REAL INN CIUDAD JUÁREZ

Blvd. Teofilo Borunda 6941, Ciudad Juarez 32617 MX
3.5 Star property
31.69043 -106.42291
Check availability
Average
3.0/ 5

Based on 36 guest reviews

Show Guest Reviews
  • Rates typically range from MX$62.57 to MX$85.30 MXN Find Deals
  • Has valet parking
  • Fitness / Gym is on-site
  • Check in: 3 PM
  • Indoor swimming pool available

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Room Types

Check Rates Deluxe Room European Plan
Non-Smoking
Check Rates Super Saver Ep
Non-Smoking

Summary of Verified Reviews

Good to know

  • Poor bathroom

    “No bathtub” “No bathroom”

  • Clean hotel facilities

  • Poorly-maintained rooms

    “Safe was not working” “AC didn't work”

  • Bad air conditioning

    “AC didn't work”

Review highlights

Location

86/100
26 reviews

Great location.

“Close to a mall” “Close to a plaza” “Free shuttle”

Value

85/100
22 reviews

Best value for money. Fair breakfast prices.

“Everything including” “Hotel staff including” “Free shuttle”

Service

80/100
51 reviews

Service is professional and friendly.

“Efficient and friendly staff” “Hotel staff including” “Excellent service”

Cleanliness

68/100
25 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Pillows, it was clean” “Room was clean and comfortable” “Clean room”

Breakfast

65/100
17 reviews

Affordable, fairly tasty breakfasts.

“Hot breakfast included” “Free buffet breakfast” “Breakfast could be much better”

Amenities

54/100
15 reviews

Average hotel building.

“Secured entry” “Nice decoration”

Room

44/100
79 reviews

Shabby, little room with bad air conditioners and televisions. Bad bathrooms and furnishing, but okay beds and decently clean.

“Safe was not working” “No heating in the restaurant” “AC didn't work”

Pool

13/100
8 reviews

Bad pool.

Ranked top 42% by families, with a score of 77

Good to know

  • Great location

    “Close to a mall” “Close to a plaza”

  • Fantastic service

    “Efficient and friendly staff” “Hotel staff including”

  • Room is not nice

    “Safe was not working” “No heating in the restaurant”

Review highlights

Location

83/100
4 reviews

Great location.

“Close to a mall” “Close to a plaza” “Free shuttle”

Value

81/100
5 reviews

Best value for money.

“Everything including” “Hotel staff including” “Free shuttle”

Service

79/100
7 reviews

Fantastic service.

“Efficient and friendly staff” “Hotel staff including” “Excellent service”

Comfort

45/100
6 reviews

Okay beds but not comfortable overall.

“AC didn't work” “Low quality matress”

Room

41/100
11 reviews

Rooms are subpar, but beds are decent.

“Safe was not working” “No heating in the restaurant” “AC didn't work”

Ranked top 53% by couples, with a score of 79

Good to know

  • Best value for money

    “Everything including” “Hotel staff including”

  • Fantastic service

    “Efficient and friendly staff” “Hotel staff including”

  • Great location

    “Close to a mall” “Close to a plaza”

  • Room is not nice

    “Safe was not working” “No heating in the restaurant”

Review highlights

Value

84/100
5 reviews

Best value for money.

“Everything including” “Hotel staff including” “Free shuttle”

Service

81/100
7 reviews

Fantastic service.

“Efficient and friendly staff” “Hotel staff including” “Excellent service”

Location

80/100
4 reviews

Great location.

“Close to a mall” “Close to a plaza” “Free shuttle”

Comfort

46/100
7 reviews

Okay beds but not comfortable overall.

“AC didn't work” “Low quality matress”

Room

45/100
11 reviews

Rooms are subpar, but beds are decent.

“Safe was not working” “No heating in the restaurant” “AC didn't work”

Ranked top 18% by business travelers, with a score of 83

Good to know

  • Great location

    “Close to a mall” “Close to a plaza”

  • Fantastic service

    “Efficient and friendly staff” “Hotel staff including”

  • Room is not nice

    “Safe was not working” “No heating in the restaurant”

Review highlights

Location

88/100
5 reviews

Great location.

“Close to a mall” “Close to a plaza” “Free shuttle”

Service

79/100
7 reviews

Fantastic service.

“Efficient and friendly staff” “Hotel staff including” “Excellent service”

Food

63/100
4 reviews

Food is all right.

“No heating in the restaurant” “Great restaurant” “Great food”

Room

47/100
9 reviews

Room is not nice.

“Safe was not working” “No heating in the restaurant” “AC didn't work”

Ranked top 27% by solo travelers, with a score of 84

Good to know

  • Room is not nice

    “Safe was not working” “No heating in the restaurant”

Review highlights

Room

48/100
5 reviews

Room is not nice.

“Safe was not working” “No heating in the restaurant” “AC didn't work”

Good to know

  • Fair breakfast prices

    “Hot breakfast included” “Free buffet breakfast”

  • Poorly-maintained rooms

    “Safe was not working” “AC didn't work”

  • Poor bathroom

    “No bathtub” “No bathroom”

  • Friendly service

    “Efficient and friendly staff” “All the staff very friendly”

Review highlights

Value

91/100
19 reviews

Best value for money. Fair breakfast prices.

“Everything including” “Hotel staff including” “Free shuttle”

Location

88/100
10 reviews

Great location.

“Close to a mall” “Close to a plaza” “Free shuttle”

Service

81/100
27 reviews

Friendly service.

“Efficient and friendly staff” “Hotel staff including” “Excellent service”

Breakfast

69/100
12 reviews

Affordable, fairly tasty breakfasts.

“Hot breakfast included” “Free buffet breakfast” “Great breakfast”

Cleanliness

68/100
13 reviews

Room cleanliness is acceptable.

“Pillows, it was clean” “Room was clean and comfortable” “Clean room”

Amenities

50/100
8 reviews

Hotel building is alright, but amenities are lacking.

Room

43/100
40 reviews

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.

“Safe was not working” “No heating in the restaurant” “AC didn't work”

Ranked top 54% by families, with a score of 78

Good to know

  • Room is not nice

    “Safe was not working” “No heating in the restaurant”

  • Fantastic service

    “Efficient and friendly staff” “Hotel staff including”

Review highlights

Service

82/100
4 reviews

Fantastic service.

“Efficient and friendly staff” “Hotel staff including” “Excellent service”

Room

39/100
6 reviews

Room is not nice.

“Safe was not working” “No heating in the restaurant” “AC didn't work”

Good to know

  • Fantastic service

    “Efficient and friendly staff” “Hotel staff including”

  • Room is not nice

    “Safe was not working” “No heating in the restaurant”

Review highlights

Service

80/100
5 reviews

Fantastic service.

“Efficient and friendly staff” “Hotel staff including” “Excellent service”

Room

47/100
6 reviews

Room is not nice.

“Safe was not working” “No heating in the restaurant” “AC didn't work”

Good to know

  • Clean hotel facilities

  • Poor bathroom

    “No bathtub” “No bathroom”

  • Bad furniture

  • Friendly service

    “Efficient and friendly staff” “All the staff very friendly”

Review highlights

Location

84/100
16 reviews

Great location.

“Close to a mall” “Close to a plaza” “Free shuttle”

Service

78/100
24 reviews

Friendly service.

“Efficient and friendly staff” “Hotel staff including” “Excellent service”

Cleanliness

68/100
12 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Pillows, it was clean” “Room was clean and comfortable” “Clean room”

Breakfast

61/100
5 reviews

Breakfast is average.

“Hot breakfast included” “Free buffet breakfast” “Breakfast could be much better”

Amenities

58/100
7 reviews

Average hotel building.

“Secured entry” “Nice decoration”

Comfort

51/100
17 reviews

Beds are decent and generally comfortable.

“Pillows, it was clean” “AC didn't work” “Low quality matress”

Room

44/100
39 reviews

Room is not nice. Bad bathrooms and furnishing, but okay beds and decently clean.

“Safe was not working” “No heating in the restaurant” “AC didn't work”

Pool

14/100
6 reviews

Bad pool.

Ranked top 62% by couples, with a score of 75

Good to know

  • Fantastic service

    “Efficient and friendly staff” “Hotel staff including”

  • Room is not nice

    “Safe was not working” “No heating in the restaurant”

Review highlights

Service

81/100
6 reviews

Fantastic service.

“Efficient and friendly staff” “Hotel staff including” “Excellent service”

Comfort

45/100
6 reviews

Uncomfortable.

“AC didn't work” “Low quality matress”

Room

42/100
8 reviews

Room is not nice.

“Safe was not working” “No heating in the restaurant” “AC didn't work”

Ranked top 43% by families, with a score of 81

Good to know

  • Fantastic service

    “Efficient and friendly staff” “Hotel staff including”

  • Room is not nice

    “Safe was not working” “No heating in the restaurant”

Review highlights

Service

76/100
3 reviews

Fantastic service.

“Efficient and friendly staff” “Hotel staff including” “Excellent service”

Room

46/100
5 reviews

Room is not nice.

“Safe was not working” “No heating in the restaurant” “AC didn't work”

Good to know

  • Room is not nice

    “Safe was not working” “No heating in the restaurant”

Review highlights

Room

45/100
3 reviews

Room is not nice.

“Safe was not working” “No heating in the restaurant” “AC didn't work”

Review Semantics by TrustYou

Customer Reviews of Real Inn Ciudad Juárez

3.0 out of 5. Based on 36 guest reviews , Average

Property Description

Property Location
With a stay at Real Inn Ciudad Juárez in Ciudad Juarez, you'll be in the business district and convenient to Central Park and American Consulate. This hotel is within the vicinity of Plaza Las Misiones and Paso del Norte Cultural Center.

Rooms
Make yourself at home in one of the 135 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Rec, Spa, Premium Amenities
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features include complimentary wireless Internet access, gift shops/newsstands, and shopping on site.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. This hotel has 9 meeting rooms available for events. Free valet parking is available onsite.

Amenities / Features

  • Air conditioning
  • Bathtub or shower
  • Blackout drapes/curtains
  • Climate control
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Desk
  • Free cribs/infant beds
  • Free toiletries
  • Free WiFi
  • Hair dryer
  • In-room safe (laptop compatible)
  • Iron/ironing board
  • Private bathroom
  • Rollaway/extra beds available
  • Room service (24 hours)
  • Satellite TV service
  • Television
  • Turndown service

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