Quality Inn

10 West Orvis St., Massena, NY 13662 United States (USA)
View Map Reservations: 1-800-760-7718
2.5 Star Property
44.930400-74.893080
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Check availability
Average
3.0/5

Based on 108 guest reviews

Show Guest Reviews
  • Comp. Breakfast
  • The Avg. Group Saves 20.2%!
  • Fitness + Health Center
  • 85 rooms in hotel
  • 4 floors in property
  • 3 suites in property
  • Check-in time: 3:00 PM
  • Groups/Meetings rating of 10.0/10
  • 3 meeting rooms in hotel

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Barnhart Beach/Campgrounds, Massena Town Beach Akwesasne Mohawk Casino Eisenhower Locks

Verified Reviews of Quality Inn

Below are the verified reviews from guests that we have booked recently:
"Was billed for two rooms when only had one roommate."
Overall Score4.0/ 5
Was billed for two rooms. My reserved room was occupied when we arrived and were assigned another room. Charged for both, on hold for 10 minutes yesterday.
(Individual traveler, booked 1 room), from US flag
05-Jun-2020 Verified Review, stayed from Tue Jun 02 to Wed Jun 03 2020 at a $109.92 average nightly rate.
"Extremely Disappointed"
Overall Score4.0/ 5
I did not stay at your hotel due to the Covid19 pandemic that is currently happening and all restrictions in place by our Canadian government due to this. We've stayed at your hotel every year at this time for the Massena figure skating competition which was canceled due to the pandemic. We had booked a "non cancelation" room. We've never had to cancel before. I called the one 800 number three weeks ago to request for cancellation given these circumstances. The agent said he was submitting a cancelation courtesy request directly to your hotel. We have yet to receive any confirmation of this request. I'm extremely disappointed that your non cancelation policy would not have been waved considering the world wide crisis we are currently in. Different accommodation/hotel will need to be considered by our entire group when we plan for this competition next year.
(Individual traveler, booked 1 room), from US flag
29-Mar-2020 Verified Review, stayed from Fri Mar 27 to Sun Mar 29 2020 at a $90.95 average nightly rate.
"I will never book there again."
Overall Score2.0/ 5
This budget MOTEL tried scamming us and force us to upgrade to a suite told us no non smoking rooms avail but they lied and we cancelled our stay and went to another hotel.
(Individual traveler, booked 1 room), from US flag
30-Aug-2019 Verified Review, stayed from Mon Aug 26 to Wed Aug 28 2019 at a $110.69 average nightly rate.
"I will never book there again."
Overall Score2.0/ 5
This budget MOTEL tried scamming us and force us to upgrade to a suite told us no non smoking rooms avail but they lied and we cancelled our stay and went to another hotel.
(Individual traveler, booked 1 room), from US flag
30-Aug-2019 Verified Review, stayed from Mon Aug 26 to Wed Aug 28 2019 at a $110.69 average nightly rate.
"Rooms"
Overall Score3.0/ 5
The room smell alot of humidity, I had problem staying in the room The breakfast area was great Very clean.
(Individual traveler, booked 1 room), from US flag
26-Aug-2019 Verified Review, stayed from Sat Aug 24 to Sun Aug 25 2019 at a $89.99 average nightly rate.
3.0 out of 5. Based on 108 guest reviews

Property Description

Located in downtown Massena,NY, less than 1 mile from the Massena Arena, and the high school. 12 miles from Akwesasne Mohawk Casino. 3 miles from St Lawrence Centre Arena/Mall. 3 meeting/banquet facilities. Restaurant/lounge on premises.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2009
Floors: 4
Rooms: 85
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 75
Handicap Rooms: 0
Suites: 3
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 3 View Spaces
Meeting Space: 1984 sq. feet
Banquet Space: Holds 225 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 1.0 Mi
Dist. to Nearest Gym: 0.3 Mi
Lounge/Bar Hours: 11am-Midnight
Policies / Expenses
Cancellation:
24 hours before scheduled arrival, by 4pm
Nightly Parking: 0
Typical Group Deposit: 50%
Total Taxes: 11.00%
Total Misc Fees: $10.00 USD
(mandatory resort fees/taxes)
State Tax: 8.00 Per Night
Occupancy Tax: 3.00 Per Night

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Central location
  • Charge for early check out
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Radio in room
  • Refrigerator
  • Restaurant
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Travellers cheques accepted

Airport & Shuttle Information

Richards Field Massena Int'l Airport, 7 miles from hotel, no shuttle, cab fare $10.00.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary Continental breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Pets allowed. No more than 2 dogs. 60lbs weight limit. $50.00 fee upon check-in, refundable if no damage has occurred.

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Hotel Rate Trends at Quality Inn

Rate fluctuations of Quality Inn

The graph above is averages of room rates for both group rates and the lowest online individual rates we could find at the time the group offer was placed. The lowest group rate shown is 21.9% in January 2020 and the highest average individual rate is $136 in the month of August 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Quality Inn

Below are the meeting, banquet, conference and event spaces at Quality Inn.

Feel free to use the Quality Inn meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Massena event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Meeting Room 3 20 x 32 x 9 0--/----44--------/--67----
Close This

Meeting Room 3

Room Type:
General Meeting Room
Total Size:
0 Sq. Mi
Dimensions:
20 x 32 x 9 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
    Meeting Room 1 20 x 32 x 9 0--/----44--------/--67----
    Close This

    Meeting Room 1

    Room Type:
    General Meeting Room
    Total Size:
    0 Sq. Mi
    Dimensions:
    20 x 32 x 9 Ft.
    Floor Level:
    Natural Light?:
    No
    Obstructions?
    No
    Built In Screens?
    No
    Built In Stage?
    No
    Built In A/V?
    No
    Amenities Available
      Meeting Room 2 22 x 32 x 9 0--/----48--------/--74----
      Close This

      Meeting Room 2

      Room Type:
      General Meeting Room
      Total Size:
      0 Sq. Mi
      Dimensions:
      22 x 32 x 9 Ft.
      Floor Level:
      Natural Light?:
      No
      Obstructions?
      No
      Built In Screens?
      No
      Built In Stage?
      No
      Built In A/V?
      No
      Amenities Available

        FAQs about Quality Inn

        What time is check in?

        Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

        What time is check out?

        Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

        How many rooms does Quality Inn have?

        There are 85 rooms in the property.

        Is there any meeting space at Quality Inn?

        Yes, they have 3 meeting rooms that can support various table layouts.

        What kind of breakfast is at Quality Inn?

        Complimentary Continental breakfast

        Is there a gym at Quality Inn?

        Yes, there is a gym/fitness area available on-site at the property.

        Testimonials:

        Testimonials icon
        "This is a great way to book a hotel, especially for a family affair." P.C. - Atlanta, GA

        Find Out More Check Rates