Comfort Inn & Suites

2601 Severn Ave., Metairie, LA 70002 United States (USA) near Exit 228 on I-10 (~0.3mi)
View Map Reservations: 1-800-219-2797
3 Star Property
29.99982-90.15954
+1-800-219-2797
AI Disclaimer

This tool is powered by OpenAI's ChatGPT service. We strive to provide 100% accurate and reliable data to our customers, but third-party content generated by AI, including OpenAI's ChatGPT, can sometimes make errors for various reasons, such as incomplete or inaccurate responses. We advise all customers to exercise caution and to use your best judgment regarding the fidelity of ChatGPT's responses.

Check availability
Very Good
4.0/5

Based on 514 guest reviews

Show Guest Reviews
  • Outdoor pool at hotel
  • Fitness + Health Center
  • 251 rooms in property
  • 17 floors in property
  • 95 suites in property
  • Check-in: 3pm
  • Groups/Meetings rating of 10.0/10
  • 7 conference rooms in property

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Seven Miles from the French Quarter and Louis Armstrong Airport. Located (1) block from Lakeside Shopping Mall & Mardi Gras Parade Route.

Our Hotel Planner Expert Reviews of Comfort Inn & Suites

Our expert hotel planners periodically visit and review the hotels we represent in person.
"Great Location In Metairie!"
Overall Score3.5/ 5
The Best Western Plus Landmark Hotel is centrally located in Metairie, 10 minutes west of New Orleans. You can walk to the mall, countless restaurants and services in less than 10 minutes. For those traveling to points east and west, the entrance to I-10 is 3 quick right turns away. Inside, this full service hotel has a bistro, pool, fitness center AND the largest hotel ballroom in Jefferson Parish! You will be impressed by the gold leaf ceilings and crystal chandeliers. Rooms are clean, well-maintained, and basic. Every room has a microwave, fridge, and one of the largest flat screen tvs I have seen in a standard hotel room. Once the Tower section reopens, it will boast additional meeting space and suites. This hotel is a good option for hosting conventions and large banquets. Sports teams will appreciate quick access to Lafraniere Park and the Pontchatrain Center.
Michele P, a local HotelPlanner Metairie expert from US flag
22-Nov-2013 Verified Review

Verified Reviews of Comfort Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"It was a pleasure to stay here, a great experience."
Overall Score4.0/ 5
It was a pleasure to stay here, a great experience. I give them 9.
(Individual traveler, booked 1 room), from US flag
06-May-2025 Verified Review, stayed from Sat May 03 to Sun May 04 2025 at a $188.99 average nightly rate.
"Super Delicious Breakfast!"
Overall Score3.0/ 5
Breakfast was super delicious!
(Individual traveler, booked 1 room), from US flag
21-Mar-2025 Verified Review, stayed from Sat Mar 15 to Wed Mar 19 2025 at a $170.00 average nightly rate.
"Wonderful"
Overall Score5.0/ 5
The staff is always friendly. Rooms are always clean and comfortable. No problem at all. Very convenient location with easy access to the area.
(Individual traveler, booked 1 room), from US flag
19-Feb-2025 Verified Review, stayed from Fri Feb 14 to Mon Feb 17 2025 at a $234.47 average nightly rate.
"Comfy Night"
Overall Score3.0/ 5
Bed was very comfortable, temperature was easy to adjust, staff was very pleasant.
(Individual traveler, booked 1 room), from US flag
15-Feb-2025 Verified Review, stayed from Wed Feb 12 to Thu Feb 13 2025 at a $127.93 average nightly rate.
"Wonderful!"
Overall Score5.0/ 5
The staff was so friendly and accommodating. It was very clean and comfortable. Enjoyed every minute!
(Individual traveler, booked 1 room), from US flag
24-Jan-2025 Verified Review, stayed from Fri Jan 17 to Sun Jan 19 2025 at a $158.82 average nightly rate.
"Great Experience"
Overall Score4.0/ 5
This hotel was clean, and the staff was friendly. There was a free breakfast available. The location was also a plus.
(Individual traveler, booked 1 room), from US flag
30-Dec-2024 Verified Review, stayed from Thu Dec 26 to Fri Dec 27 2024 at a $153.99 average nightly rate.
"Pleasant Stay"
Overall Score4.0/ 5
Everything was nice and clean, the room smelled great! Friendly employees and the air conditioning was amazing!
(Individual traveler, booked 1 room), from US flag
19-Aug-2024 Verified Review, stayed from Wed Aug 14 to Sun Aug 18 2024 at a $118.15 average nightly rate.
"It was an enjoyable stay."
Overall Score5.0/ 5
Staff was very friendly and helpful, room spacious and clean.
(Individual traveler, booked 1 room), from US flag
30-Mar-2024 Verified Review, stayed from Mon Mar 25 to Thu Mar 28 2024 at a $148.66 average nightly rate.
4.0 out of 5. Based on 514 guest reviews

Property Description

The Landmark, a full service hotel, has 251 professionally appointed guest rooms that sprawl across two buildings referred to as The Annex and Tower. Our Annex side houses 156 Deluxe Guest Rooms, and over 10,000 square feet of convention space. Nestled in the heart of our lobby is The Grotto Bar & Café, Serving American Fare and Louisiana Favorites 7 days a week.The Tower is the site of a 16.4 million dollar project, recently completed in August of 2015. Now home to ninety-five 750 square foot Executive One Bedroom Suites, and over 5,000 square feet of Banquet and Meeting space, this unique property can accommodate any sized group for any occasion.Listed below are a few of our amenities that are available for your convenience. Please reach out to us should you have any questions or requests.PARKING: Complimentary on-site and covered parking for all vehicles, including buses.Additional Landmark Hotel-Special Services:Deluxe Rooms include- Microwave & Mini Refrigerator, Iron w/ Ironing Board, Hair Dryer, Data Port, Voice Mail, AM/FM Alarm Clock Radio, 42" Flat Screen TV, In-room Safe & a Coffee Maker for your convenience One Bedroom Suites include - Full kitchen with a Stove Top, Dishwasher, Apartment Sized Refrigerator, Microwave, Toaster, Can Opener, Coffee Maker, Chef Knives, Silverware, Table Settings, Cooking Utensils, Pots & Pans, Corningware, Breakfast Nook, Parsons Table, Pull Out Sofa, Two Large Flat Screen TV's, Hair Dryer, and Modern Furnishings. Included in all guest rooms:-Complimentary High Speed Wireless & Hard Wired Internet Access-Business Center-Fitness Center-Atrium Lounge Area-Guest Laundry-Valet Laundry (additional fees apply)-Free local calls-Seasonal Outdoor Swimming Pool-Walking Distance from the largest Tax Free Shopping Mall in the area-Centrally located to several popular restaurants and supermarkets for your convenience

Details / Other Expenses

Check In: 3pm
Check Out: 11am
Year of Last Renovation: 2015
Floors: 17
Rooms: 251
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 240
Handicap Rooms: 14
Suites: 95
Room Windows: Windows Don't Open
Cleaning Frequency: Weekly
Meeting Rooms: 7 View Spaces
Meeting Space: 28191 sq. feet
Banquet Space: Holds 981 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 2.0 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: M-W 2pm-8pm; S-S 2pm-10pm
FEMA Approved: Yes
Pool Info:
10am-10pm - seasonalHeated outdoor
Policies / Expenses
Cancellation:
72 hours for individuals, 30 days for groups, strict terms apply for Special Event dates.
Nightly Parking: Free
Typical Group Deposit: Varies
Total Taxes: 12.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 9.75%
City Tax: 9.75%
Food and Beverage Tax: 9.75%
Porterage Fee: 5.00 Per Person (round trip)
Food and Beverage Service Charge: 23.00%
Banquet Bartender Fees: 20.00 Per Hour
Avg. Continental Breakfast Cost: 0.00 Per Person
Avg. Buffet Breakfast Cost: 0.00 Per Person
Avg. Plated Lunch Cost: 20.00 Per Person
Avg. Buffet Lunch Cost: 24.95 Per Person
Avg. Boxed Lunch Cost: 12.00 Per Person
Avg. Plated Dinner Cost: 20.00 Per Person
Avg. Buffet Dinner Cost: 25.00 Per Person
Banquet Gallon of Coffee: 24.00 Per Item
Banquet Soda: 1.50 Per Item
Banquet Bottled Water: 1.75 Per Item

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Bus parking
  • Camping or barbeque facilities
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Generator for sleeping rooms
  • Generator for public spaces
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Kitchenette in room
  • Laundry facilities
  • Laundry valet service
  • Licensed bar
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Solarium
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: Showtime
  • Terrace
  • Voicemail

Airport & Shuttle Information

Seven miles from Louis Armstrong Airport

Local Shuttle Info: Hotel does not have an shuttle service. You may contact Airport Shuttle New Orleans (504)522-3500 for your transportation needs.

Breakfast Information

The Grotto Cafe serves an Hot American Buffet daily, the current price is $7.50 plus tax per person.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Parking is completely free. Please advise us of bus parking needs in advance so we may reserve space for your group.

Internet / WiFI

Free Wi-Fi throughout the entire property including private guest rooms.

Cleaning Policies

With the aid of ECOLAB, The Copeland Collection of Hotels is using best practices in hospitality hygiene standards in our hotels while still providing exceptional service, superior comfort and our distinct flavor of southern hospitality.Some of the steps to ensure you remain safe and healthy while staying with us include:Guest- Accessible personal sanitizing solutions: Provide stations throughout the hotel to ensure all guests and staff have the ability to ensure they can practice heightened hygiene protocolsContinuous Cleaning in Public Space and Back of House: Increase the frequency of cleaning public areas and places you don’t see with EPA certified products, focusing on specific high touch areas.12 In room High-Touch, Deep Cleaning Areas: Extra disinfection of the most frequently touched guest room areas -door handles, light switches, curtain wands, Television remotes and more.De-Clutter Amenities: Removing Guest Directories, paper collateral, Pens, Do Not Disturb signs and notepads. These will

About Comfort Inns

  • Hot breakfast items with two waffle flavors, meat, and eggs
  • Free high-speed internet access and daily newspaper
  • Flat-panel TV's in each room
  • Pool and/or exercise facilities available based on location
  • Spacious seating areas in the lobby

The Comfort Inns highlights above are subject to change without notice.

Suggested AI Generated Itinerary

    Day 1

  • Breakfast: Cafe du Monde - Enjoy beignets and café au lait at this iconic New Orleans cafe, located 8 miles from Comfort Inn & Suites at Copeland Tower.
  • Lunch: Commander's Palace - Indulge in a delicious lunch at this renowned Creole restaurant, located 5 miles from Comfort Inn & Suites at Copeland Tower.
  • Dinner: Drago's Seafood Restaurant - Famous for their charbroiled oysters, Drago's Seafood Restaurant is located 1.5 miles from Comfort Inn & Suites at Copeland Tower.
  • Activity: Explore the French Quarter - Immerse yourself in the vibrant atmosphere of the French Quarter, located 7 miles from Comfort Inn & Suites at Copeland Tower.
  • Day 2

  • Breakfast: Elizabeth's - Start your day with a hearty breakfast at this neighborhood favorite known for its praline bacon, located 9 miles from Comfort Inn & Suites at Copeland Tower.
  • Lunch: Cochon Butcher - Enjoy a delicious lunch at this casual eatery known for its house-cured meats, located 7 miles from Comfort Inn & Suites at Copeland Tower.
  • Dinner: Emeril's New Orleans - Experience the culinary creations of celebrity chef Emeril Lagasse at his flagship restaurant, located 6 miles from Comfort Inn & Suites at Copeland Tower.
  • Activity: Visit the Audubon Zoo - Spend the day exploring the diverse wildlife at the Audubon Zoo, located 10 miles from Comfort Inn & Suites at Copeland Tower.
  • Day 3

  • Breakfast: The Ruby Slipper Cafe - Start your day with a delicious breakfast at this popular cafe known for its creative twists on Southern classics, located 6 miles from Comfort Inn & Suites at Copeland Tower.
  • Lunch: Parkway Bakery & Tavern - Enjoy a tasty po' boy sandwich for lunch at this iconic New Orleans spot, located 8 miles from Comfort Inn & Suites at Copeland Tower.
  • Dinner: Galatoire's - Experience classic New Orleans dining at this historic restaurant known for its French-Creole cuisine, located 7 miles from Comfort Inn & Suites at Copeland Tower.
  • Activity: Take a Steamboat Cruise - Embark on a scenic steamboat cruise along the Mississippi River, located 9 miles from Comfort Inn & Suites at Copeland Tower.

Previously known as:
Ascend Collection Hotel, Best Western Plus Landmark Hotel & Suites, Best Western Plus Landmark Hotel & Suites Metairie, Best Western Plus Landmark, Copeland Tower Suites, Copeland Tower Suites by Ascend

Seasonality of Hotel Rates at Comfort Inn & Suites

Rate fluctuations of Comfort Inn & Suites

The chart above shows seasonality of prices for both group rates and the best individual traveler rates our rate checker could find at the time the group offer was placed. The lowest group rate shown is 20.5% in August 2025 and the highest average individual rate is $193 in the month of February 2025. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Comfort Inn & Suites in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Comfort Inn & Suites

Below are the meeting, banquet, conference and event spaces at Comfort Inn & Suites.

Feel free to use the Comfort Inn & Suites meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Metairie event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Chateau A 52 x 29 x 0 1531140/14014075384238--/--159168--
Close This

Chateau A

Room Type:
General Meeting Room
Total Size:
1531 Sq. Mi
Dimensions:
52 x 29 x 0 Ft.
Floor Level:
Windows:
6
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Chateau A Meeting Space Thumbnail 1
Chateau A Meeting Space Thumbnail 2
Chateau A Meeting Space Thumbnail 3
Photo of Chateau A
Chateau B 52 x 29 x 0 1531140/14012675384238--/--159168--
Close This

Chateau B

Room Type:
General Meeting Room
Total Size:
1531 Sq. Mi
Dimensions:
52 x 29 x 0 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Chateau B Meeting Space Thumbnail 1
Chateau B Meeting Space Thumbnail 2
Photo of Chateau B

FAQs about Comfort Inn & Suites

What time is check in?

Check in time is 3pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Comfort Inn & Suites have?

There are 251 rooms in the property.

Is there any meeting space at Comfort Inn & Suites?

Yes, they have 7 meeting rooms that can support various table layouts.

What kind of breakfast is at Comfort Inn & Suites?

The Grotto Cafe serves an Hot American Buffet daily, the current price is $7.50 plus tax per person.

What parking is available at Comfort Inn & Suites?

Parking is completely free. Please advise us of bus parking needs in advance so we may reserve space for your group.

How much does internet cost?

Free Wi-Fi throughout the entire property including private guest rooms.

Is there a gym at Comfort Inn & Suites?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Comfort Inn & Suites?

Yes, there is a pool on-site at the property. 10am-10pm - seasonalHeated outdoor.