Our Hotel Planner Expert Reviews of Comfort Inn & Suites
Our expert hotel planners periodically visit and review the hotels we represent in person.
"Great Location In Metairie!"
Overall Score3.5/ 5
The Best Western Plus Landmark Hotel is centrally located in
Metairie, 10 minutes west of New Orleans. You can walk to the mall, countless restaurants and services in less than 10 minutes. For those traveling to points east and west, the entrance to I-10 is 3 quick right turns away. Inside, this full service hotel has a bistro, pool, fitness center AND the largest hotel ballroom in Jefferson Parish! You will be impressed by the gold leaf ceilings and crystal chandeliers. Rooms are clean, well-maintained, and basic. Every room has a microwave, fridge, and one of the largest flat screen tvs I have seen in a standard hotel room. Once the Tower section reopens, it will boast additional meeting space and suites. This hotel is a good option for hosting conventions and large banquets. Sports teams will appreciate quick access to Lafraniere Park and the Pontchatrain Center.
Michele P, a local HotelPlanner Metairie expert from
22-Nov-2013 Verified Review
Verified Reviews of Comfort Inn & Suites
Below are the verified reviews from guests that we have booked recently:
"It was a pleasure to stay here, a great experience."
Overall Score4.0/ 5
It was a pleasure to stay here, a great experience. I give them 9.
Becky W. (Individual traveler, booked 1 room), from
06-May-2025 Verified Review, stayed from Sat May 03 to Sun May 04 2025 at a $188.99 average nightly rate.
"Super Delicious Breakfast!"
Overall Score3.0/ 5
Breakfast was super delicious!
Kirk D. (Individual traveler, booked 1 room), from
21-Mar-2025 Verified Review, stayed from Sat Mar 15 to Wed Mar 19 2025 at a $170.00 average nightly rate.
"Wonderful"
Overall Score5.0/ 5
The staff is always friendly. Rooms are always clean and comfortable. No problem at all. Very convenient location with easy access to the area.
Zina B. (Individual traveler, booked 1 room), from
19-Feb-2025 Verified Review, stayed from Fri Feb 14 to Mon Feb 17 2025 at a $234.47 average nightly rate.
"Comfy Night"
Overall Score3.0/ 5
Bed was very comfortable, temperature was easy to adjust, staff was very pleasant.
Diana G. (Individual traveler, booked 1 room), from
15-Feb-2025 Verified Review, stayed from Wed Feb 12 to Thu Feb 13 2025 at a $127.93 average nightly rate.
"Wonderful!"
Overall Score5.0/ 5
The staff was so friendly and accommodating. It was very clean and comfortable. Enjoyed every minute!
Gilbert S. (Individual traveler, booked 1 room), from
24-Jan-2025 Verified Review, stayed from Fri Jan 17 to Sun Jan 19 2025 at a $158.82 average nightly rate.
"Great Experience"
Overall Score4.0/ 5
This hotel was clean, and the staff was friendly. There was a free breakfast available. The location was also a plus.
Dina D. (Individual traveler, booked 1 room), from
30-Dec-2024 Verified Review, stayed from Thu Dec 26 to Fri Dec 27 2024 at a $153.99 average nightly rate.
"Pleasant Stay"
Overall Score4.0/ 5
Everything was nice and clean, the room smelled great! Friendly employees and the air conditioning was amazing!
Ashley P. (Individual traveler, booked 1 room), from
19-Aug-2024 Verified Review, stayed from Wed Aug 14 to Sun Aug 18 2024 at a $118.15 average nightly rate.
"It was an enjoyable stay."
Overall Score5.0/ 5
Staff was very friendly and helpful, room spacious and clean.
Deddie M. (Individual traveler, booked 1 room), from
30-Mar-2024 Verified Review, stayed from Mon Mar 25 to Thu Mar 28 2024 at a $148.66 average nightly rate. 4.0 out of 5.
Based on 514 guest reviews Property Description
The Landmark, a full service hotel, has 251 professionally appointed guest rooms that sprawl across two buildings referred to as The Annex and Tower. Our Annex side houses 156 Deluxe Guest Rooms, and over 10,000 square feet of convention space. Nestled in the heart of our lobby is The Grotto Bar & Café, Serving American Fare and Louisiana Favorites 7 days a week.The Tower is the site of a 16.4 million dollar project, recently completed in August of 2015. Now home to ninety-five 750 square foot Executive One Bedroom Suites, and over 5,000 square feet of Banquet and Meeting space, this unique property can accommodate any sized group for any occasion.Listed below are a few of our amenities that are available for your convenience. Please reach out to us should you have any questions or requests.PARKING: Complimentary on-site and covered parking for all vehicles, including buses.Additional Landmark Hotel-Special Services:Deluxe Rooms include- Microwave & Mini Refrigerator, Iron w/ Ironing Board, Hair Dryer, Data Port, Voice Mail, AM/FM Alarm Clock Radio, 42" Flat Screen TV, In-room Safe & a Coffee Maker for your convenience One Bedroom Suites include - Full kitchen with a Stove Top, Dishwasher, Apartment Sized Refrigerator, Microwave, Toaster, Can Opener, Coffee Maker, Chef Knives, Silverware, Table Settings, Cooking Utensils, Pots & Pans, Corningware, Breakfast Nook, Parsons Table, Pull Out Sofa, Two Large Flat Screen TV's, Hair Dryer, and Modern Furnishings. Included in all guest rooms:-Complimentary High Speed Wireless & Hard Wired Internet Access-Business Center-Fitness Center-Atrium Lounge Area-Guest Laundry-Valet Laundry (additional fees apply)-Free local calls-Seasonal Outdoor Swimming Pool-Walking Distance from the largest Tax Free Shopping Mall in the area-Centrally located to several popular restaurants and supermarkets for your convenience Details / Other Expenses
Check In: | 3pm |
Check Out: | 11am |
Year of Last Renovation: | 2015 |
Floors: | 17 |
Rooms: | 251 |
Corridors: | All Rooms Have Interior Hallways |
Non Smoking Rooms: | 240 |
Handicap Rooms: | 14 |
Suites: | 95 |
Room Windows: | Windows Don't Open |
Cleaning Frequency: | Weekly |
Meeting Rooms: | 7 View Spaces |
Meeting Space: | 28191 sq. feet |
Banquet Space: | Holds 981 people |
Dist. to Food/Bars: | On-site |
Dist. to 24hr Restaurant: | 2.0 Mi |
Dist. to Nearest Gym: | On-site |
Lounge/Bar Hours: | M-W 2pm-8pm; S-S 2pm-10pm |
FEMA Approved: | Yes |
Pool Info: 10am-10pm - seasonalHeated outdoor |
Policies / Expenses Cancellation: 72 hours for individuals, 30 days for groups, strict terms apply for Special Event dates. |
Nightly Parking: | Free |
Typical Group Deposit: | Varies |
Total Taxes: | 12.75% |
Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
State Tax: | 9.75% |
City Tax: | 9.75% |
Food and Beverage Tax: | 9.75% |
Porterage Fee: | 5.00 Per Person (round trip) |
Food and Beverage Service Charge: | 23.00% |
Banquet Bartender Fees: | 20.00 Per Hour |
Avg. Continental Breakfast Cost: | 0.00 Per Person |
Avg. Buffet Breakfast Cost: | 0.00 Per Person |
Avg. Plated Lunch Cost: | 20.00 Per Person |
Avg. Buffet Lunch Cost: | 24.95 Per Person |
Avg. Boxed Lunch Cost: | 12.00 Per Person |
Avg. Plated Dinner Cost: | 20.00 Per Person |
Avg. Buffet Dinner Cost: | 25.00 Per Person |
Banquet Gallon of Coffee: | 24.00 Per Item |
Banquet Soda: | 1.50 Per Item |
Banquet Bottled Water: | 1.75 Per Item |
Amenities / Features
Airport & Shuttle Information
Seven miles from Louis Armstrong Airport
Local Shuttle Info: Hotel does not have an shuttle service. You may contact Airport Shuttle New Orleans (504)522-3500 for your transportation needs.
Breakfast Information
The Grotto Cafe serves an Hot American Buffet daily, the current price is $7.50 plus tax per person.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
Parking Info
Parking is completely free. Please advise us of bus parking needs in advance so we may reserve space for your group.
Internet / WiFI
Free Wi-Fi throughout the entire property including private guest rooms.
Cleaning Policies
With the aid of ECOLAB, The Copeland Collection of Hotels is using best practices in hospitality hygiene standards in our hotels while still providing exceptional service, superior comfort and our distinct flavor of southern hospitality.Some of the steps to ensure you remain safe and healthy while staying with us include:Guest- Accessible personal sanitizing solutions: Provide stations throughout the hotel to ensure all guests and staff have the ability to ensure they can practice heightened hygiene protocolsContinuous Cleaning in Public Space and Back of House: Increase the frequency of cleaning public areas and places you don’t see with EPA certified products, focusing on specific high touch areas.12 In room High-Touch, Deep Cleaning Areas: Extra disinfection of the most frequently touched guest room areas -door handles, light switches, curtain wands, Television remotes and more.De-Clutter Amenities: Removing Guest Directories, paper collateral, Pens, Do Not Disturb signs and notepads. These will
About Comfort Inns
- Hot breakfast items with two waffle flavors, meat, and eggs
- Free high-speed internet access and daily newspaper
- Flat-panel TV's in each room
- Pool and/or exercise facilities available based on location
- Spacious seating areas in the lobby
The Comfort Inns highlights above are subject to change without notice.
Suggested AI Generated Itinerary
Day 1
- Breakfast: Cafe du Monde - Enjoy beignets and café au lait at this iconic New Orleans cafe, located 8 miles from Comfort Inn & Suites at Copeland Tower.
- Lunch: Commander's Palace - Indulge in a delicious lunch at this renowned Creole restaurant, located 5 miles from Comfort Inn & Suites at Copeland Tower.
- Dinner: Drago's Seafood Restaurant - Famous for their charbroiled oysters, Drago's Seafood Restaurant is located 1.5 miles from Comfort Inn & Suites at Copeland Tower.
- Activity: Explore the French Quarter - Immerse yourself in the vibrant atmosphere of the French Quarter, located 7 miles from Comfort Inn & Suites at Copeland Tower.
Day 2
- Breakfast: Elizabeth's - Start your day with a hearty breakfast at this neighborhood favorite known for its praline bacon, located 9 miles from Comfort Inn & Suites at Copeland Tower.
- Lunch: Cochon Butcher - Enjoy a delicious lunch at this casual eatery known for its house-cured meats, located 7 miles from Comfort Inn & Suites at Copeland Tower.
- Dinner: Emeril's New Orleans - Experience the culinary creations of celebrity chef Emeril Lagasse at his flagship restaurant, located 6 miles from Comfort Inn & Suites at Copeland Tower.
- Activity: Visit the Audubon Zoo - Spend the day exploring the diverse wildlife at the Audubon Zoo, located 10 miles from Comfort Inn & Suites at Copeland Tower.
Day 3
- Breakfast: The Ruby Slipper Cafe - Start your day with a delicious breakfast at this popular cafe known for its creative twists on Southern classics, located 6 miles from Comfort Inn & Suites at Copeland Tower.
- Lunch: Parkway Bakery & Tavern - Enjoy a tasty po' boy sandwich for lunch at this iconic New Orleans spot, located 8 miles from Comfort Inn & Suites at Copeland Tower.
- Dinner: Galatoire's - Experience classic New Orleans dining at this historic restaurant known for its French-Creole cuisine, located 7 miles from Comfort Inn & Suites at Copeland Tower.
- Activity: Take a Steamboat Cruise - Embark on a scenic steamboat cruise along the Mississippi River, located 9 miles from Comfort Inn & Suites at Copeland Tower.
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