THE REEF RETREAT

10 14 Harpa St., Palm Cove, QL 4879 Australia (AUS)
4.0 Star Beach Hotel
-16.74711145.6706
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Very Good
4.5/ 5

Based on 339 guest reviews

Show Guest Reviews
  • Has an outdoor pool!
  • Hotel has 40 rooms
  • 3 floors in hotel
  • Check in time: 14.00
  • Check out time: 10.00
  • Group booking rating of 6.1/10

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Include Discounts:

Room Types

Check Rates Studio
Non-Smoking
Check Rates Suite 1 Bedroom
Non-Smoking
Check Rates Superior Suite (Spa)
Non-Smoking

Local Attractions

The Great Barrier Reef Daintree Rain Forest Cape Tribulation Mossman Gorge Kuranda National Park Mowbray National Park Palm Cove, Ellis, Clifton & Kerwara Beaches

Summary of Verified Reviews

Summary of 288 verified reviews

87
Excellent

Excellent romantic hotel. Friendly service. Clean hotel facilities. Beach nearby.

“Comfortable bed” “Great place to eat”

Great Overall Ranking Top 23% in city
Excellent Romantic Hotel Top 3% in city
Excellent Wellness Hotel Top 4% in city
Best Food In City
Best Wellness In City

Good to know

  • Friendly atmosphere

    “Quiet ambience” “Relaxed atmosphere”

  • Good restaurants & bars in the area

    “Easy walk to cafes” “Very close to the beach and restaurants”

  • Pleasant hotel grounds

    “Fabulous trees” “Tropical garden”

  • Beach nearby

    “Around the corner from the most romantic beach with hammocks” “Close to the beach and shops”

Review highlights

Wellness

100/100
12 reviews

Great wellness & sports facilities.

“Superior Spa room” “Lovely pool & spa”

Food

100/100
21 reviews

Delicious food.

“Plates/cutlery was helpful” “Extensive BBQ area” “Great place to eat”

Beach

100/100
47 reviews

Beautiful beach.

“We enjoyed our stay at the Reef” “Gorgeous Beach” “Super location to the beach”

Location

99/100
107 reviews

Great location. Great excursions, near the beach, restaurants, bars, and shopping.

“Around the corner from the most romantic beach with hammocks” “Excellent location” “Outstanding parking”

Service

89/100
109 reviews

Warm, efficient service, good management and a fair reception.

“Fabulous hosts” “Staff were relaxed and friendly” “Helpful reception staff”

Cleanliness

88/100
19 reviews

Clean hotel facilities. Clean rooms.

“Clean facilities” “Room cleaned”

Amenities

84/100
73 reviews

Great buildings but bad entrance area. Adequate terrace. Beautiful architecture.

“Fabulous trees” “Facilities are fantastic” “Peaceful and relaxing environment”

Vibe

79/100
37 reviews

Awesome vibe. Friendly atmosphere. Hotel is outdated. Unpleasant entrance area. Nice for romantic trips. Great for a wellness holiday.

“Tropical garden” “Quiet ambience” “New experience”

Room

72/100
94 reviews

Excellent beds in clean rooms but bathrooms are not so good. Large rooms, with nice kitchenettes and balconies. Average upkeep but no views.

“Kitchen facilities were well equipped” “Room was fantastic” “Well equipped kitchenette”

Value

67/100
16 reviews

Fairly good value for money. Internet is affordable.

“Wine at a reasonable price” “Expensive hotel” “Great value for money”

WiFi

44/100
8 reviews

WiFi isn't great although it's reasonably priced.

Ranked top 27% by couples, with a score of 85

Good to know

  • Quite clean

    “Clean facilities” “Room cleaned”

  • Spacious rooms

    “Large balcony” “Good sized balcony”

  • Good restaurants & bars in the area

    “Easy walk to cafes” “Very close to the beach and restaurants”

  • Friendly atmosphere

    “Quiet ambience” “Relaxed atmosphere”

Review highlights

Wellness

100/100
5 reviews

Great wellness & sports facilities.

“Superior Spa room” “Lovely pool & spa”

Food

100/100
8 reviews

Delicious food.

“Plates/cutlery was helpful” “Extensive BBQ area” “Great place to eat”

Location

99/100
32 reviews

Great location. Close to the beach, restaurants, and bars.

“Around the corner from the most romantic beach with hammocks” “Excellent location” “Outstanding parking”

Cleanliness

90/100
10 reviews

Clean hotel facilities. Clean rooms.

“Clean facilities” “Room cleaned”

Pool

88/100
20 reviews

Great pool.

“Pool and bbq area which were both fantastic” “Around the corner from the most romantic beach with hammocks” “Lovely pool & spa”

Service

86/100
32 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Fabulous hosts” “Staff were relaxed and friendly” “Helpful reception staff”

Amenities

85/100
28 reviews

Nice building.

“Fabulous trees” “Facilities are fantastic” “Peaceful and relaxing environment”

Comfort

80/100
21 reviews

Very comfortable, spacious, and quiet rooms with wonderful beds.

“Quiet intimate stay.” “Peaceful and relaxing environment” “Room was comfortable, and quiet”

Vibe

76/100
14 reviews

Awesome vibe. Friendly atmosphere.

“Tropical garden” “Quiet ambience” “New experience”

Room

73/100
38 reviews

Clean, large rooms, and great balconies and beds.

“Kitchen facilities were well equipped” “Room was fantastic” “Well equipped kitchenette”

Ranked top 61% by families, with a score of 84

Good to know

  • Great location

    “Around the corner from the most romantic beach with hammocks” “Excellent location”

  • Fantastic service

    “Fabulous hosts” “Staff were relaxed and friendly”

Review highlights

Location

99/100
6 reviews

Great location.

“Around the corner from the most romantic beach with hammocks” “Excellent location” “Outstanding parking”

Service

86/100
4 reviews

Fantastic service.

“Fabulous hosts” “Staff were relaxed and friendly” “Helpful reception staff”

Ranked top 72% by solo travelers, with a score of 85

Good to know

  • Great room

    “Kitchen facilities were well equipped” “Room was fantastic”

Review highlights

Room

77/100
5 reviews

Great room.

“Kitchen facilities were well equipped” “Room was fantastic” “Well equipped kitchenette”

Good to know

  • Friendly atmosphere

    “Quiet ambience” “Relaxed atmosphere”

  • Good restaurants & bars in the area

    “Easy walk to cafes” “Very close to the beach and restaurants”

  • Pleasant hotel grounds

    “Fabulous trees” “Tropical garden”

  • Beach nearby

    “Around the corner from the most romantic beach with hammocks” “Close to the beach and shops”

Review highlights

Wellness

100/100
12 reviews

Great wellness & sports facilities.

“Superior Spa room” “Lovely pool & spa”

Food

100/100
20 reviews

Delicious food.

“Plates/cutlery was helpful” “Extensive BBQ area” “Great place to eat”

Beach

100/100
44 reviews

Beautiful beach.

“We enjoyed our stay at the Reef” “Gorgeous Beach” “Super location to the beach”

Location

99/100
103 reviews

Great location. Great excursions, near the beach, restaurants, bars, and shopping.

“Around the corner from the most romantic beach with hammocks” “Excellent location” “Outstanding parking”

Service

91/100
102 reviews

Warm, efficient service, good management and a fair reception.

“Fabulous hosts” “Staff were relaxed and friendly” “Helpful reception staff”

Cleanliness

89/100
15 reviews

Clean rooms.

“Clean facilities” “Room cleaned”

Amenities

83/100
68 reviews

Amenities are nice, but the entrance area is unpleasant. Beautiful architecture.

“Fabulous trees” “Facilities are fantastic” “Peaceful and relaxing environment”

Vibe

78/100
35 reviews

Awesome vibe. Friendly atmosphere. Stylish Hotel. Hotel is outdated. Unpleasant entrance area.

“Tropical garden” “Quiet ambience” “New experience”

Room

71/100
85 reviews

Tidy rooms with great balconies and beds. Bathrooms are not great. Rooms are OK, but have no view. Good kitchenette.

“Kitchen facilities were well equipped” “Room was fantastic” “Well equipped kitchenette”

Value

65/100
15 reviews

Fairly good value for money. Internet is affordable.

“Wine at a reasonable price” “Expensive hotel” “Good value for money”

WiFi

44/100
7 reviews

WiFi isn't great although it's reasonably priced.

Ranked top 18% by couples, with a score of 87

Good to know

  • Quite clean

    “Clean facilities” “Room cleaned”

  • Good restaurants & bars in the area

    “Easy walk to cafes” “Very close to the beach and restaurants”

  • Friendly atmosphere

    “Quiet ambience” “Relaxed atmosphere”

  • Clean rooms

    “Room cleaned”

Review highlights

Wellness

100/100
5 reviews

Great wellness & sports facilities.

“Superior Spa room” “Lovely pool & spa”

Food

100/100
8 reviews

Delicious food.

“Plates/cutlery was helpful” “Extensive BBQ area” “Great place to eat”

Location

99/100
30 reviews

Great location. Close to the beach, restaurants, and bars.

“Around the corner from the most romantic beach with hammocks” “Excellent location” “Outstanding parking”

Cleanliness

90/100
8 reviews

Clean hotel facilities. Clean rooms.

“Clean facilities” “Room cleaned”

Pool

89/100
17 reviews

Great pool.

“Pool and bbq area which were both fantastic” “Around the corner from the most romantic beach with hammocks” “Lovely pool & spa”

Amenities

85/100
27 reviews

Nice building.

“Fabulous trees” “Facilities are fantastic” “Peaceful and relaxing environment”

Service

85/100
29 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Fabulous hosts” “Staff were relaxed and friendly” “Helpful reception staff”

Comfort

79/100
18 reviews

Very comfortable, spacious, and quiet rooms with wonderful beds.

“Quiet intimate stay.” “Peaceful and relaxing environment” “Room was comfortable, and quiet”

Vibe

76/100
13 reviews

Awesome vibe. Friendly atmosphere.

“Tropical garden” “Quiet ambience” “New experience”

Room

72/100
35 reviews

Clean, large rooms, and great balconies and beds.

“Kitchen facilities were well equipped” “Room was fantastic” “Well equipped kitchenette”

Ranked top 73% by families, with a score of 85

Good to know

  • Great location

    “Around the corner from the most romantic beach with hammocks” “Excellent location”

Review highlights

Location

99/100
5 reviews

Great location.

“Around the corner from the most romantic beach with hammocks” “Excellent location” “Outstanding parking”

Review Semantics by TrustYou

Customer Reviews of The Reef Retreat

4.5 out of 5. Based on 339 guest reviews , Very Good

Property Description

Nestled among groves of majestic paperbark trees is THE REEF RETREAT Boutique Holiday Apartments, a low-rise collection of self contained Palm Cove Accommodation. Strategically located just seconds away from idyllic Palm Cove beach, the jewel of Cairns Northern Beaches. THE REEF RETREAT - Escape to a unique Palm Cove accommodation by Australia’s Great Barrier Reef At THE REEF RETREAT in Palm Cove, Cairns, guests can enjoy four-star boutique apartments in a lush rainforest setting of palms and stately paperbark trees which captures the romantic ambience of Palm Cove. Experience your own private piece of heaven at THE REEF RETREAT in Palm Cove, Cairns! At the end of your exciting day exploring the beautiful region of Cairns, come back to your Palm Cove Accommodation at THE REEF RETREAT to laze by the pool and soak up the atmosphere of the tropical surroundings & the beautiful pristine beach of Palm Cove. This Palm Cove apartment accommodation set in its peaceful rainforest surroundings offers seclusion and comfort in the tradition of Tropical North Queensland living yet seconds from the beach and restaurants.

Details / Other Expenses

Check In: 14.00
Check Out: 10.00
Floors: 3
Rooms: 40
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 40
Handicap Rooms: 0
Room Windows: Windows Do Open
Cleaning Frequency: Once Per Stay
Meeting Rooms: 0
Dist. to Food/Bars: 0.3 Km
Pool Info:
Outdoor heated pool. Open until 11pm Outdoor spa
Policies / Expenses
Cancellation:
Cancellation policy: No cancellation fee if cancelled 15 days or more prior to date of arrival, an administration charge of $30 will apply. One night’s accommodation charged if cancelled 14 days or less prior to scheduled arrival date. Early departures an
Nightly Parking: 0
Typical Group Deposit: 1 night
Total Taxes: 0.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Central location
  • Charge for early check out
  • Clothes drying
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • DVD Player
  • Fax available
  • Grocery service
  • Hairdryer available
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Kitchen facilities
  • Laundry facilities
  • Laundry valet service
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Terrace
  • TV room

Airport & Shuttle Information

25.9 kms to Cairns international airport (25 minutes) Local shuttle service $40 for 2 people one way Taxi cost approximately $70.00

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Breakfast can be arranged at one of the restaurants within a 5 minute walk or continental breakfast can be provided in the room. Cost $25 per person

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