CROWNE PLAZA GATINEAU OTTAWA

2 Montcalm St., Gatineau, QC J8X4B4 Canada (CAN)
3.5 Star Downtown Hotel
45.4249-75.72303
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Very Good
4.0/ 5

Based on 253 guest reviews

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  • Has an indoor pool!
  • The Avg. Group Discount is 13.5%!
  • Gym is available on property
  • 224 rooms in property
  • 14 floors in hotel
  • Check-out: 1:00 PM
  • Groups & Meetings rating of 7.2/10
  • 14 conference rooms in property

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Room Types

Check Rates1 King and 1 Sofa Bed
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check Rates2 Double Beds Ottawa River View Nosmk
Non-Smoking
Check Rates2 Double Beds Pet Friendly
Non-Smoking
Check RatesBest Flexible Rate 2 Double Beds On A Business Trip with A Colleague or While Travelling with The
Non-Smoking
Check RatesBest Flexible Rate King Bed with Single Sofa Bed After A Day Of Meeting Catch Up with Family Friends
Non-Smoking
Check RatesBest Flexible Rate King Size Bed with Double Sofa Bed Nosmk After A Day Of Meetings You Can Kick Up
Non-Smoking
Check RatesBest Flexible Rate Standard Room Our Spacious Renovated Rooms Are Designed To Offer Comfort and Mode
Non-Smoking
Check RatesBook Early N Save 2 Double Beds On A Business Trip with A Colleague or While Travelling with The
Non-Smoking
Check RatesBook Early N Save King Bed with Single Sofa Bed After A Day Of Meeting Catch Up with Family Friends
Non-Smoking
Check RatesBook Early N Save King Size Bed with Double Sofa Bed Nosmk After A Day Of Meetings You Can Kick Up Y
Non-Smoking
Check RatesBook Early N Save Standard Room Our Spacious Renovated Rooms Are Designed To Offer Comfort and Moder
Non-Smoking
Check RatesDaily Parking Pkg Package Includes Room Accommodations and Parking For Each Night 2 Double Beds On A
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Check RatesDaily Parking Pkg Package Includes Room Accommodations and Parking For Each Night King Bed with Sing
Non-Smoking
Check RatesDaily Parking Pkg Package Includes Room Accommodations and Parking For Each Night King Size Bed with
Non-Smoking
Check RatesDaily Parking Pkg Package Includes Room Accommodations and Parking For Each Night Standard Room Our
Non-Smoking
Check RatesKing Bed with Single Sofa Bed
Non-Smoking
Check RatesKing Size Bed with Double Sofa Bed Nosmk
Non-Smoking
Check RatesOttawa Tourism Offer 2 Double Beds On A Business Trip with A Colleague or While Travelling with The
Non-Smoking
Check RatesOttawa Tourism Offer King Bed with Single Sofa Bed After A Day Of Meeting Catch Up with Family Frien
Non-Smoking
Check RatesOttawa Tourism Offer King Size Bed with Double Sofa Bed Nosmk After A Day Of Meetings You Can Kick U
Non-Smoking
Check RatesOttawa Tourism Offer Standard Room Our Spacious Renovated Rooms Are Designed To Offer Comfort and Mo
Non-Smoking
Check RatesRoom 1 King Bed with Sofa Bed
Non-Smoking
Check RatesRoom 2 Double Beds
Non-Smoking
Check RatesRoom 2 Double Beds (Pet Friendly)
Non-Smoking
Check RatesRoom 2 Double Beds River View
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking

Local Attractions

Parliament Hill, the Canadian Museum of Civilization, the Casino du Lac Leamy, and the Canadian War Museum, Byward Market and all major tourist attractions. The famous Gatineau Hills and the Route Verte bikeway network

Summary of Verified Reviews

Summary of 1,248 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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79
Good

Good city hotel. Close to the city center with easily acessible parking. Excellent sauna and fitness area. Good outdoor sports facilities. Popular among families.

“In the heart of downtown” “Lobby is luxurious”

Good Overall Ranking Top 48% in city
Excellent City Hotel Top 10% in city
Great Economy Hotel Top 16% in city
Best Amenities In City
Best Hotel Buildings In City

Good to know

  • Expensive parking

    “Parking is expensive” “Parking too expensive”

  • Poor access to parking

    “Parking everywhere was horrible” “Parking situation isn't ideal”

  • Friendly service

    “Staff was welcoming” “Front desk staff were helpful & polite”

  • Spacious rooms

    “Clean and large rooms” “Room was spacious and beautiful”

Review highlights

Pool

89/100
91 reviews

Clean pool area.

“Jacuzzi clean and beautiful” “Pool was wonderful” “Loved the spa/pool”

Amenities

75/100
93 reviews

Great outdoor sports facilities and impressive hotel buildings. Good entrance area and relatively new facilities. Beautiful architecture.

“Lobby is luxurious” “Bikes to rent across the street” “Corridors were quiet”

Location

71/100
281 reviews

Great location. Expensive, terrible parking. Near downtown with great sightseeing and shopping. Great nearby restaurants and bars with excellent excursions. Reasonably accessible by car.

“Near the Parliament” “Right by the bridge” “In the heart of downtown”

Room

65/100
490 reviews

Okay beds and poor furnishing in decently clean, poorly-maintained rooms. Large, new rooms, and great views. Terrible kitchenettes, minibars, TV's, and A/C. Bathrooms are large but dirty.

“Amenities were excellent” “A/C worked great” “Not enough toilet paper”

Service

65/100
350 reviews

Friendly, more-or-less professional service, and so-so reception. Horrible housekeeping and restaurant service. Room service is average.

“Life guard was excellent with my children” “Staff was friendly and helpful” “Front desk staff were helpful & polite”

WiFi

63/100
22 reviews

WiFi is good value.

“Internet is excellent” “Spotty wi-fi” “Good internet connection”

Breakfast

51/100
72 reviews

Decent and moderately priced breakfast.

“Buffet breakfasts were included” “Free breakfeast” “The breakfast buffet was not worth the money”

Food

51/100
115 reviews

Terrible dining with a bad menu and high prices.

“Fluffy pancakes” “Reasonable prices in hotel restaurant” “Dining Room brusque”

Value

48/100
210 reviews

Poor value for money. Acceptable breakfast prices. Bar and restaurant are expensive. Free internet.

“Steep room charge” “The breakfast buffet was not worth the money” “Had to pay for my kids”

Bar

44/100
29 reviews

Overpriced, poor bar.

“No free coffee in the morning” “No tea” “NO ALCOHOL”

Ranked top 34% by couples, with a score of 81

Good to know

  • Pleasant entrance area

    “Lobby is luxurious” “Quiet elevators”

  • Bar is not good

    “No free coffee in the morning” “No tea”

  • Bad air conditioning

    “Air conditioning broke”

  • Bad kitchenette

    “No microwave in the room” “Coffee maker didn't work”

Review highlights

Pool

91/100
12 reviews

Great pool.

“Jacuzzi clean and beautiful” “Pool was wonderful” “Loved the spa/pool”

Comfort

74/100
54 reviews

Big, comfortable, and quiet rooms. Decent beds, but poor A/C.

“A/C worked great” “Amazing beds” “Renovated and very comfortable bed”

Room

67/100
87 reviews

Okay beds and somewhat clean, big rooms with excellent views. Dilapidated kitchenettes and rooms, with terrible A/C.

“A/C worked great” “Not enough toilet paper” “Soiled linens”

Location

66/100
59 reviews

Location is ok. Expensive, terrible parking.

“Right by the bridge” “Some good restaurants nearby” “Close to byward market”

Service

61/100
68 reviews

Friendly, more-or-less professional service, and so-so reception.

“Staff were excellent” “Life guard was excellent with my children” “Front desk people not smiling”

Food

53/100
19 reviews

Bad menus and okay food.

“Fluffy pancakes” “Reasonable prices in hotel restaurant” “Dining Room brusque”

Breakfast

44/100
14 reviews

Overpriced, subpar breakfast.

“The breakfast buffet was not worth the money” “Plain omlets” “Moldy French toast”

Value

43/100
42 reviews

Poor value for money. Expensive breakfast.

“Steep room charge” “The breakfast buffet was not worth the money” “Had to pay for my kids”

Bar

41/100
7 reviews

Bar is not good.

“No free coffee in the morning” “No tea” “NO ALCOHOL”

Ranked top 32% by families, with a score of 79

Good to know

  • Great pool

    “Jacuzzi clean and beautiful” “Pool was wonderful”

  • Very quiet

    “Calm decor” “Corridors were quiet”

  • Great view

    “Wonderful view from our window” “Great view of the city”

  • Nice building

    “Lobby is luxurious” “Calm decor”

Review highlights

Pool

90/100
29 reviews

Great pool.

“Jacuzzi clean and beautiful” “Pool was wonderful” “Loved the spa/pool”

Location

72/100
44 reviews

Great location. Expensive, terrible parking.

“Near the Parliament” “Right by the bridge” “In the heart of downtown”

Wellness

71/100
10 reviews

Great wellness & sports facilities.

“Decent fitness room” “Nice spa” “Pool and hot tub WERE clean”

Room

67/100
75 reviews

Okay beds and somewhat clean, big rooms with excellent views. Room need better maintenance, and minibars are not great.

“Amenities were excellent” “A/C worked great” “Not enough toilet paper”

Service

64/100
47 reviews

Friendly service and acceptable reception.

“Life guard was excellent with my children” “Front desk staff were helpful & polite” “Staff was not all courteous”

Food

52/100
20 reviews

Decent food and menu.

“Fluffy pancakes” “Reasonable prices in hotel restaurant” “Dining Room brusque”

Breakfast

51/100
14 reviews

Decent and moderately priced breakfast.

“Buffet breakfasts were included” “Free breakfeast” “The breakfast buffet was not worth the money”

Value

51/100
42 reviews

Fairly good value for money. Acceptable breakfast prices.

“Reasonable prices in hotel restaurant” “Had to pay for my kids” “Paying for 3 rooms”

Ranked top 55% by business travelers, with a score of 74

Good to know

  • Nice building

    “Lobby is luxurious” “Calm decor”

  • Great amenities

    “Lobby is luxurious” “Bikes to rent across the street”

  • Great location

    “Near the Parliament” “Right by the bridge”

  • Friendly service

    “Staff was welcoming” “Front desk staff were helpful & polite”

Review highlights

Comfort

73/100
9 reviews

Very comfortable with alright beds.

“A/C worked great” “Amazing beds” “Renovated and very comfortable bed”

Location

69/100
14 reviews

Decent location, but awful parking.

“Near the Parliament” “Right by the bridge” “In the heart of downtown”

Service

64/100
15 reviews

Service is average, but very friendly.

“Life guard was excellent with my children” “Staff very accommodating” “Front desk were very helpful”

Cleanliness

64/100
12 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Jacuzzi clean and beautiful” “Nice clean place.” “Hair in the drains”

Room

61/100
20 reviews

Rooms are OK with average beds but poor bathrooms.

“A/C worked great” “Not enough toilet paper” “Toilet was stained”

Food

53/100
9 reviews

Food is all right.

“Fluffy pancakes” “Reasonable prices in hotel restaurant” “Dining Room brusque”

Value

47/100
11 reviews

Poor value for money.

“Steep room charge” “The breakfast buffet was not worth the money” “Had to pay for my kids”

Ranked top 28% by solo travelers, with a score of 83

Good to know

  • Poorly-maintained rooms

    “Coffee maker didn't work” “Bathtub didn't work”

  • Friendly service

    “Staff was welcoming” “Front desk staff were helpful & polite”

  • Poor access to parking

    “Parking everywhere was horrible” “Parking situation isn't ideal”

  • Poor value for money

    “Steep room charge” “The breakfast buffet was not worth the money”

Review highlights

Comfort

73/100
10 reviews

Very comfortable with alright beds.

“A/C worked great” “Amazing beds” “Renovated and very comfortable bed”

Location

71/100
10 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Near the Parliament” “Right by the bridge” “In the heart of downtown”

Cleanliness

64/100
8 reviews

Room cleanliness is acceptable.

“Jacuzzi clean and beautiful” “Nice clean place.” “Bed sheet is a little dirty”

Service

61/100
11 reviews

Friendly, more-or-less professional service, and so-so reception.

“Life guard was excellent with my children” “Front desk staff were helpful & polite” “Cleaning staff were either inexperienced”

Room

59/100
27 reviews

Poorly-maintained, but clean enough rooms, and okay beds.

“A/C worked great” “Not enough toilet paper” “Soiled linens”

Food

52/100
7 reviews

Food is all right.

“Fluffy pancakes” “Reasonable prices in hotel restaurant” “In-room service food were dry”

Value

46/100
9 reviews

Poor value for money.

“Steep room charge” “The breakfast buffet was not worth the money” “Had to pay for my kids”

Good to know

  • Expensive parking

    “Parking is expensive” “Parking too expensive”

  • Poor access to parking

    “Parking everywhere was horrible” “Parking situation isn't ideal”

  • Spacious rooms

    “Clean and large rooms” “Room was spacious and beautiful”

  • Menu is not great

    “Limited menu”

Review highlights

Pool

92/100
22 reviews

Great pool.

“Jacuzzi clean and beautiful” “Pool was wonderful” “Loved the spa/pool”

Location

75/100
83 reviews

Great location. Expensive, terrible parking. Close to city centre with fantastic excursions.

“Near the Parliament” “Right by the bridge” “In the heart of downtown”

Comfort

74/100
75 reviews

Big, comfortable, and quiet rooms. Decent beds, but poor A/C.

“A/C worked great” “Amazing beds” “Renovated and very comfortable bed”

Room

70/100
121 reviews

Okay bathrooms and beds in decently clean rooms. Rooms are spacious and have great views but are badly-maintained. Bad minibars and A/C.

“Amenities were excellent” “A/C worked great” “Not enough toilet paper”

Service

60/100
100 reviews

Average reception and service professionalism is typical. Lacking housekeeping and poor restaurant service, but friendly service overall.

“Life guard was excellent with my children” “Excellent customer service” “Front desk were very helpful”

Food

52/100
46 reviews

Menu is not great and restaurant is expensive.

“Fluffy pancakes” “Reasonable prices in hotel restaurant” “Dining Room brusque”

Breakfast

50/100
6 reviews

Bad breakfast.

“The breakfast buffet was not worth the money” “Plain omlets” “Moldy French toast”

Value

42/100
48 reviews

Poor value for money. Expensive restaurant.

“Steep room charge” “The breakfast buffet was not worth the money” “Had to pay for my kids”

Bar

40/100
5 reviews

Bar is not good.

“No free coffee in the morning” “No tea” “NO ALCOHOL”

Ranked top 33% by couples, with a score of 82

Good to know

  • Great view

    “Wonderful view from our window” “Great view of the city”

  • Expensive parking

    “Parking is expensive” “Parking too expensive”

  • Poor access to parking

    “Parking everywhere was horrible” “Parking situation isn't ideal”

  • Spacious rooms

    “Clean and large rooms” “Room was spacious and beautiful”

Review highlights

Pool

91/100
4 reviews

Great pool.

“Jacuzzi clean and beautiful” “Pool was wonderful” “Loved the spa/pool”

Comfort

73/100
17 reviews

Spacious, comfortable room with acceptable beds.

“A/C worked great” “Amazing beds” “Renovated and very comfortable bed”

Location

71/100
19 reviews

Great location. Expensive, terrible parking.

“Near the Parliament” “Right by the bridge” “In the heart of downtown”

Room

64/100
27 reviews

Okay beds and somewhat clean, big rooms with excellent views.

“A/C worked great” “Not enough toilet paper” “Toilet was stained”

Service

62/100
31 reviews

Service is average, but very friendly.

“Life guard was excellent with my children” “Staff was welcoming” “Cleaning staff were either inexperienced”

Food

48/100
10 reviews

Food and menu are not great.

“In-room service food were dry” “Dining Room brusque” “Dirty cutlery”

Value

44/100
15 reviews

Poor value for money.

“Steep room charge” “The breakfast buffet was not worth the money” “Had to pay for my kids”

Ranked top 28% by families, with a score of 84

Good to know

  • Nice building

    “Lobby is luxurious” “Calm decor”

  • Very quiet

    “Calm decor” “Corridors were quiet”

  • Great pool

    “Jacuzzi clean and beautiful” “Pool was wonderful”

  • Great location

    “Near the Parliament” “Right by the bridge”

Review highlights

Pool

91/100
8 reviews

Great pool.

“Jacuzzi clean and beautiful” “Pool was wonderful” “Loved the spa/pool”

Comfort

74/100
12 reviews

Comfortable, quiet, large rooms and decent beds.

“A/C worked great” “Amazing beds” “Renovated and very comfortable bed”

Location

72/100
13 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Near the Parliament” “Right by the bridge” “In the heart of downtown”

Room

64/100
19 reviews

Well-sized, typical rooms with mediocre beds.

“A/C worked great” “Not enough toilet paper” “Soiled linens”

Service

64/100
13 reviews

Service is average, but very friendly.

“Life guard was excellent with my children” “Staff was welcoming” “Cleaning staff were either inexperienced”

Food

57/100
10 reviews

Decent food and menu.

“Fluffy pancakes” “Reasonable prices in hotel restaurant” “Dining Room brusque”

Value

47/100
7 reviews

Poor value for money.

“Steep room charge” “The breakfast buffet was not worth the money” “Had to pay for my kids”

Ranked top 15% by solo travelers, with a score of 82

Good to know

  • Friendly service

    “Staff was welcoming” “Front desk staff were helpful & polite”

  • Poor value for money

    “Steep room charge” “The breakfast buffet was not worth the money”

Review highlights

Room

62/100
12 reviews

Room is all right.

“A/C worked great” “Not enough toilet paper” “Soiled linens”

Service

62/100
6 reviews

Service is average, but very friendly.

“Life guard was excellent with my children” “Staff were nice and accommodating” “Cleaning staff were either inexperienced”

Value

44/100
4 reviews

Poor value for money.

“Steep room charge” “The breakfast buffet was not worth the money” “Had to pay for my kids”

Review highlights

Room

69/100
4 reviews

Room is all right.

“Amenities were excellent” “A/C worked great” “Not enough toilet paper”

Good to know

  • Poor access to parking

    “Parking everywhere was horrible” “Parking situation isn't ideal”

  • Friendly service

    “Staff was welcoming” “Front desk staff were helpful & polite”

  • Spacious rooms

    “Clean and large rooms” “Room was spacious and beautiful”

  • Great view

    “Wonderful view from our window” “Great view of the city”

Review highlights

Pool

87/100
69 reviews

Clean pool area.

“Jacuzzi clean and beautiful” “Pool was wonderful” “Loved the spa/pool”

Location

68/100
189 reviews

Location is ok. Not great access by car, with bad parking. Expensive parking. Centrally located, near restaurants, bars, and shopping.

“Museum very close” “Some good restaurants nearby” “Close to byward market”

Service

67/100
240 reviews

Friendly, more-or-less professional service, and so-so reception. Horrible housekeeping and restaurant service. Room service is average.

“Life guard was excellent with my children” “Staff was welcoming” “Cleaning staff were either inexperienced”

Cleanliness

65/100
161 reviews

Rooms and pool area moderately clean but bathrooms are dirty. Clean hotel facilities.

“Jacuzzi clean and beautiful” “Hair in the drains” “Stained lamp shades”

WiFi

65/100
21 reviews

WiFi is good value.

“Free internet” “Spotty wi-fi” “Good internet connection”

Room

63/100
356 reviews

Okay beds and poor furnishing in decently clean, poorly-maintained rooms. Large, new rooms, and great views. Terrible kitchenettes, minibars, TV's, and A/C. Bathrooms are large but dirty.

“Amenities were excellent” “A/C worked great” “Not enough toilet paper”

Value

51/100
155 reviews

Fairly good value for money. Acceptable breakfast prices. Bar and restaurant are expensive. Free internet.

“Buffet breakfasts were included” “Reasonable prices in hotel restaurant” “No free coffee in the morning”

Food

50/100
67 reviews

Terrible dining with a bad menu and high prices.

“Fluffy pancakes” “Reasonable prices in hotel restaurant” “Dining Room brusque”

Breakfast

49/100
61 reviews

Breakfast is reasonably priced, but not good.

“The breakfast buffet was not worth the money” “Plain omlets” “Moldy French toast”

Bar

46/100
24 reviews

Overpriced, poor bar.

“No free coffee in the morning” “No tea” “NO ALCOHOL”

Ranked top 42% by couples, with a score of 79

Good to know

  • Pleasant entrance area

    “Lobby is luxurious” “Quiet elevators”

  • Very quiet

    “Calm decor” “Corridors were quiet”

  • Expensive parking

    “Parking is expensive” “Parking too expensive”

  • Poor access to parking

    “Parking everywhere was horrible” “Parking situation isn't ideal”

Review highlights

Pool

91/100
8 reviews

Great pool.

“Jacuzzi clean and beautiful” “Pool was wonderful” “Loved the spa/pool”

Wellness

78/100
8 reviews

Great wellness & sports facilities.

“Decent fitness room” “Nice spa” “Pool and hot tub WERE clean”

Comfort

75/100
34 reviews

Comfortable, quiet, large rooms and decent beds.

“A/C worked great” “Amazing beds” “Renovated and very comfortable bed”

Room

68/100
57 reviews

Poorly-maintained, but clean enough rooms, and okay beds. Spacious rooms with excellent views.

“Amenities were excellent” “A/C worked great” “Not enough toilet paper”

Location

66/100
37 reviews

Location is ok. Expensive, terrible parking.

“Near the Parliament” “In the heart of downtown” “Museum very close”

Service

63/100
35 reviews

Friendly, more-or-less professional service, and so-so reception.

“Life guard was excellent with my children” “Staff very accommodating” “Cleaning staff were either inexperienced”

Food

56/100
8 reviews

Food is all right.

“Fluffy pancakes” “Reasonable prices in hotel restaurant” “No other dishes”

Value

46/100
23 reviews

Poor value for money.

“Steep room charge” “The breakfast buffet was not worth the money” “Had to pay for my kids”

Breakfast

43/100
10 reviews

Bad breakfast.

“The breakfast buffet was not worth the money” “Plain omlets” “Moldy French toast”

Ranked top 51% by families, with a score of 74

Good to know

  • Great pool

    “Jacuzzi clean and beautiful” “Pool was wonderful”

  • Bad breakfast

    “The breakfast buffet was not worth the money” “Plain omlets”

  • Great view

    “Wonderful view from our window” “Great view of the city”

  • Poor access to parking

    “Parking everywhere was horrible” “Parking situation isn't ideal”

Review highlights

Pool

89/100
21 reviews

Great pool.

“Jacuzzi clean and beautiful” “Pool was wonderful” “Loved the spa/pool”

Location

72/100
28 reviews

Great location. Expensive, terrible parking.

“Near the Parliament” “Right by the bridge” “In the heart of downtown”

Wellness

70/100
7 reviews

Great wellness & sports facilities.

“Decent fitness room” “Nice spa” “Pool and hot tub WERE clean”

Room

66/100
53 reviews

Okay beds and somewhat clean, big rooms with excellent views. Dilapidated rooms and bathrooms.

“Amenities were excellent” “A/C worked great” “Not enough toilet paper”

Service

63/100
31 reviews

Friendly service and acceptable reception.

“Life guard was excellent with my children” “Front desk staff were helpful & polite” “Cleaning staff were either inexperienced”

Breakfast

51/100
12 reviews

Decent and moderately priced breakfast.

“Buffet breakfasts were included” “Free breakfeast” “The breakfast buffet was not worth the money”

Value

51/100
33 reviews

Fairly good value for money. Acceptable breakfast prices.

“Reasonable prices in hotel restaurant” “The breakfast buffet was not worth the money” “Had to pay for my kids”

Food

47/100
10 reviews

Food is not good.

“In-room service food were dry” “Dining Room brusque” “Dirty cutlery”

Good to know

  • Clean hotel facilities

    “Facilities are clean” “Room and everything seemed clean”

  • Friendly service

    “Staff was welcoming” “Front desk staff were helpful & polite”

  • Nice building

    “Lobby is luxurious” “Calm decor”

Review highlights

Comfort

73/100
7 reviews

Rather comfortable.

“A/C worked great” “Amazing beds” “Renovated and very comfortable bed”

Location

68/100
10 reviews

Location is ok.

“In the heart of downtown” “Museum very close” “Close to byward market”

Service

64/100
13 reviews

Service is average, but very friendly.

“Life guard was excellent with my children” “Front desk people not smiling” “Cleaning staff were either inexperienced”

Cleanliness

64/100
11 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Jacuzzi clean and beautiful” “Bed sheet is a little dirty” “Dirty hotel rooms”

Room

59/100
16 reviews

Room cleanliness is acceptable.

“Amenities were excellent” “A/C worked great” “Not enough toilet paper”

Food

53/100
7 reviews

Food is all right.

“Fluffy pancakes” “Reasonable prices in hotel restaurant” “Dining Room brusque”

Value

47/100
11 reviews

Poor value for money.

“Steep room charge” “The breakfast buffet was not worth the money” “Had to pay for my kids”

Review highlights

Comfort

74/100
6 reviews

Very comfortable with alright beds.

“A/C worked great” “Amazing beds” “Renovated and very comfortable bed”

Location

73/100
6 reviews

Great location.

“Near the Parliament” “Right by the bridge” “In the heart of downtown”

Service

62/100
4 reviews

Service is adequate.

“Life guard was excellent with my children” “Staff were nice and accommodating” “Cleaning staff were either inexperienced”

Room

61/100
13 reviews

Average rooms with standard beds.

“A/C worked great” “Not enough toilet paper” “Toilet was stained”

Value

47/100
4 reviews

Poor value for money.

“Steep room charge” “The breakfast buffet was not worth the money” “Had to pay for my kids”

Review Semantics by TrustYou

Customer Reviews of Crowne Plaza Gatineau Ottawa

4.0 out of 5.Based on 253 guest reviews, Very Good

Property Description

On Vacation? Want to experience the best Gatineau Ottawa has to offer? The Crowne Plaza Gatineau-Ottawa is just minutes from some of the city of Ottawa's most famous landmarks. Our Four Star property is in close proximity from Parliament Hill, the Canadian Museum of Civilization, the Casino du Lac Leamy, the closest hotel to the New Canadian War Museum, and all major tourist attractions. The famous Gatineau Hills and the Route Verte bikeway network are at our door step. For the business traveler we are conveniently located in the heart of Gatineau's business district, minutes away from downtown Ottawa, next door to the Terrasse La Chaudière and major Federal and Provincial government offices.Our property features 224 rooms, ranging from traditional rooms to Presidential suites and offer free high speed wireless internet access. Take the time to enjoy our heated swimming pool, whirlpool as well as our exercise room. Our professional, friendly, multilingual staff offers personal assistance for any special needs that will make your stay more comfortable. The atmosphere is cozy, intimate, relaxed and inviting, which is what distinguishes us from any other hotel at which you have stayed.

Details / Other Expenses

Check In:3:00 PM
Check Out:1:00 PM
Year of Last Renovation:2012
Floors:14
Rooms:224
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:224
Handicap Rooms:3
Suites:12
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:14 View Spaces
Meeting Space:15540 sq. feet
Banquet Space:Holds 500 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:1.0 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:11am - 11:30 pm
Pool Info:
Indoor salt water pool;Open 7 days, Weekdays - 7h00-21h30Saturday - 8h00-21h00Sunday - 9h00-20h00
Policies / Expenses
Cancellation:
Individual, 4pmGroups 30 days prior to arrival
Nightly Parking:$16
Typical Group Deposit:25%
Total Taxes:14.97%
Total Misc Fees:$3.00 USD
(mandatory resort fees/taxes)
GST: Goods and Services Tax: 5.00 GST %
PST: Provincial Sales Tax: 9.98 PST %
Resort/Hotel Fee: 3.00 Per Night
Parking Fee:16.00 Per Night
Porterage Fee: 3.50 Per Item
Additional Person Fee:15.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee:150.00 Per Day
Food and Beverage Service Charge:15.00%
Banquet Labor Fees:11.00%
Avg. Buffet Breakfast Cost:14.95 Per Person

Amenities / Features


Pet Friendly? Yes! Pets are allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Ottawa International Airport (YOW) Distance: 16 KM/ 9.94 MI N Taxi Fee: $30.00 (CAD) Time by taxi: 25 min

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Served daily as of 6:30am in La Jardinière restaurant. Hot buffet for $14.95 per person (plus taxes and service).

About Crowne Plaza Hotels

  • Early check-in available and ideal for business travelers on the go
  • Luxurious, soft bedding and aromatherapy kit provided
  • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
  • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
  • Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

Previously known as:
Holiday Inn Plaza La Chaudiere, Holiday Inn Plaza La Chaudière

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Meeting Rooms and Banquet Rooms at Crowne Plaza Gatineau Ottawa

Below are the meeting, banquet, conference and event spaces at Crowne Plaza Gatineau Ottawa.

Feel free to use the Crowne Plaza Gatineau Ottawa meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Gatineau event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Nations ABC55 x 77 x 154028250/300--260100804524/20420500--
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Nations ABC

Nations ABC is a wonderful ballroom hall, very impressive! that room can also be divided in 3 parts A/B/C or AB/BC. Not to forget the wonderful terrace surrounded with natural light and waterfalls!
Room Type:
Ballroom
Total Size:
4028 Sq. Feet
Dimensions:
55 x 77 x 15 Ft.
Floor Level:
2
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
New meeting packages for as low as $40.95 per person! Contact us today to receive a full proposal.
Nations ABC Meeting Space Thumbnail 1
Nations ABC Meeting Space Thumbnail 2
Photo of Nations ABC
Nations Terrace63 x 30 x 15189080/100----------10/8--1802
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Nations Terrace

Room Type:
Foyer
Total Size:
1890 Sq. Feet
Dimensions:
63 x 30 x 15 Ft.
Floor Level:
2
Columns:
0
Windows:
15
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
New meeting packages for as low as $40.95 per person! Contact us today to receive a full proposal.
Chaudiere I & II45 x 26 x 101170144/170--12040304514/1020025015
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Chaudiere I & II

Chaudiere I & II is shaped as an L, with natural light and a permanent wooden dance floor. This room can be divided in 2 parts. A wonderful meeting hall for all type of meeting!
Room Type:
General Meeting Room
Total Size:
1170 Sq. Feet
Dimensions:
45 x 26 x 10 Ft.
Floor Level:
2
Columns:
0
Windows:
10
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
New meeting packages for as low as $40.95 per person! Contact us today to receive a full proposal.
Photo of Chaudiere I & II
Chûtes51 x 30 x 15153050/80----------7/5--1107
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Chûtes

Room Type:
Foyer
Total Size:
1530 Sq. Feet
Dimensions:
51 x 30 x 15 Ft.
Floor Level:
3
Columns:
0
Windows:
15
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
New meeting packages for as low as $40.95 per person! Contact us today to receive a full proposal.
Portage28 x 18 x 852024/30--12--1020--/--35305
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Portage

Portage is a small boardroom, for smaller meeting or ideal for breakouts.
Room Type:
General Meeting Room
Total Size:
520 Sq. Feet
Dimensions:
28 x 18 x 8 Ft.
Floor Level:
3
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
New meeting packages for as low as $40.95 per person! Contact us today to receive a full proposal.
Photo of Portage
Standish28 x 18 x 852024/30--12--1020--/--3530--
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Standish

Room Type:
General Meeting Room
Total Size:
520 Sq. Feet
Dimensions:
28 x 18 x 8 Ft.
Floor Level:
3
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
New meeting packages for as low as $40.95 per person! Contact us today to receive a full proposal.
Montcalm28 x 18 x 852024/30--12--1020--/--3530--
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Montcalm

Room Type:
General Meeting Room
Total Size:
520 Sq. Feet
Dimensions:
28 x 18 x 8 Ft.
Floor Level:
3
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
New meeting packages for as low as $40.95 per person! Contact us today to receive a full proposal.
Wellington28 x 18 x 852024/30--12--1020--/--3530--
Close This

Wellington

Room Type:
General Meeting Room
Total Size:
520 Sq. Feet
Dimensions:
28 x 18 x 8 Ft.
Floor Level:
3
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
New meeting packages for as low as $40.95 per person! Contact us today to receive a full proposal.
Outaouais20 x 30 x 8600--/----------15--/--------
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Outaouais

Room Type:
General Meeting Room
Total Size:
600 Sq. Feet
Dimensions:
20 x 30 x 8 Ft.
Floor Level:
3
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
New meeting packages for as low as $40.95 per person! Contact us today to receive a full proposal.
Photo of Outaouais
Gatineau20 x 30 x 8600--/----------12--/--------
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Gatineau

Room Type:
General Meeting Room
Total Size:
600 Sq. Feet
Dimensions:
20 x 30 x 8 Ft.
Floor Level:
3
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
New meeting packages for as low as $40.95 per person! Contact us today to receive a full proposal.
Photo of Gatineau
Châteauneuf60 x 30 x 10180080/100--604035358/5120170--
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Châteauneuf

Châteuneuf is a wonderful meeting hall with a fire place, very cozy and very welcoming for intimate receptions. This hall have is own bar set-up, very nice for evening reception!
Room Type:
General Meeting Room
Total Size:
1800 Sq. Feet
Dimensions:
60 x 30 x 10 Ft.
Floor Level:
Ground Level
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
New meeting packages for as low as $40.95 per person! Contact us today to receive a full proposal.
Photo of Châteauneuf

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