rooms

    “Flimsy fans” “Faded carpet”

  • Clean hotel facilities

    “Even sparkly lights in the lift” “Clean environment”

  • Great view

    “Excellent view of the river” “Amazing view of the Thames”

Review highlights

Location

92/100
69 reviews

Near city centre in a great location. Close to public transport.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

83/100
68 reviews

Friendly, more-or-less professional service, and so-so reception.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Cleanliness

61/100
40 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Even sparkly lights in the lift” “Stained pillow case” “Bedcover had stains”

Breakfast

54/100
27 reviews

Breakfast is decent but expensive.

“Delicious breakfast” “Great cafe for breakfast” “Service at breakfast was excellent”

Room

52/100
109 reviews

Rooms are mostly clean but run-down, and A/C is poor. Large, new rooms, and great views. Bathrooms are large but dirty.

“Broken sofa bed” “Horrible night sleep” “Stained pillow case”

WiFi

43/100
5 reviews

Bad internet service.

“Had to pay for Wi-Fi” “Wifi poor” “Had to pay for wifi”

Ranked top 26% by couples, with a score of 77

Good to know

  • Nice building

    “Fabulous Christmas decorations” “Hotel inside and staff were excellent”

  • Clean hotel facilities

    “Even sparkly lights in the lift” “Clean environment”

  • Poorly-maintained rooms

    “Flimsy fans” “Faded carpet”

  • Noisy

    “Noisy aircon” “Banging lots of construction work”

Review highlights

Location

88/100
21 reviews

Good location, close to public transport.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

83/100
19 reviews

Friendly service.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Cleanliness

64/100
10 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Even sparkly lights in the lift” “Smelly pillows” “Bedcover had stains”

Breakfast

58/100
4 reviews

Breakfast is average.

“Great cafe for breakfast” “Great staff and breakfast” “Breakfast not really worth”

Room

56/100
29 reviews

Clean enough but run-down rooms with decent bathrooms. Spacious rooms with excellent views.

“Superb river view” “There was no hair drier” “Broken sofa bed”

Ranked top 59% by families, with a score of 71

Good to know

  • Great view

    “Excellent view of the river” “Amazing view of the Thames”

  • Friendly service

    “Staff were very attentive and helpful” “Concierge was excellent and very helpful”

  • Fantastic service

    “Superb breakfast staff” “Concierge was excellent and very helpful”

  • Great location

    “Location was superb” “Amazing view of the Thames”

Review highlights

Location

92/100
7 reviews

Great location.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

82/100
12 reviews

Friendly service.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Food

71/100
4 reviews

Delicious food.

“Excellent evening meal at The Rose” “Food quality exceeded my expectations” “Fantastic fish and chips”

Cleanliness

62/100
8 reviews

Room cleanliness is acceptable.

“Even sparkly lights in the lift” “Carpet badly stained” “Stained pillow case”

Breakfast

58/100
6 reviews

Breakfast is average.

“Great cafe for breakfast” “Great staff and breakfast” “Disappointed breakfast”

Value

57/100
6 reviews

Fairly good value for money.

“Valet parking was a bonus” “Had to pay for Wi-Fi” “CREDIT CARD WAS CHARGED”

Room

56/100
18 reviews

Rooms are somewhat clean but have fantastic views.

“Superb river view” “Broken sofa bed” “Horrible night sleep”

Ranked top 20% by solo travelers, with a score of 81

Good to know

  • Spacious rooms

    “Room is ok spacious” “Spacious bathroom”

  • Fantastic service

    “Superb breakfast staff” “Concierge was excellent and very helpful”

  • Great location

    “Location was superb” “Amazing view of the Thames”

Review highlights

Location

87/100
5 reviews

Great location.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

78/100
5 reviews

Fantastic service.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Comfort

63/100
8 reviews

Rooms are big and moderately comfortable.

“Really tiny bath towels” “Flimsy fans” “Broken sofa bed”

Room

60/100
10 reviews

Spacious rooms.

“Carpet badly stained” “Broken sofa bed” “Horrible night sleep”

Ranked top 63% by business travelers, with a score of 76

Good to know

  • Great location

    “Location was superb” “Amazing view of the Thames”

Review highlights

Location

89/100
5 reviews

Great location.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Room

61/100
7 reviews

Room is all right.

“Carpet badly stained” “Broken sofa bed” “Horrible night sleep”

Good to know

  • Noisy

    “Noisy aircon” “Banging lots of construction work”

  • Great view

    “Excellent view of the river” “Amazing view of the Thames”

  • Impressive bathroom

    “Bath room well appointed” “Bathroom exceeded my expectations”

  • Spacious rooms

    “Room is ok spacious” “Spacious bathroom”

Review highlights

Location

92/100
15 reviews

Great location.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

81/100
9 reviews

Fantastic service.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Comfort

62/100
14 reviews

Spacious, quiet comfortable rooms, but very noisy.

“Really tiny bath towels” “Flimsy fans” “Broken sofa bed”

Breakfast

60/100
6 reviews

Breakfast is average.

“Breakfast was terrible” “Great cafe for breakfast” “Great staff and breakfast”

Room

59/100
24 reviews

Room is all right. Large rooms, nice bathrooms, and good views.

“Broken sofa bed” “Horrible night sleep” “Stained pillow case”

Ranked top 32% by couples, with a score of 80

Review highlights

Comfort

59/100
4 reviews

Comfortable.

“Really tiny bath towels” “Flimsy fans” “Broken sofa bed”

Room

57/100
11 reviews

Room is all right.

“Carpet badly stained” “Broken sofa bed” “Horrible night sleep”

Review highlights

Room

61/100
9 reviews

Room is all right.

“Superb river view” “Carpet badly stained” “Broken sofa bed”

Review highlights

Location

89/100
7 reviews

Great location.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

80/100
7 reviews

Fantastic service.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Vibe

73/100
4 reviews

Awesome vibe.

“Fabulous Christmas decorations” “Overall ambience excellent” “Bath room well appointed”

Amenities

66/100
3 reviews

Ordinary amenities.

“Fabulous Christmas decorations” “Hotel inside and staff were excellent” “Excellent facilities”

Room

60/100
12 reviews

Room is all right.

“There was no hair drier” “Broken sofa bed” “Horrible night sleep”

Good to know

  • Great view

    “Excellent view of the river” “Amazing view of the Thames”

  • Spacious rooms

    “Room is ok spacious” “Spacious bathroom”

Review highlights

Location

85/100
18 reviews

Great location.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

83/100
22 reviews

Fantastic service.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Value

60/100
10 reviews

Fairly good value for money.

“Valet parking was a bonus” “Had to pay for Wi-Fi” “Staff overcharged”

Comfort

59/100
11 reviews

Large rooms with average comfort and standard beds.

“Really tiny bath towels” “Flimsy fans” “Broken sofa bed”

Room

58/100
21 reviews

Average but big rooms with wonderful views, and okay beds.

“There was no hair drier” “Broken sofa bed” “Horrible night sleep”

Breakfast

58/100
6 reviews

Breakfast is average.

“Excellent breakfast” “Great cafe for breakfast” “Great staff and breakfast”

Ranked top 55% by couples, with a score of 78

Review highlights

Comfort

62/100
3 reviews

Comfortable.

“Really tiny bath towels” “Broken sofa bed” “Stained pillow case”

Room

58/100
7 reviews

Room is all right.

“Superb river view” “Broken sofa bed” “Horrible night sleep”

Good to know

  • Spacious rooms

    “Room is ok spacious” “Spacious bathroom”

  • Friendly service

    “Staff were very attentive and helpful” “Concierge was excellent and very helpful”

Review highlights

Location

93/100
21 reviews

Great location.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

80/100
20 reviews

Friendly service.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Comfort

62/100
15 reviews

Rooms are big and moderately comfortable.

“Bedroom was comfy and quite spacious” “Really tiny bath towels” “Flimsy fans”

Room

60/100
26 reviews

Big, decent rooms.

“Carpet badly stained” “Broken sofa bed” “Horrible night sleep”

Value

60/100
15 reviews

Fairly good value for money.

“Valet parking was a bonus” “Had to pay for Wi-Fi” “Staff overcharged”

Breakfast

57/100
6 reviews

Breakfast is average.

“Great cafe for breakfast” “Great staff and breakfast” “Breakfast is really not very nice”

WiFi

41/100
6 reviews

Bad internet service.

“Had to pay for Wi-Fi” “Wifi poor” “Had to pay for wifi”

Ranked top 9% by couples, with a score of 86

Good to know

  • Fantastic service

    “Superb breakfast staff” “Concierge was excellent and very helpful”

  • Great location

    “Location was superb” “Amazing view of the Thames”

Review highlights

Location

92/100
11 reviews

Great location.

“Location was superb” “Amazing view of the Thames” “Fantastic location with rooms”

Service

82/100
6 reviews

Fantastic service.

“Superb breakfast staff” “Concierge was excellent and very helpful” “Great apology”

Comfort

61/100
8 reviews

Comfortable.

“Really tiny bath towels” “Flimsy fans” “Broken sofa bed”

Value

60/100
5 reviews

Fairly good value for money.

“Valet parking was a bonus” “Reasonable priced cocktails” “Had to pay for Wi-Fi”

Room

58/100
12 reviews

Room is all right.

“There was no hair drier” “Broken sofa bed” “Horrible night sleep”

Review Semantics by TrustYou

Customer Reviews of Park Plaza Riverbank London

4.0 out of 5. Based on 3065 guest reviews , Very Good

Details / Other Expenses

Room Windows: Windows Do Open
Policies / Expenses
Total Taxes: 20.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

About Park Plaza International

  • Upscale, stylish guestrooms and suites
  • Wonderful restaurants and dining options to choose from in 48 locations worldwide
  • Full-service meeting, banquet, and conference facilities
  • Fitness Center, Bar/Lounge, and Tennis Court based on location
  • Business center with internet access
  • Dry cleaning and laundry services

The Park Plaza International highlights above are subject to change without notice.

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