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Poor
2.0/5
Based on 80 guest reviews
- We have an outdoor pool ready for use
- Shuttle to airport available
- Fitness / Gym is on-site
- 299 rooms in hotel
- Hotel has 3 floors
- Hotel has 6 suites
- Check-in time: 3:00PM
- Group booking rating of 10.0/10
- 7 meeting rooms in hotel
Standard prices by room type for the next 60 days
Room Types
Check RatesAAA CAA Rate 1 King Guest Room Wheelchair Accessible Refrigerator Special Rate For AAA CAA Members I
Non-Smoking
Check RatesAAA CAA Rate 2 Double Beds Guest Room Special Rate For AAA CAA Members ID Required
Non-Smoking
Check RatesAAA Rate Well Appointed Guest Room with 2 Double Beds 361 Sq Ft 37inch Hd TV Nskg
Non-Smoking
Check RatesAARP Rate Well Appointed Guest Room with 2 Double Beds 361 Sq Ft 37inch Hd TV Nskg
Non-Smoking
Check RatesBreakfast For Business Guest Room - Free WiFi Parking Breakfast For 1 High Speed Internet
Non-Smoking
Check RatesBusiness Class Room 2 Double Beds Business Class Room Breakfast Additional Features
Non-Smoking
Check RatesBusiness Trip Package 1 King Concierge Room Breakfast Minifridge Hisp 15 USD Food Credit 1500 Club C
Non-Smoking
Check RatesBusiness Trip Package 1 King Concierge Room Breakfast WiFi 15 USD Food Credit 1500 Club Carlson Poin
Non-Smoking
Check RatesBusiness Trip Package 2 Double Beds Concierge Room Breakfast Minifridge Hisp 15 USD Food Credit 1500
Non-Smoking
Check RatesBusiness Trip Package 2 Double Beds Concierge Room Breakfast WiFi 15 USD Food Credit 1500 Club Carls
Non-Smoking
Check RatesClub Carlson Double Points 1 King Guest Room Wheelchair Accessible Refrigerator
Non-Smoking
Check RatesClub Carlson Double Points 2 Double Beds Concierge Room Breakfast Minifridge Hisp
Non-Smoking
Check RatesFree High Speed Internet Accessible 1 King Guest Room Wheelchair Accessible Refrigerator
Non-Smoking
Check RatesFree High Speed Internet Accessible Concierge Room Breakfast Parking Internet
Non-Smoking
Check RatesLove in The Air in Ontario Ca Guest Room Minifridge High Speed Internet Champagne Chocolate Strawber
Non-Smoking
Check RatesPark Travel 1 King Guest Room Wheelchair Accessible Refrigerator Stay 1 Nt Park in Lighted Parking F
Non-Smoking
Check RatesPark Travel 2 Double Beds Guest Room Stay 1 Nt Park in Lighted Parking For 21 Nt
Non-Smoking
Check RatesRomance Package Concierge Room Breakfast Parking Internet Dinner For 2 Up To 50 USD Value Choice Of
Non-Smoking
Check RatesRomance Package Guest Room - Free WiFi Parking Dinner For 2 Up To 50 USD Value Choice Of Wine
Non-Smoking
Check RatesRomance Package Guest Room Minifridge High Speed Internet Dinner For 2 Up To 50 USD Value Choice Of
Non-Smoking
Check RatesSenior Breaks 1 King Concierge Room Breakfast Minifridge Hisp Special Rate For Guests 60 and Over
Non-Smoking
Check RatesSenior Breaks 2 Double Beds Concierge Room Breakfast Minifridge Hisp Special Rate For Guests 60
Non-Smoking
Check RatesStay 3 Save 30pct Concierge Room Breakfast Minifridge High Speed Non Refundablesavings
Non-Smoking
Check RatesStay 3 Save 30pct Guest Room Minifridge High Speed Internet Non Refundablesavings
Non-Smoking
Local Attractions
Ontario Mills and Victoria Gardens for shopping. Ontario Convention center across the street.
Map Location of Ontario Gateway Hotel
Verified Reviews of Ontario Gateway Hotel
Below are the verified reviews from guests that we have booked recently: "Enjoyable Stay"
Overall Score4.0/ 5
The stay at the hotel was very good. WE enjoyed our meal at D Street.
John S. (Individual traveler, booked 1 room), from 
03-Nov-2019 Verified Review, stayed from Fri Nov 01 to Sat Nov 02 2019 at a $74.69 average nightly rate. 
"Will you read this??? I doubt it! There is never anyone at the front desk to ask a question."
Overall Score1.0/ 5
The carpets are torn. Dirty sheets are left in the hallway overnight. We left a phone charger. We have telephoned and telephoned. we were put on hold. No one ever comes back to answer. We have never been able to speak with housekeeping. My shower never got warm. the shower head could not be adjusted. The refrigerator was missing and had to call for it to be brought back' The television didn't work, no television at all Sunday night. Someone came at 7:30 am to fix the problem the following day. The pillowcase was dirty. The lighting in the room was poor. It made it difficult to do my work in the evening. Will you find the charger and let us know, room 2021 Fasteau, 310.897.1184.
Carollee S. (Individual traveler, booked 1 room), from
24-Jan-2019 Verified Review, stayed from Sun Jan 20 to Tue Jan 22 2019 at a $69.30 average nightly rate. "Awful"
Overall Score1.0/ 5
This place is awful. so run down and dirty.. the person staying in front of us had several eviction notices on the door.. the rooms smelled. The elevator smelled of mold. Worse place I have ever been to.
Rachel S. (Individual traveler, booked 1 room), from
11-Dec-2018 Verified Review, stayed from Sat Dec 08 to Sun Dec 09 2018 at a $72.15 average nightly rate. Property Description
The hotel is located adjacent to the Ontario International Airport and the site of the 225,000 square foot Ontario Convention Center. Your attendees flying in will be able to access the hotel quickly and hassle free with our continuous shuttle. For those attendees driving, we are immediately accessible off Interstates 10, 15 and 60. Complimentary use of the Executive Athletic Club with on-site masseuse, pool, spa, racquetball and tennis courts—lighted for night play. Pacific Grille Restaurant, serving breakfast Lunch and Dinner. “D” Street Bar and Grille dinner with a full Happy Hour service Monday-Friday.
Details / Other Expenses
| Check In: | 3:00PM |
| Check Out: | 12:00PM |
| Year of Last Renovation: | 2014 |
| Floors: | 3 |
| Rooms: | 299 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 299 |
| Handicap Rooms: | |
| Suites: | 6 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 7 View Spaces |
| Meeting Space: | 21000 sq. feet |
| Banquet Space: | Holds 500 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 4pm-11am |
| Pool Info: | Outdoor |
Policies / Expenses
| Cancellation: 24 hours prior | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 50.00 |
| Total Taxes: | 13.95% |
| Total Misc Fees: | $0.05 USD (mandatory resort fees/taxes) |
| State Tax: | 8.00% |
| Occupancy Tax: | 11.75% |
| City Tax: | 2.00% |
| Food and Beverage Tax: | 8.00% |
| Audio Visual Tax: | 8.00% |
| Resort/Hotel Fee: | 0.00 Per Night |
| Parking Fee: | 0.00 Per Night |
| Gym Fee: | 0.00 Per Day |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Food and Beverage Service Charge: | 21.00% |
| Audio Visual Service Charge: | 21.00% |
| Banquet Bartender Fees: | 350.00 Per Function |
| Chef Attendant Fees: | 75.00 Per Function |
| Avg. Continental Breakfast Cost: | 12.99 Per Person |
| Avg. Plated Breakfast Cost: | 14.99 Per Person |
| Avg. Buffet Breakfast Cost: | 17.99 Per Person |
| Avg. Plated Lunch Cost: | 22.99 Per Person |
| Avg. Buffet Lunch Cost: | 28.99 Per Person |
| Avg. Boxed Lunch Cost: | 19.99 Per Person |
| Avg. Plated Dinner Cost: | 32.99 Per Person |
| Avg. Buffet Dinner Cost: | 36.99 Per Person |
| Morning Break Cost: | 10.99 Per Person |
| Afternoon Break Cost: | 11.99 Per Person |
| Banquet Gallon of Coffee: | 45.00 Per Person |
| Banquet Soda: | 2.50 Per Person |
| Banquet Bottled Water: | 2.50 Per Person |
| Banquet Hosted Bar: | 8.00 Per Person/Per Hour |
| Banquet Reception w Hors d'oeuvres: | 20.00 Per Person/Per Hour |
Amenities / Features
- Air conditioning
- Airport Shuttle
- Alarm clock
- ATM
- Baggage storage facilities
- Breakfast in room
- Camping or barbeque facilities
- Car rental
- Central location
- Complimentary newspaper
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Dinner available
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Licensed bar
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Office in room available
- Private bathroom in room
- Radio in room
- Self controlled heating/cooling system
- Shop
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone in all rooms
- Television
- TV - Free Cable
- TV Channel: HBO
- TV Channel: Weather Channel
- TV Channel: ESPN
- TV Channel: Fox Sports
- TV Channel: Discovery Channel
- Tennis court
- Terrace
- Travellers cheques accepted
- TV room
- Voicemail
Airport & Shuttle Information
Ontario International Airport, Free Shuttle Service.
Local Shuttle Info: 24 hours
Breakfast Information
Breakfast Available for Purchase
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Free Parking
Internet / WiFI
Free Wifi
Previously known as:
Radisson Hotel Ontario Airport, Radisson Ontario Airport, Ontario Convention & Airport Hotel
Hotel Rate Trends at Ontario Gateway Hotel
The graph above is averages of room rates for both group/meeting quotes and the lowest online individual rates we could find at the time the group offer was entered. The most competitive group deal shown is 53.1% in June 2019 and the highest average individual rate is $208 in the month of June 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Ontario Gateway Hotel in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Ontario Gateway Hotel
Below are the meeting, banquet, conference and event spaces at Ontario Gateway Hotel.
Feel free to use the Ontario Gateway Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Ontario event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Grand Ballroom | 100 x 59 x 12 | 5900 | --/400 | 190 | 250 | -- | -- | -- | 25/12 | 500 | 500 | -- |
Close This Grand BallroomRoom Type: Ballroom Total Size: 5900 Sq. Mi Dimensions: 100 x 59 x 12 Ft. Floor Level: 1 Power Outlets: 8 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
Discounts apply with the purchase of Food and Beverage | ||||||||||||
| Lecture Hall | 70 x 43 x 13 | 3182 | --/-- | -- | 125 | -- | -- | -- | --/-- | 125 | -- | -- |
Close This Lecture HallRoom Type: Auditorium Total Size: 3182 Sq. Mi Dimensions: 70 x 43 x 13 Ft. Floor Level: 3 Power Outlets: 25+ Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? Yes Built In A/V? Yes Amenities Available
Discounts apply with the purchase of Food and Beverage  | ||||||||||||
| Salon A & B | 51 x 31 x 9 | 1581 | --/80 | -- | 50 | 40 | 40 | -- | --/-- | 100 | -- | -- |
Close This Salon A & BRoom Type: General Meeting Room Total Size: 1581 Sq. Mi Dimensions: 51 x 31 x 9 Ft. Floor Level: 1 Power Outlets: 4 Columns: 0 Windows: 1 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
Discounts apply with the purchase of Food and Beverage | ||||||||||||
| Room 306 | 35 x 34 x 10 | 1190 | --/70 | 35 | 40 | 30 | 25 | -- | --/-- | 60 | -- | -- |
Close This Room 306Room Type: General Meeting Room Total Size: 1190 Sq. Mi Dimensions: 35 x 34 x 10 Ft. Floor Level: 3 Power Outlets: 4 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
Discounts apply with the purchase of Food and Beverage | ||||||||||||
| Room 321 | 34 x 28 x 10 | 952 | --/60 | -- | 30 | 36 | 26 | -- | --/-- | 106 | -- | -- |
Close This Room 321Room Type: General Meeting Room Total Size: 952 Sq. Mi Dimensions: 34 x 28 x 10 Ft. Floor Level: 3 Power Outlets: 4 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
Discounts apply with the purchase of Food and Beverage | ||||||||||||
| Room 320 | 29 x 22 x 10 | 638 | --/40 | 30 | 27 | 15 | 18 | 15 | --/-- | 50 | 45 | -- |
Close This Room 320Room Type: General Meeting Room Total Size: 638 Sq. Mi Dimensions: 29 x 22 x 10 Ft. Floor Level: 3 Power Outlets: 4 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
Discounts apply with the purchase of Food and Beverage | ||||||||||||
| Boardroom 1 | 26 x 17 x 9 | 442 | --/-- | -- | -- | -- | -- | 10 | --/-- | -- | -- | -- |
Close This Boardroom 1Room Type: Boardroom Total Size: 442 Sq. Mi Dimensions: 26 x 17 x 9 Ft. Floor Level: 3 Power Outlets: 2 Columns: 0 Windows: 1 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
Discounts apply with the purchase of Food and Beverage  | ||||||||||||
Planning an Event? Ontario Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Ontario Gateway Hotel
What time is check in?
Check in time is 3:00PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Ontario Gateway Hotel have?
There are 299 rooms in the property.
Is there any meeting space at Ontario Gateway Hotel?
Yes, they have 7 meeting rooms that can support various table layouts.
What kind of breakfast is at Ontario Gateway Hotel?
Breakfast Available for Purchase
What parking is available at Ontario Gateway Hotel?
Free Parking
How much does internet cost?
Free Wifi
Can I get a AAA rate at Ontario Gateway Hotel?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Guest Room Special Rate For AAA CAA Members ID Required
Can I get a Senior or AARP rate at Ontario Gateway Hotel?
Yes, they have stay dates that support Senior hotel discounts. Example room type: AARP Rate Well Appointed Guest Room with 2 Double Beds 361 Sq Ft 37inch Hd TV Nskg
Is there a gym at Ontario Gateway Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Is there room service at Ontario Gateway Hotel?
Yes. Room service could have been improved. Almost all guests complained about the room service.
Is there shopping nearby?
Yes. Very close to shopping. Great shopping. All guests liked the proximity to shopping.
Are there good dining options at Ontario Gateway Hotel?
Dining experience could be nicer. For 67%, the dining experience was not enjoyable.
Is there a WiFi internet?
Yes. WiFi system needs upgrading. Wifi quality could be improved. Almost all guests said the wifi quality was bad.
Are there rooms with kitchenettes?
Yes. Kitchenette needs more attention. Most guests were unsatisfied with the kitchenette.
Is there a pool at Ontario Gateway Hotel?
Yes, there is a pool on-site at the property. Outdoor.
Testimonials:
"Country Inn and Suites was fantastic. Dianna Landon and the staff was great. I would highly recommend this site for any group." A.P. - Waynesboro, MS
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