8000 Capitol Dr., Wheeling, IL 60090 United States (USA)
View Map Reservations: 1-800-230-4134
3.0 Star Suburban Hotel in Cook County
42.1108 -87.91112
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Very Good
4.0/ 5

Based on 244 guest reviews

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  • Free breakfast available
  • Avg. Group Discount of 17.0%!
  • Fitness center on property
  • Hotel has 141 rooms
  • Hotel has 3 floors
  • Check out time: 12:00 PM
  • Group booking rating of 6.5/10

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Room Types

Check Rates 1 Queen Bed Studio
Check Rates 1 Queen Bed Studio Suite with Free Hot Breakfast Free WiFi
Check Rates 1 Queen Bed Studio Suite with Free Hot Breakfast Free WiFi Ncq1 Full Kitchen Desk and Recliner
Check Rates 1 Queen Bed Suite with Sofa Bed Free Hot Breakfast Free WiFi
Check Rates 1 Queen Bed Suite with Sofa Bed Free Hot Breakfast Free WiFi Nfq191 Refrigerator and Microwave
Check Rates 1 Queen Bed with Sofa Bed Suite 1 Bedroom
Check Rates Accessible 1 Queen Bed Suite with Pull Out Sofa Free Hot
Check Rates Accessible 1 Queen Bed Suite with Pull Out Sofa Free Hot Nwq191 Breakfast and Free WiFi
Check Rates Accessible 1 Queen Bed with Sofa Bed
Check Rates Hotel Planner 1 Queen Bed Studio Suite with Free Hot Breakfast Free WiFi
Check Rates Hotel Planner 1 Queen Bed Suite with Sofa Bed Free Hot Breakfast Free WiFi
Check Rates Hotel Planner Accessible 1 Queen Bed Suite with Pull Out Sofa Free Hot
Check Rates Suite

Local Attractions

Hotel is located just minutes away from the famous Restaurant Row located on Milwaukee Avenue in Wheeling. Surrounded by multiple Fortune 500 Companies with easy access to the Tri-State Tollway (I-294)and only 11 miles away from the O'hare International. We are close to Donald E Stephens Conv Center, Allstate Arena, Six Flags Great America, Wilmette Beach, Chicago Botanical Gardens, Woodfield Mall & more.

Verified Reviews of Hawthorn Suites Northbrook Wheeling

Below are the verified reviews from guests that we have booked recently:
"Average Hotel"
Overall Score2.0/ 5
Staff was very pleasant and professional, breakfast room was clean, but the hotel has a funky smell to it. My room on the third floor had a funky smell and so did the hallway. Housekeeping did a good job. The towels were made of 80 grit sandpaper. The refrigerator in my room made knocking sounds all through the night. I literally was going crazy thinking someone was knocking on my door. No pool and no good good spots close by. Boring front reception area and the business center computer was slower than a 90's computer on dial up.
(Individual traveler, booked 1 room), from US flag
07-Aug-2015 Verified Review
"No Room Service and Poor Breakfast."
Overall Score2.0/ 5
Checked in on a Friday evening for two nights. On Saturday morning, I arrived for breakfast at 0720 (breakfast hours are 0700 to 1000), and there was no eggs and no bacon. I informed staff who replied, "we only have one person fixing breakfast". I said, "maybe you should let her know how many guests are in the hotel so she can plan accordingly." Five to ten minutes later bacon arrived, but still no eggs. Later the eggs arrived, but now out of bacon again. There was ten to fifteen guests standing around waiting for eggs and bacon and they never caught up. I informed staff at the front desk about the delay in food and they said they would inform management. Terrible morning and start of the day. Left at 0900 to attend event in Chicago and returned at 1730, room not cleaned, no clean towels, bed not made, etc. Sunday morning, time for breakfast, go downstairs and bingo one egg omelet and one sausage left. Here we go again. Wait five minutes and more sausage arrives, but no eggs. Waited another five minutes and the "omelet" now became scrambled eggs. Bad morning again. I will never stay at Hawthorn Suites Northbrook in Wheeling again.
(Group coordinator, booked 10 rooms), from US flag
28-Apr-2015 Verified Review, stayed from Thu Apr 23 to Sun Apr 26 2015 at a $109.00 group rate.
"Hawthorn Kennels Northbrook Wheeling."
Overall Score1.0/ 5
I stayed at this hotel for a month so I'm more than qualified to write a review. First I'll say the hotel is nice and very clean. That's where the compliments will end. They changed my rate from what we agreed to when I checked in and because I had nothing in writing I was sol. The staff is extremely rude on occasion. Last and most importantly I had planned to stay another month but ended up leaving early because the people above me had dogs that barked non stop for five straight days. I called the front desk several times to complain and was told each time it would be taken care of. On the final day the "manager" Sophie assured me it would be taken care of. How you ask? By moving them to another room! I continued to wait for the noise to stop. I called Sophie again and was told they would be moved by 7. I waited until 930 and finally reached my breaking point. I booked another room and checked out the next day. In my opinion it's a perfect example of incompetent management. Also there are dog urine stains in the halls and the grass around the building is all dead in spots from animal excrement. That's all.
(Long term stay guest, booked 1 room), from US flag
13-Jul-2014 Verified Review, stayed from Tue Jun 10 to Sat Jul 12 2014 at a $52.00 group rate (38% discount).
"A Satisfied Stay"
Overall Score4.0/ 5
I haven't had any problems here, the people and front desk staff are very friendly and professional. I have only eaten the hot breakfast a few times but it was much better than expected. The breakfast area can get a little crowded sometimes though. My only complaint would be the vending machines are a little excessive in price. The housekeepers are great and clean very well.
(Long term stay guest, booked 1 room), from US flag
17-Jun-2014 Verified Review, stayed from Sun Mar 23 to Mon May 26 2014 at a $53.00 group rate.
"Lack of Communication"
Overall Score3.0/ 5
A remodel was going on and it was hard to find out important info that might have helped working around the inconveniences of that. Most of the staff was helpful and courteous. They predicted a reopening for the warm breakfast twice, and it still never opened during my 62-day stay. My TV continually malfunctioned. I reported it many times. It was IMPROVed somewhat, but never really was acceptable, even up to the day I left. The location was good. They are limited in the kinds of services they offer. I hope the remodel facilitated many of the problems, and were unavoidable. But mostly, communicating, having personnel available at front when you need them, etc. are some of the problems. All in all, my stay was acceptable experience. Could be improved.
(Long term stay guest, booked 1 room), from US flag
29-Nov-2013 Verified Review, stayed from Mon Aug 26 to Tue Nov 26 2013 at a $53.00 group rate.

Customer Reviews of Hawthorn Suites Northbrook Wheeling

4.0 out of 5. Based on 244 guest reviews , Very Good

Property Description

Hawthorn Suites by Wyndham is the preferred leader in mid scale hotels.Earn Wyndham Rewards while you stay to use at over 6,500 locations across the globe. Especially designed for stays of a week or more. You'll find just what you need to stay longer and feel at home. Our hotel features 141 rooms with 112 studio suites and 29 one-bedroom suites. Each Apartment Style Suite is equipped with a full kitchen stocked with all of your kitchen essentials, TV, HD Channels, Showtime,MP3 Players, Queen size Beds, & and Lounge Chairs. Our One Bedrooms also have a pull out FULL Sofa Bed. Complimentary Hot Breakfast buffett 7 days a week,Daily Housekeeping, local calls, and Free WI FI in the rooms. Our facilities include a fitness center, Coin Operated Laundry, complimentary DVD players and movies are available based on availability,24 hour Business Center & Fitness Center. We always have front desk staff on site 24/7. Gazebo Grills are also available for guest cookouts. In addition to all these great amenities, our guests receive special discounts to our local Park District fitness center off site as well.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2013
Floors: 3
Rooms: 141
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 141
Handicap Rooms:
Suites: 141
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Meeting Space: 525 sq. feet
Dist. to Food/Bars: 1.0 Mi
Dist. to 24hr Restaurant: 1.0 Mi
Dist. to Nearest Gym: 1.0 Mi
Lounge/Bar Hours: n/a
Ownership: HPT
Policies / Expenses
Individual - Reservation must be cancelled by 6PM the day of arrival. Group - reservations must be cancelled 48hrs of arrival date Group - blocks must be cancelled by the agreed cut off date.
Nightly Parking: 0.00
Total Taxes: 12.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 12.00%
Parking Fee: 0.00 Per Night (Complimentary)
Rooms Wireless Internet Fee: 0.00 Per Day (Complimentary)
Avg. Continental Breakfast Cost: 0.00 Per Person (Full hot Breakfast Buffet)
Avg. Buffet Breakfast Cost: 0.00 Per Person (Full hot Breakfast Buffet)
Avg. Plated Lunch Cost: 0.00 Per Person (N/A)
Avg. Plated Dinner Cost: 0.00 Per Person (N/A)

Amenities / Features

Pet Friendly? Yes! Pets are allowed.
We are a Pet Friendly Hotel. There is daily fee of $20 per room or a max of $200. pet fee for long term guests. Fees are non refundable.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Bus parking
  • Camping or barbeque facilities
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Grocery service
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Kitchen facilities
  • Laundry facilities
  • Laundry valet service
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free Showtime
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Chicago Executive Aiport(PWK) is less than a mile away. O'Hare International (ORD) is located 11 miles away from the hotel. Discounts available for transportation to airports.

Local Shuttle Info: Free Shuttle available within 5 miles radius. Must book in advance, and is based on availability. Shuttle runs Monday thru Friday. Discounts on rental cars for weekends available.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary Full Hot Breakfast Buffet Daily!!!

About Hawthorn Suites

  • Studios and large one/two bedroom suites with cable
  • Premium channel packages available
  • Fully-equipped kitchens with full-size refrigerators, microwave and dishwasher
  • On-site convenience store selling drinks, snacks, and frozen prepared meals
  • Business services with free copying and faxing
  • Guest laundry facility ideal for extended stays
  • Valet dry cleaning services with free pick-up and delivery based on location
  • Social hour serving free drinks and snack based on location
  • Cat and dog friendly

The Hawthorn Suites highlights above are subject to change without notice.

Previously known as:
Candlewood Suites Chicago Wheeling, Candlewood Suites Wheeling, Candlewood Suites Wheeling Northbrook, Hawthorn Suites by Wyndham Northbrook / Wheeling, Hawthorn Suites Hotel

Seasonality and Projections at Hawthorn Suites Northbrook Wheeling

Rate fluctuations of Hawthorn Suites Northbrook Wheeling

The chart above shows fluctuations of prices for both group quotes and the best individual traveler prices our rate checker could find at the time the group offer was entered. The lowest group or meeting displayed is 49.5% in the month of March 2016 and the highest average individual rate is $108 in the month of May 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hawthorn Suites Northbrook Wheeling in a month when rates are lower.

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"Everything worked out great. We are at the end of our season, but I will definitely use you in the future for my travels needs for 2007. The rates you gave were very competitive--better than ones that I get online or over the phone." V.V. - Blacksburg, VA

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