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Check availability
Average
3.0/5
Based on 217 guest reviews
- Has an indoor pool!
- Free complimentary breakfast
- Shuttle to airport available
- The Avg. Group Discount is 11.8%!
- Gym is available on property
- 150 rooms in hotel
- Groups/Meetings rating of 10.0/10
- 3 meeting rooms in hotel
Room Types
Local Attractions
Shelby Oaks Corp Park, Memphis Zoo, Graceland, Beale Street, National Civil Rights Museum, Pink Palace Museum, Wolfchase Galleria Mall, FedEx Forum, Stax, Sun Studio, Mud Island, Delta Queen River Boat, Auto Zone baseball park, Tunica Casino's.
Landmarks and Location of Gardentree Hotels
Verified Reviews of Gardentree Hotels
Below are the verified reviews from guests that we have booked recently:"Excellent Service!"
Overall Score4.0/ 5
Rooms were clean and the service was that of a four star hotel. They were very accommodating. When in that area I will stay there, my whole group was very impressed.
Rae T. (Group coordinator, booked 17 rooms), from 
15-Sep-2017 Verified Review, stayed from Thu Sep 07 to Sun Sep 10 2017 at a $65.00 group rate. 
"Great experience!"
Overall Score4.0/ 5
Clean hotel, we were greeted at the door when we arrived rooms were ready as we got off the bus 45 people in our group did not hear one bad thing about the Garden tree.
Terry A. (Meeting planner, booked 27 rooms), from
24-Jun-2017 Verified Review, stayed from Fri Jun 23 to Sat Jun 24 2017 at a $65.00 group rate (27% discount). "Horrible Stay"
Overall Score1.0/ 5
It was horrible. Our toilet got stopped up and we put towels around they finally came up tried to plug and left towels around. When asked did they clean it up was told you can clean it up and I'll bring some towels. After complaining for the hundredth time they finally moved us to another room. On Sunday our keys stopped working. When we check in Friday we explained that check out wasn't until Monday.
Kareema D. (Group member, booked 1 room), from
13-Jun-2017 Verified Review, stayed from Fri May 26 to Mon May 29 2017 at a $65.00 group rate. "Do NOT Have High Expectations!"
Overall Score1.0/ 5
The hotel did not make any attempts to clean our room during the entire stay. You had to personally go down to the front desk for towels. The "common area" near the indoor pool had nasty cushioned chairs that were horribly stained and very dirty. Not to mention, the area did not have any working lights and it was dark.
Toni B. (Group member, booked 1 room), from
12-Jun-2017 Verified Review, stayed from Fri May 26 to Mon May 29 2017 at a $65.00 group rate. "No towels or sheets."
Overall Score2.0/ 5
I feel that we were taken advantage of the room,flooded ants were all in our luggage. Wasn't even enough Towels. To wash up with. I slept in a chair because the linen wasn't enough.
Elizabeth H. (Group member, booked 1 room), from
12-Jun-2017 Verified Review, stayed from Fri May 26 to Mon May 29 2017 at a $65.00 group rate. "nice hotel!"
Overall Score3.0/ 5
Overall everything was fine except for restocking of clean towels toiletries and bed sheets wasn't changed doing my stay.
Shanun. (Group member, booked 1 room), from
12-Jun-2017 Verified Review, stayed from Fri May 26 to Mon May 29 2017 at a $65.00 group rate. "Great hotel!"
Overall Score3.0/ 5
It was satisfying.
Kamarr A. (Group coordinator, booked 15 rooms), from
10-Jun-2017 Verified Review, stayed from Fri Jun 09 to Sun Jun 11 2017 at a $65.00 group rate. "Terrible Stay"
Overall Score1.0/ 5
I brought a group from Chicago to Memphis and our stay was horrible. The people running this place need to be fired and this place closed down. From the rooms flooding and toilets over flowing just to name a couple things that went wrong. I've listed them below. I would never refer this place to anyone. 1. We never had any of our room cleaned the entire time we stayed FRI Mon 2. My guest woke up to ants crawling on them in the beds and all over their items 3. Garbage was never picked up from any of the rooms. We left it in the hallways it sat for two days 4. We had rooms to flood and was given towels to walk on because there werent any other rooms 5. We had to argue to get clean towels and towelette paper from your front desk. 6. There weren't lights on our floor which is really scary for women traveling alone 7. My guest switched room three times over this stay and got walked in on by your staff saying it was checkout time on saturday. When we weren't scheduled to leave til monday morning. 8. The tubs water wouldn't drain so people had to step in other peoples water to shower. 9. The phone nor televisions worked in several rooms 10. We were standing in the lobby and several panels from your ceiling began to fall while we were standing there. 11. check into dirty rooms no sheets on the bed. 12. Key cards stopped working to all my rooms on Saturday. The management doesn't even want to issue a refund. Never stay here.
Crystal H. (Group coordinator, booked 15 rooms), from
30-May-2017 Verified Review, stayed from Fri May 26 to Mon May 29 2017 at a $65.00 group rate. "The managers were superb,and all his staff were very accommodating with me and all our guest."
Overall Score4.0/ 5
I would advise anyone to stay at GardenTree anytime. They are good people and a great Hotel.
Abdul R. (Meeting planner, booked 25 rooms), from
04-Jul-2016 Verified Review, stayed from Fri Jul 01 to Sun Jul 03 2016 at a $70.00 group rate (5% discount). "Wonderful"
Overall Score4.0/ 5
The staff was very friendly. Our Family Reunion was held in the Banquet Room for the weekend. It was GREAT. Thank you Gardentree, special thanks to Martin for all his help.
Kimberly S. (Group coordinator, booked 10 rooms), from
25-Jun-2016 Verified Review, stayed from Fri Jun 24 to Sun Jun 26 2016 at a $85.00 group rate. "Staff and Cleanliness "
Overall Score2.0/ 5
Check in with group that night, my room didn't even have pillow case's an couldn't get any till the next day. Staff was so so, other members had problem with A/C and locks on doors.
Simpson S. (Group coordinator, booked 14 rooms), from
14-Jun-2016 Verified Review, stayed from Fri Jun 10 to Sun Jun 12 2016 at a $71.99 group rate (3% discount). "Hotel was Quaint"
Overall Score3.0/ 5
Okay hotel and needs some work. Check-in was slow, but the clerk was helpful in assisting the group. We will stay here again.
Michael K. (Group coordinator, booked 20 rooms), from
27-Jul-2015 Verified Review, stayed from Thu Jul 23 to Sun Jul 26 2015 at a $75.00 group rate (7% discount). "A Mess"
Overall Score2.0/ 5
Where do I begin? The hotel wanted to charge a $75 early check-in fee so instead, we waited around after the front desk told our family that we could check-in as early as 1:30 pm. We still has to wait 45 minutes to an hour for regular check-in. The elevator did not work. The halls were hot and reeked of Mildew. None of the doors that led inside had any locks on them. There was an empty hole. Not enough towels and no one attempted to get us any after we asked. The Wi-Fi was horrible and there was loud music at the pool area. There was a scheduled pool party and the guests was just staring at the family like they were intimidating the family to get out. The front desk staff was rude and not professional at all. I can say that the continental breakfast and kitchen staff was the only good thing other than the modern room decorations and furniture.
Laveta J. (Group coordinator, booked 15 rooms), from
25-Jul-2015 Verified Review, stayed from Fri Jul 17 to Sun Jul 19 2015 at a $75.00 group rate. "Highly Recommend"
Overall Score4.0/ 5
Although there were some minor cosmetic issues due to hotel renovations, our stay was great. The hotel location offered easy access to the freeway and numerous restaurants. The staff was both exceptional and entertaining. The price of lodging was reasonable. The banquet room was functional. The kids enjoyed the pool and the breakfast bar was well stocked. Overall, I would highly recommend this hotel.
Eddie B. (Group coordinator, booked 15 rooms), from
09-Jul-2015 Verified Review, stayed from Thu Jul 02 to Sun Jul 05 2015 at a $75.00 group rate. "Enjoyable Stay, Great Staff, Comfortable Beds"
Overall Score4.0/ 5
I was part of a church trip that went. When we arrived all of the rooms were not ready, but Martin got the ball moving fast. In less than an hour, everyone checked in and was ready to begin our weekend. He and his staff were friendly and accommodating to our needs while we were at the hotel. The hotel was clean and located in a quiet area with easy access on and off the interstate. The breakfast was also good each morning. Yes, I would stay here again.
Bridgette G. (Meeting planner, booked 26 rooms), from
16-Jun-2015 Verified Review, stayed from Fri Jun 12 to Sun Jun 14 2015 at a $65.00 group rate (15% discount). "Nice Place with Great Service."
Overall Score4.0/ 5
We stayed with a large group and upon arrival the check-in process was very fast. Showed ID and payment and they already had the keys ready to go. Rooms were very well furnished. Beds were very comfortable. Nice breakfast and eggs made-to-order. Everyone was very nice at the hotel. Just because they are not a large chain does not mean that it is not a nice place. I will stay here every time we are in Memphis.
Jimmy F. (Group coordinator, booked 13 rooms), from
27-May-2015 Verified Review, stayed from Fri May 22 to Sun May 24 2015 at a $70.00 group rate. Customer Reviews of Gardentree Hotels
Property Description
This 4 story, 140 room, newly owned and remodeled hotel located in Memphis offers guest friendly quality accommodations within our comfortable environment. We are located near Shelby Oaks Corporate Park, approximately 15 minutes from Graceland and 10 minutes from the Memphis International Airport.What we have for you:Our amenities include free wireless internet in all common areas to include all floors of the hotel. We also have an indoor heated pool, hot tub and fitness center. Get your morning started and dine in for a full breakfast, coffee, tea, juice beverages and a variety of fruits and assorted confections, before visiting the many attractions in the city and surrounding areas. The business center is conveniently located near the lobby/lounge for all guests and business travelers. Fax and copies are available upon request for your business needs. If your travel plans are for an extended period, we have an onsite guest laundry facility. Ask one our friendly front desk staff members for assistance.The Convention Center:Our meeting space is located in the "Garden Atrium" and perfect for meetings or banquet settings, parties and family gatherings. There are board rooms with adjoining room suites available as well as a presentations room(Conversations Room). These are a few of many accommodations we provide for our business traveler, group coordinators and event planners..We welcome you to Gardentree Hotels, "Where Hospitality Meets Expectations".
Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 11:00am |
| Year of Last Renovation: | 2014 |
| Floors: | 4 |
| Rooms: | 150 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 140 |
| Handicap Rooms: | 6 |
| Suites: | 2 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 3 View Spaces |
| Meeting Space: | 3312 sq. feet |
| Banquet Space: | Holds 300 people |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 6:00AM-9PM |
| Pool Info: Pool Hours are: 06:00am-9:00pmIndoor Pool and Hot Tub | |
| Ownership: | SQA MAHADEV |
Policies / Expenses
| Cancellation: 24 hours for individual reservations Groups are 7 days prior to arrival | |
| Nightly Parking: | 0.00 |
| Typical Group Deposit: | 50% |
| Total Taxes: | 17.75% |
| Total Misc Fees: | $2.00 USD (mandatory resort fees/taxes) |
| Resort/Hotel Fee: | 0.00 Per Night |
| Parking Fee: | 0.00 Per Night |
| Cleaning Fee: | 0.00 Per Night |
| Gym Fee: | 0.00 Per Day |
| Spa Fee: | 0.00 Per Day |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Avg. Continental Breakfast Cost: | 0.00 Per Person |
Amenities / Features
Pet Friendly? Sorry, pets are not allowed.
- Air conditioning
- Airport Shuttle
- Alarm clock
- ATM
- Baggage storage facilities
- Bus parking
- Central location
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Games room
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Licensed bar
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Private car parking
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shower
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- Travellers cheques accepted
- TV room
- Voicemail
Airport & Shuttle Information
We are located 10 miles from the Memphis International Airport.
Local Shuttle Info: complimentary breakfast.
Airport Shuttle? Yes! There is an airport shuttle.Breakfast Information
Free Breakfast
Internet / WiFI
Free High-speed internet
Previously known as:
Clarion Hotel Memphis Northeast, Clarion Hotel Memphis Tn, Memphis Plaza Hotel, Memphis Plaza Hotel & Suites, Clarion Hotel
Hotel Rate Trends at Gardentree Hotels
The chart above shows averages of prices for both group/meeting prices and the best individual traveler rates our rate checker could find at the time the group offer was submitted. The most competitive group/meeting discount shown is 24.8% in May 2017 and the highest average individual rate is $103 in the month of April 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Gardentree Hotels in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Gardentree Hotels
Below are the meeting, banquet, conference and event spaces at Gardentree Hotels.
Feel free to use the Gardentree Hotels meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Memphis event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Coversations Meeting Room/Dinning Room | 28 x 45 x 10 | 1260 | 8/9 | 80 | 60 | 30 | 40 | 30 | 6/-- | 100 | 100 | -- |
Close This Coversations Meeting Room/Dinning RoomRoom Type: General Meeting Room Total Size: 1260 Sq. Mi Dimensions: 28 x 45 x 10 Ft. Floor Level: Ground Level Power Outlets: 6 Columns: 0 Windows: 4 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Ballroom/Atrium | 30 x 60 x 10 | 1800 | 14/12 | 8 | 80 | 30 | 60 | 50 | 6/8 | 200 | 60 | 12 |
Close This Ballroom/AtriumRoom Type: Ballroom Total Size: 1800 Sq. Mi Dimensions: 30 x 60 x 10 Ft. Floor Level: Ground Level Power Outlets: 10 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
| ||||||||||||
| Board Room/Adjacent/Ajoining Room/Suite | 14 x 18 x 8 | 252 | 12/-- | -- | -- | -- | -- | 14 | --/-- | 14 | -- | -- |
Close This Board Room/Adjacent/Ajoining Room/SuiteRoom Type: Boardroom Total Size: 252 Sq. Mi Dimensions: 14 x 18 x 8 Ft. Floor Level: 2 Below Ground Power Outlets: 4 Columns: 0 Windows: 2 Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
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