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Candlewood Suites Jacksonville East Merril Road An Ihg Hotel
View Map Reservations: 1-800-760-7718
2.5 Star Property IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5
Based on 278 guest reviews
- Includes an outdoor swimming pool
- Gym / Fitness Center Available
- Hotel has 95 rooms
- 3 floors in hotel
- 95 suites in hotel
- Check in time: 3:00pm
- Group score of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Check RatesGovernment Rate Must Present Valid Government ID Upon Checkin Can Only Be Used For 1 Queen Bed Studi
Non-Smoking
Check RatesGovernment Rate Must Present Valid Government ID Upon Checkin Can Only Be Used For Studio Suite When
Non-Smoking
Check RatesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 1 Queen Bed Stu
Non-Smoking
Check RatesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 2 Double Beds S
Non-Smoking
Check RatesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired Studio Suite Wh
Non-Smoking
Check RatesSenior Discount 1 Queen Bed Studio Suite Comm Accessible Suite with Full Kitchen
Non-Smoking
Check RatesSenior Discount 1 Queen Bed Studio Suite Comm Accessible Tub Suite with Full Kitchen
Non-Smoking
Check RatesSenior Discount 2 Double Beds Studio Suite Comm Accessible Suite with Full Kitchen
Non-Smoking
Check RatesSenior Discount 2 Queen Beds Studio Suite 2 Queen Beds Studio Suite with Kitchenette
Non-Smoking
Check RatesSenior Discount Studio Suite When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type
Non-Smoking
Check RatesState Government Includes WiFi State Employee ID Required At Check in 1 Queen Bed Studio Suite Comm
Non-Smoking
Check RatesState Government Includes WiFi State Employee ID Required At Check in 1 Queen Bed Studio Suite Suite
Non-Smoking
Check RatesState Government Includes WiFi State Employee ID Required At Check in 2 Double Beds Studio Suite Com
Non-Smoking
Check RatesState Government Includes WiFi State Employee ID Required At Check in 2 Double Beds Studio Suite Sui
Non-Smoking
Check RatesState Government Includes WiFi State Employee ID Required At Check in Studio Suite When You Arrive A
Non-Smoking
Check RatesStudio Suite When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type
Non-Smoking
Check RatesWhen You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type Preference This Is Subject T
Smoking Non-Smoking
Local Attractions
Centrally located to Jaxport Cruise Terminal, Jacksonville Jaguars Municipal Stadium, Atlantic Beaches, Downtown, Airport, Anheuser Busch Brewery, Jacksonville Zoo, Regency Square Mall, St. Johns Town Center Shopping, University of North Florida, Mayo Clinic, Deerwood Golf and Country Club.
Landmarks and Location of Candlewood Suites Jacksonville East Merril Road An Ihg Hotel
Verified Reviews of Candlewood Suites Jacksonville East Merril Road An Ihg Hotel
Below are the verified reviews from guests that we have booked recently: "No hot water in room."
Overall Score2.0/ 5
There was no hot water in room. It was only tepid. After 1st show could not shower again. Maintenance felt that tepid water was hot enough. Also toilet paper holder broken, sink plug broken, damage to furniture.
Shelley R. (Individual traveler, booked 1 room), from 
27-Dec-2022 Verified Review, stayed from Sat Dec 24 to Tue Dec 27 2022 at a $150.67 average nightly rate. 
"Excellent staff very good accommodations."
Overall Score4.0/ 5
My family and I enjoyed our stay so much we would definitely come back the next time we are in town. Between the accommodations and the awesome staff I would recommend the Hotel to everyone in fact I will tell everyone if you are coming to Jacksonville and need someplace to stay come to the Candlewood Suites.
Todd R. (Individual traveler, booked 1 room), from
06-Jun-2021 Verified Review, stayed from Wed Jun 02 to Sun Jun 06 2021 at a $144.99 average nightly rate. "Not as clean as I like."
Overall Score3.0/ 5
The front desk personnel was very helpful. The room was fine but the counters in the kitchenette area were dirty and the bathroom was not cleaned properly.
Cathyann G. (Individual traveler, booked 1 room), from
01-Jan-2021 Verified Review, stayed from Tue Dec 29 to Wed Dec 30 2020 at a $93.99 average nightly rate. "Great Hotel with great staff."
Overall Score4.0/ 5
This is a very Clean hotel with nice staff, but the pool needs supervision. I even saw guests with animals in the pool.
Monique B. (Individual traveler, booked 1 room), from
23-Jun-2014 Verified Review Property Description
Candlewood Suites Jacksonville Hotel puts the amenities where they matter the most, right in your own room! Guests have the convenience of cooking meals in their fully equipped kitchen, and the luxury of relaxing in the overstuffed recliner or lounging by the beautiful pool.Business and Leisure travelers alike will appreciate the complimentary high speed internet, complimentary fitness facility, and the complimentary onsite laundry.For your dining needs, there are several restaurants within walking distance; however, for those of our guests who prefer to dine in, the Candlewood Cupboard is provided for your convenience and is fully stocked to purchase breakfast, lunch, dinner and snack items.Candlewood Suites is more than a Hotel-- it is your "Home Away from Home"Come Enjoy the Suite Life!
Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 11:00am |
| Year of Last Renovation: | 2010 |
| Floors: | 3 |
| Rooms: | 95 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 79 |
| Handicap Rooms: | |
| Suites: | 95 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Weekly |
| Meeting Rooms: | 0 |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 0.5 Mi |
| Dist. to Nearest Gym: | 0.5 Mi |
| FEMA Approved: | Yes |
Policies / Expenses
| Cancellation: All cancellations must be made by 24 hours before your day of arrival. Self check in for late arrivals (after 11PM) using lockboxes. | |
| Nightly Parking: | 0.00 |
| Total Taxes: | 13.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| Occupancy Tax: | 6.00% |
| City Tax: | 7.00% |
| Food and Beverage Tax: | 7.00% |
| Additional Person Fee: | 10.00 Per Person |
Amenities / Features
- Air conditioning
- Alarm clock
- Camping or barbeque facilities
- Central location
- Clothes drying
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Kitchenette in room
- Laundry facilities
- Microwave in room
- Non-smoking rooms
- Office or business center
- Pets allowed
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Self controlled heating/cooling system
- Shop
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Voicemail
Airport & Shuttle Information
Craig Municipal airport 3 miles, JAX international 16 miles (express way).
Local Shuttle Info: Coastal Cab company can provide 24 hr. airport transportation, with fees paid directly to the driver. The airport is approximately 20 minutes from the Hotel
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.Pet are welcome, pet walking area, non refundable per pet fee at registration, (depends to length of stay), max 70lbs, must be vaccinated, pet policy agreement
About Candlewood Suites
- Home-like enviroment, great for an extended stay
- Fully equipped kitchens with a full-size refrigerator with ice maker, dishwasher, microwave and stovetop, dishes, cookware, and utensils
- Free high-speed internet access and a large workspace available in each guest room
- TV with DVD player and a comfortable recliner
- Comforts of Home Bedding Collection with soft pillows, high quality sheets, and a comfortable mattress set
- Provide a Lending Locker service where guests can borrow common household items to use during their stay
- Pets are welcome weighing less than 80 lbs
- Free local calls and two phone lines with data port as an added convenience
- Candlewood Cupboard offers a Brown Bag Breakfast for a meal on the go
- Candlewood Gazebo Grill gives guests a great outdoor dining experience ideal for groups
- Free guest laundry open 24/7 with detergent and other laundry items available at a decent price
- Great fitness area
- Housekeeping on a weekly basis
The Candlewood Suites highlights above are subject to change without notice.
Previously known as:
Candlewood Suites Jacksonville East, Candlewood Suites Jacksonville, Candlewood Suites Jacksonville East Merril Road, an IHG Hotel
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FAQs about Candlewood Suites Jacksonville East Merril Road An Ihg Hotel
What time is check in?
Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Candlewood Suites Jacksonville East Merril Road An Ihg Hotel have?
There are 95 sleeping rooms in the hotel.
Can I get a AAA rate at Candlewood Suites Jacksonville East Merril Road An Ihg Hotel?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Candlewood Suites Jacksonville East Merril Road An Ihg Hotel?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount 1 Queen Bed Studio Suite Comm Accessible Suite with Full Kitchen
Is there a gym at Candlewood Suites Jacksonville East Merril Road An Ihg Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Candlewood Suites Jacksonville East Merril Road An Ihg Hotel?
Yes, there is a pool on-site at the property..
Testimonials:
"This is a wonderful service when you're planning such a huge event. It really puts the mind at ease!! I just want to say Thank You!! One more thing that I can knock off my never ending list of things to do!! " S.T. - Reno, NV
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