HYATT REGENCY SANTA CLARA

5101 Great America Pkwy., Santa Clara, CA 95054 United States (USA)
View Map Reservations: 1-800-230-4134
4.0 Star Convention Center Hotel in Santa Clara County
37.40428-121.97762
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Very Good
4.0/ 5

Based on 686 guest reviews

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  • Has outdoor swimming pool
  • Fitness + Health Center
  • 502 rooms in property
  • 14 floors in property
  • 7 suites in property
  • Check-out: 12:00 PM
  • Hotel has an eco-friendly policy
  • Group booking rating of 10.0/10
  • 27 conference rooms in property

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Room Types

Check Rates 2 Double Beds 2 Double Grand Beds City View Views City
Non-Smoking
Check Rates Balcony King 1 King Bed City View Located On Floors 3 14 Views City
Non-Smoking
Check Rates Business Plan Room 1 King Bed
Non-Smoking
Check Rates Business Plan Room 2 Double Beds
Non-Smoking
Check Rates Busn Plan 1 King Includes Full Breakfast For 1 High Speed Internet Accessible King Bed 312 Sq Ft
Non-Smoking
Check Rates Busn Plan 2double Includes Full Breakfast For 1 High Speed Internet Accessible 2 Double Beds 312 Sq
Non-Smoking
Check Rates Guest Room 1 King Bed
Non-Smoking
Check Rates Guest Room 2 Double Beds
Non-Smoking
Check Rates King Bed 1 King Grand Bed City View Flr 3 14 Views City
Non-Smoking
Check Rates Reg Club 1 King 1 King Grand Beds View Floors Lounge Continental Breakfast Hors D Oeuvres Robe
Non-Smoking
Check Rates Reg Club 2double 2 Double Grand Beds View Floors Lounge Continental Breakfast Hors D Oeuvres Robe
Non-Smoking
Check Rates Regency Club Double Room 2 Double Beds
Non-Smoking
Check Rates Regency Club Room 1 King Bed
Non-Smoking
Check Rates Stadium View Double View Of Levi S Stadium 2 Double Sized Beds Views Levi S Stadium
Non-Smoking
Check Rates Standard Room 1 King Bed
Non-Smoking
Check Rates Standard Room 1 King Bed Balcony
Non-Smoking

Local Attractions

Levi' Stadium, California's Great America Theme Park, Santa Clara Convention Center, Network Meeting Center, Winchester Mystery House, Santana Row, Twin Creeks Sports Complex

Summary of Verified Reviews

Summary of 1,120 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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85
Very Good

Excellent business hotel. Close to Great America Amusement Park. Close to restaurants and bars with nearby parking areas. Views are great and rooms are clean. Professional service.

“Great business hotel” “Beautiful pool area”

Great Overall Ranking Top 12% in city
Excellent Business Hotel Top 1% in city
Excellent Family Hotel Top 7% in city
Best Pool In City
Best Hotel Buildings In City

Good to know

  • Clean rooms

    “The cleanest most comfy bed” “Rooms were very clean and comfortable”

  • Clean hotel facilities

    “CARPETS CLEANED” “Every thing was very clean”

  • Accessible parking

    “Valet parking available” “Free self parking”

  • Poor bathroom

    “Outdated Tubs” “Bathtub was leaking”

Review highlights

Wellness

96/100
17 reviews

Awesome wellness and fitness areas.

“Excellent fitness center” “Hot tub was also clean” “24 hours gym”

Location

90/100
199 reviews

Great location near the airport. Parking is good and affordable. Great eating out nearby together with excellent sightseeing and excursions. Close to business sites. Reasonably accessible by car.

“Close to the San Jose airport” “Great Mall in Milpitas” “Parking was great”

Pool

88/100
59 reviews

Great pool.

“Nice heated pool” “Nice outdoor pool” “Beautiful pool area”

Cleanliness

86/100
194 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

“Facility is immaculate” “Every thing was very clean” “Hot tub was also clean”

Service

85/100
400 reviews

Efficient, friendly service with a nice reception. Average wait staff and housekeeping. Room service is perfect.

“Staff were superb” “Fabulous staff, ambience, facilities” “Hotel staff is awesome and friendly”

Vibe

77/100
133 reviews

Awesome vibe. Relatively modern hotel. Pleasant entrance area. Friendly atmosphere. Stylish Hotel. Luxurious Hotel. Good for business people. Awesome for families.

“Fabulous staff, ambience, facilities” “Tasteful decor” “Modern fixtures”

Amenities

76/100
117 reviews

Great buildings with nice entrance area and conference rooms. Relatively new facilities. Beautiful architecture.

“Facility is immaculate” “Fabulous staff, ambience, facilities” “Tasteful decor”

Breakfast

67/100
40 reviews

Breakfast is decent but expensive.

“Good buffet breakfast” “Free breakfasts” “Great breakfast buffet”

Room

67/100
403 reviews

Rooms relatively new with average beds, but needing better maintenance. Spacious, tidy rooms, with nice balconies and views. Small rooms and dirty bathrooms. Bad TV's, furniture, and kitchenettes.

“Air conditioner was not functioning properly” “Outdated Tubs” “Bathtub was leaking”

Bar

62/100
55 reviews

Alright but overpriced bar.

“Excellent bar and restaurant” “Decent bar” “Bar and Pool is mostly crowded”

WiFi

36/100
11 reviews

WiFi isn't great although it's reasonably priced.

“No wifi in the room”

Ranked top 1% by business travelers, with a score of 85

Good to know

  • Friendly atmosphere

    “Fabulous staff, ambience, facilities” “Family-friendly atmosphere”

  • Great pool

    “Nice heated pool” “Nice outdoor pool”

  • Accessible parking

    “Valet parking available” “Free self parking”

  • Great location

    “Close to the San Jose airport” “Great Mall in Milpitas”

Review highlights

Location

89/100
23 reviews

Great location and easy parking.

“Close to the San Jose airport” “Great Mall in Milpitas” “Parking was great”

Cleanliness

86/100
17 reviews

Clean rooms.

“Facility is immaculate” “Every thing was very clean” “Hot tub was also clean”

Service

86/100
37 reviews

Friendly service and great reception.

“Staff were superb” “Fabulous staff, ambience, facilities” “Hotel staff is awesome and friendly”

Food

69/100
20 reviews

Food is all right.

“Bacon and sausage was terrible” “Enjoyed the crab cakes” “Great dinner”

Bar

66/100
12 reviews

Standard bar.

“Terrible coffee” “Excellent bar and restaurant” “Bar and Pool is mostly crowded”

Room

65/100
46 reviews

Clean, decent rooms with standard beds, but bathrooms are lacking.

“Air conditioner was not functioning properly” “Outdated Tubs” “Bathtub was leaking”

Breakfast

64/100
7 reviews

Breakfast is average.

“Good buffet breakfast” “Excellent breakfast buffet” “Free breakfasts”

Value

60/100
22 reviews

Fairly good value for money.

“Included buffet” “Expensive price tag” “Pricy parking fees at the park”

WiFi

36/100
3 reviews

Bad internet service.

“No wifi in the room”

Ranked top 10% by families, with a score of 87

Good to know

  • Clean hotel facilities

    “CARPETS CLEANED” “Every thing was very clean”

  • Professional service

    “Cleaning staff were very professional and helpful” “Friendly and efficient staff”

  • Great reception

    “Front desk staff helped me” “Check in was fast”

  • Great pool

    “Nice heated pool” “Nice outdoor pool”

Review highlights

Pool

89/100
5 reviews

Great pool.

“Nice heated pool” “Nice outdoor pool” “Beautiful pool area”

Location

88/100
13 reviews

Great location.

“Close to the San Jose airport” “Great Mall in Milpitas” “Parking was great”

Cleanliness

86/100
16 reviews

Clean hotel facilities. Clean rooms.

“Facility is immaculate” “Every thing was very clean” “Hot tub was also clean”

Service

84/100
44 reviews

Efficient, friendly service with a nice reception.

“Staff were superb” “Fabulous staff, ambience, facilities” “Hotel staff is awesome and friendly”

Food

68/100
8 reviews

Food is all right.

“Bacon and sausage was terrible” “Enjoyed the crab cakes” “Great dinner”

Comfort

63/100
16 reviews

Mediocre comfort, room sizes and beds.

“Air conditioner was not functioning properly” “Loud floor” “Bed too hard”

Room

61/100
44 reviews

Clean, typically sized rooms with standard beds. Dilapidated rooms and bathrooms.

“Air conditioner was not functioning properly” “Outdated Tubs” “Bathtub was leaking”

Ranked top 1% by couples, with a score of 91

Good to know

  • Pleasant entrance area

    “Plenty of lounge areas” “Great lobby bar”

  • Accessible parking

    “Valet parking available” “Free self parking”

  • Friendly service

    “Hotel staff is awesome and friendly” “Restaurant staff so nice and accommodating”

  • Great location

    “Close to the San Jose airport” “Great Mall in Milpitas”

Review highlights

Location

92/100
15 reviews

Great location and easy parking.

“Close to the San Jose airport” “Great Mall in Milpitas” “Parking was great”

Cleanliness

87/100
11 reviews

Clean rooms.

“Facility is immaculate” “Every thing was very clean” “Hot tub was also clean”

Service

86/100
29 reviews

Friendly service.

“Staff were superb” “Fabulous staff, ambience, facilities” “Hotel staff is awesome and friendly”

Room

66/100
32 reviews

Clean, decent rooms with standard beds, but bathrooms are lacking.

“Air conditioner was not functioning properly” “Outdated Tubs” “Bathtub was leaking”

Bar

63/100
5 reviews

Standard bar.

“Really bad coffee” “Excellent bar and restaurant” “Bar and Pool is mostly crowded”

Good to know

  • Clean rooms

    “The cleanest most comfy bed” “Rooms were very clean and comfortable”

  • Clean hotel facilities

    “CARPETS CLEANED” “Every thing was very clean”

  • Accessible parking

    “Valet parking available” “Free self parking”

  • Poor bathroom

    “Outdated Tubs” “Bathtub was leaking”

Review highlights

Wellness

96/100
17 reviews

Awesome wellness and fitness areas.

“Excellent fitness center” “Hot tub was also clean” “24 hours gym”

Location

90/100
194 reviews

Great location near the airport. Parking is good and affordable. Great eating out nearby together with excellent sightseeing and excursions. Close to business sites.

“Close to the San Jose airport” “Great Mall in Milpitas” “Parking was great”

Cleanliness

86/100
192 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

“Facility is immaculate” “Every thing was very clean” “Hot tub was also clean”

Service

85/100
393 reviews

Efficient, friendly service with a nice reception. Average wait staff and housekeeping. Room service is perfect.

“Staff were superb” “Fabulous staff, ambience, facilities” “Hotel staff is awesome and friendly”

Food

68/100
104 reviews

Food and menu is typical, but quite expensive. Good sushi. Great desserts but pork dishes were not so good.

“Bacon and sausage was terrible” “Enjoyed the crab cakes” “Great dinner”

Room

67/100
394 reviews

Rooms relatively new with average beds, but needing better maintenance. Spacious, tidy rooms, with nice balconies and views. Small rooms and dirty bathrooms. Bad TV's, furniture, and kitchenettes.

“Air conditioner was not functioning properly” “Outdated Tubs” “Bathtub was leaking”

Breakfast

67/100
38 reviews

Breakfast is decent but expensive.

“Good buffet breakfast” “Excellent breakfast buffet” “Free breakfasts”

Bar

61/100
53 reviews

Alright but overpriced bar.

“Soda was tasty next to the” “Excellent bar and restaurant” “Bar and Pool is mostly crowded”

WiFi

50/100
11 reviews

WiFi is decent and okay-priced.

“Internet connection for free” “Free wifi codes” “No wifi in the room”

Ranked top 11% by families, with a score of 87

Good to know

  • Clean hotel facilities

    “CARPETS CLEANED” “Every thing was very clean”

  • Great reception

    “Front desk staff helped me” “Check in was fast”

  • Professional service

    “Cleaning staff were very professional and helpful” “Friendly and efficient staff”

  • Fantastic service

    “Staff were superb” “Fabulous staff, ambience, facilities”

Review highlights

Pool

89/100
5 reviews

Great pool.

“Nice heated pool” “Nice outdoor pool” “Beautiful pool area”

Location

88/100
13 reviews

Great location.

“Close to the San Jose airport” “Great Mall in Milpitas” “Parking was great”

Cleanliness

86/100
16 reviews

Clean hotel facilities. Clean rooms.

“Facility is immaculate” “Every thing was very clean” “Hot tub was also clean”

Service

84/100
43 reviews

Efficient, friendly service with a nice reception.

“Staff were superb” “Fabulous staff, ambience, facilities” “Hotel staff is awesome and friendly”

Food

69/100
7 reviews

Food is all right.

“Bacon and sausage was terrible” “Enjoyed the crab cakes” “Hotel food was fine”

Comfort

63/100
16 reviews

Mediocre comfort, room sizes and beds.

“Air conditioner was not functioning properly” “Loud floor” “Great mattress”

Room

61/100
44 reviews

Clean, typically sized rooms with standard beds. Dilapidated rooms and bathrooms.

“Air conditioner was not functioning properly” “Outdated Tubs” “Bathtub was leaking”

Ranked top 1% by business travelers, with a score of 85

Good to know

  • Accessible parking

    “Valet parking available” “Free self parking”

  • Great location

    “Close to the San Jose airport” “Great Mall in Milpitas”

  • Clean rooms

    “The cleanest most comfy bed” “Rooms were very clean and comfortable”

  • Clean

    “Facility is immaculate” “Every thing was very clean”

Review highlights

Location

89/100
23 reviews

Great location and easy parking.

“Close to the San Jose airport” “Great Mall in Milpitas” “Parking was great”

Service

86/100
34 reviews

Friendly service.

“Staff were superb” “Fabulous staff, ambience, facilities” “Hotel staff is awesome and friendly”

Cleanliness

86/100
16 reviews

Clean rooms.

“Facility is immaculate” “Every thing was very clean” “Hot tub was also clean”

Food

69/100
19 reviews

Food is all right.

“Bacon and sausage was terrible” “Enjoyed the crab cakes” “Hotel food was fine”

Room

65/100
42 reviews

Clean, decent rooms with standard beds, but bathrooms are lacking.

“Air conditioner was not functioning properly” “Outdated Tubs” “Bathtub was leaking”

Bar

65/100
11 reviews

Standard bar.

“Drinks were good” “Excellent bar and restaurant” “Bar and Pool is mostly crowded”

Breakfast

63/100
6 reviews

Breakfast is average.

“Good buffet breakfast” “Free breakfasts” “Great breakfast buffet”

Value

60/100
20 reviews

Fairly good value for money.

“Included buffet” “Pricy parking fees at the park” “Great price”

WiFi

36/100
3 reviews

Bad internet service.

“No wifi in the room”

Ranked top 1% by couples, with a score of 89

Good to know

  • Pleasant entrance area

    “Plenty of lounge areas” “Great lobby bar”

  • Accessible parking

    “Valet parking available” “Free self parking”

  • Friendly service

    “Hotel staff is awesome and friendly” “Restaurant staff so nice and accommodating”

  • Clean

    “Facility is immaculate” “Every thing was very clean”

Review highlights

Location

92/100
15 reviews

Great location and easy parking.

“Close to the San Jose airport” “Great Mall in Milpitas” “Parking was great”

Cleanliness

87/100
11 reviews

Clean rooms.

“Facility is immaculate” “Every thing was very clean” “Hot tub was also clean”

Service

86/100
29 reviews

Friendly service.

“Staff were superb” “Fabulous staff, ambience, facilities” “Hotel staff is awesome and friendly”

Room

67/100
32 reviews

Clean, decent rooms with standard beds, but bathrooms are lacking.

“Roomy living room” “Air conditioner was not functioning properly” “Outdated Tubs”

Bar

63/100
5 reviews

Standard bar.

“Coffee next to” “Excellent bar and restaurant” “Bar and Pool is mostly crowded”

Review Semantics by TrustYou

Customer Reviews of Hyatt Regency Santa Clara

4.0 out of 5. Based on 686 guest reviews , Very Good

Property Description

The Hyatt Regency Santa Clara is located in the center of Silicon Valley connected to the Santa Clara Convention Center, next to the Network Meeting Center and across the street from California's Great America Theme Park and Levi's Stadium.

Green Sustainability

Green Key Eco-Rating Program: 4 Keys

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2014
Floors: 14
Rooms: 502
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 502
Handicap Rooms:
Suites: 7
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 27
Meeting Space: 66000 sq. feet
Banquet Space: Holds 1367 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 1.0 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 6AM - 11PM
Pool Info:
Heated outdoor saline pool, whirlpool and cabanas. Open 7:00am-11:00pm.
Policies / Expenses
Cancellation:
Cancel By 3pm PST 24 Hours Prior To Arrival
Nightly Parking: $0
Total Taxes: 11.50%
Total Misc Fees: $1.16 USD
(mandatory resort fees/taxes)
State Tax: 0.16 Per Night (County Assessment Fee)
Occupancy Tax: 11.50%
City Tax: 1.00 Per Night (Tourism Improvement Distr)
Parking Fee: 0.00 Per Night
Gym Fee: 0.00 Per Day
Rooms Wireless Internet Fee: 12.95 Per Day
Rooms Wired Internet Fee: 12.95 Per Day
Food and Beverage Service Charge: 24.00%

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Please contact hotel for pet policy and guidelines.


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Jogging path
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

San Jose International Airport, 6 miles, $25.00 one-way taxi expense

Local Shuttle Info: Shuttle service not available.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

TusCA Restaurant Breakfast: 6:30 a.m. to 11:00 a.m., daily Breakfast Buffet: 6:30 a.m. to 10:00 a.m., Monday through Friday. 6:30 a.m. to 11:00 a.m., Saturday and Sunday Reservations Recommended. Hours subject to change. Costs vary.

About Hyatt Hotels and Resorts

  • Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
  • Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
  • With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
  • Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
  • Meeting and event space is handled with care and the professionalism deserved

The Hyatt Hotels and Resorts highlights above are subject to change without notice.

Previously known as:
The Westin Santa Clara

Seasonality of Hotel Rates at Hyatt Regency Santa Clara

Rate fluctuations of Hyatt Regency Santa Clara

The chart above shows seasonality of prices for both our group rates and the best individual traveler rates our system could find at the time the group/meeting bid was placed. The best group rate shown is 25.2% in June 2014 and the highest average individual rate is $379 in the month of March 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hyatt Regency Santa Clara in a month when rates are lower.

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