Quality Hotel & Suites at the Falls

240 1st St., Niagara Falls, NY 14303 United States (USA) near Exit 22 on I-190 (~3.6mi)
View Map Reservations: 1-800-760-7718
2 Star Property
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

One block walking distance to Niagara Falls, Seneca Niagara Casino, Maid of the Mist and much more...

Verified Reviews of Quality Hotel & Suites at the Falls

Below are the verified reviews from guests that we have booked recently:
"Construction was too loud."
Overall Score2.0/ 5
We have to live our room early in the morning due to loud construction and came back late evening and was still going on when we call the front desk they said they will be done by 9pm and they said that's okay to deal with it.
(Individual traveler, booked 1 room), from US flag
06-Apr-2021 Verified Review, stayed from Tue Mar 30 to Sat Apr 03 2021 at a $77.99 average nightly rate.
"Excellent A real nice stay"
Overall Score5.0/ 5
We enjoyed our stay very much. The breakfast was good and the rooms were clean. The service was great and the people were friendly. And the price was very reasonable for what we got. We would definitely return again.
(Individual traveler, booked 1 room), from CA flag
10-Nov-2019 Verified Review, stayed from Sat Nov 02 to Fri Nov 08 2019 at a C$85.46 average nightly rate.
Overall Score1.0/ 5
upon arrival the check in process was lengthy and the person checking us in was very rude. when we got to our room we noticed we had clean bath towels and hand towels but no wash cloths, assuming they must have forgot to leave wash cloths we just used the hand towels. the next morning by friend came out of the bathroom and said there were two dirty wash cloths in the shower and we hadn't even used the shower yet. I reported it to the front desk but they didn't seem concerned by the lack of cleanliness and that pre used wash cloths were left in the room and apparently meant for us since they didn't put clean ones in our room. Will definitely not stay there again.
(Individual traveler, booked 1 room), from US flag
03-Sep-2019 Verified Review, stayed from Fri Aug 30 to Sat Aug 31 2019 at a $98.10 average nightly rate.
"Fake Clean"
Overall Score2.0/ 5
Well we were thankful that it was pet friendly but there was a chew hole in rug when we got there, the refrigerator had food it in, the microwave had the previous customer receipt that he cooked food on, can't trust the cleaning. The tub filled more than 1/4 up while showering. Bathroom was old and panted over plaster to look new but I have stayed in worst places. Free breakfast, bread with bagel, toaster only did one side of bread some small frozen pastries and cheerio"s. Coofie and tea only. Staff was nice.
(Individual traveler, booked 1 room), from US flag
07-Nov-2018 Verified Review, stayed from Tue Nov 06 to Wed Nov 07 2018 at a $66.60 average nightly rate.
3.0 out of 5. Based on 710 guest reviews

Property Description

The Quality Hotel & Suites "At the Falls" is perfectly located across from the Conference and Events Center Niagara Falls, one block from the Seneca Niagara Casino and the Niagara Falls State park, steps away from Canada and many more exciting attractions, excellent dining and entertainment. For your convenience and pleasure, we offer an indoor heated pool/whirlpool, gift shop, cigar humidor, Legends Bar & Grill and onsite concierge and Wedding Chapel

What you need to know

Hotel Features – Quality Hotel and Suites at the Falls offers 213 guest rooms, a banquet hall, and a host of amenities and services to visitors of the Niagara Falls area. With meeting rooms and an on-site wedding chapel, this hotel is ideal for conventions, weddings, and other special events.

Guest Rooms – Guest rooms at the Quality Hotel and Suites were recently updated to feature a more modern décor and appeal to today’s traveler. Every room includes a television, desk, hair dryer, and iron and ironing board. Refrigerators can be made available upon request, as well as rollaway cots and cribs. Guests can choose from standard double- or king-size rooms that include an in-room safe and wireless Internet service. King rooms also boast a flat-screen television and a pull-out sofa. Parlor suites include a separate living area, idea, ideal for those traveling with families. And, for a more luxurious setting, Quality Hotel and Suite’s Jacuzzi suites offer a setting designed for both relaxation and romance.

Nearby Attractions – The local area around the Quality Hotel and Suites offers a variety of activities for guests. Engaging venues, like those of Clifton Hill, provide travelers with thought-provoking and conversation-stimulating tours. The tranquility of the Falls adds a calming effect to the busy traveler and with choices in dining that rival any big city, guests will look for ways to work off big meals. Why not walk around Niagara State Park?

Perks & Amenities – Guests of the Quality Hotel and Suites will find everything from a cigar shop and smoking lounge to a wedding chapel on-site. Also on the property is Legends Bar and Grill. A heated indoor pool and spa completes the vacation experience.

Details / Other Expenses

Check In: 4:00 pm
Check Out: 11:00 am
Year of Last Renovation: 2009
Floors: 4
Rooms: 212
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 212
Handicap Rooms: 13
Suites: 22
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Meeting Space: 3600 sq. feet
Banquet Space: Holds 400 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 2.0 Mi
Lounge/Bar Hours: 11am to 2am
FEMA Approved: Yes
Pool Info: 8am-10pm
Policies / Expenses
24 hours prior to arrival before 4pm
Nightly Parking: 0.00
Typical Group Deposit: 50%
Total Taxes: 15.00%
Total Misc Fees: $1.50 USD
(mandatory resort fees/taxes)
State Tax: 8.00%
Occupancy Tax: 5.00%
Food and Beverage Service Charge: 26.00%
Avg. Buffet Breakfast Cost: 10.00 Per Person (Breakfast is not included)

Amenities / Features

  • Air conditioning
  • Alarm clock
  • ATM
  • Central location
  • Child facilities
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Licensed bar
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
  • Voicemail
  • Wedding Chapel

Airport & Shuttle Information

20 minutes drive from the Buffalo/Niagara International Airport

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Breakfast is not included with room

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
pet friendly with a $30.00 per pet fee

Internet / WiFI

Complimentary wifi throughout hotel.

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

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FAQs about Quality Hotel & Suites at the Falls

What time is check in?

Check in time is 4:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Quality Hotel & Suites at the Falls have?

There are 212 rooms in the property.

Is there any meeting space at Quality Hotel & Suites at the Falls?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Quality Hotel & Suites at the Falls?

Breakfast is not included with room

How much does internet cost?

Complimentary wifi throughout hotel.

Is there room service at Quality Hotel & Suites at the Falls?

Yes. Room service could have been improved. Every guests reviewed complained about the room service.

Is there shopping nearby?

Yes. Great shopping. All guests liked the proximity to shopping.

Are there good dining options at Quality Hotel & Suites at the Falls?

Dining experience could be nicer. For 61%, the dining experience was not enjoyable. Dining area could have been cleaner. Unclean dining area, according to 86%.

Is there a WiFi internet?

Yes. WiFi system needs upgrading. Wifi quality could be improved. Almost all guests said the wifi quality was bad.

Are there rooms with kitchenettes?

Yes. Kitchenette needs more attention. The majority of guests were unsatisfied with the kitchenette.

Is there a bar?

Yes. Good bar service. Lovely bar service, according to 100%.

Is there a pool at Quality Hotel & Suites at the Falls?

Yes, there is a pool on-site at the property. 8am-10pm.


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"Thank you, everything went very well and I have recommended your site to several people and I will use you next time I have to make a group booking. You made my job so easy, it was so nice having hotels send bids to me instead of me spending hours calling hotels." J.A. - Mount Pleasant, SC

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