Polynesian Water Park Resort

857 North Frontage Rd., Wisconsin Dells, WI 53965 United States (USA) near Exit 87 on I-90 (~0.2mi)
View Map Reservations: 1-800-760-7718
3 Star Property
43.626524-89.803061
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Average
3.0/5

Based on 760 guest reviews

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  • Has outdoor swimming pool
  • The Avg. Group Saves 11.1%!
  • 189 rooms in hotel
  • 3 floors in property
  • 45 suites in property
  • Check-in time: 4:00 PM
  • Has environment-friendly policy
  • Group booking rating of 10.0/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Close to Downtown Wisconsin Dells and its Many attractions

Verified Reviews of Polynesian Water Park Resort

Below are the verified reviews from guests that we have booked recently:
"I didn’t like it at all I didn’t even stay I wanted my money back."
Overall Score1.0/ 5
I will never go there again.
(Individual traveler, booked 1 room), from US flag
25-Jul-2020 Verified Review, stayed from Sat Jul 25 to Sun Jul 26 2020 at a $248.07 average nightly rate.
"Haven't been in a few years."
Overall Score2.0/ 5
We booked our stay at the Polynesian because we've been there many years ago and were satisfied with our experience then. However, it looks like it has not been updated at all since. The hallways, ceilings, common areas at the poolside need updating. The rooms were cleaned poorly as well. We hope that this review will spark some good changes for the hotel.
(Individual traveler, booked 1 room), from US flag
24-Feb-2020 Verified Review, stayed from Fri Feb 21 to Sun Feb 23 2020 at a $58.72 average nightly rate.
"Inflated Room Rates, Extra fees, lies."
Overall Score1.0/ 5
I have never felt more taken advantage of than this time using Hotel Planner to book 14 rooms. I have never used Hotel Planner planner before and at this time will never use it again and will tell anyone else never to use Hotel planner. Primary points of serious issues with you and your handling of booking our group at the Polynesian: 1) You advertise the best rate.. this was by far not the best rate the Hotel had to offer and even inflated. 2) Upon arriving at the Hotel there was an additional resort fee of $18 I was not aware of and add that to 14 rooms I was not told by the booking agent. $250 extra on top of the inflated room rate. 3) I was promised passes by the booking agent to the Noah's ark that never happened. Lies.. The most unsatisfied customer,.
(Group coordinator, booked 2 rooms), from US flag
15-Jun-2019 Verified Review, stayed from Sat Jun 15 to Sun Jun 16 2019 at a $175.65 average nightly rate.
"Inflated room rates, extra fees, lies."
Overall Score1.0/ 5
I have never felt more taken advantage of than this time using Hotel Planner to book 14 rooms. I have never used Hotel Planner planner before and at this time will never use it again and will tell anyone else never to use Hotel planner. Primary points of serious issues with you and your handling of booking our group at the Polynesian: 1) You advertise the best rate.. this was by far not the best rate the Hotel had to offer and even inflated. 2) Upon arriving at the Hotel there was an additional resort fee of $18 I was not aware of and add that to 14 rooms I was not told by the booking agent. $250 extra on top of the inflated room rate. 3) I was promised passes by the booking agent to the Noah's ark that never happened. Lies.. The most unsatisfied customer,.
(Group coordinator, booked 5 rooms), from US flag
15-Jun-2019 Verified Review, stayed from Sat Jun 15 to Sun Jun 16 2019 at a $180.71 average nightly rate.
"Inflated room rates, extra fees, lies."
Overall Score1.0/ 5
I have never felt more taken advantage of than this time using Hotel Planner to book 14 rooms. I have never used Hotel Planner planner before and at this time will never use it again and will tell anyone else never to use Hotel planner. Primary points of serious issues with you and your handling of booking our group at the Polynesian: 1) You advertise the best rate.. this was by far not the best rate the Hotel had to offer and even inflated. 2) Upon arriving at the Hotel there was an additional resort fee of $18 I was not aware of and add that to 14 rooms I was not told by the booking agent. $250 extra on top of the inflated room rate. 3) I was promised passes by the booking agent to the Noah's ark that never happened. Lies.. The most unsatisfied customer,.
(Group coordinator, booked 5 rooms), from US flag
15-Jun-2019 Verified Review, stayed from Sat Jun 15 to Sun Jun 16 2019 at a $175.65 average nightly rate.
"Hotel Planner inflated room rates."
Overall Score1.0/ 5
I have never felt more taken advantage of than this time using Hotel Planner to book 14 rooms. I have never used Hotel Planner planner before and at this time will never use it again and will tell anyone else never to use Hotel planner. Primary points of serious issues with you and your handling of booking our group at the Polynesian: 1) You advertise the best rate. this was by far not the best rate the Hotel had to offer and even inflated. 2) Upon arriving at the Hotel there was an additional resort fee of $18 I was not aware of and add that to 14 rooms I was not told by the booking agent. $250 extra on top of the inflated room rate. 3) I was promised passes by the booking agent to the Noah's ark that never happened. Lies.. The most unsatisfied customer,.
(Group coordinator, booked 2 rooms), from US flag
15-Jun-2019 Verified Review, stayed from Sat Jun 15 to Sun Jun 16 2019 at a $180.71 average nightly rate.
"They took money from credit card without telling me place was very dirty."
Overall Score1.0/ 5
The Polynesian Water Park Resort had a very large amount of dust in and around the heating, ventilation system, rusted equipment was seen all over the place and paint was pealing all over the place. The room had a large stain (size of two adult human feet) and the receptionist were not friendly at all. The hot tube was hot.I had asked the Polynesian Water Park if the total charges on the online Hotel Planner they said they could not tell me. When I got to the hotel they requested my credit card. I gave it to them as I have all other hotels, (for charging me for damages or theft), no additional charges were ever mentioned. when I checked out they did not give me a bill. I walked out then went right back in and asked for the bill for the nights I was there, they said that I would need to get that from Hotel planner. Then I asked for what ever they could give to me for proof I was their. They handed me a sheet of paper that stated Polynesian water park resort had charged me $11.00+ for room fees and $1.95 for the safe we did not use, for both days. They had not informed me of any charges even though I had asked. Hotel Planner so far has removed all but about $2.00 of those charges.
(Individual traveler, booked 1 room), from US flag
06-Feb-2019 Verified Review, stayed from Fri Jan 04 to Sun Jan 06 2019 at a $38.49 average nightly rate.
3.0 out of 5. Based on 760 guest reviews

Green Sustainability

All guest amenity products are Eco friendly.

Details / Other Expenses

Check In: 4:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2016
Floors: 3
Rooms: 189
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 189
Handicap Rooms: 4
Suites: 45
Room Windows: Windows Do Open
Cleaning Frequency: As Needed
Meeting Rooms: 0
Dist. to Food/Bars: 0.5 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 2.0 Mi
Lounge/Bar Hours: Seasonal Labor Day to Memorial Day
Pool Info:
Outdoor water park open seasonally and indoor water park open on select weekends in off season.
Policies / Expenses
Cancellation:
Individual - before 72 hrs. there is a $15 fee incurred. If inside 72hrs then a forfeiture first night deposit is enforced Group must cancel 2 weeks in advance
Nightly Parking: 0
Total Taxes: 12.25%
Total Misc Fees: $14.37 USD
(mandatory resort fees/taxes)
Resort/Hotel Fee: 11.95 Per Night
Additional Room Fees: 1.50 Per Night (Safe)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Bus parking
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Jacuzzi
  • Laundry facilities
  • Licensed bar
  • Microwave in room
  • 24 hours opened
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable

Airport & Shuttle Information

50 Minutes to Dane County airport

Local Shuttle Info: Ho Chunk Casino upon request

Breakfast Information

Local Perkins

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Internet / WiFI

Free wifi in guest units and lobby

FAQs about Polynesian Water Park Resort

What time is check in?

Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Polynesian Water Park Resort have?

There are 189 rooms in the property.

What kind of breakfast is at Polynesian Water Park Resort?

Local Perkins

How much does internet cost?

Free wifi in guest units and lobby

Is there room service at Polynesian Water Park Resort?

Yes. Room service could have been improved. Most guests complained about the room service.

Is there shopping nearby?

Yes. Not many options for shopping. Shopping was too far away, according to 56%.

Are there good dining options at Polynesian Water Park Resort?

Dining experience could be nicer. For 83%, the dining experience was not enjoyable.

Is there a WiFi internet?

Yes. WiFi system needs upgrading. Wifi quality could be improved. Most guests said the wifi quality was bad.

Are there rooms with kitchenettes?

Yes. Kitchenette needs more attention. Most guests were unsatisfied with the kitchenette.

Is there a pool at Polynesian Water Park Resort?

Yes, there is a pool on-site at the property. Outdoor water park open seasonally and indoor water park open on select weekends in off season..

Testimonials:

Testimonials icon
"I thank you for all your help with the arrangements. I must admit, the offer I received from them through you was by far the cheapest and most convenient out of any others I was offered through other group services. I will not hesitate to recommend your services to anyone. Thank you." J.F. - Portland, OR

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