DOUBLETREE BY HILTON LONDON HEATHROW AIRPORT

745 Bath Rd., Hounslow TW59QE GB
4.0 Star property
51.47994 -0.41165
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Very Good
4.0/ 5

Based on 1402 guest reviews

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  • Check-in time: 2 PM

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Summary of Verified Reviews

Summary of 2,963 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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82
Very Good

Very good city hotel. Close to Heathrow Airport. Great reception and close to the airport. Great shopping. Popular among business travelers.

“Close to food shops” “Lovely big rooms”

Great Overall Ranking Top 14% in city
Excellent City Hotel Top 1% in city
Excellent Economy Hotel Top 4% in city
Most Comfortable In City
Best Breakfast In City

Good to know

  • Good access to airport

    “Proximity to Heathrow and bus routes” “A fair distance from the airport”

  • Great reception

    “Excellent desk staff” “Excellent front desk service”

  • Comfortable beds

    “Excellent mattress” “Great nights sleep”

  • Clean rooms

    “Immaculately clean accommodation” “Very modern and clean rooms”

Review highlights

Vibe

83/100
197 reviews

Awesome vibe. Modern Hotel. Stylish Hotel. Unpleasant entrance area. Luxurious Hotel. Good choice for a city trip. Fine for a budget trip. Good for business people.

“Hotel facilities are new and modern” “Enjoyed the suburb feeling” “Bathroom well appointed”

Cleanliness

82/100
423 reviews

Clean in the restaurants and guest rooms. Clean hotel facilities. Dirty bathroom.

“Immaculately clean accommodation” “Very modern and clean rooms” “Spotless bathroom”

Location

82/100
742 reviews

Great location. Near public transport, airport, and train station. Expensive, terrible parking. Great sightseeing, restaurants and shopping nearby. Reasonably accessible by car. City centre is hard to reach.

“Proximity to Heathrow and bus routes” “Location was excellent” “Great view of the airport”

Service

81/100
1070 reviews

Friendly service in reception, but not in the restaurant. Acceptably professional staff and mediocre bar service. Room service is perfect. Wonderful management and housekeeping staff.

“Staff was wonderful and helpful” “Brilliant room service” “Excellent Reception staff”

Breakfast

77/100
262 reviews

Tasty , yet expensive breakfasts.

“Excellent buffet breakfast” “The breakfast buffet was excellent” “Delicious breakfasts”

WiFi

77/100
104 reviews

Fast and cheap WiFi.

“Excellent wi fi facility” “Free Wi-fi” “Excellent free wifi service”

Comfort

74/100
556 reviews

Large, comfortable rooms. Tranquil room with excellent beds and sizable bathrooms.

“AC works perfectly” “Lovely big rooms” “Loved the bed and bedding”

Amenities

72/100
150 reviews

Good handicap accessible facilities. Nice building. Unacceptable entrance area with mediocre facilities. Beautiful architecture.

“Excellent facilities” “Hotel appears well appointed” “Hotel facilities are new and modern”

Food

72/100
464 reviews

Clean dining area, good desserts and fruits, and a nice overall dining experience. Restaurant is expensive, and the menu is alright, but side dishes are not great. Untasty beef dishes & steak.

“Homemade soup was delicious” “Perfect rib eye steak” “Food was delicious”

Room

69/100
1061 reviews

Modern rooms with excellent beds. Spacious, tidy rooms with great TV's. Bathrooms are large but dirty. No views, poor furnishings and substandard room maintenance. Unacceptable minibars and kitchenettes.

“Immaculately clean accommodation” “AC works perfectly” “Air con/heating was a nightmare”

Value

66/100
470 reviews

Fairly good value for money. Bar and restaurant are expensive. Free internet. Expensive breakfast.

“Free yummy cookie” “Does not have free Wi-Fi” “High parking charges”

Bar

61/100
108 reviews

Alright but overpriced bar. Bar service is acceptable.

“Complimentary drink” “Not even a bottle of water” “Very nice lobby and bar area”

Pool

20/100
7 reviews

Bad pool.

“No swimming pool” “No pool”

Wellness

19/100
18 reviews

Bad fitness area.

“Doesn't have a gym” “Gym room too small” “No gym in the hotel”

Ranked top 11% by couples, with a score of 82

Good to know

  • New rooms

    “New matress” “Very modern and clean rooms”

  • Unpleasant entrance area

    “Lobby was small” “Poor seating areas”

  • Great dining experience

    “Correct starter” “Staff serving in Dining Room also very friendly”

  • Clean dining area

Review highlights

Service

82/100
192 reviews

Friendly and somewhat professional staff, great at reception but subpar in the restaurant. Room service is perfect.

“Staff was wonderful and helpful” “Brilliant room service” “Excellent Reception staff”

Location

82/100
149 reviews

Great location, near nice bars and restaurants. Near to public transport and the airport. Expensive, terrible parking. Reasonably accessible by car.

“Proximity to Heathrow and bus routes” “Location was excellent” “Great view of the airport”

WiFi

81/100
15 reviews

Fast and cheap WiFi.

“Excellent wi fi facility” “Free Wi-fi” “Excellent free wifi service”

Comfort

78/100
115 reviews

Very comfortable, spacious, and quiet rooms with wonderful beds.

“AC works perfectly” “Lovely big rooms” “Loved the bed and bedding”

Breakfast

77/100
50 reviews

Tasty , yet expensive breakfasts.

“Excellent buffet breakfast” “The breakfast buffet was excellent” “Delicious breakfasts”

Room

70/100
218 reviews

Modern rooms with excellent beds and great TV's. Spacious and tidy rooms. Run-down rooms with bad furniture and minibars.

“Immaculately clean accommodation” “AC works perfectly” “Shower was heavenly”

Food

68/100
99 reviews

Food and menu is typical, but quite expensive. Clean dining area, good desserts and fruits, and a nice overall dining experience.

“Homemade soup was delicious” “Meals are pricey” “Dry burger”

Value

66/100
101 reviews

Fairly good value for money. Bar and restaurant are expensive. Expensive breakfast. Free internet.

“Free yummy cookie” “Excellent price” “Does not have free Wi-Fi”

Bar

64/100
23 reviews

Alright but overpriced bar.

“Complimentary drink” “Lovely little cafe bar” “Nice restaurant and bar area”

Ranked top 12% by families, with a score of 81

Good to know

  • Dirty bathroom

    “Toilet seat was stained” “Hallways and bathrooms were stifling”

  • Expensive parking

    “Car parking expensive” “Paying for car park”

  • Great desserts & fruits

    “Huge warm chocolate cookie” “Amazing cookie”

  • Expensive breakfast

    “Had to pay for breakfast” “Brunch was overpriced”

Review highlights

Location

83/100
92 reviews

Great location. Near to public transport and the airport. Expensive, terrible parking.

“Proximity to Heathrow and bus routes” “Location was excellent” “Great view of the airport”

Service

82/100
130 reviews

Friendly, more-or-less professional service, and so-so reception.

“Staff was wonderful and helpful” “Brilliant room service” “Excellent Reception staff”

Breakfast

79/100
41 reviews

Tasty , yet expensive breakfasts.

“Excellent buffet breakfast” “The breakfast buffet was excellent” “Delicious breakfasts”

WiFi

72/100
8 reviews

Good internet service.

“Excellent wi fi facility” “Free Wi-fi” “Excellent free wifi service”

Value

66/100
54 reviews

Fairly good value for money. Expensive breakfast and dining.

“Free yummy cookie” “Does not have free Wi-Fi” “Paying for car park”

Room

59/100
106 reviews

So-so rooms and bathrooms. Tidy rooms with great beds, but needing better maintenance.

“Immaculately clean accommodation” “AC works perfectly” “Air con/heating was a nightmare”

Bar

55/100
13 reviews

Standard bar.

“Cheap drinks” “Pub was great” “Very nice lobby and bar area”

Ranked top 11% by solo travelers, with a score of 80

Good to know

  • Great shopping

    “Close to food shops” “Chip shops across the street”

  • Poor wellness & sports facilities

    “Doesn't have a gym” “Gym room too small”

  • Bad fitness area

    “Doesn't have a gym” “Gym room too small”

  • Free internet

    “Free Wi-fi” “Free wi fi”

Review highlights

Location

80/100
63 reviews

Great location near lots of shopping. Near to public transport and the airport. Accessible by car, but parking is a hassle.

“Proximity to Heathrow and bus routes” “Location was excellent” “Great view of the airport”

Breakfast

77/100
24 reviews

Tasty breakfast.

“Excellent buffet breakfast” “The breakfast buffet was excellent” “Delicious breakfasts”

Comfort

76/100
63 reviews

Very comfortable, spacious, and quiet rooms with wonderful beds.

“AC works perfectly” “Lovely big rooms” “Loved the bed and bedding”

Service

75/100
115 reviews

Friendly, more-or-less professional service, and so-so reception.

“Staff was wonderful and helpful” “Brilliant room service” “Excellent Reception staff”

WiFi

75/100
20 reviews

Fast and cheap WiFi.

“Excellent wi fi facility” “Free Wi-fi” “Excellent free wifi service”

Food

71/100
40 reviews

Food is great, especially the desserts. Okay but overpriced menu.

“Homemade soup was delicious” “Perfect rib eye steak” “Food was delicious”

Room

66/100
123 reviews

Rooms are decent but poorly-maintained, with bad minibars. Clean, large rooms with awesome beds and acceptable bathrooms.

“Immaculately clean accommodation” “AC works perfectly” “Air con/heating was a nightmare”

Value

65/100
43 reviews

Fairly good value for money. Free internet. Expensive restaurant.

“Free yummy cookie” “Does not have free Wi-Fi” “Brunch was overpriced”

Bar

58/100
13 reviews

Standard bar.

“Cheap drinks” “No juice” “Nice restaurant and bar area”

Wellness

19/100
5 reviews

Bad fitness area.

“Doesn't have a gym” “Gym room too small” “No gym in the hotel”

Ranked top 16% by business travelers, with a score of 78

Good to know

  • Good access to airport

    “Proximity to Heathrow and bus routes” “A fair distance from the airport”

  • Nice building

    “Excellent facilities” “Hotel appears well appointed”

  • Modern Hotel

    “Hotel facilities are new and modern” “Modern fresh decor”

  • Awesome vibe

    “Hotel facilities are new and modern” “Enjoyed the suburb feeling”

Review highlights

Service

82/100
52 reviews

Friendly, more-or-less professional service, and so-so reception.

“Staff was wonderful and helpful” “Brilliant room service” “Excellent Reception staff”

WiFi

78/100
5 reviews

Good internet service.

“Excellent wi fi facility” “Free Wi-fi” “Excellent free wifi service”

Breakfast

76/100
22 reviews

Tasty breakfast.

“Excellent buffet breakfast” “The breakfast buffet was excellent” “Delicious breakfasts”

Location

75/100
51 reviews

Great location near the airport. Accessible by car, but parking is a hassle.

“Proximity to Heathrow and bus routes” “Location was excellent” “Great view of the airport”

Food

68/100
24 reviews

Food is all right.

“Homemade soup was delicious” “Dry burger” “Overcharged dinner”

Room

66/100
57 reviews

Rooms and bathrooms are okay, but poorly maintained. Large, clean rooms with excellent beds.

“Two rooms were excellent” “AC works perfectly” “Air con/heating was a nightmare”

Value

64/100
31 reviews

Fairly good value for money.

“Free yummy cookie” “Does not have free Wi-Fi” “Paying for car park”

Bar

64/100
7 reviews

Standard bar.

“Drinks pricy” “Liked the tea” “On site restaurant and bar”

Good to know

  • Expensive parking

    “Car parking expensive” “Paying for car park”

  • Poor access to parking

    “Paying for car park” “Car parking would have been nice”

  • Comfortable beds

    “Excellent mattress” “Great nights sleep”

  • Great reception

    “Excellent desk staff” “Excellent front desk service”

Review highlights

Service

82/100
21 reviews

Friendly service and great reception.

“Staff was wonderful and helpful” “Brilliant room service” “Excellent Reception staff”

Location

76/100
14 reviews

Great location. Expensive, terrible parking.

“Proximity to Heathrow and bus routes” “Location was excellent” “Great view of the airport”

Comfort

76/100
8 reviews

Comfortable rooms and beds.

“AC works perfectly” “Lovely big rooms” “Loved the bed and bedding”

Food

72/100
11 reviews

Delicious food.

“Homemade soup was delicious” “Perfect rib eye steak” “Food was delicious”

Room

69/100
15 reviews

Tidy rooms with excellent beds.

“AC works perfectly” “Air con/heating was a nightmare” “Carpet was not thoroughly vacuumed”

Value

60/100
8 reviews

Fairly good value for money.

“Free yummy cookie” “Excellent price” “Does not have free Wi-Fi”

Good to know

  • Good access to airport

    “Proximity to Heathrow and bus routes” “A fair distance from the airport”

  • Great reception

    “Excellent desk staff” “Excellent front desk service”

  • Comfortable beds

    “Excellent mattress” “Great nights sleep”

  • Clean rooms

    “Immaculately clean accommodation” “Very modern and clean rooms”

Review highlights

Location

84/100
673 reviews

Great location. Close to the train station and the airport. Expensive, terrible parking. Great sightseeing, restaurants and shopping nearby. Reasonably accessible by car. City centre is hard to reach.

“Proximity to Heathrow and bus routes” “Location was excellent” “Great view of the airport”

Service

81/100
988 reviews

Friendly service in reception, but not in the restaurant. Acceptably professional staff and mediocre bar service. Room service is perfect. Wonderful management and housekeeping staff.

“Staff was wonderful and helpful” “Brilliant room service” “Excellent Reception staff”

Breakfast

77/100
230 reviews

Reasonably priced, tasty breakfasts.

“Excellent buffet breakfast” “The breakfast buffet was excellent” “Delicious breakfasts”

WiFi

73/100
97 reviews

Fast and cheap WiFi.

“Excellent wi fi facility” “Free Wi-fi” “Excellent free wifi service”

Room

69/100
964 reviews

Modern rooms with excellent beds. Spacious, tidy rooms with great TV's. Decently-clean rooms with spacious bathrooms. No views, poor furnishings and substandard room maintenance. Unacceptable minibars and kitchenettes.

“Two rooms were excellent” “AC works perfectly” “Shower was heavenly”

Value

66/100
433 reviews

Fairly good value for money. Bar and restaurant are expensive. Acceptable breakfast prices. Free internet.

“Free yummy cookie” “Does not have free Wi-Fi” “Prices ludicrous”

Bar

59/100
103 reviews

Alright but overpriced bar. Bar service is acceptable.

“Drinks pricy” “Pub was great” “Very nice lobby and bar area”

Wellness

21/100
16 reviews

Bad fitness area.

“Doesn't have a gym” “Gym room too small” “No gym in the hotel”

Pool

18/100
4 reviews

Bad pool.

“No swimming pool” “No pool”

Ranked top 11% by couples, with a score of 83

Good to know

  • New rooms

    “New matress” “Very modern and clean rooms”

  • Great dining experience

    “Correct starter” “Staff serving in Dining Room also very friendly”

  • Clean dining area

  • Bad furniture

    “Carpet was not thoroughly vacuumed”

Review highlights

Location

84/100
138 reviews

Great location, near nice bars and restaurants. Near to public transport and the airport. Expensive, terrible parking. Reasonably accessible by car.

“Proximity to Heathrow and bus routes” “Location was excellent” “Great view of the airport”

Service

82/100
174 reviews

Friendly and somewhat professional staff, great at reception but subpar in the restaurant. Room service is perfect.

“Staff was wonderful and helpful” “Brilliant room service” “Excellent Reception staff”

WiFi

80/100
14 reviews

Fast and cheap WiFi.

“Excellent wi fi facility” “Free Wi-fi” “Excellent free wifi service”

Breakfast

77/100
44 reviews

Tasty , yet expensive breakfasts.

“Excellent buffet breakfast” “The breakfast buffet was excellent” “Delicious breakfasts”

Comfort

77/100
103 reviews

Very comfortable, spacious, and quiet rooms with wonderful beds.

“AC works perfectly” “Lovely big rooms” “Loved the bed and bedding”

Room

71/100
198 reviews

Modern rooms with excellent beds and great TV's. Spacious, tidy rooms, with acceptable bathrooms. Run-down rooms with bad furniture and minibars.

“Immaculately clean accommodation” “AC works perfectly” “Shower was heavenly”

Food

70/100
91 reviews

Food and menu is typical, but quite expensive. Clean dining area, good desserts and fruits, and a nice overall dining experience.

“Homemade soup was delicious” “Meals are pricey” “Overcharged dinner”

Value

67/100
94 reviews

Fairly good value for money. Bar and restaurant are expensive. Expensive breakfast. Free internet.

“Free yummy cookie” “Does not have free Wi-Fi” “Overcharged dinner”

Bar

64/100
23 reviews

Alright but overpriced bar.

“Complimentary drink” “Drinks and food over priced” “Strange bar area”

Ranked top 7% by families, with a score of 80

Good to know

  • Expensive parking

    “Car parking expensive” “Paying for car park”

  • Great desserts & fruits

    “Huge warm chocolate cookie” “Amazing cookie”

  • Modern Hotel

    “Hotel facilities are new and modern” “Modern fresh decor”

  • Great reception

    “Excellent desk staff” “Excellent front desk service”

Review highlights

Location

83/100
84 reviews

Great location. Near to public transport and the airport. Expensive, terrible parking. Reasonably accessible by car.

“Proximity to Heathrow and bus routes” “Location was excellent” “Great view of the airport”

Service

82/100
120 reviews

Friendly, more-or-less professional service, and so-so reception.

“Staff was wonderful and helpful” “Brilliant room service” “Excellent Reception staff”

Breakfast

79/100
36 reviews

Tasty breakfast.

“Excellent buffet breakfast” “The breakfast buffet was excellent” “Delicious breakfasts”

Food

72/100
45 reviews

Great food, especially desserts, but pricey.

“Homemade soup was delicious” “Perfect rib eye steak” “Food was delicious”

WiFi

72/100
8 reviews

Good internet service.

“Excellent wi fi facility” “Free Wi-fi” “Excellent free wifi service”

Value

66/100
49 reviews

Fairly good value for money. Expensive restaurant.

“Free yummy cookie” “Excellent price” “Does not have free Wi-Fi”

Room

58/100
97 reviews

So-so rooms and bathrooms. Tidy rooms with great beds, but needing better maintenance.

“Immaculately clean accommodation” “AC works perfectly” “Shower was heavenly”

Bar

53/100
11 reviews

Standard bar.

“No hot chocolate” “Reasonably priced bar food” “Drinks and food over priced”

Ranked top 11% by solo travelers, with a score of 80

Good to know

  • Great shopping

    “Close to food shops” “Chip shops across the street”

  • Free internet

    “Free Wi-fi” “Free wi fi”

  • Bad minibar

    “No mini fridge” “No refrigerator”

  • Good internet service

    “Excellent wi fi facility” “Free Wi-fi”

Review highlights

Location

80/100
57 reviews

Great location near lots of shopping. Near to public transport and the airport. Accessible by car, but parking is a hassle.

“Proximity to Heathrow and bus routes” “Location was excellent” “Great view of the airport”

Breakfast

77/100
20 reviews

Tasty breakfast.

“Excellent buffet breakfast” “The breakfast buffet was excellent” “Delicious breakfasts”

Comfort

75/100
61 reviews

Comfortable, quiet rooms with great beds.

“AC works perfectly” “Lovely big rooms” “Loved the bed and bedding”

Service

75/100
111 reviews

Friendly, more-or-less professional service, and so-so reception.

“Staff was wonderful and helpful” “Brilliant room service” “Excellent Reception staff”

WiFi

74/100
18 reviews

Fast and cheap WiFi.

“Excellent wi fi facility” “Free Wi-fi” “Excellent free wifi service”

Food

72/100
36 reviews

Food is great, especially the desserts. Okay but overpriced menu.

“Homemade soup was delicious” “Perfect rib eye steak” “Food was delicious”

Room

66/100
119 reviews

Clean, typical rooms with comfortable beds and standard bathrooms. Room need better maintenance, and minibars are not great.

“Two rooms were excellent” “AC works perfectly” “Air con/heating was a nightmare”

Value

64/100
40 reviews

Fairly good value for money. Free internet. Expensive restaurant.

“Free yummy cookie” “Does not have free Wi-Fi” “Overcharged dinner”

Bar

56/100
12 reviews

Standard bar.

“No bottled water” “Reasonably priced bar food” “Very nice lobby and bar area”

Ranked top 31% by business travelers, with a score of 76

Good to know

  • Good access to airport

    “Proximity to Heathrow and bus routes” “A fair distance from the airport”

  • Nice building

    “Excellent facilities” “Hotel appears well appointed”

  • Tasty breakfast

    “Excellent buffet breakfast” “The breakfast buffet was excellent”

  • Poor access to parking

    “Paying for car park” “Car parking would have been nice”

Review highlights

Service

81/100
47 reviews

Friendly, more-or-less professional service, and so-so reception.

“Staff was wonderful and helpful” “Brilliant room service” “Excellent Reception staff”

Location

78/100
44 reviews

Great location near the airport. Poor access to parking.

“Proximity to Heathrow and bus routes” “Location was excellent” “Great view of the airport”

WiFi

78/100
5 reviews

Good internet service.

“Excellent wi fi facility” “Free Wi-fi” “Excellent free wifi service”

Breakfast

75/100
18 reviews

Tasty breakfast.

“Excellent buffet breakfast” “The breakfast buffet was excellent” “Delicious breakfasts”

Food

71/100
21 reviews

Delicious food.

“Homemade soup was delicious” “Perfect rib eye steak” “Food was delicious”

Room

69/100
47 reviews

Rooms and bathrooms are alright. Large, clean rooms with excellent beds.

“AC works perfectly” “Air con/heating was a nightmare” “Carpet was not thoroughly vacuumed”

Bar

64/100
7 reviews

Standard bar.

“Complimentary drink” “On site restaurant and bar” “Nice bar area”

Value

63/100
27 reviews

Fairly good value for money.

“Free yummy cookie” “Excellent price” “Does not have free Wi-Fi”

Good to know

  • Spacious rooms

    “Huge flat screen tv” “Lovely big rooms”

Review highlights

Service

84/100
8 reviews

Fantastic service.

“Staff was wonderful and helpful” “Brilliant room service” “Excellent Reception staff”

Location

82/100
6 reviews

Great location.

“Proximity to Heathrow and bus routes” “Location was excellent” “Great view of the airport”

Comfort

76/100
7 reviews

Large, comfortable rooms.

“AC works perfectly” “Lovely big rooms” “Loved the bed and bedding”

Room

70/100
10 reviews

Big, decent rooms.

“AC works perfectly” “Air con/heating was a nightmare” “Carpet was not thoroughly vacuumed”

Value

62/100
5 reviews

Fairly good value for money.

“Free yummy cookie” “Does not have free Wi-Fi” “Overcharged dinner”

Good to know

  • City centre is hard to reach

    “A long way from central London” “Too far from Central London”

  • Close to public transport

    “Proximity to Heathrow and bus routes” “Tube stops within easy walking distance”

  • Very quiet

    “Quiet environment” “Rooms were very quiet”

  • Poorly-maintained rooms

    “Shower was clogged” “Broken telephone”

Review highlights

Service

81/100
26 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Staff was wonderful and helpful” “Brilliant room service” “Excellent Reception staff”

Breakfast

77/100
10 reviews

Tasty breakfast.

“Excellent buffet breakfast” “The breakfast buffet was excellent” “Delicious breakfasts”

Location

76/100
17 reviews

Good location, close to public transport. City centre is hard to reach.

“Proximity to Heathrow and bus routes” “Location was excellent” “Great view of the airport”

Comfort

72/100
17 reviews

Comfortable, quiet, large rooms and decent beds.

“AC works perfectly” “Lovely big rooms” “Loved the bed and bedding”

Food

66/100
13 reviews

Food is all right.

“Homemade soup was delicious” “Meals are pricey” “Dry burger”

Value

66/100
10 reviews

Fairly good value for money.

“Terrific bargain” “Free yummy cookie” “Does not have free Wi-Fi”

Room

62/100
31 reviews

Average rooms with standard beds. Spacious, clean rooms, but poorly maintained.

“Immaculately clean accommodation” “AC works perfectly” “Air con/heating was a nightmare”

Good to know

  • Fantastic service

    “Staff was wonderful and helpful” “Brilliant room service”

Review highlights

Service

81/100
8 reviews

Fantastic service.

“Staff was wonderful and helpful” “Brilliant room service” “Excellent Reception staff”

Food

69/100
4 reviews

Food is all right.

“Homemade soup was delicious” “Dry burger” “Overcharged dinner”

Room

65/100
7 reviews

Room is all right.

“AC works perfectly” “Shower was heavenly” “Air con/heating was a nightmare”

Good to know

  • Poorly-maintained rooms

    “Shower was clogged” “Broken telephone”

Review highlights

Service

80/100
4 reviews

Fantastic service.

“Staff was wonderful and helpful” “Brilliant room service” “Excellent Reception staff”

Location

78/100
6 reviews

Great location.

“Proximity to Heathrow and bus routes” “Location was excellent” “Great view of the airport”

Comfort

76/100
6 reviews

Rather comfortable.

“AC works perfectly” “Lovely big rooms” “Loved the bed and bedding”

Room

69/100
9 reviews

Badly maintained, mediocre rooms.

“AC works perfectly” “Air con/heating was a nightmare” “Carpet was not thoroughly vacuumed”

Review highlights

Service

83/100
5 reviews

Fantastic service.

“Staff was wonderful and helpful” “Brilliant room service” “Excellent Reception staff”

Room

68/100
6 reviews

Room is all right.

“AC works perfectly” “Air con/heating was a nightmare” “Carpet was not thoroughly vacuumed”

Good to know

  • Spacious rooms

    “Huge flat screen tv” “Lovely big rooms”

Review highlights

Vibe

81/100
6 reviews

Awesome vibe.

“Hotel facilities are new and modern” “Enjoyed the suburb feeling” “Bathroom well appointed”

Service

80/100
6 reviews

Fantastic service.

“Staff was wonderful and helpful” “Brilliant room service” “Excellent Reception staff”

Location

79/100
12 reviews

Great location.

“Proximity to Heathrow and bus routes” “Location was excellent” “Great view of the airport”

Comfort

76/100
6 reviews

Large, comfortable rooms.

“AC works perfectly” “Lovely big rooms” “Loved the bed and bedding”

Room

72/100
10 reviews

Spacious rooms with standard bathrooms.

“Immaculately clean accommodation” “AC works perfectly” “Shower was heavenly”

Amenities

70/100
6 reviews

Average hotel building.

“Hotel facilities are new and modern” “Modern fresh decor” “Quiet environment”

Review highlights

Location

76/100
7 reviews

Great location.

“Proximity to Heathrow and bus routes” “Location was excellent” “Great view of the airport”

Room

67/100
5 reviews

Room is all right.

“Immaculately clean accommodation” “Two rooms were excellent” “AC works perfectly”

Review Semantics by TrustYou

Customer Reviews of Doubletree by Hilton London Heathrow Airport

4.0 out of 5. Based on 1402 guest reviews , Very Good

Property Description

Property Location
With a stay at DoubleTree by Hilton London Heathrow Airport in Hounslow (Cranford), you'll be close to Stockley Park and Osterley Park. This 4-star hotel is within the vicinity of Twickenham Stadium and Twickenham Stoop Stadium.

Rooms
Stay in one of 200 guestrooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.

Amenities / Features

  • Climate control
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Desk
  • Free cribs/infant beds
  • Free toiletries
  • Free WiFi
  • Hair dryer
  • In-room safe
  • Iron/ironing board
  • LED TV
  • Phone
  • Private bathroom
  • Room service (24 hours)
  • Satellite TV service
  • Shower/tub combination
  • Soundproofed rooms

About Doubletree Hotels

  • Delicious warm chocolate chip cookies upon check-in
  • HD TV's
  • Free Wi-Fi in public spaces
  • Premium bath products by Crabtree & Evelyn
  • DoubleTree Fitness Guest Rooms
  • Green-Certified Hotels
  • Eforea Spa offers three customized experiences for any guest
  • Select locations offer Made Markets, serving healthier, fresh made options

The Doubletree Hotels highlights above are subject to change without notice.

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